The sales associate in the store was extremely kind and helpful. The cell phone battery I purchased solved my problem at a very reasonable price.I ordered online the night before and received an email shortly after they opened the next day, stating that my order was ready for pick up at the store. I also received 10% off my order for ordering online. Would recommend this business to anyone looking for batteries or bulbs.
Great guys working at this store. Today was my second visit. First one was for replacing a car battery that I bought at different store and today was to buy two small batteries for my Garage opener. Will definitely return for business as the need arise.Thanks,Dhaval
This is great place for a good price to get keys and remote replacement. But today I was a little upset because the key set I purchased no longer works. The young man there couldnt help me either. The purpose of needing that remote is because I work late and have to manually unlock the car before I can get in. Thats not a good thing when Im standing there along with all this craziness going on.
Because your stores do not honor factory warranties and your customer service line gives incorrect information. I was told to take the defective items back to the store and they would exchange them yet at the store I was told that I would have to deal directly with the manufacturer. And the manager would not even come out to speak to me.I dont know why I bother posting this. Nothing will be done about it and Im out $100.00.(Update 4/23/21)I must say there is redemption for this business. I took a chance and made another purchase and expecting a horrible experience I was pleasantly surprised today. I ordered something online and when I went to pick it up it was ready for me and the person at the counter was very friendly, personable and professional.
Good place for hard to find batteries.
Fixed my phone here and 2 weeks later started getting lines and white fade on the screen. Took it back to see what was happening: I was accused of dropping it and when I politely said that’s not what happened the guy decided to take a look at it. He came back and said the phone wasn’t fixable without getting an entire new screen. For 160$ I got a working screen for TWO weeks. They offered only a 20% discount for second screen. Save yourself the headache and madness and go to u break I fix... unless you enjoy wasting money.
I called in to see if they had a battery for my phone and the man answered the phone and immediately said “can we give you a call back, we are little bit busy here. “ I said I guess so and he said thank you and hung up. Pretty rude.
They have all of what is needed and they fix watchs
They sold me a bad ATV battery but wouldnt refund my money. I had an ATV with a bad battery, so I bought a new battery from here. I put it in, but the ATV still didnt work. So then I took it to an ATV shop which were all booked up for 3 weeks. They confirmed it was a bad battery and put in a new one. I tried to return the bad battery to Batteries Plus, but they would only give me $50 store credit. And then when I used the store credit, it was only $49.25.
This place is it for all my battery needs. The lady there is super helpful and really cool!
The store clerk was great and so was the service. It was lighting quick!!!
Took my phone in for battery replacement, now my 2 left buttons on side of phone arent working. Were working fine when I dropped it off. Took it in to tell them and all I got was well I dont know. You can leave it and not sure how long it will take. NOT HAPPY!!!!!
Good place to find rare batteries and bulbs. They have replacement key fobs and cut keys, fix phones, tablets. If you need reprogramming just ask ( its extra charge). Always go online get the coupon. Nine times out of ten theres a coupon!
Professional and Excellent service. Great Staff.
They have a good selection of batteries
The buying experience was good, but lets leave room for improvements. The exchange was a little cumbersome. Also the core charge should be added at pick up when the customer does not bring the battery in. Make that known on the receipt or web site.
Great customer service. Great information about sales items.
Been here since 9:45 no one is here yet. Inconvenient for me now that I have to go to the location in Pearland. For now on will be my main location.
Attendant was readily willing to test my lawn mower battery and confirm that my purchase of a new one was justified. Also feel like the name brand Duracell I was sold has a better chance of lasting a bit longer than an off-brand. Also the price of the Duracell was not more than the off-brands I had been looking at. Also its a new, clean store next to What-a-Burger.
Sean G. was great! What we needed had to be ordered, but I couldnt have asked for a more professional and courteous representative. The store had items that I didnt even know I needed so I didnt leave empty handed. 👍👍 They put my mind at ease in our search for those hard to find replacement batteries. Good job!
Easy to order on line and pick up at store, is quick. Store personnel are friendly and helpful. I will definitely use them again in the future.
The service was awesome! It was so quick that I truly recommend to anyone.
After driving to 3 parts stores, I looked online, and they had my motorcycle battery in stock. Whenever I need a battery or bulb for anything, this will now be my first stop. Quick and easy!
