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Consumers Kitchens & Baths
122 Sunrise Hwy, Patchogue, NY 11772, United States
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Consumers Kitchens & Baths
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Ru
Review №1

I had the good fortune to meet Tracey Groomes some years ago at another location and immediately recognized her professionalism and expertise in kitchen design. When we were ready to remodel our kitchen, I sought her our at Consumer’s new location. She guided us in so many details as we selected our preferred cabinets, sinks, quartz, etc. It took much patience on all our parts, but she stuck with us and tried to both please us and caution us as needed. We are very pleased as we view the project coming together.

PA
Review №2

Worked with Mike and he was great. He was efficient and professional and did a wonderful job showing us our options and helping us to plan our perfect kitchen!

Sa
Review №3

I had the good luck to meet Michael Meister when I arrived at Consumers in Patchague the first time. We were planning a gut renovation of our kitchen and Michael was very patient, helpful and fun to work with. He expertly guided me through selection of all the kitchen components, colors and choices and was very encouraging, (even when I changed my mind/ selections more than once). All time well spent. Any degree of renovation can feel overwhelming at times but I can highly recommend Michael Meister as a consistently professional designer and guide through the process.

L
Review №4

I have had the pleasure of working with Tracey Groomes in the remodeling of my kitchen.Tracey rescued me from what I felt was a renovation disaster I stated with another company.We immediately hit it off when we met. She understood my concerns and walked me through the entire process. She gave references to the right place for my back splash design. She answers all my questions and gets back to me promptly.Tracey made me feel my business, my project was important and she showed she cared . I’m grateful for having her help during this process.

Li
Review №5

I spent months looking for the right cabinets for our kitchen remodel and finally found what I was looking for at Consumers. When I walked into Consumers in Patchogue for the first time, I was greeted by Michael Meister. He sat down with me and asked what my dream kitchen was and what my budget was. Then he took the time to take me around the show room showing me what was within my budget and matched my description, which I really appreciated because I would hate to fall in love with something and then find out I couldnt afford it! He was patient and never got frustrated with my constant changing my mind. He walked me through each step, showing me my options for the layout of the kitchen, the crown modeling, the cabinet doors. Michael really took the time out to help me pick just what I was looking for. He was thorough in his appointments, always punctual and followed up within 24 hours with an email whenever he said he would. I would highly recommend Consumers Kitchens and Baths in Patchogue and more specifically, Michael Meister, if you are considering a kitchen remodel.

Re
Review №6

We had the pleasure of dealing with Michael Meister at Consumers to help us design our kitchen. Michael was very informative, super positive and just an all around pleasure to deal with. If we had any questions or concerns he always got to back to us quickly. Great experience!!!

Jo
Review №7

Our familys experience, working with Tracie Groomes at Consumer Kitchens, was very positive. Her deep knowledge of the variety of options available, her openness/readiness to discuss costs and to suggest options were very much appreciated. An important plus: Tracies friendliness and interest in our households specific concern and extreme patience with helping us work through our complex layout issues made this entire experience much easier. Our only wish was that home visiting was part of the job description. We would have very much enjoyed discussing our needs, and visiting with her, in our home.

tr
Review №8

Outstanding customer service. Dan was wonderful to work with.Brian helped me with rectifying mistakes made by our contractor.Professional and caring.

An
Review №9

Michael Meister was such a pleasure. He helped us design our kitchen. We could not have asked for a better experience! Michael is awesome at what he does. I will recommend anyone to see him. You will not be disappointed. He has great energy..

De
Review №10

I had such a great experience picking out my cabinets. Michael Meister was amazing to work with. He truly made this a collaborative process.

Th
Review №11

Went in to browse. Not terribly impressed. Seemed kind of sterile, geared toward people with generic taste. No bathroom tile display at all. Focused more on kitchens than baths.

Su
Review №12

We worked with designer Michael Meister for our kitchen remodel. I felt comfortable and confident with each decision thanks to his professionalism, efficiency and ease of communication. Consumers has a lot of choices, styles, and excellent displays without being overwhelming and I cannot recommend Michael highly enough!

Al
Review №13

Our experience with Michael Meister was outstanding! It was like picking out cabinets with a friend, he made it so easy, there was no stress, and it was fun!! Michael answered any questions we may have had, and explained everything in detail. He was able to design our kitchen with everything we were looking for within our budget! HIGHLY recommend working with him, you will not be disappointed! A+++

St
Review №14

This is second project using Consumers Kitchen & Bath. We did a total bathroom renovation and Tracey made it stress-free and easy!! Now the kitchen and we chose Tracey again and she did not disappoint . She was very patient and spent many hours with us designing our beautiful kitchen! I would highly recommend Tracey Groomes and Consumers Kitchen and Bath !!

Am
Review №15

I worked with Michael Meister at Consumer. He is upbeat, positive and extremely easy (and fun) to work with. I trusted his design and advice during the whole process. His communication and response time is quick. The beginning stage was smooth. Unfortunately when our kitchen cabinets arrived, after waiting 6 months, several items were damaged, one entire cabinet even made incorrectly. We are still waiting on a few pieces and have YET to get an answer from Consumer as to where they are. Consumer has made no effort to show urgency in the matter, apologizing for the mess-ups or even a phone call, after us patiently awaiting 6 months for our cabinets. The follow up is always on our end and it’s frustrating getting no solid answers. Very disappointing after starting off with a pleasant experience, the ending is NOT pleasant at all.

