Ice cream was pretty good. Our issue was the employee who served us kept touching his nose and hair with his gloved hands before making our ice cream, and never changed his gloves. He grabbed all the toppings and the cone directly with these gloves before handing us our cones with no cone sleeves. Would love to try again, but I think the sanitary guidelines at this place should be addressed. Hopefully this was just a one-time thing for them
A fantastic ice cream parlor! Great customer service. Neat clean and friendly atmosphere. My first time here, and not the last. (dairy free ice cream). The variety of flavors, toppings, and cereals are something you have to come in and experience for yourself. You wont be disappointed.
Place was awesome, friendly staff, cool creations and plenty of combinations to try on future visits! Only real down side was the paper straws for milk shakes. The things are virtually useless. Good for maybe 1/3 of the drink and then they fall apart. I know the plastic straw ban is beyond their control, but maybe a better biodegradable straw exists?
So fun and worth the visit! Allergy friendly! This is like a make-your-own-ice-cream-flavor-bar. I am dairy-free and got the vegan base mixed with Oreos (they had a lot of selection to choose from) and then topped it with fresh strawberries and vegan chocolate drizzle. I remember stopping in my tracks being like, “wow🤩😍”! We were SO stuffed after, it was winner quality but definitely high in calories! Super worth it and would come back again!For more Long Island reviews, visit us on Instagram @the_momentsbetweenus
Staff is super friendly. Cool concept. Ice cream was good (next time would opt for the cup instead of the cone). Would come back. A plus that they sell Chonky Cookies here as well.
Loved my first experience here but gotta say, I wish they offered more than just vanilla soft serve!!! I think they gotta expand in that realm for sure. But oh my goodness their toppings are INSANE . Must try
The ice cream was delicious, and the staff was amazing. They were super friendly, and quickly made our order. We don’t live close to Patchogue, but will absolutely made the trip again just because of Cloud Nine!
A great local establishment that is definitely worth a try. The owner is a nice guy and is always helpful. The staff are personable and are very perceptive. The stuff they come up with are always good and especially the milkshakes.
Short: novelty idea at most. Only vanilla ice cream. High price.I went here because there is only a froyo spot to compete with a dedicated dessert place in Patchogue.The ambiance is hip and the staff is on point. Not much of a line because they get through them fast.I was surprised by the limited menu. Only vanilla ice cream. Then add cereal, maybe a couple other toppings. This really left my pallet lacking. I got the cereal bowl thinking it would also have ice cream, its not mentioned as an ingredient but expected an ice cream place would have it in all items. I received lots of cereal. A very small amount of milk and paid for additional ice cream to fulfil the need for dessert. Overall disappointed.If you have the chance, I would check out stuffed ice cream in NYC for the original.
Friendly staff and fun environment. The owners are so sweet! Ice cream is delicious and unique!! The warm Chonky Cookies sundaes are delicious as well.
Excellent addition to the town of Patchogue! Interesting premise offering soft serve ice cream with cereal mix ins. You can create your own combo or choose from a menu. Try the Trix and Treat combo. Will definitely be going back...soon!
Quick and nice service. The mix of ice-cream was good! I liked mine a lot.
Just took my son here and we were completely blown away, the staff was really nice and explained everything will definitely be going again
What a great experience! Brought my wife and niece to try out this ice cream place. Wow. It is so much more. Similar to a DQ Blizzard or a McFlurry, but way more thought out, and better executed. Definitely a more gourmet spin on a familiar concept. Combining toppings, mixins and your favorite cereals the way they do is a unique treat, not to be missed.And the everyone that we dealt with so friendly and professional! They patiently explained, for what had to be the hundredth time that day, exactly what their concept is and how we could get the most out of it. From ascertaining what your likes and dislikes are, to giving personal recommendations on products you might enjoy.I had Apple Jacks, Cinnamon Toast Crunch, Teddy Grahams, caramel syrup and ice cream combined to make an Apple Pie A La Mode desert that was amazing.Run, dont walk. You need to try this place.
Something fun & unique! Cloud Nine is a place I’ve seen on everyone’s feeds for months now! An ice cream & cereal bar...such a cool idea!Located in the heart of Patchogue, there’s limited street (metered) parking available. There’s a large lot (metered) in the back of the shop, and they have a back entrance.It’s so cute & trendy inside. Everything was so clean. The lighting was perfect to snap a pic of your dessert creation! They actually blend your ice cream with the cereals of your choice right in front of you.The prices are on the higher side but I felt that it was worth it! My ice cream cone was packed with ice cream & toppings. The service was super friendly! There are so many choices of toppings and cereals to choose from. You can also choose between different cones, bowls, shakes, & ice cream sandwiches with donuts! This place only has vanilla ice cream as the base. They don’t have other flavors. Instead, they blend the cereal into the ice cream.Overall 5/5!!
