Very professional. We called them on Monday and they were here Wednesday morning. Price was very reasonable.
Is very professional all businessVery fast turn aroundSave $ get youre appliance fixed right by these people
Excellent. Installed dishwasher and microwave efficiently. Would recommend
Unprofessional, rude (staff and manager Don). Spoke with staff on the phone, booked an appointment, days later they cancelled. Provided the name of a company they say services my area. Company didnt exist and phone number wrong. Staff clearly not on the same page, dont waste your time if you want reliable service.
Great group of hard working guys! Thank you for your kindness and services!
So kind and friendly. Extremely easy to work with and prices are very fair. One of the better companies out there!
Recently our refrigerator stopped working and I was referred to G & RAppliance by Lowes but I could not be happier. Everyone we had contact with was helpful, friendly and professional. We could not be happier with our experience and would not hesitate to use them again as well as recommend them to family and friends.
I have been a customer with G&R Appliance for many years now, and I am overly satisfied! From the quality of their work, to the friendliness & pride in what they do.. This is an amazing business and I would never go anywhere else.. Thank you for always being helpful & going above and beyond!
G&R appliance is #1. The service is exceptional! The whole team is well mannered and professional they have taking care of me on numerous occasions and catered to my schedule. Highly recommend.
Tech was a fantastic person. On time and even early actually. Very smart and personable. 100% trustworthy. When my refrigerator broke, he went out of his way to get the parts to get the job done
G&R appliance is your goto in all repairs and replacement of appliances. George fixed my washer and dryer in under 30 minutes ....over all great company and a great group of guys .....call them for all your needs......
These guys went above and beyond for me thank you so much. My LG fridge went and they saved the day, then my motor-home fridge went and they rushed out and saved the day again! These guys know there stuff and care thank you again George.
G & R appliance is awesome! I highly recommend them for anyone that needs to repair or service an appliance. We had a protection plan from Home Depot and they worked with the plan provider and myself to get my appliance fixed. They are all friendly and very helpful. We had to have them come out many times due to the protection plans policies and each time they called before stopping by and were here when promised. They have an amazing group of employees.
Contacted them about an issue I was having with my tumble dryer. I explained the problem and they assured me they had the solution for my situation. The repairman immediately noticed a build up of lint inside my pipes and fixed it. He got my equipment to drain properly and now everything is ok. On top of all this they had the most affordable quote out of any company. It was a five star experience.
My parents have been using this company for a while now and are always happy with the amount of money they save them. I recently had my washer fixed and they did a perfect job, Glad to know that I can count on them. Very affordable.
Quality repair work done o my on my washer when we thought we would have to toss out. They were courteous and respectful of our property as they went on about their business. Thanks!
So easy to work with. I notified them of the problem I was having with my washer and they resolved the matter in less than an hour. The service was impeccable. My Whirlpool washer now dispenses the detergent at exactly the right time and is working as it should.
100% recommend them! The repair man got to my house quick, and got my washer back to working perfectly. Dont hesitate to give them a call.
My LG oven kept malfunctioning on a regular basis so I called and arranged for a repairman to come over.They called to confirm their visit on Tuesday and arrived right one time. The repairman was very friendly and assessed the situation promptly. He was able to fix the igniter on the spot. 5 Stars.
Prompt and professional service. Fixed washing machine at a great price. Will always be our first choice for appliance repair.
Really great experience. I had my dryer fixed. George is a really nice guy and was accommodating to my schedule. Highly recommended.
Excellent service. Quick and reliable. Would recommend Definitely!. has Helped us with our oven, dishwasher and washing machine in the past
Prompt service, very friendly, Professional group of people for sure. Better rates than others in the area. I recommend to all my friends.
Do not call this company to fix your appliances. Yes, they do have a few good reviews but probably because they were easy fixes. The charged me over $300 to fix my refrigerator and after 2 visits it still does not work and now they refuse to answer the phone or call back. Do not take a chance on these guys.
Prompt service, George were able to fit us in the very next day and called to let us know when they were on their way to fix our dryer. Quickly identified the problem and had it fixed in less then half an hour. I would absolutely use them again.
