Awesome customer service. Very knowledgeable and friendly staff was able to help me out very quickly. Will definitely be my first call when in need of appliance parts.

Thank you for helping me get my part to fix my Ac it was going to cost me $700 to have someone come fix it. Was able to fix it myself for 160 with your helpBest Place in town hands down.

Small shop, but great staff. Was in and out with the parts needed for a dryer repair. These guys work hard to get the job done right the first time.

Great customer service from their friendly, helpful, knowledgeable staff

The woman who runs the store, Anne, is fantastic! You can tell she actually cares for her customers! I needed help with a part for my stove top. She helped me find the best price for my limited budget and even got the part shipped in a timely manner. I would 100% recommend this place to anybody!

Best appliance store in town. Manager is incredibly friendly and helpful. You can tell she knows her stuff. I needed a part for my stove and she was able to assist immediately. She knew everything I needed. I would come to this store and only this store from now on, the service is top notch.

Great customer service

Good customer service. They can get almost any item you might need to fix your appliances. Decent prices as well.

Im glad that they had the parts i needed, when i needed it. If i wanted to wait week to fix the washing machine i could have saved 60% by buying online. That being said, I support local businesses and my wife would not be happy if she couldnt wash clothes for over a week!! As the saying goes...Happy Wife...Happy Life!!!!

My moms Maytag dishwasher was leaking. Actually in two places. Anne helped me to track down the leak(s). Then to identify what parts were needed. Given the age of the dishwasher, parts are going to be hard to find. A-1 had the one part which installed easily and solved the door leak. Thanks!

Great experience. Anne was so nice and gave me the option of buying a less expensive part or the manufacturer part. I chose the less expensive part, saved $50 and it worked perfectly. I highly recommend this shop.

Good selection and a very knowledgeable staff. Don’t call anyone else! They were very friendly and willing to help.

Excellent business!Had the knowledge and part i needed in stock and identified and retrieved the part and processed payment within 2 minutes without being rushed.Very friendly customer service.

Very helpful. They were the only place to have the filter I needed for my ice machine. They even have cleaner too. Very nice owners and very informative.

Great experience, with fast and friendly service. I hope this store never goes away.

I was there when the lady with the belt was there and what she was saying was not true. The lady at the counter tried to help her out and she left. There was no confrontation at all. Anyway, she helped me with my parts and was fantastic!

Great customer service. Convenient when your AC capacitor goes out in the middle of summer.

They are friendly and have always had the parts I was looking for. Sometimes its hard to get them on the phone.

I would literally give this place negative stars. Went to purchase a belt for my dryer. Cashier to nosy and couldn’t believe my repair guy wanted to save me $85 by doing it myself which I am so grateful for because I would have used money that I needed for something else. She sold me the wrong belt but told me 2x the day before this was the right one. It wasn’t. It was a half inch to short!!!! She tried to hold my old one and the new one together and say no look it matches... her fingers were at an angle and I pointed that out. She asked for my credit card and I handed it. 2 seconds later she stated “it’s on your bank now” what what just happened lol did you return it? Yes she said I don’t have yours I guess. The belts don’t even look the same. She said kenmore isn’t a name brand of a machine. Ok then you shouldn’t work in a appliance store if you don’t realize kenmore isn’t a name brand! Called Marcone, they had my belt waiting for me at the counter and for $2 more I get a lifetime guarantee... she never offered that! Came home and put the belt on in 2 minutes versus the 2 hours I spent trying hers! She sold me the wrong belt and didn’t even apologize for the mistake and was very rude! I will never be back unless she’s gone!Just noticed a comment stating someone was in the store. Apparently the cashier must have someone doing fake reviews because not 1 customer was in the store when I entered, while I waited or when I left. Both times. I never said anything about confrontation. 🤔 see must have been let go because their hiring for her exact position. Management must have watched her on camera to see exactly what I was talking about. I am a google reviewer so I don’t need to make up lies.

Excellent service, solved my problem!! priced a little higher than online, but hey I did not have to wait 4 days for shipping. Thank you!

They have (or can get) most appliance parts. Prices are competitive.

Very friendly, great customer service, and great prices!

Helpful to do it yourself types and pros. thanks

Here you can find friendly and helpful people

Incredibly helpful!! Amazing service

Great part selection and friendly service.

They help me out.

Had what I needed!

Cheap priced parts