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Stewart Auto Group of Pataskala
361 W Broad St, Pataskala, OH 43062, United States
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Stewart Auto Group of Pataskala
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Ce
Review β„–1

Once again Stewart Auto Group came through for me❀️ After 2 weeks of changing my mind and being nit picky, even sending poor Joe emails at 239 in the morning I got a carπŸ₯° I had some difficult circumstances to work with, but Joe worked tirelessly to see that I could drive off the lot with a car of my very own. Stewart Auto Group, and its employees are the epitome of small town business😌Caring, selfless, hard working, and they go out of their way to make sure their customers are satisfied and happy with their purchase. I am so happy and so thankful for Joe and Robert StewartπŸ₯°πŸ₯°πŸ₯°πŸ₯°

te
Review β„–2

Friendly, experienced, and excellent repair service and scheduling. They dont try to make to fix things that arent broken. They dont try to take all your money by coming up with bogus repairs. They explain everything, provide you with options, including temporary ones until you can afford the major ones. Vehicle purchased was solid condition. Still take my car all the way out there because I trust them to do good work.

Je
Review β„–3

Not very pleasedThey charged me for things that were not fixedThe vehicle was there for two and a half weeks at one timeWas not fixedGot two blocks down the road same thingBrought it backSat for two weeksHad to pick it up and take too another mechanic will never go back will never recommend to anyone

Me
Review β„–4

This was one of the best experiences I have ever had buying a car! I had looked for MONTHS and ended up at Stewart Auto Group just by chance. Joe was wonderful, he not only listened to what I wanted, and found me something better than I was expecting. He also was fair and honest. He never once made me feel like I was being pushed into something I did not feel comfortable in. When I got my new car home, I realized the blower motor on the new car was not working. Joe and the Service Department got my car in and fixed ASAP, also giving me a loaner to make sure I was not inconvenienced anymore than necessary. Thank you for the wonderful service and GREAT price on my beautiful car!

Pa
Review β„–5

Great And Friendly and Service Department / Take A Tour With Personal Touch Sale Person To Get Your Next Vehicles At their facility thank you have a great day

Er
Review β„–6

Nothing but great things to say. All over best car service EVER! They always top off your fluids, fast friendly service. Great price, best in town. I will continue to buy and service my cars here!

Ro
Review β„–7

I looked for four months for a newer truck. Stewart auto had by far, the best deal I had found.. I purchased a 2018 Dodge Ram with low miles, exactly what I was looking for. Financing was painless, no pressure sales all the way around. Joe and Bob took care of the paperwork and financing aspect and Don Jr. Took care of what I needed in a truck. All three good at what they do. I’ll be back

Ma
Review β„–8

Paul in Service, I trust him! Responsible rates. Professional attitudes.

Br
Review β„–9

Very awesome sales men very informative and laid back. They know how to get you a good deal, worth the time to travel to and wait for them to find the right financing to fit what you works best.

Mi
Review β„–10

I bought a 2014 Chevy Cruze only had 49,000 miles on it, from Stewart Auto. When I first got the car a week into having it my windows wouldn’t roll back up and my battery died, during them fixing that problem I asked them about a loud knocking noise coming from my engine and they said it was normal for a smaller car. I went back to them a year later because my car had a check engine light on and saying service traction control, my car was not drivable. I paid them $800 to fix the problem, ended up having to go back a couple days later because it started doing it again. I paid them another $200-$300. Now after spending thousands of dollars in repairs the past two years my mechanic is telling me the whole engine needs replaced. My car now only has 70,000 miles on it and I’ve put thousands of dollars into this car and still have 4 years left to pay on it. It’s horrible and sad I’ve had to put thousands of dollars into this car and have only put a little over 20,000 miles on it. I called Stewart Auto telling them that it now needs a new engine, two different mechanic shops told me that because Joe told me to get a second opinion, so I did. He said I could bring it there but he wasnt understanding that it’s not drivable right now and I would have to get it towed there. I didn’t want to pay to get it towed there because anytime I have taken it to the shop to get it worked on there they make it worse and charge me money for it and I have to end up bringing it back because it wasn’t actually fixed the first time. He also told me it would be weeks before they could look at it. I told him I’m frustrated because I’ve been putting so much money into this car and when I came to him to buy a car I told him the only thing I wanted was something reliable and I didn’t have to put money into all the time, he said β€œit has been reliable”. This is not a reliable car to me! Having to replace a engine at 70,000 miles is not β€œreliable”.

