If your looking for honest people and fair prices this is your place. Wish I made this decision years ago. There isnt a better place around Pawtucket thats this good. Give it a shot you wont be disappointed.
George and the rest of the crew are amazing! They will give you all the details you want about your vehicle and they will work with you. I bought a car from a friend and went to them to check it out. Found I need new struts and timing things (cant recall the full details) totalling up to near 2 grand and george sat with me and helped me find multiple options to reduce that price. How many mechanics will help you lower what you pay them? In my experience, 0 until division auto. I had a headlight bulb go out and tried to replace the bulb myself. Replaced the wrong one and called george the next day. He had me come in immediately and replaced it, no charge, no problem. I think no charge cuz he just popped the replacement I bought in the right spot, taking maybe 10 minutes of his time. My family goes there, my friends go there. Its a great place. Even if they were 20 minutes or more, assuming my car could drive it (depending on the car trouble) Id drive to them. But I bet theyd help me get my car to them if I couldnt drive it to them.
My car broke down Friday evening and they were open on a Saturday, it was repaired by the time I got out of work Monday. My parents bought a car there years ago and had it serviced there for years and gave them a great recommendation and now I do too! Great place and people!
Had my car towed to George because I was leaking antifreeze. He did zero testing and declared I had a blown head gasket. He was rude about it. Had it towed back to the dealership, where they carbon tested it. No blown head gasket. Put it under pressure and found the problem was a bad hose clamp. George was unprofessional. Im glad I didnt listen to him, because he told me my car wasnt worth fixing.
Real professional, good people skills. Did a great job on my car. I think ive found my go-to mechanic 🙏🏽
I have been coming to Division Street for almost 20 years. The service is excellent, the quality of workmanship is wonderful and the priced are very fair. I like supporting a long running family business. Wonderful folks!
Honest, reliable professionals. The only place I take our vehicles for service. Thank you George and Mike!
They are awesome that’s my mother’s mechanics . She trust them . We been going there for over 8 years . If you are looking for trust worthy mechanics there’re the place to go . I recommend them to everyone . ❤️
Always have a good experience when dealing with Division St Auto. Professional, prompt service at a reasonable price. High recommend.
Thank you george for a great job and saving my butt geeting me in very nice and professional highly recommend division street auto thank you
Always professional and courteous and on time. Best shop around
Pretty straight forward. No complaints.
Soon after I bought my 2001 A6 2.7t I had a minor overheating issue. I replaced the fan and battery, took it for a drive, and then had a catastrophic cooling failure. I brought the vehicle to Division St Auto at that time for diagnosis and repair after being recommended (very highly as they are VW/Audi specialists) by Warren Tire on Broadway in Pawtucket. They managed to squeeze me in last minute which I appreciated. When I came to pick up the car I was told there was “no way the car will overheat now, they double checked everything.” After an 800 dollar fix that was great news. I drove the car for literally 5 minutes before I overheated again. Great. So this tells me that they never took the car for a test drive after performing a major service. Auxiliary water pump, coolant flush, a few hoses, the intake manifold gaskets, and a vacuum check valve. Needless to say that’s not what I expected. So I bring the car back to the mechanic, Mike, who said he probably just forgot to connect a hose. After almost an hour of waiting for a new diagnosis which made me late for work, Mike said it probably needs another major service, the water pump and thermostat. That’s a 1200 dollar job. So, as I had no choice, I had Mike do the job. Since I got the car back, my check engine light is on, I’ve had to replace a clamp for my intake hose, I had to plug my headlights in, I had to track down a vacuum leak, and I noticed that not one of the vacuum hoses have been replaced. The headlight, no big deal. The intake hose clamp, not a big deal. But the fact that they had to remove the intake manifold on my car means they had to disconnect EVERY VACUUM HOSE on a 20 year old, 180,000 mile car. Those hoses clearly needed to be replaced. They are frayed and dried out. Today, 6/10/21, I found and reconnected the vacuum hose, but only after I called Mike to explain my situation, hoping he could help me out. He said he’s booked for 2 weeks. When I explained I need an inspection by Tuesday, I was told there’s nothing he can do, he’s booked. It took me an hour to do. Would’ve taken him less. I expect any mechanic would exercise their due diligence and advise their customer that they needed this work, especially if they had to take the hoses off anyway. I wasn’t advised about any services performed until after they were done. This is extremely unprofessional, especially for a shop that supposedly works on these engines all the time. Mike said himself he has a customer who will only take their car to him because of the level of service they provide. My question is: after 2000+ dollars of work, how did they miss that? I will not be bringing my car back to them after this, this is unacceptable.
Great service, they always take care of my car quickly!
I like the friendly atmosphere. Good at what they do.
Division Street Auto is a great family owned business that delivers excellent, affordable service. Unlike other auto shops Ive been to, I was never made to feel like my gender was going to get me ripped off or taken advantage of. Would recommend these folks highly!
