I have bought 2 tvs from this guys and i highly recommended them Armen is very knowledgeable and will help you get the right tv for your needs, am super picky and very knowledgeable about tvs and this guys have the best prices even when you compare their tvs to best buys open box sets, very happy with my purchases a 75 inch TCL 6 series and a 65inch LG Oled for my room.
I’ve been a Google local guide for a years now, it’s rare when I have a negative experience but beware of this place the ads they post online on places such as “Offer Up” are fake.They post cheap TVs they don’t have to upsell you once you get there, sales guy (Joseph) said they don’t get the TVs until next week but the ad was posted 3 days ago definitely an unethical tactic to try and up sell you.Save your time, don’t come here. I will include the fake ad so you can identify them and not get scammed.
Excellent place to pick up a high quality TV with the best warranty service in town. Customer service friendly and very knowledgable on all products.
Best place in Southern California to buy HDTVs. Several family members have bought TVs here. High quality.
Excellent experience! Anthony and Silva are straight shooters wont waste time trying to sell you something thats not a great deal. Highly recommend!
Great As Always!!! This is my 4th TV i have purchased From here .. walked in lastnight an Got an LG oled an was out in 15 Minutes always great to see My Guy in there ... if U need a TV this is the only place you should Go !!
BUYER BEWARE: This business advertises and sells BRAND NEW TVs, but everything they have is used and refurbished. Their invoice states all TVs sold are refurbished.Dont make the same mistake I made cause there is a no return policy! The TVs a for sure second hand and visibly used.Go to Best Buy and save the pain you will experience dealing with this shady place!
Armen was very helpful and knowledgeable.I was treated with respect and the TV’s have a very wide selection.Highly recommend to anyone looking for a good deal!!!
Bought a tv here about 2 years ago. I got a really nice 65 Vizio. Now, first and foremost, you need to understand that most of these TVs are 2nds. Meaning theres usually some cosmetic damage. The tv I had bought had a small scratch on the screen. They tried to buff it out. When its off you could see it but when its on, its totally gone!!! And it was a great price. So, you have to know what youre buying. 2 years later and Im still very happy with this unit!
Unprofessional salesman, everybody has different price haha. They do not know about TV.Update: It was exactly same TV.
Search no more you’re found the best retail store for television sales and all of California. They have the lowest prices for the best quality that you will never find online or at any other store. I have searched all the apps and websites and stores and I’ve come to find that this is the best one in California. I have purchased over 10 televisions of them for my family and friends and I look forward to purchasing more in the future. The service is great in the televisions are the best.
Great customer service and beautiful high quality HDTVs at the best price you can find! Armando was very knowledgeable. He helped me choose a TV and load it into my car. I highly recommend The HDTV Outlet for beautiful screen quality at the lowest prices you can find!
They ONLY sell refurbished TVS and claim to be BRAND NEW. They malfunction like refurbished TVs & once they sell it to you not there problem. Con artist sales men do not recommend!
I purchased a tv from here after seeing an ad on Facebook for new tvs at discounted prices.Called to verify they are new Tvs.. Sales guy sales Yes New TVs!I get there to find out Tvs are in cardboard boxes not new boxes.. Sales guy sales New Tv.. Generic boxes but new tvs..I regretfully purchase the TV.. I get home to read the receipt that says all Tvs are refurbished. I call sales guy to tell him im bringing tv back, he tells me to speak to the owner Armen.The owner tells me NO returns..all sales are final.Now I have an used refurbished tv that I thought I was going to be brand new based on what I was told and what the ads say.Dont fall for their tricks! Read all the other 1 star reviews.. Its the same story over and over again... Just sad that I fell for it.Sounds like its time for a Class Action Lawsuit with so many complaints.
Reasonable prices, friendly staff.
It was great. Received exactly what I was looking for
Do not shop here go to the one in Anaheim. Sold me two TVs with no legs and did not tell me. Are you live a hour away and waste it all of that time. Do not give them your money. No customer service at all and they did nothing about it.
Great service Arthur was reasonable with pricing and I left satisfid
Hands down the best experience in buying our 65in TV!! Strongly recommend to anyone!!!
Very helpful and attentive. AB was knowledgeable and explained throughly pros of different TVs
Best place in Pasadena for a TV 50 inch for 220 can’t beat it
Dishonest store owner. Armen Babayan places numerous adds on Facebook under various versions of his name. He tells you the Televisions are NEW OPEN BOX, he tries to send you a receipt by email so you dont see the receipt while you are buying. The receipts states the exact opposite which is that the Televisions are refurbished. He tries to give you a warranty with an outside company. The warranty is usually less that the price you paid for the over-inflated TV. He tries very hard to drag out your complaints so you over run the 90 days he gives you to complain or him to give you another television. Even when you are under 90 days and if you complain enough he bring you another damaged Television. Overall this man is not an honorable man and unless you want a lot of heartache dont buy from him. May of his reviews are from friends and family from the Armenian Community and they will write whatever for their buddy. The Television I got was damaged, the screen was damaged. The App Store does not work and I cant download any apps. What Armen Does not understand is that Karma is going to come back and bite him. Namaste to all the innocent customers and readers here.