Finally made it here and It didn’t disappoint! Met the owner and he was very friendly and helped us navigate the menu! I ordered the “S’more or less” and it was delicious! They have a loyalty card and I will definitely be back to try to fill it up! Nice place to bring kids and or get dessert after a lunch/early dinner. Highly recommend, let’s support small local businesses, especially during these tough times!
Employees are young AF but extremely knowledgeable on what theyre doing. Thanx for the reco you guys. Make sure to try the not dairy lactose free options/vegan too.
I really loved cinnamon toast crunch in a cup. The crunchiness and the vanilla really brought out the flavor in everything!
This place is awesome! The ice cream is amazing and the staff is very friendly.
This ice cream place is very dirty, floors are sticky and there’s dirt prints on the wall. The employees are very slow and the ice cream was horrible for the price.
Delicious ‼️Food done it? tour dessert! Extraordinary ‼️
Amazing ice cream. Came here after doing the game food done it? Quick and friendly service. I live in queens and I would travel back just for this delight.
Yummy ice cream in a convenient location! I love that they have vegan options. The Instagram-worthy treats and decor are super cute 🥰
Always a treat going here. Their cones can be a little drippy and messy in the warm weather, so my recommendation is to ask for a cone upside down in a cup. Not as insta-worthy, but your hands will stay nice and clean this way.
Cute little place great to check out with friends
Shakes are the jam! I created my own cuz I had no idea what i wanted, so I finally decided on one, which was Cap N Crunch and Lucky charms mixed in, with Teddy grahams and rainbow sprinkles on top of whipped cream, And a strawberry sauce atop....just go and try it, you wont regret it, I promise! Super and awesome friendly staff!
Fun ice cream parlor with a unique cereal concept. The cones are huge!
Dessert was great and different. Help was very good
Absolutely amazing. Owner Matt was unbelievably handsome and sweet. The manager Stephanie took care of us and was such a delight. So glad they exist.
My family and I love to come here but we were disgusted with the place being completely packed by a very large group of people surrounding their one tiny counter with no masks on with their ice cream the other night. The place is extremely small to begin with so its a quick in and out type of place but this huge group of people took it upon themselves to surround the one small counter by the waiting area and take their masks off, not leaving any sort of room for others to come in safely and order not to mention only the kids had ordered ice cream, so the adults used the excuse that they were at a ‘table’ to take their masks off. My family and I decided to go else where as we did not feel safe enough to come in as no social distancing regulations were clearly enforced. Im extremely disappointed as we love coming here. Hoping the owner does a better job with this in preventing further issues like this from happening.
What a treat! Their ice cream is a vanilla base and infused with cereal of your choice, then topped with a variety of toppings from cereal, sprinkles, icings, and more. You can create your own mixture or choose from one of their pre-made delicacies. Honestly - I jumped in to the premade, as every idea I had in my mind they had already thought of!This one is the Roo, meant to evoke flavors of the loved Dunkaroos. While it didnt exactly replicate the flavor of Dunkaroos, it certainly brought me back to middle school with its sweet goodness.The staff are excellent! Friendly, helpful and attentive. They explained the process to my friend & I since we were first-timers.They sell ice cream in a cone or cup, milkshakes, and donut/ice cream combos. They also have cookies (vegan & non-vegan!)
Awesome ice cream. The employees were more than helpful. Great concept with the ice cream
Excellent customer service and everything they make here is awesome and taste great. When you go inside the place also looks fantastic and awesome. Keep up the great work guys!. Love this place!👍👍👍
Delicious ice cream, love that they have the coconut milk for vegans
Super cool concept. The staff is informative, works quickly and is super friendly. The owner was really nice and talked to us for a bit after we got our ice cream. I was actually surprised at how big the portion of ice cream was. It was so delicious, reasonably priced, definitely going back. Goodluck with business!
Nice place, awesome presentation of ice cream.
Absolutely delicious. Great Idea. everything was really fresh. We had the dark and salty and the ala mode from the menu and my kids created there own.. Already looking at menu for my next 1.. The owner Matt was involved and talking to everyone while we waited. My new spot in Patchogue when the kids earn a treat..
This place is great, tried it for the first time... “the roo” is a go to if you loved dunkaroos as a kid!! Owner was very nice and informative about everything as well as patient!!
If your ice cream is being made fresh, and custom for you, it might take a few minutes longer. Unfortunately there are tons of people that have that “NY attitude”. The cone is HUGE, so youre really paying for ice cream for two people. The menu isn’t limited at all because you can customize your cone, you don’t just have to pick from the “specials menu”. The people working there are SO warm and friendly. I’ve already been back twice, and I’ll definitely keep going. My only suggestion is that you guys offer a smaller option, because I can never finish a cone by myself! But that isn’t a bad problem to have at all!
Best Ice Cream Shop! Freshly Made!
Cute place, friendly service, yummy ice cream!
Amazing place! Unique style and quick/friendly service !
I came here with a few friends and it was so dirty. They were not sanitary at all and it grossed me out. will not be coming again.
