I love stopping into Michaels, off Bayou in Pensacola. Its clean, the staff is friendly and helpful, and they have tons of great supplies for anything you might need. Tis the season for crafting!

Staff was polite. Didnt know Needle and theead was so expensive. To get the products to make a blanket is more expensive than going to buy one already made.

Store is clean and well stocked and the employees are what make it special because they greet you as you walk in and actually care to take their time to assist you with whatever you might need They are knowledgeable and friendly. Love that its a smaller store but has so many options for your crafting needs and holiday decoration etc. Convenient location easy parking and their rewards program is one of the best as far as what you get back spend 30 and get $10 back is a current voucher reward that they have which is amazing.

Love Michael’s! Crazy though how much stuff gets marked down-shows how much it’s marked up. Regardless they have a good selection and the staff is friendly.

Love, love, love this store! Needed some help finding something tonight and the sales person was most helpful and patient to help me figure out what I needed for my project.

One of the best Michaels Ive been too. Everyone there was helpful when I asked for a certain item and their prices are rather reasonable.

I usually just go there for embroidery floss. They always have what I need.

Great arts and crafts store. Lots of different quality products.

Love Michaels for arts and craft supplies and silk flowers to make my floral arrangements.

The artificial flower section is the best .Expensive but beautiful

Great service. Good prices. The selection of floral items was a little lacking, but overall a good visit.

One of my favorite stores. Great seasonal decorating options and high quality art/craft supplies. The cashiers are always friendly.

Lots of cute decor and the friendliest staff.

Good store. Always go here for my arts and crafts

Nice guy checking me out. Very respectful

Always a pleasure to shop at Michaels! Especially when they remind you of existing coupons! Winning..

I can find most crafts here. Prices are very reasonable. People are very nice and helpful. We enjoy ourselves every time we eat here.

Store was empty hardly any wedding accessories

Si nice and clan and very helpful!

They have the best selection of any craft store.

Michaels is a great store to find things for the holidays, weddings, birthdays or any special occasions. They have arts and crafts, frames and photos. The customer service is A1.

Truly the most attentive and genuinely thoughtful employees of any store I frequent! They are True sales associates, and make me feel like they are there to offer me sage advice & crafting knowledge instead of focusing on themselves. The GM introduced herself & helped me with an important activity- literally right at closing time- that I was therefore able to complete. Nice touch.I have only been creating art for 2 months and itd be all-to-typical of them to act like hoity-toity art snobs. Instead they are excited to not only watch my art expression blossom, but to take part in it as well which I really appreciate.

I can find any type of yarn for my projects! Love the different colors and different types of yarn! Great sales on yarn and other craft materials. Just a few blankets I have made from yarn purchased from Michaels

Great deals on Gildan tees, my main reason for shopping there.

Very nice People who do outstanding work: Jesse, Aurora, and Victoria. Thank You.

Staff friendly. Great prices

The gentleman in framing dept is awesome !

I actually ordered curbside delivery this time. It was exactly what I needed, as described online. There was not a long wait, I just called the store when I arrived and they delivered out to my car. Easy peasy!!!

They had what I was looking for and more.

Boys great customer service when I go here not to mention that I also get a lot of deals here

Always new stuff. Kinda pricey though

I always feel welcome here. Everyone is so polite as always. Even had a couple of associates sanitizing, they really care about their customers.

Always love going to Michaels for my frames. Great selection and usually running a sale.

They have the best prices

The parking lot outside Michaels is a parking hazard!!! Whoever is in charge of the parking lot should check the concrete barriers around the trees because they extend so far out that when you turn your front tire into the parking lane, it and the rear wheel jumps the concrete curb that extend about 3 feet too far out into the area where your front wheel has to turn. I backed out of the flower bed and was unsure of damage to my tire. You have to swing very wide to the left to turn far out around the concrete in order to not injure your tires or vehicle.About 3 feet need to be cut off the concrete flower beds.The prices in Michaels are on a 50% discount for a lot of items.

Love this place but prices are very high

Everything I ever need for almost every craft and the staff is incredibly friendly and helpful.

In general Michaels stores are simply becoming uncomfortable to shop at anymore. The main isles are so over stocked with merchandise you cant get past other shoppers & their carts.Not that they ever really were but the Michaels stores Ive visited are definitely NO longer wheelchair friendly. Some isles are so narrow that two carts cant pass one another.Michaels Arts & Crafts USED to be my Go To store for anything craft related. Now it has been relegated to my last resort.

The lack of employees to ask for help been lookong around for 15 minutes

Hard to find stuff sometimes but can always count on employees helping you.

My go to for keeping little cousins hands busy. Remember Make and Bake kits? Theyre still around :)

The majority of the trips to Michaels is for clay. Since March it has become hit and miss as to weather it is in stock. I found sculpy.com and have started ordering direct from them at a huge savings. Picture frames are the best deal around when you get them BOGO.

I love buying there products.

I have not been to this store in a good while!! The store had a whole new vibe which was nice!! The store was pretty crowded which was a good thing to see after all the covid crud keeping us to the house. Everything waa nice and neat and staff was welcoming.

