In town for a car show and developed tire damage that would have prevented a safe trip home. Very hot day, short notice but still received professional and quick service. Highly recommend!

The best tire shop in Pendleton, in my opinion!!After being treated less than stellar at another well known tire place, I went across town and met Scott and his crew. He was great,very helpful and gave me a great price on some tires !I have been back several times and everyone is always helpful and politeI wont go anywhere else Because of the prices and the service!!

They are always awesome to us! My daughter can be rough on vehicles, they are great and fixing her mistakes. Much appreciated!

Amazing service! Needed tires and brakes checked during a road trip after smelling something burning, we got prompt service and help diagnosing the issue. Thanks for your help!

Friendly and Fast Service. Reasonable Prices. 🤗

Thanks for helping us out but to ANYONE GPING HERE DO NOT FOLLOW YOUR PHONES GPS TAKE THE OVER PASS DO NOT TAKE THE ROAD AFTER ITS IT A POT HOLE HAVEN

They are amazing I needed a trailer tire and not only did they give me a tire for a great price but I only sat on the side of the road for a total of 40 minutes. Thank you so much.

Excellent service! My wife was driving thru and had an unfortunate tire issue. Pendleton Tire Factory was able to get her back on the road quick. Thank you guys!

Went straight to voicemail three times after hours broke down on the road side 👎

Good prices and service.

Love these people will continue doing my business with them

Need to buy some good winter tires. Staff was very helpful and provided good explanation about the tires and theyre Finnish manufacturer.

Great place to take your car for service. Kind and supportive staff. They helped me right away when no one else would. Honest work at an affordable price. Highly recommended! David & Karla Harvey

Great with the snap financing.. Help me out ...

We had vehicle trouble in the night and were towed to this location. Someone came at 7 when it opens at 730 and was more than happy to help us right away. We were on a long road trip and they gave us great service and even turned cartoons on for my kids while we waited! We got back on the road sooner than we thought we would! Thank you Pendleton Tire and Auto!

I was stuck and no where to go with 3 horses. They had my trailer and horses to a safe and fabulous lay over until I could get back on my way. Had what I needed to get my truck to shop and feed for my horses. Great family feel. Huge thanks to Pendleton tiers for the supper care you gave to me and mine

Amazing customer service! I feel Scott went above and beyond to get me back on the road. THANK YOU SCOTT! That ride to Pasco on county roads made my week! I would definitely recommend this shop.Hell, i might even make the drive back to Pendleton from the Oregon Coast for my next tire purchase... That good!-William-

Had a blowout on the way into Pendleton. Called first thing the next morning had to get four new tires. Dave treated us real good he even ordered me a four way so it would be easier to change next time (I have after market wheels). Great service good price excellent help.

Excellent, fast service in a bit of an emergency situation.

They helped us fast.They got 4 new tires for our travel trailer mounted and balanced. Got us back in the road.

My experience with the very tall and perhaps hilarious owner of Pendleton Tire Factory was a nightmare that just keeps giving. After paying $3,000.00 for repairs and parts to my car in June, I found myself paying another $2,300 six months later to repair and replace the shoddy (also potentially lethal) workmanship on my car. At the beginning, I was charmed by Scotts apparent warmth and concern for the seriousness of my situation. But this veneer wore thin during the course of the full week it took to take care of my car. Failing to put the car on the hoist when it first came in so it could be properly diagnosed was only the beginning of what turned out to be an incredibly expensive and very unpleasant experience. As the time kept extending, Mr. Sullivan told me he would put his regular customers ahead of my repairs and I would just have to wait till it was convenient for my car to be fixed. In addition, Scott said he didnt have time to check the work of the men who work for him. Too busy being hilarious I guess. When it was all over, I had extra costs associated with paying for our motel room another night, a rental car to take us to our home, and then the drive back to Oregon to pick up my car and then to Seattle again. The final insult added to the injury was the failure of the work and the parts I drove home with, except for the new tires. i suggest you avoid working with Pendleton Tire Factory.

Amazing people here, we can’t thank you enough. We were driving across town in a UHaul and thought we’d be stuck there but these guys helped us get back on our way across country with an hour or so. Thank you so much!

Fast and friendly people work there and they are not overpriced like some shops

The people there were amazing and when its time for the set of tires we need, we will come all the way from Port Orchard, WA to get them!! Thank you so much for your help Pendleton There & Auto👍👍😁

Shout out to Deputy Miller of the Umatilla County Sheriffs office for getting us safely off the road last night when we blew a tire, and Scott Sullivan and his crew, Chris and Alex, of the Pendleton Tire Factory, for finding us tires this morning and making the service call out to us this morning to change all four rear tires and getting us back on the road. I highly recommend them if you ever have vehicle trouble in Pendleton, OR area. They do more than just tires.