Sa
Review β„–11

Took my car for a oil change and tire rotation got my car back with the check engine light on and it smoking really bad under the hood also oil every where even on my window looked like something exploded Ok no big deal took it back they looked at it again cleaned the oil off. Said nothing was wrong check engine light was off Im now here for the 3rd time woke up from a nap and went to go to the store and my check engine light is on again I know they just hooked their code reader up and reset my check engine light took it to auto zone before come back here its reading air filter and mass air flow sensor mind you NOTHING was wrong with my car before coming here

Li
Review β„–12

Friendly, family owned and ran, customer service oriented, and quick response to communications. Came here from Colorado to buy a car and will come back here when I buy again.

Bi
Review β„–13

We were very pleased with the service and staff at stewart auto I would recommend them to everyone we just got a van and plan to get a truck in the future already recommended them to our son and a few friends and Joe is the best honest and friendly loved it thank you guys

St
Review β„–14

Great place to buy a reasonably priced used car.

Me
Review β„–15

Such a wonderful experience!!!Joe goes above and beyond to help you get the car you want. I told him what I wanted to spend and he stayed within my budget. The customer service was top notch with every employee I met. Will definitely recommend and return!! Love my new Rogue! Thank you all!!!

Ja
Review β„–16

Great dealership everyone should buy a vehicle from here

Te
Review β„–17

Great fast service

Ka
Review β„–18

The customer service was great. I was able to work with 2 salespeople and they were both attentive and not hounding. I was able to get the car I wanted at a great price. Thank you!!

iv
Review β„–19

I love this car company for sure. They have great service and great cars to choose from. Joe is the person me and my mom worked with he was the best ever. I have already told everyone i know to go here to get them a car. Thank you for everything Stewart Auto Group and we will be back for another car from you.

Al
Review β„–20

Joe P. Is amazing. He helped me after a total loss when I thought there was no hope. Got me into an amazing 2015 dodge journey and made it a point to stay under my max budget. He also was great at explaining everything along the way!

Jo
Review β„–21

Just a fantastic place to do business

Sa
Review β„–22

We’ve had numerous dealings with Stewart and none of them were good. Our latest disappointment came after our Jeep broke down (which we bought from them). It took over two weeks with constant back and forth, sometimes days between return calls, just to end up moving our car somewhere else to get worked on. Not even the insurance adjuster could get ahold of anyone. They do not communicate with each other whatsoever. Save yourself some trouble and go somewhere else.

Le
Review β„–23

This dealership is the ABSOLUTE best dealership I have ever been to. The service given is AMAZING. You walk in as a customer and leave as a friend/family member. Joe was the greatest. He is honest, caring, straight to the point and has customer service at the forefront of his care. If you are in the market for a car... CALL THEM!

Sh
Review β„–24

Went in with my adult daughter to investigate her car buying options. Sales staff was wonderful. Worked to identify her budget, requirements and goals the worked to educate and not hard sell. I would absolutely recommend Stewart for those reasons.

Ma
Review β„–25

These guys are amazing! My Kia suffered a total loss and I had limited time to find another car before I had to return my rental. I thought I was going to have a lot of problems trying to find a car in a week...but I found Stewart Auto Group and they made the stress of buying a car go away. Joe P. is amazing. Hes friendly, knowledgeable, and helpful. They were more than willing to help me out and work with what I had. Donny, one of the owners, is extremely friendly as well. These guys are really honest and helpful, which I appreciated because I dont know a whole lot about cars. Everybody who works there is genuinely friendly and they create a very comfortable, low-stress environment. I will highly recommend this dealership to anyone who needs a new car. I will definitely be back whenever the time comes for me to get a new car as well!

Ty
Review β„–26

After buying a vehicle the battery died. After calling multiple times with no answer the staff finally got back to me (days) later and requested that I bring the car back in. I needed my son to remote jump the car in order to start it. Overall not a good experience would avoid if possible.

Ro
Review β„–27

Stewart Auto group is the BEST place to get your next car/truck!! The staff is so nice and friendly!!! Plus, it is family owned. I suggest looking up Reggie!!! Reggie Rocks!! The whole staff is more than able to help, but Reggis stands out to me!! Any of the staff will work HARD to get you in that next car!! I love Stewart Auto Group!!

Vi
Review β„–28

I went with a friend who was buying a car. They were very nice to both of us, and gave some really good advice to my friend about her purchase. I was impressed

to
Review β„–29

Great car, and they even took the time to transport from Columbus to Dayton for me. Would highly recommend!

