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Royal Auto Sales & Service, Inc
54 Exchange Pl, Passaic, NJ 07055, United States
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Royal Auto Sales & Service, Inc
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Os
Review №1

I purchased a 2018 Camry XSE fully loaded. Other than a few scratches on the bumper the car was impeccable. The transaction was very transparent with all the fees. Overall I really had a great experience and will be looking for an Acura MDX in the future with them. Very professional and courteous guys.

Na
Review №2

I brought my Chevy Venture to fix the tire and they noticed my belt was torn. He changed it for me and I didn’t even have any money on me for me to give him. He just told me to come back any time. He said he only needed 40 dollars. What an Honest guy. I can’t believe how bad my old belt was. He changed it in front of me. If I drove it for another few days I would have been stuck. He told me that one of the crankshaft pulley needs to be changed it wobbles that’s why the belt was wearing out. I went around and shopped for the price to change it. I called him after and he told me about the same as others but he also told me he would change my air filter and cabin filter for the same price and do an antifreeze flush for only 40 dollars more. When I came back to pick it up. He told me my battery terminals were bad he changed them and didn’t even charge me for them either. I have to say I would recommend this shop and mr Ali for anything. I will be buying a car with him as well as soon as Get my other car sold. He was really concerned about my safety and I had to change my battery a few times now I know why the terminals was bad and wasn’t making good charge.

St
Review №3

They are very punctual, friendly, they do their work very well. Its a reliable auto shop. I love coming here. Professional and informative. I got all 4 wheels aligned here for my Challenger R/T before as well. Great people and they communicate well. Reasonable costs, as well. It is also secure in there. They work on many different types of cars from classics to new.

ra
Review №4

Iam so glad I came here. The job was done faster than expected, the quality of work exceeded my expectations, the price was fair, Royal saved me lots of money because they know what they are doing, highly recommended

Gu
Review №5

I have a good service, I recommend this mecaníc he has good cars fo sale

Li
Review №6

Very good Machenik ( mike)Good price / good customer experience

Ju
Review №7

I haven’t been to this place before and I live right down the street from it but from all the reviews I’ve seen I will be making a visit, my car is shaking real bad when I drive and when I take it to a tire place they keep telling me there’s nothing wrong but I knw it is. Then my car was gonna for a whole month waiting for the mechanic to install a new a/c system which doesn’t blow out the way it used to and of course I got the run around the whole time. So Mr Mike I’ll be paying you a visit soon.

Ah
Review №8

Excellent communication and reliability. Mike and Ramsey are the most professional, down to earth businessmen I’ve dealt with so far! Highly recommended!!

Re
Review №9

Very good serviceVery good priceVery good locationMike is nice auto repairVery

Lu
Review №10

I wouldnt not recommend this place to anyone my wife and I bought a 12,000 truck in August and since then its been in the shop she wrote a review and they replied back that she bought it in August but if you remember she called you the next day you didnt offer to fix it you told her to tell the machine he was a lier which she did and we took it to 2 other Macanics and they said the same thing not once did royalty offer help only to tell the mechanic what it might be so the only liers are royalty they talk a good game and make you believe there good honest people but they are not they take advantage of people also if your coming from ny to buy a car they fall to tell you there is no lemon law so buyers beware STAY AWAY from this place

Ma
Review №11

Recommended yo do a good professional Job as a mechanic 👍👍

Ha
Review №12

I purchased my 2005 Honda Accord from this dealership. Its a great and reliable vehicle, Im definitely satisfied.

Sa
Review №13

I am glad I bought my son a car here at Royal Auto, it is been 6 months so far no issues, highly recommend, professional staff.

