Fantastic customer service and very helpful. They have everything you need to move down to Uhauls and boxes. Highly recommend!!!
I love this place! If you are looking for a storage facility that is more contractor friendly, this is the place for you. They have a wide variety of unit sizes and parking options to cater to your personal or business needs. Kim and staff are always friendly and bring customer service to a whole new level. They will have my business for a long time!
We used Pataskala Storage for the summer to store my sons college gear. We moved out at the end of August. I forgot to call to cancel until end of September and they had noticed just after our move out that we vacated the unit and closed us out right after we left. So on it and easy to use. I plan to use them again next summer.
Both women were amazing! Extremely polite and professional. They assisted with everything I needed. 10/10 would recommend
Good people, Good service, good prices . I would not store my thingsanywhere else.
The staff was so nice, they treated you like family
People were very friendly and even left a gift bag in the unit. Clean but small. They have inside and outside units. The smaller ones are inside. They had a flat dolly available for use.
We stopped by in December to inquire about rates, Kim was so pleasant, welcoming and genuinely cared about you as a person. So refreshing to see good Customer Service still exists!After looking at a few their storage units we went home and called Kim back to sign up!
The staff is really nice and understanding prices are pretty good too!
Nice clean facility and helpful staff. We have fi ished our move now but have been very happy with both the staff and the facility.
Very good customer device where the other guys down the street were rude, I had the pleasure of working with Jim and she goes above and beyond for her customers and I really appreciated that. Referring to all my family in the area
Im in the middle of a complicated move, and Ive dealt with several storage unit locations in the process. I must say, I was pleasantly surprised by Pataskala Storage! The General Manager, Kim, was incredibly helpful and accommodating, and an absolute pleasure to work with. The unit itself (10x20 climate controlled) is immaculately clean, well lit, with nice high ceilings, easy access, the smoothest opening doors & locks Ive ever seen, and they even keep a nice flat-bed cart in the building for renters to use (this saved me SO much time and effort!!). I also loved the convenience of renting a U-Haul right there on site (Kim even set up the reservation for me). I was able to safely park my car during the rental period, they are conveniently located across from a nice gas station with large bays, along a road with low traffic and easy access, and I checked the truck in and out using only my phone. Pataskala Storage exceeded my expectations, and they will be first on my list for my storage needs going forward!!
What sets apart a chain service or product? The customer service! The ladies that manage and operate the Pataskala Storage & U-haul facilities, are just amazing. You want a great experience? Just call these guys for your moving or storage needs. Excellent customer service.
Well kept storage facility. Also has open area to rent.
The team has always been friendly whether in person or over the phone! Their facility is always kept clean and it has been a great experience working with them. Would absolutely return if needed in the future.
Kim is amazing!!! She took her time to explained what we needed. Went in got a 5X5 storage and it was an easy, fast, and friendly pace.
Nice, and reasonable facility.
Great outdoor parking for boats & RVs with the added lot expansion on the south end for Aug 2020. Very helpful management
Awesome experience... great staff... great service... great facility..... all you have to do is pay your monthly rent and they are so nice! You can really tell on these reviews who probably didn’t, bc these people were overly nice,.. no problems with unit... nice and clean as expected and secure....
We regularly use their Uhaul trucks. Each time they make the process very easy and our trailer is always clean and ready to go. Michelle is so friendly and truly takes care of us!
New management is great. Very organized & easy to work with. They are making a lot of improvements to the property.
The new, local management is fantastic, very friendly and helpful. The entire place has a fresh new paint job with an excellent color palette.
Staff disorganized. Was dirty and had mildew issues. Fair price though.
I enjoy having my unit here.
Terrible company!! I cant stress enough to go ANYWHERE else!!! Lost payments, disorganized, dirty and friendly only when its convenient for themThey say one thing and do something elseTerrible if I could rate no stars I would!!!!
Owners are helpful and easy to work with.
Lost payments, hard to deal with highly recommend looking some where else to store your stuff
New management lady is rude and confused. Loses payments and doesn’t know up from down. Ran us out! Who needs it!?
Very friendly owners. Great service.
Manager always parks next to office hard to get buy if someone is in units across from office. Hate asking them because manager parks in bad spot. She needs to get out of roadway
New owners already raise their prices
Nice