Co
Review β„–30

Wonderful dealership! I would highly recommend to any and everyone. Everyone was extremely professional and informal. I purchased 2 jeeps and am very satisfied. I plan on continuing my business with Stewart Auto.

Jo
Review β„–31

I bought a 2012 Chevy impale from here. They were super informative about loans and cars. Making sure we understand how everything works. Joe Retort our sales man was excellent if I could give 10 starts I would. He treated us like family and everyone there was super nice and respectful. I’ll definitely be back as a repeat customer!

An
Review β„–32

I received a mailer from Brad at Stewart Auto Group the day I left a major car lot in Columbus. I left the lot in Columbus very disappointed at the lack of integrity that the salesman and finance manager had shown. I was very forward with Brad and told him exactly the type of vehicle I was interested in. He said that he would begin working to locate a few vehicles that I could take a look at. At this point I was not yet a believer but Brad soon changed that. He began emailing me inventory pics and even located a vehicle that was not in their inventory that he could gain access to. Once I went to the lot the service I was met with was second to none and Joe in the finance office was amazing as well. About a week later the gentlemen delivered on their promise. They purchased the vehicle from another state, sent a driver to bring it back to their lot and gave it a quality check before I arrived. I walked in and saw the car I described, and it was more than I could have imagined. The whole team: from the guys in the detail shop to the front office were top notch. I purchased the car I wanted, with low miles, flawless interior and exterior for a great price and never had to question integrity, motive or value. Im a strong believer in loyalty to those who deserve it, so Ill definitely refer and return to do business with Stewart Auto Group.

Ky
Review β„–33

Great selection of vehicles with hassle free staff. The service department has great prices and top notch technicians that know what they are doing. They fix what is broken without adding things that are not. I get all my service done here and will continue to do so.

Ja
Review β„–34

Joe is great. Flawless service and smooth informed buying process. 100% would recommend for your next vehicle purchase.

Sa
Review β„–35

Brad helped me with a quick and easy trade in, we love our new car! Thank you.

Mi
Review β„–36

I would highly recommend Stewart Auto to anyone looking for a car! They helped me so much through out the whole experience & made everything so easy. This is a company that will go the extra mile for anyone who needs a car & make sure they find you the best deal possible!! Go check them out if your looking for a car!!

Je
Review β„–37

Stewart Auto group was recommended to me by a close friend/family member! I absolutely hate car shopping it is the most terrifying thing in the world to me, especially because I don’t have good credit. Joe the finance manager changed all of that for me! He was nothing but kind and honest. We spoke on the phone maybe 15 minutes and instantly took a huge load off my shoulders. I told him that I specifically was interested in the 2016 Chevy Malibu and when I pulled up he had it parked right in front and ready to test drive. I drove away with my car just hours later! Every single person in that building is AMAZING!!! I tell EVERYONE about Stewart Auto and I will forever! You guys are absolutely amazing πŸ™‚ BUY YOUR CAR FROM STEWART, YOU WONT REGRET IT!!

kr
Review β„–38

Ive been with Stewart Auto group for a few years; a co worker of mine recommended them to me, and I am so glad she did. I have had two vehicles with Stewart auto group. Bob Stewart has taken the time to go over long term goals with me, and ways to increase my credit score, which I think speaks volumes, for him to have taken the time to help me understand the process, both short and long term of a car loan. A great, personable and family oriented business!I recently won a grill after entering my name in a drawing with the dealership, which was a great gift for my dad!Would strongly recommend this dealership!!

Mr
Review β„–39

I have been purchasing cars for over 20 years and this was by far THE easiest purchase by far! No back and forth, just sign and drive! We will def be back to purchase another! I am big on customer service and Josephs was impeccable! Thank You for helping us get my early Christmas gift!

Sp
Review β„–40

Nothing but great experiences for my family and i, from sales to services. No pressured sales, they let me do most of the talking. Service has always been nothing but honest with me on telling me what needs fixed now and what i can buy a little extra time on. My family has bought 8 vehicles from them in the last 5-6 years, and there will be many more to come! All around awesome, stress free, easy to work with people.

Sa
Review β„–41

My husband and I just got our first car together thanks to Joe! Ive never met a more patient guy. He was more worried about helping us get into a car than just selling a car and moving on to the next guy. From the sales to how quick they are to fix your car, we wont be going anywhere else!

