The sales lady was magnificent she whent out of her.way to make sure that everything was good she definitely should get a promote or rise i definitely will recommend this store if i could i would give her.ten stars
RICKESHA IS A NIGHTMARE. So very unpleasant and unprofessional. She dropped my phone and didnt even apologize which makes me think she intentionally dropped it. Ive been to this location before and had no problems. Her attitude was rude flat out. If I looked like that I guess Id have an attitude too but dont take it out on us customers. We didnt give you the cheeseburgers.
Jorge and Rickesha are the best and friendliest people. They did such a good job and didnt try to sell me anything I didnt want. Thats what I liked.
Jorge and rickesha are the best and friendly and knowledgeable. Amazing prices and great selection of everything
Derek was very friendly and help me get what I needed thank you so much
Stopped in the other day for an upgrade. I had an amazing experience with Brittany. She was very kind and answered all my questions and was handling me and a few other customers at the same time very well! Will definitely be recommending boost to friends and family.
Just Great Service!end.
Stopped in to switch phone companies went to Boost Mobile in pekin and Caleb got me going with everything i would need. Very polite and helpful. Will definitely be coming back and recommending
My fiance and I were struggling to save our numbers from being lost so we went to boost to try their cheapest plan that we can afford right now and the salesperson Keileigh was very helpful in getting us ported over quickly and made sure we were up and running before we ever left the store. She is a lifesaver and deserves a raise. Best service Ive ever had and this is my 7th carrier.
They are great there love it
Very friendly. Very knowledgeable. They help you get the phone that you want not what’s cheap. The actual phone service is the best I’ve had in Pekin.
Keileigh was amazing in helping me and my fiance get our phones switched before we lost our phone number via verizon. Pekin store is the best. Get your service there!
My experience here was great! keileigh was a great help, did exactly what i needed without problems
Would definitely recommend Boost to a friend, great customer service. I got a great deal on the exact phone I wanted and Justin was super helpful with the whole process. Go check these guy(s) out at boost. You will not be disappointed 😏
Zero stars! They sold me a phone that DID NOT work in my area. as SOON as I brought it home I had to drive back to get a new SIM card for it because it stopped working immediately! It said emergency calls only ALL weekend I took it back Monday and they did NOT refund my service money! I PAID $60 TO HAVE A PHONE OVER THE WEEKEND THAT SAID EMERGENCY CALLS ONLY!
Kevin and Caleb are awesome. They have outstanding customer service. Awesome deals on phones! Thank you both for all of your help!!! Highly recommend.
Nice customer service.
Excellent prices for families. Ive been pleased with the service so far and I love the phone. OSCAR helped us and was extremely patient with our family switching multiple lines over. Even stayed 2 hours past his shift to get it completed for us.
Decided to switch to Boost after having service through straight talk and Verizon. The customer service reps are incredibly nice and made switching to Boost easy.
Kevin and Sushi helped me switch over and it was such a wonderful experience. It took a while because metro is full of a holes but I was laughing the entire time. Thoroughly entertained and satisfied.
Oscar at the pekin store was very helpful with getting my new phone. I tried to get it online but it wasn’t working. So thankfully they had the same phone I wanted there in store and the color. He was very quick at getting everything set up
10 stars out of 5, highly recommended. Caleb and the Boost mobile team were super helpful and set me up right! Thanks guys!
Good reception in town but very spotty coverage in rural areas
Kevin and Caleb were great in helping us get our new service. They were friendly, courteous, and overall had great customer service. I believe we will be back ourselves as well as send our friends and family to Pekins Boost Mobile to experience the best customer service I have ever had. Keep up the great work guys!!!
Absolutely amazed! I havent got a new phone in years and caleb helped me get phones for me and my mom at way less than I expected! Helped set them up and answered all my questions and concerns. Been a customer for years and will continue as long as people like caleb work there. Definitely a star employee!!
Oscar and Kevin took care of me and the family. I will recommend boost mobile in pekin to all my friends. Thanks again guys.
Caleb and Kevin did a great job getting our new phones. Boost Mobile in Pekin is the only place to get new phones. Thanks again guys.
Kevin and his associate were very helpful. They went over and beyond to get me the phone I wanted. I will be back to purchase accessories.
Good customer service. Will recommend.
Good service
Very clean and kevin was very helpful and have been a costumer for 3 months and spent half of what i would spend at a different store and he also gave me a free case for the phone for waiting in line so long...Thank you so much kevin!!!