Ice cream is absolutely delicious! Service is great, place is clean so thats always a plus.
It was great! The kids loved it!
Excellent unique experience. Many choices for all types of tastes
We were visiting our daughter and son in law stopped for dessert and wow this place is great....very clean...Owner was very nice...very different you pick out the toppings and cereal absolutely delicious...try the dark and salty ...its amazing
Awesome new Ice Cream spot in the Village of Patchogue! Endless possibilities of unique flavor creations, Ive already gone 3 times now! Cant wait to try them all. The staff is really nice and they were quick, even with the line out the door! Highly recommend
Delicious food, even though I was given the wrong order. Ill be back again!
Bro..this place is SO bomb.The Dunkaroo Shake?Like, itll make you wonder what your 4th grade crush is doing these days.High marks all around.
Great flavors and combinations to choose from. The staff is friendly and made great recommendations. A great ice cream treat!
This is the best ice cream you’ll ever have. The cereal gives it such a unique flavor. Prices are very reasonable too. Try it once and you’ll want to come back for more.
See all your articles posted on my Facebook feed daily looks delicious will be by later today to try it. And welcome to patchogue. 🍧🍦🍦
Dairy free is coconut based. Wished they had more options such as cashew or almond but other than that, it was pretty good.
I went with my friend and got a Cinnamon Toast Crunch milkshake and “the Roo” in a birthday cake cone it was UNREAL! Quick, easy service and such a unique taste!!! Definitely going back for more.
If you are cereal lover you are going to be amazed from that place all the ice creams and milkshakes are based with vanilla flavor and then you choose from all the tasteful cereal that you had as a child and they infused it in the ice cream. After that you choose toppings and drizles. If you havent tried it already next time that you are going to be in Patchogue dont miss it.
Awesome shop! Delicious ice cream and cereal combinations. The Dark & Salty is a peanut butter/chocolate/pretzel dream!! I look forward to trying more.
Cute girls that were smart
Delicious ice cream but even the smallest was too big. Make a smaller size!
First of all this place is very confusing, I was online for 20 minutes and you got a wait another 20 minutes for your ice cream . 20 bucks two ice creams? So you figure it’s gonna be really good? Not the case subpar. I will definitely not be going back
Looking forward for many visits to come
Slow service was served in a cup small for a hefty price tag. The cereal mixed into the vanilla ice cream left me feeling like I was eating gritty milk as the ice cream when handed to me was nearly melted. Stations halted during order assembly caused ice cream to melt. Try it once if you need to I guess.
Awesome product, never in my wildest dreams would i have ever thought that cerealand ice cream would go together WRONG, its out of this world. We are hooked, best of luck on your new business Lexi and Mat.
Cloud Nine Cereal Bar has the most delicious, ice cream and cereal creations ever! Try my favorite, Dark and Salty or any other cone, cup or shake combination, and I promise you will be hooked!
Awesome Awesome Awesome!!!!!!! Absolutely delicious and really unique blends! I recommend getting the Ala Mode 👍🏼👍🏼 but i’m sure they’re all delicious, can’t wait to go back!
Really good tasting ice cream. Hopefully in the future they will incorporate more vegan toppings and drizzles but other than that, staff was sweet.
Really cool spot love the twist on ice cream
The staff nice, ice cream is delicious. The only thing is it’s expensive 15.00 for two small ice creams. I won’t be going here often because of the price.
The Best Ice Cream milkshake I have Ever had and Im quite the milkshake aficionado... I Definitely recommend it!
It’s unlike any icecream I’ve ever tasted. I heard they’re starting this donut & ice cream combination like what other place does that ! Wait time is quick and highly recommend to families this summer.
Awesome ice cream and very friendly staff! Can’t recommend stopping here enough. Try the A La Mode!
Awesome place! The unique ice cream creations are so delicious, highly recommend
Great place, super helpful and friendly! Can’t wait to come back and try again :)
No cereal bowls but ice cream is amazing!!!
This place is nuts! Best ice cream ive ever tried. If you give it a shot & are a dunkaroo lover you need to try “the roo”. Tastes just like it! The staff are very kind as are the owners!
I got the Dark and Salty! It was delicious❤️
Great combinations of cereal and ice cream. Its not too much the perfect amount!!
While Im not the biggest fan of cereal, my husband and my kids are and they engulfed their ice cream and milk shake!
Oh. My. God. Need I say more? But seriously, spectacular!!
The unique creations are so enticing!!! I’ve tried most of the specials and can’t wait to try them all!!!
This place is amazing and Id give this place a 10 out of 5 stars
Good luck Matt and Lexi - Ice cream is out of this world!
Omg best ice cream EVER!
Really like it
Best ice cream i’ve ever had, is a must try!
Wasn’t what I was expecting icecream was melting and soupy presentation was terrible and the kids that are working look confused and all over the place
I love it here !! many great flavors to choose from
Very good for my and my family good Icecream
So delicious! 😋