Sh
Review β„–42

I highly recommend Stewart Auto Group of Pataskala . I get very stressed when car shopping, Joe answered every question I asked. He was knowledgeable and efficient, made the entire experience easy and as stress free as my anxiety allowed. After I had had a day to drive and get familiar with the car he even contactede to ask if I had any questions, in my many years of buying cars I have never had this happen before. I think that alone speaks volumes about the quality people at this establishment.Thank you Joe for a great experience.

Ke
Review β„–43

My experience at Stewart Auto Group in Pataskala was excellent. I will definitely refer other people to purchase a vehicle from here. They are straight forward with you and will also work with you despite your financial problems. Vance Murphy and employees were super friendly and I cannot wait to do business with them again. Keep up the great work. Thank you for the wonderful SUV you guys gave me.

Al
Review β„–44

Due to some of the experiences I have had at other car dealerships, I would have rather gone to the dentist and have them pull a tooth. Thanks to the awesome folks at Stewart Auto Group, that is no longer a problem. Thank you guys for your professionalism and for taking the pain out of the process. Purchasing my car from Stewart was a refreshingly pleasant experience. I will definitely be back! :)

Al
Review β„–45

After my previous vehicle was totaled out by insurance, I was pretty stressed about finding a good replacement quickly and found a great, low mileage car at Stewart Auto Group and worked with Joseph. He was nothing but professional, knowledgeable, and very easy to talk to and made a stressful situation so much easier. Very happy with my purchase and I will return again someday when Im ready to buy my next car. Thanks Joe!

St
Review β„–46

These guys do an outstanding job. I was quoted $410.00 for brakes and rotors at Firestone and Stewart Auto Group did it for $240.00Well the service was so great on my friends car I decided to buy a car from them. The Stewart family treats you like friends and gives you the best deal possible.

Su
Review β„–47

I had a great experience at Stewarts!! Customer service was exceptional! Everyone I dealt with was personable, informed, and willing to help. I will be back. I dont get to experience excellent customer service like this too often, so I had to say something...... Great job Stewarts!!!

Ke
Review β„–48

I worked with Joe Retort who was very helpful and kind. He gave me as many opinions to choose from and helped me get into my 2013 Nissan Sentra, which I love, the first day I was there. I didnt feel like I was at a car dealership, I felt like I was at home among family. I highly recommend giving them a look first before going anywhere else.

Ro
Review β„–49

In the Pataskala area Stewart Auto Group is one of the best places to buy a used car or truck. They have a bigger and better selection of used vehicles, the sales staff is not pushy and friendly. The service and parts department are great.

Mr
Review β„–50

This dealership is the best dealership Ive been in along time, Joseph Retort and the whole staff was very friend and helpful, there costumer service and service department it wonderful, they was able to help get the car I wanted for a good price. For sure I would recommend Joseph Retort and this dealership to my friends and family.. Want your dream car just visit Stewart Auto Group..

Ja
Review β„–51

Our salesman, Joe was awesome. Very knowledgeable and he also handles financing. Its also a good place to do work on your vehicle.

Ja
Review β„–52

The best place to buy a car!!!luv them all...Joe Retort is a finance wizard

Ro
Review β„–53

I am in the customer service business as a manager. I believe in every customer is as just important as the other. There is just customer service and then there is legendary customer service. Stewart Auto Group has that. I mean the whole staff has it . They are the best. I am from North Carolina and I have bought three cars from them now. The recent purchase was a 2013 wrangler unlimited. Every time I go in there they give you that wow experience. They treat you the best and cater to all your needs and wants in a car or truck. They treat you like they known you forever. There not pushy and they are truly genuine. Its not just one person there its the whole staff. I have to tip my hat to Joe Retort the finance guy and Bob Stewart one of the owners in particular. These two guys here set the bar on when purchasing a car from them. No dealership can touch there experience and cares for the customer. From the minute you walk on that lot to the minute you drive off that lot with that new car hands down they are the best. Ill drive over 500 miles again to buy my next car or truck from them. So whats that tell you. So go down see Joe, Bob, and the crew at Stewart Auto Group and I promise you wont be disappointed.

Ch
Review β„–54

I purchased a car a while back and have had a great experience with Stewart auto group. They hold true to their word and are willing to go the extra mile when it comes to service. Im satisfied.

Ka
Review β„–55

Love this . They helped us when no one else would

Jo
Review β„–56

I had an awesome time at the dealership. They taught me a lot of buying my first car at a dealership and they taught me step by step of buying a car. Then the service center was amazing simply because they made sure everything was perfect on my vehicle. if you are looking for a new or used car/truck this is the dealership for you!