Had what I needed in stock and was able to pick up the next day
Great, Friendly, and Fast Service. Michael was very professional and courteous. I needed a new key for my truck and ended up buying two new ones. I also needed a special type of bulb and they called their bulb hotline to ensure I would be purchasing the right one for my needs. I thought that was wonderful. Will definitely come back to this store for any future key, bulb, battery needs.
1st time at Battery Plus. The store associate was very helpful. Watch battery replacement. Will be back.
Great customer service and friendly staff, and the phone was ready at time they stated.
Very Easy and Professional, Loved Everything About This!!
I stopped at this store on my way home from a cruise. My second day on the ship, my phone died completely....wouldn’t charge or power on. I had not been able to call home, send/receive texts or see my emails for 5+ days. Plus, I desperately needed my phone to navigate back home to Nebraska (no way I’d make it through Dallas without my navigation!). I stopped by this store and fortunately Sean was there to quickly fix my phone and get me on the road home. I am so grateful for his fast, friendly and honest service!
The store clerk was very knowledgeable & quite helpful.
Great service.I had the screen replaced on my father in laws iphone 7. Looks great and was completed earlier than expected.
Great customer service!!
The staff was extremly helpful (as always). They even offered to carry the battery out to my car. The transaction was fast and easy.
Brought my car in to have my battery checked with absolutely no clue about cars... Michael checked my starter, alternator as well as the battery. Turned out to be the battery. He and Shawn installed my battery and also took the time to clean my terminals. Very nice and helpful gentleman. I bought a higher grade battery almost the same price as Autozone’s base economy battery. They took the time to help me out so I like to take the time and give a review. Thanks again guys!
Quick service and very friendly. Well stocked store.
Real friendly people working here. Had just what I needed in the bulb I was looking for, and for about the same price. In and out in 5 minutes and parked right in front of the door. Thanks for helping guys!
Called and asked if they had a battery, they had it and made sure it was the one I needed . Super helpful and knowledgeable.
Only place within 45 minutes that had what I needed.
Good selection and prices, the guy Sean that works there was very helpful. Id recommend this place of business.
Dakota knew what I needed and fixed my problem.
Amazing customer service from Ethan and his employees. Definitely recommend. A+!!!
I purchased a $75 battery for my iPhone and three days later I had to go to the Apple Store to see why my phone wasn’t holding a charge. I was told it was th a faulty after market battery. I was forced to buy another battery for $50 from Apple. That was a deal and I got a 90 day warranty also. Stick with Apple!
It was a great specialty store that I love myself for going to!
Excellent, quick service! Michael showed me why my phone battery wasnt working anymore - it was actually swollen! I had been using it for 3 years and he said batteries should be replaced every 2 years. Nee battery is great!
Fast, good service
Very helpful and knowledgeable associates. Had what I needed at a fair price.
Good place to find the AAAA Batteries for the pen of my surface.
Excellent PR, questions answered in easy to understand language, opening the door for me,made me feel special remember costumers from pass visits NO WAITING,CLOSE, SAFE FREE PARKING store easy to see from the road
Great store have any battery you need or they can get it fast.
Good prices and good warranty
We came here for a car battery and the guys were so friendly and helpful! This was our first time here, but we will definitely be back!
Friendly, will find item and order if necessary
Was able to get the correct key fob and it worked. Friendly and very helpful staff.
Johnny he was honest about everything polite careing person and that is the kind of person i want to help me when i need it he told me in detail extacley what was wrong
Good service and good prices.
Professional, helpful and friendly staff.
Great service and products. If you need any type of flashlight, battery or light bulb, this is your place!
This guys are the best.. great service
Very respectful and helpful great service.
Good attitude and willingness to help.
Great, friendly customer service.
Good place, great service, and helpful employees
Took my watch for a new battery watch stopped they took it in the back room 5 minutes later they came back said they checked voltage on battery it was ok they found battery connection was loose they fixed it and told me no charge I thought that was so nice they could have charged me
Wow neet store, very helpfull staff
Joe, thanks for your help and support!!!
Very helpful, will be back.
Plenty of coverage on many types of batteries. Way too expensive. Without trying very hard I can always find the same battery for 50% less elsewhere.
Good service