You guys are awesome! Scott.. you are the man!! Glad I dont feel ripped off when I leave your store.

The staff were all very nice & prices were very reasonable!

Awesome service!!! Traveling to Seattle we broke down. The mechanic came and got us and made sure we got to the shop safely. The Owner and mechanic went above and beyond to get us back on the road. Thanks so much guys!!!

Great place, friendly, went out of there way to get me back on the road.

I had the misfortune of running off the road on the way south from Washington, just outside of Pendleton. I did a quick search for alignment shops, and came across Pendleton Tire Factory on the top results of Google. As unfortunate as it was to be stranded undergoing repairs for a week, the staff and owner at PTF were very gracious and helpful. They put in the extra hours and work to get my truck roadworthy after extensive repairs. They got it fixed up right, and treated me with impressive hospitality and above-the-top customer service. Cheryl, Scott, Kyle, and Joe were amazing people to work through everything with.

The front staff is very knowledgeable. The mechanics are old school, I like that. Their prices are much better than led Schwab, the wait is less, and they are warm and friendly. Be sure to put them in the loop when shopping for estimates!!

I called the after hours number at 7pm and talked to, Tony, I believe, to get help with one of our trucks on to of the hill on I-84. I gave Tony the information for the tire size and the driver information and location, he took care of the rest. A little over two and a half hours later bill paid and driver back on the road. Thanks for a smooth and seamless road call, wish they could all be this way.Charles NorrisHelser Brothers Transfer Co.

Fast and affordable!!!! Got us on the road in no time!!!

Crazy helpful in our time of need.

Nice place to do business. Friendly people

They are very friendly, helpful people theyre not afraid to show they have a sense of humor. Theyre great people.

Everyone was exceedingly helpful. They were able to identify the problem and track down parts from a local source for my vehicle, which had proven in the past to be difficult to find parts for. They had us back under way in short time and at a more than fair price. These guys really saved my bacon during a cross country road trip. Thanks again guys!

These guys were fantastic! They took care of me! Changed my tire get me a new air bag and told me where to get the best food around!

Good customer service, fair prices, recommend the store.

Had them install a fifth wheel hitch. They told me to bring it in at 2:30pm and they would get it done. I called 20min before closing and they said it would be ready in 10min. On arrival I noticed they put the spacers in the wrong spot even though I had all ready done one for them to use as an example. Long story short they had to redo it and then tried to charge me overtime. I talked them down a little but the manager was extremely disrespectful.

Nice friendly service

Phoned Scott at quarter to 5 on a Friday and told him my problem. He said bring it in so I got there about 5 minutes before closing time and he put it up on the hoist to check it over. I needed new brakes and rotors and he said he would stay and do the repair. We talked and he said as I was only towing the car behind the motorhome, that if I was careful I could make it home. Made him a half hour late in closing and he wouldnt even charge me for the diagnosis. Very friendly and helpful staff and manager. Would recommend them anytime.

The woman that helps in the front is rude; upset at questions and speaks down to customers, good prices though.

Great customer service. Very helpful and understanding.

Friendly service & descent prices

Great Mechanics! Awesome staff but could be faster.

Great after hours roadside service! Thanks for getting me back rolling so quickly!

Friendly and not too long of a wait

They were friendly and fast and reasonable prices!

1st class all the way. I was ready to panic this mining after pulling into town last night with my family on our way to NC from Wa. It was evident my brakes need serious attention. I called Pendleton Tire Factory two minutes before opening not only did they answer the phone but they had an Im midi ate opening for me and ordered my parts before I even got there. Steve handled my servic

They are nice friendly and helpful and very funny

Excellent service they do alot of work for me and in the end Im extremely happy I absolutely recommend them to others

Very nice employees and good prices

See Scott for great service and fair prices on great tires or any car repairs.

Great services..awesome staff..

Always a great help scott is the best

Top notch mechanics and competitively priced.

Good customer service

Checked and topped up tires quick. Friendly employees.

I had my tires changed on my jeep and was blown away by the knowledge of the staff and at a decent price and a timely matter and was back on the road

How about being open on the day i need it most. Thanks tire fac. & les sw.

Good service and good people

Replaced a blowout tire that had no warranty for free.

Love Pendleton Tire Factory!!