Bo
Review β„–57

In December, we bought our 3rd vehicle from Stewarts. Two purchases were we wanted a different vehicle so took our time but third vehicle was more of we need a vehicle now. From sales to finance, you will have a positive experience. JJ, salesman each time, listened to what we were looking for and matched us up with the right vehicle. Joe, finance each time, got us the best terms available for us. The staff is knowledgeable about the industry and I felt, as a customer, worked to my benefit. I will go back for our next vehicle!

Si
Review β„–58

Joe P helped me get a vehicle in a that was budget friendly and fit my needs if I could give this place 10 stars I would ❀️❀️❀️❀️ Thank you for all your help and understanding

Ca
Review β„–59

Didnt buy today but expect to soon! Joe very knowledgeable and giving with his time. We will return to purchase and will post again!

Li
Review β„–60

After not having a car payment for 18 years, I found myself in the position of having to get a new car. Because it was an unplanned and I was in need of a car asap, I thought for sure my situation would be taken advantage of by any dealership. Stewarts Auto Group not only had the best prices for the vehicle in which I was shopping for, their customer service is BEYOND excellent!! They took care of some of my littlest concerns and requests on my new car. Most dealerships would not have made such an effort on the little details. Not only did they sell me a new car, but they also have my business for life in the service department. Their service department is ran with the same honesty and working with the customer as their Sales Department. Stewart has earned my business but more importantly my trust when it comes to servicing all 3 of my cars and I guarantee any new purchases will be made with Stewart Auto Group. if you dont already know it... Stewart Auto Group is the BEST kept little secret in Pataskala.

Ni
Review β„–61

Have had many fantastic experiences at Stewart Auto Group. From the owners to the salesmen from the finance managers to the service department....everyone is great!! The choice of vehicles & their condition is excellent. Will definitely be back and have spread the word to as many friends as I meet.

Am
Review β„–62

Joe got my family into a new suv that we love went Saturday left the same day with a very nice low mileage 3rd row suv my kids are so much in love with the space n how nice the car is thank yu Stewart Auto group we all have been πŸ˜„ ever since

Be
Review β„–63

I am beyond happy with the vehicle I purchased from Joe Retort at Stewart! I will NEVER go to another dealership after the great experience Ive had with Joe and SAG. Joe was extremely helpful and patient with my situation and never once did I feel any pressure or felt like I was being ripped off. Joe is a true professional and I HIGHLY recommend him for your vehicle needs!

Lo
Review β„–64

Joe and Brad did a fabulous job getting me what I want. Thumbs up to you. Merry Christmas

By
Review β„–65

I have always been treated very well here. They are a great bunch of folks and if you need your vehicle serviced you can sit back and relax knowing that it will be done correctly too...

Da
Review β„–66

We had a great experience buying our Honda Pilot a few months ago. There was an issue with the windshield wipers just a few days after driving it home. They got us in quickly, let us borrow a loaner car, and expedited the work. As a courtesy, they changed the oil and detailed the car inside and out (a $100+ job) all for nothing. Oh, and the price we paid for the Pilot was much lower than the market value. We certainly will be back for our next car.-David and Nicole Wilson

Ka
Review β„–67

So I want EVERYONE in OHIO to know that the best place to purchase a car is from Stewart Auto Group of Pakasklast! Joe and Reggie get ready because Im sending EVERYONE I know the buy their cars from your dealership!!! Im PROUD to say Im in the family NOW ❀❀❀

Jo
Review β„–68

Ill be honest. I didnt buy a car. The sales guy is very nice and is a no bull kind of guy. I was looking for a specific model civic and they tried to get close to the price with the next model up because they didnt have the one i wanted in stock. Got very close but i am in no hurry to get another vehicle so i told him to look for one and he is still working with me on fiding one. Very nice people.

mo
Review β„–69

Absolutely love everyone here! They got me into a great car, and treated me awesome. Theyve got a customer for life ❀

Dr
Review β„–70

Buyer beware! I purchased a GMC Acadia April 2018 from Stewart Auto Group and it ran for only four months before having a mechanical issue that no one can seem to fix, including a GM Certified dealership. The mechanics at Stewart Auto Group worked on my car for nearly a month and couldn’t it figure out, which is the most frustrating part because after explaining to the snake of a car dealer that I recently had a baby I needed a quality car for my family I was promised that I was buying a great car...in actuality I had issues with the after the first week I bought it, and the broke down with my family in it. When I complained about the quality of the car, I was reminded that I did in fact buy a used car and there is no guarantee on the quality of said used car. Long story short, I’m on the hook for a car that barely ran past my warranty and still doesn’t run. They don’t stand by the quality of their cars and will tell you anything to get a sale! Learn from my mistake BUYER BEWARE!