J
Review №14

A little over 2 months ago, I went in & inquired about my 2007 Honda Accord that I purchased from my brother. I thought it needed a simple job of being raised and new wheels and a simple alignment. It turns out that my brother was driving with FRONT BLOWN SUSPENSIONS. That’s the problems with lowering cars when you have no idea what you’re doing and using cheap parts. MIKE is the gentlemen’s name that runs the garage & he has awesome help from another gentleman named RICK. Both are very polite, & professional. Mike told me that I needed whole new shocks and struts and to preferably just go to a junkyard and get the stock ones. I did just that, however lowering a car does damage to other components so I also needed new ball joints. I got an oil change & I needed my new tires balanced and a wheel alignment. Mike is a very reasonable guy and very honest & also very punctual & hardworking. He doesn’t procrastinate or jerk you around and keep your car for days or even weeks like other mechanics making excuses. When you arrive at his garage there are zero distractions & they are focused & dedicated hard at work. As I’ve stated, these men are professional & the fact that they are close to home gives me peace of mind. I would most definitely do business again with Mike & if you live locally & want a no nonsense professional mechanic then pay Royal Auto Sales a visit & support your local economy by leaving your vehicle in good hands. Peace & Blessings.

Ja
Review №15

Brought my BMW over for a diagnostic after going to 3 other mechanics who could not diagnose the problem. I am so thankful that Mike has the expertise and knowledge and was capable of diagnosing the exact issue with my car and was very fair on the price! I will not be taking my car to anywhere else but Royal ! Mike is honest, trustworthy, reasonable and knows what the heck he is doing!!!

Fa
Review №16

I highly recommend this place if you ever need a reliable car or any mechanical repair/consults. Mike is very honest. I purchased a 2009 Nissan from him and he treated me like his own family. He answered all my questions and was extremely patient. I would recommend him to all my friends and family. Hes very well known around the neighborhood and everyone speaks highly of him. You will be satisfied with his business and quality of work. Im grateful to have met him and will be returning in future for any car maintenance.

Ed
Review №17

Excellent service, professional staff, highly recommended

le
Review №18

My 2009 Mazda 6i needed a lock actuator replacement. I received great service and the price was reasonable. I was also told about other issues I had with my car but I didn’t get badgered to fix it! Very down to earth and very trustworthy. I found a new mechanic!

Ja
Review №19

Bought my Jeep here at a great price about 3 years ago. Till this day I have not had an issue with it. This place has amazing customer service. Highly recommend buying a vehicle from here

Ja
Review №20

This is the best mechanic around. He will give you great service and get your car done as soon as possible. 10/10

De
Review №21

Mike is awesome, came across his reviews and thought it was BS. Needed a new water pump for my wifes van, he order the superior quality part and did the work right 100%, no short cuts. As a side note, looking around his lot, I noticed only reliable cars (I know a bit about cars too). Mike obviously knows how to pick the good cars. My thought of Mike is that he is a hard working and honest man. Im definitely coming back.

Lu
Review №22

Good mechanic... He gives you options on fixing your car and tells you what to do to save money. He made me safe $400 two days ago. 👍

Ar
Review №23

Amazing service and friendly staff! Im happy with the repairs on my car.

Di
Review №24

Excellent service and fast service also

Al
Review №25

Excellent service, great work, highly recommended

Me
Review №26

I brought my Infinity to Royal Mechanic Mike the mechanic /owner is an excellent mechanic he is honest, quick and works with you to give you the best price . I highly recommend bringing your car to him . I will continue to bring my car to Mike for any future repairs .

Ma
Review №27

Very great service! Mike is an honest and great worker and offers reasonable prices. My family and I have been coming here for years with any of our car issues. Had an issue with my car and Mike was at his service and got my car running in no time. Highly recommend this place

Ay
Review №28

Always professional, knowledgeable, courteous and do great work for a reasonable price....not to mention the drop off/pick up option and car cleaning....this family business is definitely worth frequenting!

Or
Review №29

When it comes to trust and honesty, this is the right place. Mike has been so helpful every time my family and I needed him. I highly recommend it. My son got a 2003 Nissan and is running perfectly fine. Thanks Mike

De
Review №30

Quality service. Knowledgeable owner. He was able to get difficult jobs done. A good mechanic for establishing a long term business relationship with. Went in for rotor replacement and lean enginer conditions. Will recommend to friends and neighbors.

TJ
Review №31

Great place! Very trustworthy. Mike’s a great guy to deal with. Overall very recommended!

