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Carpet Village
2710 Mountain Rd, Pasadena, MD 21122, United States
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Carpet Village
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M
Review №1

Love these floors! They are perfect for families with dogs and kids. Steve and the crew were great to work with! They were knowledgeable, professional and courteous.

Pa
Review №2

Had stair runners made for two sets of stairs in our multi level house. Not only is the quality outstanding, the installation which included thick padding was done quickly and professionally. Great customer service and very reasonably priced.

Th
Review №3

Great customer service!! Floors and carpet installed and they look wonderful. Very reasonable pricing to.

Je
Review №4

Carpet Village did an amazing job on our new floors. The prices were reasonable for the high quality products provided. They arrived on time as scheduled, worked quickly, and finished ahead of the expected finish time. I would recommend them to anyone who wants new flooring of any style!

Pa
Review №5

Great business to deal with, very helpful and knowledgeable about the flooring options. The installers were great They worked so hard until the job was completed

Sa
Review №6

The experience we had with Carpet Village was wonderful from beginning to end. From sales to measurement and to installation, Carpet Village was clear with the process, detailed with product information and cost and communicated effectively.

Li
Review №7

Steve & Patty Dayton and their team are the best! We always have the best, professional service and get great product recommendations. The installation team was professional and hard-working. We had a lot of carpet to install and they work their butts off. We only ever use Carpet Village!

Do
Review №8

Very pleased with my new flooring. The two man crew was here when they said they would be. Everything was cleaned up after the job was completed.Customer service is great. Would recommend this company highly.

mi
Review №9

I have had a great experience with rhe staff at Carpet Village.Steve and Kenny are awesome. Their knowledge is immeasurable, the quality of customer service us unmatched. I say this honestly because they treated me... well like family. When they came and took the measurements, they answered my questions and offered a selection that was suitable to me at a very handsome price. The installation crew were prompt and efficient. I am totally pleased with the carpet and the company.

C
Review №10

Great Service! Our carpet was picked, ordered, and installed in under a week. Every person we dealt with were extremely knowledgeable about the products they carried. We told them our budget, and they gave us their picks, which were all great quality carpets. Highly recommend their services. It was a pleasure to do business with them!

An
Review №11

Friendly staff, prompt service. Professional frome sales to installation. Will definitely use Carpet Village again.

Da
Review №12

We have been active customers of Carpet Village for the past 15-20 years here at Elvaton Baptist Church and Elvaton Christian Academy and we have always received superior service and reasonable prices. They recently installed tile in our hallway and carpet in the worship center space and both look fantastic! Carpet Village techs also installed tile and carpet in my home last year and we (my wife and I) love it.

St
Review №13

Did a wonderful job on our kitchen floor and backsplash.

Da
Review №14

Very knowledgeable and courteous staff with experienced installers.They can do large contract jobs, but not too big to handle small repairs.

Ev
Review №15

Carpet VillageOriginal Review: 11/07/2016 (1 Star)Updated Review: 11/9/2016 (3 Stars):I requested Carpet Village come in, sand/refinish my hardwood floors and also replace some shoe molding. Stephen was very helpful with providing estimates and I went ahead and decided to go with them. They were able to complete the work within a week which worked out perfectly with my schedule. Unfortunately, after reviewing the work that had been done, I was very unimpressed.Bad shoe molding was used, a boot print was left in the wood, marks were left on the walls, and there were places on the hardwood that were clearly not sanded. They also managed to trip the power and failed to mention anything to me about it. I was not able to enter the home for a couple of days because of the floors, so the puddle under the fridge was a nice surprise as well as the spoiled food inside the fridge.I immediately contacted Stephen and he expressed concern and ensured me all these problems would be taken care of immediately. I reluctantly agreed to give them a second chance.The second time around, the floors looked much better and they managed to fix many of their mistakes. Unfortunately, if you are at the right angle you can still see the boot print, there are still some areas where the floor was sanded a bit uneven, and there are places where the shoe molding was placed very unprofessional like.I was charged the original amount we agreed upon but was given a bottle of floor cleaner. (I am a man of my word and accepted to pay them a specific amount; and although I do not believe they kept their end of the deal, Ill keep my word.)Overall, very nice folks running this business, but unfortunately the contractors they hired to represent their company did a sub-par job.I may use them again in the future for the simple fact that when I pointed out their mistakes, they were quick to address them and were very professional the whole time.

Ke
Review №16

Crew showed up at 8:30... Got to complaining because they had to move my dressers and bulk furniture (which I WAS TOLD they provided as a service). As I told them to hold them to stay in the living room as I put my dog outside (which was in the basement because they were at the door), they ran to the truck and sped off. Didnt say a WORD...Just sped off! Here it is 9 oclock, Im writing this review and the store is not yet opened. FOUL SERVICE!Update: crew lied and said I was still sleep, my dog was running around (which wasnt the case or they would have gotten eaten), and that nothing was prepared. Ive never in my LIFE seen such horrid customer service! THIS IS CRAZY!

Ba
Review №17

The staff is very informative.

Jo
Review №18

Mostly takeout Mexican. Food is good, just dont be in a hurry.

ma
Review №19

The best thankyou Steve n your staff.

ki
Review №20

Love it. Friendlly, knowledgeable people.

Wi
Review №21

Good place

Information
10 Photos
21 Comments
4.7 Rating
  • Address:2710 Mountain Rd, Pasadena, MD 21122, United States
  • Site:https://carpetvillage.com/
  • Phone:+1 410-255-9099
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Floor sanding and polishing service
  • Flooring contractor
  • Wood and laminate flooring supplier
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–7PM
  • Saturday:10AM–5PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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