Ma
Review β„–71

They are very great people helped out alot. Sat down had a great talk getting to you as a person instead of a $$$. Its very honest and upfront about every car they deal with.

Rh
Review β„–72

They are very family oriented. We have bought 4 cars from them because they have never let us down.

Ad
Review β„–73

Worked With Joseph R.there and the customer service was Wonderful!! They really work with each customer to get them into the vehicle they want but also helps them to get into the vehicle that will fit the customers Financial needs!!

Ma
Review β„–74

I recently received a mailer to Stewarts and thought it would be fun to just go in and play. I then found an Ford F-150 I was interested in and these guys mainly Brad worked so hard to get the truck for me. It was ultimately my fault why I didnt get the truck but would recommend this place to anyone who asked. Thanks Brad and hope we can do business here shortly

Ri
Review β„–75

Great service I dont have great credit and they worked really hard to get me the best deal they could . We went in talked, they showed us a van we loved it but didnt think we could afford it . We are now the proud owners of a 2013 dodge van . Thanks again Reggie man you rock . And all the guys . We also had an issue when we test drove it and they fixed it before we even left .

Le
Review β„–76

Horrible experience....I will NEVER use them again! They do not stand behind their work they are NOT knowledgeable about cars and are extremely rudeFYI we went to Stewart Auto Group bc they were recommended to us by our bank USAA - I have filed a formal complaint with USAA...and will pursue to have them removed from the recommended dealership list.In May or June 2018 we bought a manual 2014 Honda Accord Sport but asked for the parking brake to be inspected and repaired/adjusted before taking ownership. When we got the car home the brake still felt lose but we chalked it up to the brakes being at the end of their life....6 months later the parking brake went out. We used 1st gear when parking until we were able to have the repair done today (ab 12 months after taking ownership)Today Rousch Honda of Westerville inspected the car and found the following (all affecting the parking brake Stewart supposedly inspected and repaired/adjusted)1) Rear Calipers are seized up2) 2 anchor bolts missing and 2 damaged3) rear/parking brake system leaking fluid4) rear pads installed BACKWARDSKeep in mind this is a MANUAL car...these rear brakes ARE the parking brake....I called and spoke with our salesman @ Stewart, Joe, in an attempt to get the repairs done (like we were originally promised) or at the very least be given a discount to have them done...he was rude, disrespectful and refused to take ownership of the problem. Here are the things he claimed:1) They didn’t do anything with the parking brake at all β€” despite us being told they had fixed the issue to the best of their ability...so they were dishonest?2) The problems were caused by the original owner and easily missed on inspection and when working on adjusting the brake β€” I find it hard to believe that a GOOD mechanic would miss a part being installed BACKWARDS3) The car worked fine when we took ownership so we must have done something in the last year - we have done nothing to the car other than normal maintenance (oil/rotations etc)...so he is accusing me of being a liar!4) The calipers were a completely separate part from the parking brake system and Rousch was trying to con us - again, this is a MANUAL car the rear brakes ARE the parking brakes!! (Speaking of trying to take my money read my side note below)BOTTOM LINE: Stewart Auto Group is nothing but your typical, run of the mill shady, slimy used car dealership. They are nice and polite when they want your money but when it comes to doing the right thing and standing behind their cars (thus retaining customers for life) they are rude, condescending and disrespectful...AVOID them if you’re looking for a long time relationship with a respectful, reputable and quality dealership.SIDE NOTE: I think it’s also important to point out that in June of 2018 I also took my 2013 Honda Odyssey to them bc the moon roof wouldn’t close. I was told it would be $2000+ Just to find out what the problem was bc the entire ceiling needed removed...I didn’t let them do anything to my car and then took it to Lindsay Honda to have them close it manually. Lindsey Honda round that it was a $50 button repair...when I told Joe ab that he claimed that Lindsey charged less bc Stewart did the diagnosis - nope! Stewart did nothing on my van and it’s clear that Stewart’s mechanics are the type to do unnecessary work just to con ppl out of their money! AVOID THEM!

Ja
Review β„–77

Best oil change deal in town.