I am following up in regards to a dispute I had notified you a while back. I purchased a Television from an Armen Babayan who is the owner of HDTV Outlet Pasadena California Location. When I saw his advertising on line, he clearly had noted that his Televisions are open box but not damaged in any shape or form. I visited him and his staff a few times before deciding to proceed and each time they told me the same thing that his televisions are open box but same as new and that all of this Televisions are insured.Eventually my wife and decided to purchase one. He initially told us he would deliver it as well but ultimately I ended up paying about 60 dollars as well to deliver the Television to my home with Lyft. Once we agreed to buy the TV he asked us to come to the back of his store which was completely dark, he pulled it out for one second to show the screen to us which looked fine and then he told us to go back out and wait for him. He put the Television back in the package and we got an LYFT and left.About 2-3 weeks later I finally had the opportunity to open the box. Immediately after taking the Television out it was clearly evident that the bottom ¼ of the television had deep scratches on it, and it looked like a child had taken a razor and made uneven circles on the screen. I communicated with Armen Babayan by text and he initially refused to do anything and stated that he had filmed us in his store that he showed us the Television and that we agreed there was no damage. This is false. We never agreed to anything and the room was dark and his comments that he was videotaping us is also not acceptable.We ended up writing a negative review on Yelp and then realized he had a lot of negative reviews. The positive ones all seemed like people who wrote one review and were for him only and likely his friends. I believe around that time I mad my call to Citi and disputed this. I was told that because Uber deliver the you will not do anything.After a lot of arguments and threats by phone and text Mr. Babayan told me to remove my negative review and he would do whatever it would take to make me happy. I initially was going to ask him to come pick up the TV and give me a refund but he told me to give him one more try before doing so. He came and saw the Television and agreed that the screen was totally damaged and had nothing to do with the Uber ride. He then proceeded to bring a replacement for the Television and took the original damaged one.Again due to the fact that I am a physician I took my time before turning it on. Eventually I did. This time, the screen was blurry, my 2010 Samsung Television had better images than this supposed brand new perfect Samsung Television I bought from him. The images were blurry and lacked clarity. There were also white vertical bands throughout the screen. I once again started contacting him and some by text and he once again tried to convince me there was nothing wrong with the Television. He refused to refund nor help out.Armen Babayan is a deceptive person. He verbally tells you these are NEW Televisions that our out of the box, but then after you review your receipt it states they are refurnbished. This contradicts his own advertisement which I have included here for your review. It is the third attachment.Furthermore Armen tells you that he give you a 3 month warranty and then also told me I get an extended warranty as well. He was neither willing to honor his own 3 month warranty nor did he send me any extended warranty. His sales receipt that he only sends you by email and after close review also reveals that the warranty is for $1000 dollars. Well I paid over $1200 dollars for the TV so it makes no sense.Armen Babayan is a con artist who takes advantage of people and drags things out in the hopes that you wait long enough that you give up or he states that it is not his problem and you can then be referred to some outside company that you supposedly have an extended warranty which he never he gives you any information about. ( the rest is in 1 Star review )
I got a TV from here and found a small scuff on the screen after bringing it home. I returned with it, and the manager Armen kept working with me until we found a perfect version of the same TV that I was happy with. And thats the thing.. They didnt have to - outlet shops like these carry a no return/no exchange policy. But they want their customers happy and it shows - and I appreciate it entirely. Definitely a money saver in the end and Im satisfied with my awesome 65 inch LG OLED.
Great store, great service, and great price.
I just purchased my second TV from this spot and as always it was an easy and a very informative experience Armen always helps me and finding the best TV suited for my needs as well as the best price compared to other places like Best Buy and Frys. They definitely have a loyal customer here thanks again Armen and Sam.
Armen really knows his TVs! He gave me an incredible deal in a 65 QLED TV. I will definitely be back soon when I need another TV. Five stars.
Great Tvs Lowest prices around guaranteed highly reccomend and will be purchasing more in the future.
Great shop with nice selection of refurbished units. I was able to purchase a vizio p quantum at a good price with additional warranty. I have been assured that i can trade in my tv if I find anything wrong during the warranty period. After about two months with the tv, I can say Im really happy with the purchase. Blooming of menus was annoying for a while, but after watching some review videos, it seems it is just an intrinsic limitation of FALD LCD panels. To remove this issue and maintain picture quality, you need to step up to $2000+ OLED. Im extremely happy with this TV for the price. thanks guys
Excellent prices and the staff knows their stuff. I was well researched on the models I was interested in and I still learned a thing or two.
This is a friendly family-owned business.
Affordable prices, great customer service, no credit required
Do not go, broken TVs horrible customer service, over priced, dont know their own products, honestly beware
Armen is the man!!!!! hooked it up with a 46 badass super clean oled.... Everything pops!!! Im so high right now
Overpriced TVs with short warranty. Especially because lots of deals around holidays for new tvs.
Very Nice and Helpful👍👌💯
Got my son a 4K hdr 60 inch tv for his bedroom for under $400! They have scratch and scuff specials that are perfect for parents who dont want to spend a arm and a leg on a tv! My boy loves playing games on his new PS4 pro! Couldnt be Happier! Will get myself that KILLER OLED 65 they had on display for Christmas! (Many perfect condition tvs are sold here). This is where budget meets quality! Love it love it love it!
Got great deals on 3 tvs I would recommend it
The tv we purchased was awesome you can get it for a great deal and armen is a really great person he help us and if you are looking for a great tv this is the place to go
The sold me a messed up t.v. and they didnt have any other in stock to replace it and got mad because they had to get me a better t.v. and they still charged me to upgrade without reasoning or refund.
Not too impressed... Something doesnt seem right. Seem to be selling like-new TVs but not really new it seems... Most TVs are in plain cardboard boxes and not in original packaging. Only the most expensive models seem to be in original packaging...
Went to buy a huge.tv he is really helpful
Tried to bait and switch me. Sketchy business
Best place to TV shop
Caliborn.la
Excellent place to buy a TV
Love it
I bought 2 TVs at Costco and Walmart, both were defective. I bought Samsung here at a very good price and it has been working without problems for 2 years. I dont know where they get these TVs, but it doesnt matter to me, the main thing is that they work👍🤠
Good place to shop
Many years.