Ze
Review №32

Amazing car service and they are very professional, l highly recommend for my friends

am
Review №33

Highly recommended, amazing car service and i also bought 2 cars from Royal.. i cant be any happier, they are very professional.

Am
Review №34

As always I have found their work on my car timely, well done and at a reasonable cost. I wont go anywhere else.

Le
Review №35

I bought my present vehicle from Royal Auto Sales, and I could not be happier. Mike is extremely honest, reasonable, and capable, so I knew I was getting a car that going to be sound and reliable. In the 16 months that I’ve had it, I’ve had no issues. It’s great to know a great source for a used car, and a great and honest mechanic! I highly recommend them.

Sg
Review №36

Excellent service, easy and hassle free purchase. Will definitely come back for my next car.

sh
Review №37

Very satisfied with my experience at Royal Auto, Mike is honest and great person to deal with, will come here always, highly recommended.

sa
Review №38

This place is amazing. I went with an idea of a sport vehicle and Mike made it all possible. He was patient and showed us couple of sport vehicles. When it came time for financing He help me out TREMENDOUSLY!! I highly recommend this place to all my friends and family.

Na
Review №39

Reliable mechanic who knows his trade very well. Always satisfied with the results. Fair and fast service.

Re
Review №40

Had to get my brakes replaced and 2 other shops gave an outrageous quotes so I went here instead I asked a co-worker and she referred me this place. She said her grandmothers best friend been going there over 10 years. They ordered & replaced the brakes and it was very reasonable! They noticed my brake light was out and changed it out of courtesy. Very pleased with the service and the guys there were so nice and honest about the whole process. I Will definitely return for other services when I need them as my car has 60 thousand and want to keep it in the best possible condition.

Ha
Review №41

I had bought my first car from royal Auto sales 4 years ago when I began going to college the car is still in great condition till this day Ive driven it everywhere and no issues were ever found. I couldnt find a better dealer than royal Auto sales & service Inc. Great quality cars and very reasonable pricing. If your looking for your first car I recommend this location.

ja
Review №42

Very professional, honest and reliable staff .bought a car for my wife from them and it is in the middle of its 2nd year we only take it back for only oil change . The value of the car now is also more than what I paid a year and 7 months ago . I guess at this place peace of mind comes included in the deal .Mike is the guy that repairs my old vw passat he goes straight to the problem and he gets it fixed .no guessing and no wast of moneyI will recomand this place to those whom I care about no doubt .

Ju
Review №43

Buen servicio y buenos trabajos de calidaVery satisfied with my car purchase and the level of service the provide, highly recommended.

Je
Review №44

Great customer service, very honest and very detailed when explaining any issues so I understood. I will definitely be coming back for any issues and recommending Rick to anyone I know who is looking for car or any car services that he offers. I would have gave 10 stars but they only let me give 5. Almost forgot great prices you won’t get ripped off.

Ot
Review №45

I always service my vehicle here. Good and trustworthy mechanic👍👍

Jo
Review №46

Best customer service I have ever experienced helped me find a car from start to finish always keeping my exact price point in mind and always a pleasure to have the car serviced where it all started

Bi
Review №47

Awful experience! Would have left 0 stars if it was an option. Some people are so negative and it just comes around to them!!!

Ea
Review №48

This place is absolutely amazing in everything they do! They provide the best service when it comes to sales, service, etc.! The staff was amazing and took care of everything that I needed! I highly recommend this place! Its the best! You wont be disappointed!

Da
Review №49

Mike is talented and trustworthy. Known for long time. Referred to friends for repairs and to buy or sell cars.He has diagnosed issues not found by others and has saved me and friends lots of $$$$ and trouble. Recommend him highly!!!

tr
Review №50

Mike is an extremely honest and helpful person!! He is the only person who does my alignment and I don’t regret it one bit!! Thanks Mike for being so helpful!!

Al
Review №51

I stumbled on Royal Autosales and Service while looking for a great mechanic! And I’m glad I did! All I can say is awesome customer service, honest and very knowledgeable. Prices are very fair. Mike takes the time to explain to you what is wrong with the car and what has to get done to get it fix. I would recommend to anyone!!