Ch
Review β„–78

Joe was very knowledgeable & helpful. I have recommended him to my friends & family

Ti
Review β„–79

Great experience with Stewart auto group joe made it a great first experience for getting a first car I really aprcieate how both joe and the detailing crew went above and beyond in helping get the car ready and set for me to buy. I highly recommend going through Stewart auto group.

st
Review β„–80

Very disappointed, will never return, had to go inside to ask for help, and guy that decided to come out to help us was rude

Cl
Review β„–81

I purchased a car from Stewart about 7 years ago and it was the best experience! Joe was amazing to work with and it is drastically different to work with someone who you can trust off the bat then the type of sales reps I have talked with in the past. I would personally recommend this location to anyone buying a car and personally refuse to do business with anyone else. The service department is above and beyond what you would expect. If my car breaks down on the side of the road I would pay whatever it took to get my car to Stewart versus take it anywhere else. I have had a friend buy from them and they took the time to teach her how to drive a stick shift because she was in love with a manual car. She had nothing but wonderful things to say as well and is so happy to have the car she bought. I am currently buying a second car from Stewart and worked with Ryan. He is a newer addition to their team and already fits in line with the level of service and patience the rest of their team sets as a constant standard. Anyone who has a negative word to say about this place is probably a hot head, anyone in their right mind would be thrilled to work with this team.

Ke
Review β„–82

Couldnt be happier with my car buying experience! Stewart Auto Group made the purchase so easy Ill be headed back for my fourth car next month.

Ma
Review β„–83

Its a used car dealership. The difference with Stewart is the friendliness of the staff and putting the customer first.

To
Review β„–84

Amazing all the way around! I love my car!!!Thanks a million Joe!

Ca
Review β„–85

Stewart Auto Group has a great service department. They are courteous and do a super job.

He
Review β„–86

Not happy. Think I got sold a Lemon. Am spending over $2000 to fix the car I just bought in July. Keys, Floor mats, windshield wipers, no gas, throttle body, fuel pump, tank sensor, seat, wheel bearing, a/c heater system, the list keeps getting longer......I am not willing to take my car back to this dealership because it took them a week and a half to make things right the last time I dropped it off. Went to pick up it with absolutely no gas in my dirty car. Not a good experience.I just feel stuck!

Sh
Review β„–87

I had two fantastic experences at Stewart Auto. Joe R sold me my car and he was knowledgable, efficient, and did not pressure me. When I had some trouble with the car soon after, he responded promptly to mty texts and arranged for the car to be serviced. The service guys, John, George (and Paul) were all friendly and helpful and got the job done. I highly recommend this place!

Ca
Review β„–88

Hi,Did anyone else see this GRAND advertising flyer that came in the mail today ? WHAT JUNK... The flyer utilizes PAPER. METAL, and PLASTIC !!! Is this what I recycle for ???? This advertisement is COMPLETELY MISLEADING (are americans breeding DUMBER every year) this flyer pretty much hints that... QUIT WASTING OUR TIME AND VALUABLE NATURAL RESOURCES !!!!!!! This kind of MISLEADING advertising makes me SICK...Thanks, Carl Hamilton

K
Review β„–89

No respect. No Calls Back and Lack of Customer Service. Theres better places to get cars!

mi
Review β„–90

Awesome experience. Joe and his team great atmosphere and very helpful. You will leave Out with a vehicle and joe and his team work very hard to get you what you want. Felt like a family memeber and got all around best customer service. Thanks joe and team.

Je
Review β„–91

This is one of the best dealers you will ever cross when buying a car ... if youre in the market for your next vehicle I strongly recommend this place

El
Review β„–92

I drove all the way out to look at a car and they lost the keys though the car was unlocked. The salesman had multiple excuses about the lost keys that included issues with new staff members, no managerial oversight and bonehead co-workers. The car smelled like some one had been smoking in it and it was filthy inside. Not the condition you would expect a car to be in that is up for sale. The other cars on the lot were not much better. They were all beat and just rough looking. I would suggest trying somewhere else.

St
Review β„–93

It was an excellent experience. I got a flyer in the mail for a contest they are having and my numbers or my flyer mached one of there numbers. So I took my flyer in and one an MP3 player. They are having a great sale on cars an trucks whatever you would like to drive. The sales man a younger guy he gave me my prize asked my name and we started talking never once did he try to sell me any cars but he said when I want and im ready to get a vehicle to come back and see him. Im sure to go back when I want a new truck. If you want a car try here first Im sure you will like the experience. πŸ‘πŸ‘

Ma
Review β„–94

At the beginning they were nice, but after we left they never call us back with an answer. We try to contact them and the sales person never returned the calls. It was a really dissapointing.