Very helpful staff!!!

Its a thrill of a store to shop. Mid grade and nice things. Customer service cashier could be more friendlier, other staff were helpful.

Michaels is an artists paradise. It makes you feel like a kid in a candy store.

Awesome took my son

One of my favorite places to shop

Friendly staff and good sales. If you need anything framed look for the sales flyer. 60% plus 40% off.

Good Customer service, was disappointed with huge step latter blocking an isle.

Friendly knowledgeable staff, as well as, a great supply of things for all art types.

Very good inventory but very few associates on the floor to help with questions.

Wonderful place to browse around in

We had to go inside for our curves I pick up after waiting 25 minutes

Good stock, good prices, had what we needed to finish XMAS decoratinv.

Michaels is a great place to shop for crafting and other things as floral to decorate anything you looking forward to doing

The shelves are pretty much empty. Didnt have much

Great place, clean store and happy employees. Just wish you didnt have to sign up to use military discount.

Did not shop there I only passed by so there was no experience here

Great place to find all your crafting needs

Im not a big crafts person but if I were, this would be my mothership! I needed some yarn for a friends project and found it easily enough. The staff was super friendly and quick to move the line down. I greatly appreciate them working in such a troubling time!

Everyone is very helpful and could find everything I needed a little of what I wanted

Store was clean and organized

Everyone at my location is really nice. Plus the sales are always good for what I need.

Clean well stocked for upcoming holidaysStaff was pleasant and made a point of speaking to us upon entering and leaving the store

The only Michaels around. Its probably got everything youre looking for. Its pricey because its Michaels but it had the flowers and flags we needed to complete the Mothers Day basket for my wife.

Love this store.

This is one of the worst Michaels stores I have been to. Low inventory along with being smaller than most locations which meant less product on shelves. It isnt organized very good either. Even the customer service was poor. Very disappointed.

Great store, always well supplied, friendly staff.

For the most part I do like Michaels. Theyre limited on certain soaping supplies Im used to purchasing. It may be because of covid19. I went specifically for body safe glitter. They either no longer carry it or it was in a different section in the store. One thing I was happy about was that they continue to carry a certain fragrance that I used to purchase when I started soaping years ago. Michaels used to allow competitors coupons. Not any longer. Boo! And as if recent I can only obtain a 20% coupon. I will continue to go to this store. Maybe after covid19 they will accept the competitions coupons again.

Ive only picked up online orders and their customer service is on point!

Great products. I got organization items for my colored pencils . i was able to get all my pencils organized with the pencil holders. Michaels sells. They have great deals and you can use another craft store coupon but Michaels has lots of coupons too. So be prepared to fill your cart. They have great items.

My favorite place to get my craft supplies!

Same great sales are crazy

Pretty good. The dont have model planes, cars, boats. Or at least, I didnt see any. Good store overall for finding little knick knack stuff tho.

Clean and organized

Very friendly and helpful staff, even walking me over to the items I could not locate on my own. Debbie was super nice at the check out station also. Thank you, Michaels for very nice and knowledgeable staff.

Good selection, excellent staff service.

I dont have a craft store near me so I love going to Michaels. I can spend hours in this store. I wish the employees could still scan the sales flyer to give the discount. Everyone, including me, took extra time at the register trying to find the barcode at checkout.

The manager is very knowledgeable and helpful. I stopped by during the evening to purchase canvases and ended up leaving with an awesome whiteboard organizer as well. The whole time I did not know the woman that helped me was the manager because she was very down to earth and friendly. Id recommend anyone I know to shop here if they value great customer service and great deals.

Had what I needed!👍

They had everything I needed. No complaints.

Love this store

Didnt have what I was looking for but found cute items nonetheless

High prices for late season items. Hobby lobby is better only good thing with Michaels is that its open on Sunday.

Its surprising what you can find at Michaels! Quite often I find things I didnt know I was looking for. They have great deals on art supplies and I watch for sales and stock up when beads are on sale. Now that they have the rewards program, the bonus coupons are a great little savings too.

Love the coupons and the big percentages off items.

Great place

This location is too small for everything they have in the store. Its too hectic. The employees are great but I can only imagine how hard it is for them to get around when I could barely move with one of the tiny shopping carts.

Great place friends staff.

Lots of great craft supplies for decent prices. Like many craft stores, the place can sometimes be a bit of a mess to walk through. Also, the aisles are extremely narrow. But the staff is nice and there are a lot of unique items.

This place is awesome. Theyre well organized, stay pretty clean most of the time, and often offer a lot of sale opportunities (especially a coupon between 25% to 40% on the receipt that can be used on one regular priced item the following week of your purchase).

Michaels always has great deals and our cashier was super friendly

There are so many types of craft supplies that its basically a one-stop shop.

Loved it

Very clean atmosphere. Very professional staff. Things are very easy to find. Absolutely organized.

The staff at this store were very friendly and helpful. Going back today for something completely different. Will lyk. Last project turned out great

Awesome customer service

Had to do a return. It went super easy. Bought more Xmas stuff amid Im very excited about Xmas cookies now.