They have three 48 inch Thermador ranges listed for sale that have been sold several weeks ago. They are still listed on their website and on ebay right now. I asked why their website wasnt updated and was told they havent got around to it; that they are too busy.Its misleading and unfortunate. The warehouse was fun to visit and they had some great, discounted prices on the products they do have. I just didnt appreciate the dishonesty.
Shop is certainly a warehouse, but easy to navigate and view appliances.Staff is very friendly and helpful.Loaded my order into my car and offered extra cardboard for protecting appliances during ride.
Great customer service and excellent prices. I highly recommend Kitchen Guys.
Excellent selection of second hand♻️/nearly new🔄 appliances at fair prices
Best appliance store Ive ever done business with! Ive bought several items all at a great deal. Ive had nothing but pleasant interactions. Fantastic customer service all around, thanks kitchen guys!
The quality of the products when we bought themAnd the support since has been outstanding. After damaging my own cooktop, I was able to call Kitchen Guys on year after purchase and receive the same excellent service I did from first contact.
Great experience at The Kitchen Guys. Michael and Ian are very knowledgeable about all the different brands which helps in making a decision on what to purchase. Received a great deal on four appliances.
Ive purchased a few items over the years. Ian has helped me repeatedly. Ive been pleased and had positive experiences. My hope is that my latest purchase lasts a long time and is trouble free.I believe calling ahead to talk with Ian can make things less overwhelming. Hes very knowledgeable and patient.
They have great appliances directly in stock for unbelievable prices...highly recommend!
To expansive and not muxh to offer
Great deals and great customer service. Ian is very friendly and very knowledgable about the products. Got a great deal on a Bosch fridge and range. Had a slight issue with the range (turned out a wire had just became loose) and Ian sent someone to fix it right away. Also glad I paid to have them deliver both appliances. Delivery guys were very friendly, quick and careful. Everything arrived in perfect condition. Will definitely be shopping here for future appliance needs.
Purchased a gently used high end range from them online. Transaction was quick and easy, prompt delivery across two time zones, extremely well packed -- no damage. A month later when we went to install the unit, there was a part failure. Ian was able to diagnose the problem over the phone -- when local appliance repair person arrived, he confirmed the failed part. As this was a high-end Italian range, the part and repair were not cheap - over $600 in the end. Kitchenguys refunded EVERY PENNY -- didnt have to ask, or haggle, they immediately offered to reimburse the entire amount of the repair; part, delivery, labor, tax... and they did, promptly. I dont think they made much, if any money off of this transaction in the end -- maybe lost.These guys obviously know what they are doing, and are consummately professional and completely honest and trustworthy. I would purchase from them again in a heartbeat.
Once again, great product at a great price. We just made our second purchase from the Kitchen Guys and will be back as we progress with our new kitchen installation. Ian is great to deal with, extremely knowledgeable and helpful.
Helpful, friendly and knowledgeable. Huge selection of appliances, and no junk...all high end and lots of speciality appliances.
Best store in the Providence area to buy quality household appliances at drastically reduced prices. Items are slightly damaged, but usually the imperfections are superficial.
Excellent customer service and prices. One very happy customer.
Got a great deal on a fridge, great service, and the delivery guys went above and beyond to make it a great experience!
This is the best place to get deals on top end appliances
I am more than satisfied with the 4 beautiful high end appliances I bought for a great price, and the customer service was outstanding- they even were able to deliver to me the next day.
Impressive customer service and selection
Reasonable prices.
Staff was helpful