Ri
Review №52

Very good customer service and very friendly staff easy to deal with when I bought a car from them no BS like most dealers Ive been to. To this day Ive had no issues with my car. =) 5 stars all the way

Je
Review №53

I always recommend this place the service is great, Mike is very reliable and reasonable will always have your car running like new.

De
Review №54

I have been working with Mike at Royal Auto. All around professional and great customer service. Highly recommend the dealership! Keep up the great work and great customer service!

Am
Review №55

I am so pleased with Royal Auto and very happy with my car purchase, highly recommended. Great staff.

T.
Review №56

I am very satisfied with my 2006 Chrysler town and country I bought from Royal, all I did for it during 12 months, and put more than 20k miles since I bought it is oil change and front brakes, ****highly recommended****

Al
Review №57

I am so pleased with this deal, very nice nissan sentra, I couldn’t believe how smooth it runs, it is more than I expected, will come back to Royal for my next car for sure!!

Ol
Review №58

Very satisfied with Royal Auto Sales, Mike is very honest and very trustworthy, he always try to help, explains everything in details, very reasonable prices, Highly recommend.

Se
Review №59

Fantastic services. Dont think twice, its the right place for your car !Thank you !

Ki
Review №60

Great cars, great people, very reliable cars, I am very happy with the car i bought, honest dealer, highly recommend.

Re
Review №61

I been coming here for over 20 years, they are the best, highly recommend.Eh venido aqua por 20 años buen trabajo reconmendado

Ri
Review №62

I brought in my 2015 Mercedes and he put original Mercedes brakes and charged me half of what the dealer wanted to charge without even cutting the rotors. He also installed the original brake sensor as well. Not only that he pointed out an issue that the dealer was unable to fix. My remote starter was not working and he fixed that too the switch that turns it on and off was not working and the best part he didnt charge me for it since It was my first time coming. He is not about money at all and I am going to bring more of my family cars there. He also worked on my fathers van and he fixed the alignment on it so that the car goes straight. I had get my money back from the other place and they wouldnt give it to me so he helped me call them and tell them what they did wrong and why it was unfair they charged me. He ended up giving me half of the money back. Long story but man this place is a diamond in the ruff. Thank you Mike!

Ib
Review №63

Extremely professional, conducted business quickly and efficiently and they make sure to go the extra mile by doing the best possible job for you with extra care.

Da
Review №64

Detail oriented staff that takes the time to troubleshoot root cause of the vehicles issue. Recommended.

Ho
Review №65

Excellent service very honest wonderful people will always take my cars for any maintenance.

Sa
Review №66

I brought in a 2013 Audi that was severely damaged in the back due to an accident, honestly I was skeptical that any repairs will get the car to look the way it was before the accident, but I was shocked when I saw the car after the work was done, it’s like a stroke of magic, it looks like new, these guys are skilled and know what they are doing, I recommend them without hesitation.

Br
Review №67

2nd time mike has worked on my chrysler and he has done right by me both times! I highly recommend him!

Vi
Review №68

Best place to buy a car and best for service, highly recommend.Vuen.servisio.los.recomiendo.vuen.vakanseo.itodo.elservisio.

Ai
Review №69

Very professional and very good service.

Fr
Review №70

First time experience yes he is slightly expensive but he knows what he is doing and he is a perfectionist with his work thats great. Makes me feel safe with my car.

am
Review №71

Highly recommend, happy with my purchase and service provided, very experienced staff.

Jo
Review №72

You are the best, honest, smartest, thorough, and reasonable mechanic a customer could EVER hope to have.

Lu
Review №73

Great mechanic,honest and affordable.

ِA
Review №74

Trust, Honest and professional expert mechanics

M
Review №75

Honest, trust worthy

Ce
Review №76

I recommend to Mr. Mike who does a good job and solves your problems of 🚗

Ti
Review №77

Great service

Information
59 Photos
77 Comments
4.9 Rating
  • Address:54 Exchange Pl, Passaic, NJ 07055, United States
  • Site:https://njauto-repair.com/
  • Phone:+1 973-778-1888
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Used car dealer
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Wheel alignment service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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