Li
Review №16

Tracey.. thank you for listening and putting into a great design everything I asked for. You had a tough job with this small space, but you made it work for me. My new kitchen is beautiful!

Do
Review №17

Michael Meister is a very professional, courteous and knowledgeable design specialist. He provided great ideas and support during our bathroom renovation. I highly recommend using Michael for your bathroom/kitchen project!! Thanks Michael for doing a great job with us!!

mi
Review №18

My wife and I dealt with Michael Meister at consumers. He was a pleasure to deal with. This was our first major house project and we were a little overwhelmed with all the details, options and decisions we had to make. Our kitchen is not an easy layout to work with. Michael was very easy going and patient. I was very pleased and would highly recommend.

Tr
Review №19

We worked with Tracey Groomes at Consumers to completely remodel our kitchen. Tracey was super helpful - flexible with when we could come in, responsive, and completely understood how we needed to pack in as much storage as we could into our little space. Everything came out beautiful. It was a pleasure working with her.

Ka
Review №20

Tracey Groomes has been incredibly helpful during our master bathroom remodel. There are so many moving pieces, but she has been patient, knowledgeable and helpful every step of the way.She has answered all of my many questions, gotten things ordered ASAP for me and been a pleasure to work with. She has made the process a little less stressful, and for that, I am grateful.If we tackle another home project in the future, I wouldt hesitate to work with her again.

Pa
Review №21

Incredible showroom, great price & quality. Delivered when they say it would be. We spend a lot of time making changes with the salesperson, we wanted it just right, and they were patient and knowledgeable. One door was discolored, it was quickly replaced and look great.

La
Review №22

I did my bathroom first, it was the only place I found a vanity that I liked, had a lot to choose from, the salesperson was very good. Bathroom looks great and I was very happy overall so I went back and ordered my kitchen it was a pretty big project, cabinets, counter, appliances, floor and a window. Got it all from Consumers except the floor and window. Very happy with the design, delivery, installation, etc... Love it.

Th
Review №23

Tracey Groomes is a godsend. We were planning a kitchen remodel but we really didnt know, what was involved. So many choices,like a jigsaw puzzle. She helped us discover our dream kitchen by question and answers. She took us though the process, showing samples and recommending products based on our ideas. We are very pleased.Thank you Tracey

Da
Review №24

We couldn’t be happier with the service and help we received from Tracey at Consumers. She provided suggestions, guidance, and was extremely accommodating. We felt comfortable and confident at the end of each of our discussions. She knows her stuff and we recommend asking for her the next time you have a home project.

Ka
Review №25

My experience working with Michael Meister to design my new kitchen and select cabinets, etc., went seamlessly. He is very easy to work with, a true professional, very knowledgeable and made the entire experience fun. I highly recommend working with Michael.

La
Review №26

Purchased a kitchen in December of 2020, it is May of 2021 and we are still waiting for our kitchen to be complete. Kitchen arrived on time in early February, called Consumers the same day to let them know there were issues. It took nearly 3 weeks for them to communicate with us and re-order cabinets, only to receive them 6 weeks later and be incorrect again. We are still waiting on the 3rd set of cabinets. We understand things happen, but instead of communicating what is going on, apologizing and doing whatever they can to rush things for issues on their end.... we get nothing but excuses as to why its going to take another x amount of weeks, etc. I do not like making negative reviews, and the cabinets we do have are beautiful and the price was great. BUT customer service from before you pay to after is drastically different and extremely unfortunate when there are issues with your order.

NY
Review №27

Michael was wonderful and helped me tremendously

Mo
Review №28

Tracey Groomes is a literal angel! She is the fairy god mother of making your remodeling dreams come true! We were so stressed about making design decisions for our kitchen remodel and Tracey was AMAZING at making this process seem so easy. She guided us, listened to us and helped our dream kitchen come to life. Every step of the way Tracey was there to help us! She really took her time with us, we never felt rushed to make a decision and we are thankful for Tracey. If you need someone to help with any of your remodeling or designs, Tracey is your girl! We will be using her every time we redo anything in our house. Shes the best!

Hi
Review №29

Professional staff. High quality offering of US made cabinetry and even local manufacturers for bath furniture. Love to see it! #supportlocal

Ja
Review №30

We’re remodeling our kitchen and worked with the fabulous Tracey Groomes to design the perfect room for our family! She was not only friendly, helpful and knowledgeable but very patient with all of our changes. She also gave us some great ideas to add to the kitchen that we wouldn’t have thought of. Tracey acted as if she was designing her own kitchen and put a lot of hours into helping us. She really made us feel like our project was the most important to her. We couldn’t have asked for a better person to work with.