G & R Appliance is very efficient!They helped me a lot when I called them to repair my fridge that went out of nowhere and the food that was stored broke down. They quickly arrived at my residence, asked what was the brand of my fridge and what was the problem. The technician was attentive and kind all the time he was at my residence. I detect the failure of my refrigerator in a matter of minutes and repaired it in less than two hours.Since that day, G & R Appliance is my trust and every time I have a mishap, they come and repair it.Thank you very much guys, I give them 5 stars!
My washing machine stopped working recently. It was frustrating having to wash daily with the problems it caused.The worst part is that I could not afford to buy a new one, so when calling G & R, they realized that the problem was not so serious and the repair was not so expensive.I thought that maybe the washing machine would not work again but the technicians that arrived made it work in a very short time.Your work is wonderful. They saved me more than 80% of my money and all thanks to you.G & R appliance are your best option. I recommend their services, they will not regret
Highly recommended! had them come out to do repairs on my mothers washer and dryer which were both having issues, they had both figured out in a matter of 2 hours and had parts on hand to fix both, absolutely wonderful job guys!
Very disappointed. Our dryer broke 8 weeks ago and G and R Appliance could not get the dryer fixed. They took a week to look at it, a week to get the part, another week to make an appointment to replace the part, only to find out they needed another part so the whole insanity started all over again. This happened 3x so we finally gave up and got someone else who came right away, ordered the part and called to replace it all in 3 days! So I know it’s possible to move things along faster and more efficiently.
3rd party repair shop for Lowes Appliances. Biggest problem I have had is getting Lowes to approve the repair parts so they can be ordered and replace. Love them they are local.
Great small company . Had my dishwasher fixed it was fixed the first visit. Both the techs and office staff were very friendly and helpful. I would recommend them to friends and family. Great value too. Thank you
G&R serviced our refrigerator which was under warranty from LG through Lowes. Our experience was positive and easy from beginning to end. We got an appointment the same week, received an email confirmation, and a call from the technician prior to arrival. Our issue was resolved quickly and professionally. Thank you G&R.
These guys are a joke, came in 3 times to fix my Fridge. Each one knew less than the last. They stared at it for a few minutes, then left to order parts, never actually getting it fixed.I ended up fixing it myself for $30, if you want something done right you have to do it yourself.
Skilled technician arrived as scheduled and fixed the refrigerator in no time. Very satisfied with the service. Will use them next time if needed.
Great service! Fast and reliable.Have used four times. Great phone consulting received too!
Such a positive experience. Same day order and delivery on a new fridge. Friendly and helpful staff, really good customer service. Thank you!
They called to confirm the appointment 20 minutes before showing up, which was great. They diagnosed the problem with my dishwasher quickly and took care of it very quickly. Friendly and professional.
This company has been awful to deal with. Wires behind my stove were melted because the company I purchased it from put the power cord on wrong. As if that weren’t scary and frustrating enough, thanks to G&R, I was without a stove for ONE WHOLE MONTH! They called and scheduled an appointment with me for between 9am and 1pm. At 10:30am, they called to cancel because the tech was “sick”. I rescheduled for another day. They came and said they had to order parts so couldn’t fix anything until then. I never received a call... I then called to ask when the parts would be in and woman on the phone told me and then scheduled an appointment for between 9am and 1pm. Well, the just DIDNT SHOW UP! I wasted my whole morning waiting and they didn’t show up. I called and complained and the man was so rude and told me I definitely didn’t talk to anyone and never scheduled an appointment. After an entire day of calling them and speaking to many different people and trying to get my stove fixed, they “were too busy to fit me in” so I waited even longer. They also said they wouldn’t charge me for the power cord I needed since they inconvenienced me so much. They FINALLY fixed my stove and STILL charged me. They’re rude to deal with and obviously not reliable. They were absolutely terrible.
Had problems with my dryer and he gave a quick response and price estimate for fixing vs getting a new dryer. Knowledgeable and very helpful. Would definitely call again for service repairs.
Total lifesavers. I called to alert them about a problem I was having with the refrigerator in my restaurant and they promptly sent a technician over. Turns out I had a bad cpu. Luckily they had everything they needed to fix the problem. They were very professional and reasonably price. I highly recommend.