This shop was highly recommended to me. I brought my 2016 Ford Explorer in and the staff took care of me. Very reasonable prices for their work. Oil change, tire rotation and they took care of a hesitation I was experiencing. I even forgot and left my credit card there and they called me promptly to let me the know. I would encourage everyone to give them a call for your service needs.
Great price and efficient. Performed in a timely manner and always satisfied
Good service. Good guys. Fair price. First time using them. Definitely not my last.
Absolutely the best place to have work done on your vehicle. Always fair price, never up sold. Mike is the best.
Division Street auto is hidden gem of Pawtucket Rhode Island! finally an honest mechanic thats very good at what he does. Mike is it true professional thank you.
I have been going to these folks forever!!! They are expert mechanics and all around great people. Fair, honest, affordable and reputable. Need car service? Go to Division Street Auto!
If your looking for a reliable and honest mechanic your in luck. Division street auto has plenty of talented mechanics. Great service and always dependable. I have personally bought cars from them over the years and I would highly recommend you doing the same. Alot of the mechanics around will tell you that you need this and you need that when you really dont. Not at division street auto. 10/10 would recommend to anyone looking for a great and dependable mechanics.
They were recommended by a friend 2 years ago and Ive never looked back. Great service for annual work for my aging 2011 SUV and for my maintenance oil changes. Tires, brakes, tuneups, they did it all for me scheduled over the last 18 mos. No need to upgrade my vehile cause it runs great now!! Thanks!
It was great too do business with them
Thanks for the help, took my truck right in. Was on time with repair.
Awesome technicians...excellent work....highly satisfied
George and crew are amazing. Ive been going here for years and wont trust anyone else to repair my cars. Staff is knowledgeable and helpful. Prices are more than fair and I never get charged for things I dont need. Repairs are done quickly and the right way the first time. Highly recommend this shop.
George and Mike go above and beyond. I won’t take my truck anywhere else.
Spectacular and trustworthy car service and sales. I have been doing business with Division Street Auto and Service for many years. I have bought vehicles from them, and always have my vehicles serviced by them.Too often you hear businesses promoting Great Customer Service!For Division Street Auto, its not just an empty slogan, but the way they do business. Old school family business where they have a genuine caring for the customers. You will find three generations of very knowledgeable, helpful, honest and professional family members there on a daily basis willing to help. I highly recommend Division Street Auto!
Division Street Auto is excellent. I took my car there for an oil change/tune up. The could have done a bunch of work I didnt need, but they checked out my car and told me beside an oil change, everything looked great. They are honest, efficient, professional. I am a loyal customer!
Fast and great service. George and Mike are very good to work with and there prices awesome. Will recommend Division Street Auto to anyone. Thanks guys.
I went there to fix an oil leak in my Kia Rio 2009 they said it was fixed. I ride it for week and the leak started again they charge me 130$ for it supper high they said that they change the part but they never show me proof of it they never show me the old part. They never give me option to choose a cheaper part they just buy it from the factory with out telling meand then charging me.
I have come here on the advice of my step dad, usually for a state inspection and minor repairs. They have always been very accommodating and efficient. They are excellent mechanics with very fair pricing-I have never had to return my vehicle for a job they performed. I highly recommend the Division Street crew!
I thought the men were wonderful! I will definitely go back.
I’ve been a customer at Division since they first opened, the customer service and work are always top shelf. Highly recommend them for service or if you need a reliable vehicle to purchase.Albino, George, Mike and the rest of the team are amazingly accommodating to busy schedules and does the work right the first time. Keep up the great work.Keith
A-1 service as always!!! I have been using Albino & Crew since I purchased my first car. Always honest, and right to the point. Highly recommended.
Great service
I think this is one of the best places to go when you need car repairs. George and his crew and FAMILY ran shop is ALWAYS right there for you and never tell you anything but the truth. I will never go anyplace else. Friendly honest and prices are responsible too.. Great shop.. 5 starts isnt enough to decribe this place. 😄👍
Fast and on time. Going back
I was nervous going to a different mechanic after my last one passed away. They always give it to you straight forward. Great work and honest!
To be very Honest. This place and crew are the best in the business. Honest, reliable prompt, friendly and great service. I have been going there for at least 5 years and was never disappointed. Thank you guys
I have been going to Division Street Auto for years They are professional reliable and honest.Always good work.
George and his team are amazing, they are always putting up with my automotive shenanigans. Quick work, honest assessments, fair pricing and complete trust. Wont take my baby anywhere else!
Best experience ever!!We love Division St Auto and we have been a customer for over 15 years.We only buy our cars from them and we only go to them for any repairs.Most honest and reliable people out there.Highly recommended.
The only thing I have to say is everything about them are great they will work with you but only thing I got to say is I been taking my cars there for the past 5 years and no complain I’m real happy with there work.
Reliable and excellent service!I trust no one else to keep me safely on the road. They are fair and kind--I recommend them to everyone. Ive been bringing my car there for years (as well as my daughter-- and now my mother and cousin).They always try to get you taken care of no matter how busy they are...they are gold!
The team at Division is always on queue. Never spend more than i need, quality of work is always consistent. great job and thanks.