To
Review №31

Theyre okay nice stuff but a lot of an inventory comes from another state and because of the pandemic its almost impossible to get anything done. Ive been waiting over a month its something that should have been shipped out to me in 2 weeks and when I went down there they told me that the company that they get the cabinets from is closed and they dont know when its going to reopen how nice how professional

Ma
Review №32

Loved working with Michael Meister, so nice,responsive,accommodating and professional. We ask a million questions and he patiently answered all with a smile .... knows his products too

Ri
Review №33

On Feb 21, 2021 I visited the Patchogue showroom. I was looking to replace my worn out bath vanity. My salesman, Michael Meister, was friendly and very well informed. He even suggested how the vanity door should open as not to be difficult tho access the storage area. I picked out the style, color, vanity top, and sink fixture . Michael explained every step, answered my questions very well. A most pleasant experience. Thank you very much Michael and Consumers .

Mi
Review №34

I recently ordered cabinets for a pantry and home bar project I’m working on.The sales person, Michael Meister, was extremely helpful. His patience and attention to detail are unparalleled.

Co
Review №35

Michael Meister is the best! Super friendly and helpful. We are coming back to do a 2nd bathroom just because he was so great.Very pleased with our experience here.Will definitely recommend to others!

Kr
Review №36

I had come in to order a cabinet for an existing kitchen That I wanted to just add a pantry and Tracey Took her time with me to find the specific match She is definately an asset to your company and I will recommend your company and for sure her Professional service

B
Review №37

Not completely finished with floor samples of baths and kitchens. Great selection of cabinet doors, hardware and sinks. Look forward to when its completely setup with bath ideas.

Pa
Review №38

I purchased cabinets & received December 2019, had them installed January 2020 by a contractor I reached out to Consumers Kitchen & bath March 2020 due to one of the cabinet hinge, the screw fell out. I had to call Consumer and Bath a couple of times to get help. They had service call me to tell me that wood glue and toothpick would fix this, that this happens with screw hole gets bigger when doors were taken off and put back on with installation. I told the service guy that the doors were never removed and he did not listen nor care, was dismissive telling me that this is what happened. I told him the cabinets were delivered with the doors on, that I was in the home during the installation and doors were never removed and he told me I was wrong. I called the sales person Joe and he directed me to Tracy Groome. Initially I was told that the amount I spent on the cabinets was not a great amount. I told her then if there was an amount required to spend then why not tell me my $7600 was not enough and then to reject me. I was then told that Starmark cabinet manufacturer would call me and they did and were helpful. They mad a house call and fixed in June. This delay was due to COVID Pandemic . Now the same cabinet door top hinge is loosening and the screw is loose and falling out. Again I called Consumer Kitchen & Bath, The same guy in service Joe returned my call after I had to leave a 2nd message. He told me the same thing as last year. I then contacted Tracy and she told me she could not help and to reach out to StarMark Cabinets and best regards. I dont fix cabinets or anything around the house. This cabinet waa defective from day one.I would not recommend this company to anyone. They are dismissive, non communicative. To tell me to fix brand new cabinets by sticking toothpicks and would glue is not good business.

Ka
Review №39

My husband and I worked with Tracey Groomes, Assistant Store Manager and Designer, at the Patchogue Consumers location. From the moment we sat down with her she made us feel comfortable and took the time to see what we really wanted in a new kitchen. After numerous changes and visits we really feel like we are getting the dream kitchen we wanted. There were things she suggested, that we didn’t know we wanted or needed, that we now see we can’t do without . It was a pleasure working with her! She has the best sense of humor and disposition, and is truly a professional. I HIGHLY recommend Tracey for your next kitchen or bath renovation!Thanks Tracey!Karen & Bill H

Ri
Review №40

Michael gave us a wonderful experience. We were looking to add an island to our kitchen. They made it all possible with matching cabinets and countertops!

Ch
Review №41

Tracey Groomes, Design Consultant for Consumers Kitchens & Baths, is a pleasure to work with. When we first entered the design showroom we were greeted with a smile which immediately put us at ease. We spent several hours over 2 visits with Tracey Groomes,. Each and every one of our questions & design challenges was met with the utmost professionalism & care. With placing such a large order with many intricate pieces to the puzzle, Tracey met every expectation. We are anxiously awaiting the cabinets to arrive and finally see the dream that Tracey designed. It was easy to place our trust in Consumers Kitchen & Baths due to the wonderful asset of Tracey Groomes as our Design Consultant.Service: Remodeling

R
Review №42

Pleasant experience. Invridt was a Great sales representative

Ma
Review №43

When we first walked in no one told us we needed to take a number so we could talk to someone we waited for a long time so we left

no
Review №44

Arriving at the door, the lady didnt even great is. Looking kind of judgy . And no associate ask us if they could help.

Br
Review №45

Showroom is not yet completed. As a result, many bathroom items are not on display. Staff was friendly. Vanity prices seemed a bit high.

Information
11 Photos
45 Comments
3.6 Rating
  • Address:122 Sunrise Hwy, Patchogue, NY 11772, United States
  • Site:https://consumerskitchens.com/showrooms-east-patchogue
  • Phone:+1 631-563-3200
Categories
  • Kitchen remodeler
  • Bathroom remodeler
  • Countertop store
  • Kitchen furniture store
Working hours
  • Monday:9AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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