Caleb was awesome. Just hooked my family up with 4 new phones. Thanks again Caleb.
Very friendly staff, and very excellent customer service skills. Needed to start my own line and they helped me switch and save more money! Thank you boost mobile Pekin!
When you go to boost mobile in pekin I hope youre lucky enough to have Caleb working.. The kid is awsome.. Great attitude, respectful and very knowledgeable.. He gets the 5 star rating!! Good work Caleb!!
I give this place a 5 star rating because Kevin and oscar did everything they could to help me get my new phone. They are always so helpful and knowledgeable every time I go in there..I highly recommend boost mobile..
Best customer service Ive had in a while. Thanks to Kevin and Oscar for helping me make the switch
Kevin, Caleb and Oscar went above and beyond when it came to us making the switch to boost mobile. I highly recommend Boost Mobile in Pekin for anyone looking for good service. Thanks again guys for making the switch easy.
Oscar was very professional and knowledgeable. Service was Great! Would recommend that you come to Boost mobile.
Kevin and Oscar helped us make the switch to boost. They stayed till 10 oclock on a Saturday night to make sure we were taken careful of. And when we came in in Sunday Caleb helped us switch all of our contacts over. I will recommend Pekin Boost Mobile to everyone
Very terrible experience. The employee Caleb was extremely rude. He tried to force us into purchasing items that my husband and I didn’t want. He wouldn’t listen to what we wanted. We will never go to the Boost store in Pekin again. What is even more upsetting is that we were able to go to the East Peoria, purchase the same things we told Caleb we wanted, and walked out of the store spending even less than he said we would need to spend. Your employees should never try to force a customer into purchasing something they don’t want.
Very friendly and grate deals I highly recommend Kevin Andererson I wish I remembered they other guys name that also was very respectful and kind thanks to the good service tonight to the both of the guys and happy holidays going to enjoy my new phone now 😁
Kevin and Oscar we great at helping me figure out which plan was best for our family! Very patient with me considering I had 2 oney boys with me..will always go back for my services!!
Kevin and Caleb went above and beyond to take care of us today. Two great guys.
Caleb was awesome my phone was not working he made out work. hes awesome
Ashley and Keith gave us amazing customer service over the last three months. When our IPhone we had bought from the store started to malfunction. They even helped us work with apple customer service to get a new phone. Once we got the phone they helped us set it back up! Amazing people!!!
Oscar and Jake were a big help to set up my new phone with me and answered all my questions. Happy to recommend this location!
Was in this store yesterday, and the help I received was awesome! Was having trouble with my phone and the help I received from Caleb, was professional, and Curtious. Thank you so much!
Caleb helped me get a new phone case and installed my screen protector for a good price. Loved it here highly recommend!
Caleb was absolutely amazing....customer service was fantastic, very helpful in my friends n family to Boost Mobile in Pe
I came to Boost Mobile In Pekin and had Fantastic Help From Kevin and Oscar ! East Peoria would not help me at all ! Kevin and Oscar went above and beyond to help me get my Phone ! I Thank them very much and Recommend if you need to go to A Boost Mobile Store Pekin Only! I will only come here From now on ! Thank you Again For all the Great Service and Help !
I cant put pin in so mom cant get her phone
Not too bad. The service is good and a family plan is great price
Oscar and Kevin were very helpful and the customer service was perfect and I would definitely recommend.
Oscar and the new guy Justin made this a wonderful experience. Thanks guys for getting my girls new phones
Had a great time here at Boost Mobile Caleb gave me great service and was very understanding! Thanks Guys!
I must say the guys there are really friendly... I had an issue a few weeks back and well i decided today to give them another chance and well they went above and beyond... Thx guys i will b doin my business back there...
Was unsure about my switch today. Im extremely satisfied with the wonderful customer service I received and awesome product! Eva was very helpful and hooked me up!!! Thank you!
Fantastic customer service from Oscar and Kevin. Thanks to these guys for helping me get a new phone.
Caleb helped me and my family with our phones. Team Pekin is awesome and i highly recommend.
Caleb went above and beyond for us. He is wonderful and we are definitely extremely 😊 with him and Boost.
So happy with all the help I got! You guy really are great 😀😶
Great experience with Ocar and Kevin your the best thanks for hooking my boys up with new phones.