Mike and George (the only fellas Ive dealt with) are very patient, knowledgeable, accommodating, flexible and understanding. They do great work - trustworthy, dependable and very reasonably priced. Highly recommended, especially for Volkswagen and other German models.
I have no brakes and have to go somewhere else to bleed them and pay extra never go back to this place again my pedals to the floor
Great service and resealable prices
Professional courteous. THEY DO GREAT work to get in car and on the road 👍
I keep hearing this noise in my car took it to 4 other mechanics keep getting my car back they charged me hundreds of dollars end the noise was still there..... I brought it to Division Street Auto this man sat in my car and knew what the noise was fix my car wonderful people wonderful service. Very friendly......
Division Street auto has been my number one mechanic for many, many years. They always give me excellent, friendly service, and always provide an explanation for the work theyre doing on my vehicle, and in a way that I can understand, me being someone who knows very little about cars. I would highly recommend them!
If youre looking for honest, friendly mechanics this is your place. I highly recommend George and his men!
Is the only place I will ever have ever brought my car the staff is extremely friendly and knowledgeable they are help me above and beyond
Always a pleasure! Professional, trustworthy and timely!
Amazing service every time. Walk in and get honest service, from a staff full of integrity. I’ve been coming to Division Street for 5 years and have no reason to stop!
Division Street Auto is always honest and has never overcharged for any fixes on my car. We are glad we found them. They are a family business and they treat their customers as part of the family. I highly recommend Division Street Auto for any fixes.
On time and done rightThey shopped around for two tires to meet my budget = valueI will go back as I need service
They are awesome in their knowledge and care for you. Excellent service and quality! Mike is superior in his knowledge of cars.
Excellent service. You guys are the best.
Great customer service at Division Street Auto by George and entire staff. I had a mechanical issue and called George Ferreira and he diagnosed the problem over the phone by listening to my start up peoplem. His diagnosis was spot on and I was able to get my car on the road without needing a tow.Great service and fair pricing. None better at it than Division Street Auto Sales and Service, George and his father Albino and Mike Tente!
The only place to have vehicle work done! You can trust what they say and trust the quality of work done
SO FAR SO GOOD. ONLY DRIVEN THE CAR BACK HOME SO FAR
George is good guy, but the last time I took my truck there for repairs they charged me 3k and didnt fix what they said. I asked them to replace the gaskets throughout the engine, instead they took my $180.00 FelPro full engine Gasket kit and kept it and didnt change them.They replaced the belt tension pulley which was fine, now the one they put in squeaks. I asked them to replace the fuel pump due to the old one loosing pressure, istead they fixed the float and my truck still doesnt crank over nicely. And lastly the check engine light was off for years before they touched it, now its on and they told me its O2 sensors, but you would think if they drove the car for 10 to 15 miles it would come on so they could fix it, nope, instead he lied to my face.George can act personable and friendly but if you DO NOT know your vehicle, they will take advantage of you, beware.
Break more than they fix. Took 2 days for a 2 hour job. Dropped my car off with full tank picked it up empty. They broke my tailpipe off my muffler and let the car leave that way. Left my trackbar bolt loose. Exhaust clamp loose. Stripped my shock bolt and left it that way. Removed pipe to converter clamp and the drivshaft SAFETY support bracket and didnt put either back on. Denied everything and said everything was put back. The parts must of magically disappeared! To add to this painful experience the sender level for the fuel pump is most likely bent. Gauge wont read full after filling. Makes a lot of sense since I saw the so called mechanic forcing it in instead of tilting the pump.
Great knowledgeable, friendly people. Trust them to do whats needed.They went above and beyond to help. Actually made a part no longer available.The best!
Division Street takes care of all our family vehicles because they are honest, fair, friendly and accommodating. We’d highly recommend!!
Best place ever!! Best service, good price, caring people. What more do you want?
Great service & experts at what they do
It was lousy, your lousy mechanic installed a cooling fan for me and forgot to plug it in, there fore my car over heated and blew the hoses which cost me hundreds of dollars more to get it repaired, by a real mechanic, Im more than sure you are going to blame the car blame this and that, I told your mechanic upon returning the fan wasnt running, before the owner showed up I spoke to the mechanic he stated he never tested it, anyone going here do your self a favor and run
I have been taking my car to them for years now. They treat me very very well. I have never ever had a problem with them
Get my car inspected there. Fast and friendly
Great prices timely service very down-to-earth and friendly staff would definitely recommend anybody with a car
The only place I will take my cars for repairs. These guys are great! They provide professional and timley service at good prices. My family relies on their services to maintain our vehicles and for repairs. Highly reccomended. Saabs, VWs and other makes are serviced here.
Friendly fast and professional.
Best auto shop around
Good job on time, Thanks for great job
Great work, honest & affordable
Excellent awesome job! 👍👍
Very professional and quick, thank you!
Good people great work very polite
Gets the job done the right way professional
Amazing Work ! Friendly!
Honest dependable reasonable prices
Excellent job
Satisfy
Timely and affordable
Great service