Ti
Review β„–95

Local. Very helpful sales staff. Worked with us every step of the way.

Ch
Review β„–96

I got my car 12/30/13 from Stewart Auto Group and had a very good experience. My application was approved in one day and I drove home in a vehicle that same day. They worked with us on a down payment and monthly payment that we can afford. I dont have great credit but they worked hard for my husband and myself and got us approved for a vehicle that is not a piece of junk. The few things that we found that needed fixed after we drove the SUV home were taken care by Stewarts even though it was not under warranty. Vance, our salesman, and Joe, who helped us with finance, were exceptional and easy to work with. They walked us through each step as we went. Ive had a lot of problems with buying used cars from lots in the past and this has been a blessing. Thank you Stewarts.

Ju
Review β„–97

We have been patronizing Stewart Auto Group for a long time and have bought over 10+ cars within our family. We have never had an issue with any of them and if anything did arise they fixed it without question.They are professional, downhome, local business who goes above and beyond for their customers.Robert Stewart is professional and caring, Joe Retort is the same and trys hard to get everyone financed and satisfied.Stewart Auto Group is the only car sales we would use and we recommend you do the same. If they dont have it, they will work hard to find it for you at a price you will be satisfied with!Now Rocco, well, he is one of the nicest guys around.So shop Stewart Auto Sales for all your vehicle needs.....Tellum Trisha sent you.......

Ta
Review β„–98

If I could write this a zero star I would! I took my sons car into be repaired originally in January for what we understood as a possible fuel pump issue. After their assessment which took several weeks I was told that there was multiple issues with wiring because of rodent damage to different locations around the car. After looking over the damages I was told several more weeks later that the fuel pump and computer needed replaced and 46 wires needed repaired to resolve the issues. I told them to repair the damages and look over the whole car to make sure the vehicle was safe for my son to be able to take his drivers exam. Through this process I had to make 4 trips to their shop and multiple failed attempts by phone to get answers to the progress of the car. Twice i was told that all the items had been completed only to show up and have the car shut off or not be ready as told.During this time I was givin untold amounts of excuses for the delays and failed work which continued to happen each time. I was told 2 of three mechanics quit, the service manager lied (john) by other employees, mechanics were sick, had to go to court! Etc. I had to keep constently asking about status with no reolve over 3 months. This was unacceptable and I made several attempts to speak with the owner and his son. On on attempt, Don the owner, accually hung up on me!I decided to take it to a different shop to get a second opinion on the repairs and what had been done. With in one hour after looking at the car they had determined the issues and explained that the cars wiring had been done incorrectly in multiple areas and some had been disconnected completely. I cannot explain how frustrated that made me. The Stewart auto group owners have still not returned any of my calls since I explained what was discovered. I have even returned to the shop to show them the paperwork and no one wants to help, they just refer me to the owner Don, even his son!I would not recommend this shop ever and would pled with anyone who has had similar issues to report them to the BBB.

Ka
Review β„–99

Ron Don Reggie and Joe are all fantastic. They will try and do the right deal for you

Jo
Review β„–100

If I could rate this company 0 stars I would. They are nothing but liars and scammers, DO NOT BUY A CAR FROM THEM. I was a first time car buyer so I made all the mistakes they wanted me to. I didnt get the carfax, I didnt get to demo it, the interest rate was jacked up high as hell, the car mileage was INSANE; 2012 Chevy Cruze with almost 90,000 miles, WHAT THE HELL? Im basically paying 16,000 dollars for a 8,000 dollar car.When I signed the paperwork the guy tried to tell me not to pay it off quickly because your credit score resets every 7 years. If I had the money I would sue for all the weasly scummy things they did to me. They had me waiting at a desk for like 4 hours while they worked out a deal with the bankThe first night I drove the car it COMPLETELY FAILED. The engine was overheating, everything shut down, coolant was leaking, they had to tow it in for repairs; which I can only assume they duct taped it as a fix because they dont want to spend a dime. They should have inspected the car before giving it to me.Dont waste your time, dont buy a car from them, they are nothing but scammers. I hope karma has their way with them some day.Edit: Even if you look at their responses on the reviews here you can see for yourself they are unprofessional and dont give a crap about their customers.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:361 W Broad St, Pataskala, OH 43062, United States
  • Site:http://stewartautogroup.com/
  • Phone:+1 740-927-8299
Categories
  • Used car dealer
  • Auto body parts supplier
  • Auto body shop
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Tire shop
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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