Had an issue with my thermostat and fridge not cooling at all and I was able to get it repaired with G&R, they are awesome!
They fixed my washing when I was told by another technician who could not be fixed.However, i checked G & R Appliance as a recommendationof my friendThey fixed the washing instant (only two hours)I paid $ 70 for the service and was so happy to see the washer come back to life, thank for your professionals serviceIll come back without a doubt!
Very knowledgeable and nice to deal with. I recommend highly!
Dishwasher RepairI received a reasonable price and approved the amendmentthe next day was already fixed and so far everything works greatThanks.good job!!
Absolutely horrible service. I was referred to them by Best Buy. I missed several days out of work due to the abused time slots they give. Was told they needed to order parts 29 days later they finally come in and the best installation appointment they can give me is the following week. I take the day out of work and get a call the morning of my appointment at 9:50 telling me the repair man is sick and they have no one else to send to complete the repair. They can come out again later in the week which means I would have to miss another days pay. When I asked what else they could do they said I could call Best Buy and get a new repair company after they wasted 30 days of my time and I still am without a working washer machine. Do yourself a favor and hire someone else avoid this company.
Friendly and easy to work with.The office staff was knowledgeable and the technician was nice and unclogged the drain in my washer the next day.
The service was great. Products were reasonably priced and of good quality.
Had to call G&R for washer repair and the guy came very quickly and repaired our washer. Professional people, great service, highly recommended!
The service was great. Products were reasonably priced and of good quality.
G&R really helped me today so I just want to thank for all that youve done from my stove to my fridge thanks again
Great service. Reliable and fast will use again if I ever need too
Purchased a Whirlpool dishwasher a year ago from Lowes... Plastic wheel on top rack broke. I had purchased the extended warranty so I called the 800 # that Lowes provided for the repair. I received a call from G&R appliance and they promptly set up a repair under warranty. I was to meet the repair tech. from G&R at my house between 1 and 4 p.m.. Tech. called the wrong # to confirm and said he left a message I never received. G&R called again and we setup a Sat. appt. for the second try between 8 a.m. and noon. Tech. pulled in our driveway at 12:40 p.m. like nothing was wrong (never called). We were headed out the door. 3rd try was yesterday 2/24/18 between 9- 1p.m. received phone call from G&R at 12:30 saying tech. was running late and he would be here around 2 p.m. . Needless to say we wasted another Saturday waiting. Best of all G&R wanted the make and model w/ the serial number so they could say they repaired it. G&R has terrible service. I should have purchased the unit from Wickford appliance like my neighbor suggested. I am officially done with G&R. I fixed it myself!
Thought I would try these guys to fix some appliances cause I heard good things about them, and they were awesome, 5 stars
Awesome group of people. Helped me out in several occasions and always worth it. Saved me money.
Quick analysis of the problem, with parts on hand to fix immediately. Very impressed with service.
Although it’s not a very big company can see that they are very experienced. My dishwasher had been troubling me and my wife was always complaining about it. They helped me out
He fixed my issue in the same day with a temporary part, ordered a new part which came a week later, and fixed the issue permanently. So, ye s I recommend them.
Very friendly staff and very affordable services, definitely recommended!
They made 3 trips to try to fix my Bosch dishwasher. The last visit was a disaster. Replaced all new parts and the dishwasher wasnt working. The tech was leaving me with a broken dishwasher since he said he had other calls to get to. I suggested to put the old parts back. After many grumbling comments he did and the dishwasher worked but the error code was still there. He then began to put it back and ready to screw into place when I noticed it was crooked in all directions. I asked him to get it back to the original installation and he got mad that it was taking too much time. Called to complain and told they dont get paid by the repair insurance for second visits so they dont want to finish the job. Save yourself some aggravation and find a repair company that knows how to repair appliances and takes pride in the work they leave behind.
Called around and they were able to give me the best estimate compared to others in area, They followed through with their word and my washer is back to working again.
My washer machine just stopped working and I thought it was time for new one because this was pretty old.I called G & R appliance but they told me they will fix it and it will be like new.And they were right.My washer machine is great,highly recommend this company
Great place for help with your appliance.