Hey if you hit up boost mobile in Pekin definitely talk to Caleb he was so nice and very helpful. Thank you 😊
Loved the service, quick, easy, and they explained everything in detail. Would highly recommend
Im only giving it 2 stars because whenever you try to call them it says the number is no longer in service and its been this way for months otherwise The manager is very helpul,friendly and will try and work with you..The store is also very clean and nice!! Fix your phone boost !!
Had an amazing experience the guys were great helped my son get his early xmas gift all ready I will not go to any other store great job Caleb is the best made sure everything was working great and he is just an awesome person so is his boss thxs guys
Kevin and Oscar did a great job getting our phones ! Go to boost mobile in Pekin ! This store is Great ! Thank You Both ! East Peoria was no help at all !
Caleb gave us awsome service and went above and beyond to help
Caleb is probably the best phone salesman I have ever met. He literally and I cannot make this up payed for an uber just so I could get a phone!!! Good people do exist. He saw that I was in a rough spot and payed for an uber so I could get a phone!! A discounted phone with all the nessecities. I appreciate you caleb and Kevin!
Kevin n oscar were awesome glad I switched
Best local cell phone shop in town period. Great customer service and very knowledgeable!
Everyone was very helpful and got great service.very nice store.
Caleb went above and beyond to help me with my new phones. Very helpful and I will recommend boost mobile in pekin to all my friends.
Kevin and caleb gave me and my family excellent service
The works was amazing and i just love the phone and service
I would definitely recommend Keith and Boost Mobile in Pekin to anybody... Thank you for the great customer service. A winner!
Really love that Caleb is so nice and patent, very good and effective at his job. He gets a A+ in my book (:
Great service was with Verizon for 13 years look forward to saving money
On February 3rd we went into boost mobile in pekin il he gave us two wrong phones smoking in the store and pocketing money. Was not happy with service.
The staff was very nice and helpful in picking out my family and is new phones talked us thru the whole thing and we got 4 new phones thanks for everything boost mobile pekin
This place screws you out of your money!!! Best to look on Boost mobile and then Call them & they will help you!!
Needed a quick charger. Despite being busy, Hope was awesome and found what I needed!
Very friendly and knowledgable staff. Thanks Kevin and Oscar
I mean how better could it get I walked out with a free phone a iPhone for 30$. And a bill under 100&
I was in their store and they did not help me one bit. One month ago i went in my phone was acting up and my service wasnt working right. I went in and they took out my sim card and then said oh it should work. I lost 10 to 15 days of service. Yesterday I went in paid my bill and they said that they couldnt do much to help me. Then proceeded to tell me that i needed to out right buy a new phone or add a line bc they dont know what to do. They laughed at me. Said i need to go to East Peoria. I went to East Peoria and they fixed in 5 mins i will never come back again just horrible service from Oliver
We won a TV at an outing in Pekin on July 10th, but the manager said he couldnt give it to me, because my daughter and I both had a ticket for the drawing and since I wasnt sure which one was mine he said he would have to redraw and he gave it to a young girl that also had a ticket for herself and one for her husband and she wasnt sure which one was hers, but the husband threw a fit and Keith the manager gave it to them. Not any way to treat your long time customer. Im not happy and I intend to spread the word about the unfair treatment I received and my daughter cried all the way home.
Great customer service. Fast and helpful!
Kevin and Oscar went above and beyond to set up my new phone. I was at the East Peoria store and they told me they ciuldnt help me set up my e-mail. The guys in Pekin set my phone up and downloaded apps for me. Thanks agsin guys and i will send all my business your way
Great people treat deals awesome place
Great deals and service highly recommended
Beautiful store, great service and HOPE is so kind and professional, I will return for all my phone needs.
Very nice and clean store! Thanks for the hookup with 4 Lines for $100. I will be telling all my friends.
No one can help me reatavate my account. Been to 3 boost store so upset
Had a great time. Keith and Ashley were awesome!
Kevin is freaking awesome man, after going mulitple places he and is crew are the place to go to he set up and treated right!!!!!!!
Ashley and Keith were the best! Had a great experience!
Went to Boost with some phone troubles and Caleb and Justin helped me out right away, thanks guys!
Kevin and Caleb helped me with zero troubles and excellent customer service! Recommend boost in pekin
Boost Mobile what a game 5 stars for their grand opening but I had to take one away there was some price issues quoted one price on phone got there came a different price after two trips you finally got a price that was close to it service isnt too bad but cant knock the price Im paying over Verizon now