I was referred to G&R by Viking Professional. I took an afternoon out of the office to be home for the window frame provided for the service call on my Viking dishwasher, 1p-5p. At 4:23 pm I called G&R as no one had arrived. I was told the driver was running behind, was stuck in traffic, but would arrive between 5 and 6 pm. At 6:20 pm I called G&R to request an arrival update only to get a machine stating the office closed at 5 pm. It is now 7 pm and I have a no call/no show. Extremely poor customer service.
Cannot say enough about them, stayed late and fixed my washer great, friendly techs
Need great services for your appliance - these are the people you need, I recommend highly
Sent them over to take care of Moms Washer, shes still raving about how great they were, thanks guys
Totally professional, priced right, technicians know their stuff, cleared up nice after, recommend for sure
Fixed my dishwasher- fridge and washer, always use them their great
George did great job fixing my washer and will be referring G&r appliance to all my friends and family.
Very helpful tech. And affordable service
Appliance repairs is exactly the thing these fellows should be doing, because they are excellent at it
They did a great job fixing our appliance washer. Excellent job thanks.
Courteous men, who know what reliable service is supposed to be, thank you guys very much
Best services around for any kind of appliance repair! we have used them many times
Called and got, immediate service, Thanks Guys, very good prices and quality work
These guys are awesome fixed my washer fast and like new
Speedy service, good price, good job done, was referred by a friend, very happy with the work done,would recommend and use again myself if needed
Very good rates and service will be recommending to all my friends
Thought I was going to have to replace the washer, the techs fixed it like new, recommend !!!
My granny’s old refrigerator had so many problems and they were very kind to fix it that she specifically asked me to be sure to rate them. Thanks a lot.
I had Matt come out today to repair my Samsung dishwasher. It took two weeks for the parts to come in through Samsung unfortunately . Glad it is done. Matt was pleasant and knowledgeable.
Thanks for the good reviews and we will keep trying to take care of our customers the best we can
Super prices and great service - stove + dishwasher
Was supposed to come for first appointment on Nov22..called saying they were 10 minutes away and NEVER showed up. I called and complained, they asked if the repairman left a note (nope not here or my neighbors house!) The next day I rescheduled for someone to come and they came and looked at the code on dishwasher and said I needed a part ordered (on Nov 23) and it would take 3 days. Now the repairman is here (Dec 5) ... he pulled up to my house, never called to say he was on his way, I opened the door and he let himself in while talking on the phone and he moved my dog gate and walked right through my house without introduction! Rude and not safe given that I was home with my toddler!!!
They repaired my refrigerator and had it done in no time and talking about cheep the guy was nice and done great work highly recommend them
Highly recommend techs, and services great rates and fantastic service
Great service very professional fixed the problem in no time and had things working perfectly my new goto in case something breaks down again lol thank you.
Fixed the stove like new, great price, really friendly good experience
Great responsible techs, nice work, they are a local gem, 5 stars for sure
Super friendly, very professional nice to have great service in our area,
Could not be happier with my repair. They are amazing!!
Just wanted to say nice job guys, thanks so much
After 2 visits (half days off work) and 6 weeks later my dishwasher still isnt fixed! They ordered the wrong part (which was backordered) and were unapologetic about it These guys are the worst, non-responsive, and incompetent business Ive ever had to deal with.
Great service, got my dishwasher fixed really fast and cheap as well!
10 weeks of excuses and promises then leaking washer ruined carpet. Supposed major parts back order. Four repair visits each time no parts . Arranged for Franks Appliance out of Milford, Massachusetts to repair. Franks took unit apart found leak in hose. Had hose on truck. Fixed first try by Franks.
G & R appliance service is a fabulous company, we had repairs done and it was a great experience other than we had to get our stove fixed, but they made it easy and affordable
Made it easy, nice to deal with, good rates and excellent repairs!
Fantastic service, friendly, affordable, and did a great job!
They have been here 3 times, 4th appointment they were a no call no show. They still have not been able to fix my fridge. They have no respect for their customers time and have no clue what they are doing.
Repaired my LG washer for a very affordable price.