This is a great place for boots!!!But, also THE PLACE to take your leather goods. I needed to add some holes to my belts (5 of them) and the owner took care of it right away...didnt need to wait and the store is clean and orderly. Highly recommended.
The staff was extremely helpful and listen to my needs on what i needed, and truly made this northern boy feel comfortable while in there shopping for boots. definitely check them out. They have many different sizes, styles and dont forget to buy a pair of socks for the boots when buy them. The socks actually stay up on the calf.
May was extremely helpful front the moment I stepped foot in the door. All the way around great customer service.
Excellent service. Reasonable prices. Every kind boot, including Work boots, composite and steel toe. Jeans, western style shirts.
Awesome store! Tons of boots to choose from. Love the smell of leather!! Great service too!
The customer service is as good as it gets. James C will set you straight! Will definitely be a returning customer.
This store is the best store in town. Very friendly and very knowledgeable. They dye boots as well. I reccomend to everyone to get your boot needs met. We will always be back because we have gone other places and was never satisfied. Thank you for being open!!!
Customer service once was awesome. Kudos to sales person there. She helped me in every way I needed her to
Very helpful staff ... good prices
Amazing place and terrific selection are the people that work there are awesome so friendly
This place is a gem. The variety of boots available not only for adults, but children also is incredible. The staff is friendly, knowledgeable, and helpful. Definitely recommend.
The 2 ladies working in the store on the floor where unfriendly and rude. When asked about a particular boot the response from one lady was Sure. We have a couple pairs over here but there ugly though. Another lady got angry when a child of a customer layed down on one of the seating benches in the store. They have lost our business from now on.
Great selection, great service.
The Owners and employees of this store are so helpful & efficient! I actually brought my daughters Jansport backpack for a zipper repair, and he was finished in minutes!!! I will definitely recommend this store to others. (For shoe repair, and other leather needs too!)
Great selection of mens and womens boots. My girlfriend had a pair repaired, good service.
They were very nice and my favorite boots Id beaten the heck out of look brand new! Definitely recommend.
Nice employees. Great selections
Great service, they have every size even for bigger guys like me. Shoe fit great
Great prices and service.
Great selection of boots. Staff was welcoming and helpful.
Great selection of work boots and very helpful staff. Also carry Carhartt and other great clothing for construction workers/laborers. Will be back.
Great service, boots were priced high, i thought but the sales girls were knowledgeable and helpful. I bought new Ariats.
I have visited the store many times and everything they have available it’s top of the line and the customer service is always outstanding.
Great service and far prices
Great selection of western and work boots. They also have a fair amount of hats, jeans, belts, etc. Excellent customer service, knowledgeable owners and employees.
Great service good repair on work boots. Fantastic selection of new boots.
This is the very best if work and western wear.And when comes to REAL LEATHER belts for dress or casual trust me you wont leave empty handed.
Awesome store, great customer service! Amazing selection of boots and clothing and accessories!
I buy all my boots there, they rock !!
Great people great prices boots last a long time
A worker was rude saying something about covid as we walked out. A guy helped us and didnt know what he was doing or looking for.
Hands down the beat place to shop for work boots and so much more a lil pricey but good quality stuff
Very friendly and helpful place! Absolutely love it!
They have a great selection of boots and clothes
So lucky to find a cobbler that does cowboys boots. Re-heel jobs generally run about 30 bucks. Nice array of boots and western wear for sale. Very nice place on the northwest side of Pensacola.
Great work boots 👢
Bought a pair of boots but after 3 weeks found out they arent leather. Plether. What cheap couches are made of.They are now peeling. I should have stuck with circle j.
Awesome service great people .
Both stores are awesome great selections
Went in there to try to find a belt similar to mine and the woman act as if she’s too good. When I touched the desk she just starred at my hands. Don’t worry ma’am I won’t come back.
Just got my pair of boots from here and the whole experience was fantastic. The staff were eager and excited to help find what worked for you and were willing to spend all the time it took. Cant thank them enough for it. If you need any type of boot care or accessories, this is the place to come, its worth the drive.
Fantastic service. A two week wait is worth the quality work. They were able to breathe new life into my favorite pair of boots. I will definitely be a return customer and recommend to anyone.
Great customer service and very nice people to assist you in every way possible... bought a pair of Twisted X Boots I love em . They got all your top name brand Western Wear as well. Looking forward to shopping there again
Jason was such a great help when my husband went in looking for new boots. He wasnt exactly sure what he wanted but Jason pointed him in the right direction. He just wanted to browse but Jason made sure he was right there to help.
Excellent leather & shoe repair. And a store full of unique items: clothes, boots, hats, purses... Great place to purchase a gift for someone special... Or yourself.
Nicest people in the world working here. Helped me find a new pair of boots without being pushy or weird about it. Would definitely recommend.
Great prices and customer service. Very personable. enjoyed meeting staff.
Staff here was very friendly and helpful. Told them when I needed the boot back (took in to get stick work done). He said cool, be right back. Came out 10 mintues later with it all fixed. Was very cheap as well. Was expecting 20 plus dollars. Was only 5. Great job too!
Mr.Mike and all the wonderful young ladys up there really helped my daughters my wife and I out alot with choosing the correct boots for each one of us and helped me get the perfect pair of dress boots and work boots
These folks are, hands down, the best in the business. Work boots, Western boots, and Western clothing for men, women, and children. And great accessories likes purses and belts and hats priced ridiculously low. They can fix anything leather. Family owned and operated, plus decades of experience. The best in the area!
Always super friendly and helpful staff. These are not cheap Walmart boots, if you want a good quality boots or good quality clothing, This is your store. If you want to cheap piece of junk, go to Academy or somewhere like that.
Everything leather you can imagine. Excellent staff make sure you leave happy with a good fit. No disappointments here. I always find a reason to come in here.
Amazing variety every thing priced right. If you love country clothing this is the place.
Good service. Quality work. Friendly helpful employees. Very few shoe repair shops exist anymore. Glad they are there. Had the straps on a leather purse fixed. Very satisfied!
Dropped off my motorcycle jacket for a much needed zipper repair. The folks here did great work, the new zipper is far stronger than the original and they even fixed a few broken snaps free of charge. Thank you!
Good service and help, but not pushy
Decent store to shop at but a bit pricey
Great selection of high quality boots and very helpful staff. and they repair my worn boots.
Loved it 😊 friendly staff, I will be back
Friendly and professional service. Pensacola Shoe Hospital promptly completed an unconventional modification to an orthopedic boot, to the complete satisfaction of this customer. Asked an exceptionally reasonable fee. It was a pleasure to deal with these folks.
I dont wear Western boots but when I need some repair work or a heel replaced on my pumps they fix them up like new again.
Smells good. Sweet gals running it. Nice belt and wallet selection. Alabama gear!!! Stop by!
Very pleasant people and nice work done.
Really great service..and amazing price!
Got what I needed, in and out quickly. Also they give a lifetime repair warranty on their boots. They are selling quality products here, not the disposable stuff found in big-box stores.
Good family owned business helped me with my wedding as well as work boots
Large selection, wonderful staff.
Very courteous staff. Knowledgeable and helpful. I love their line of Carhartt Clothing. Best boot selection in town.
Always a friendly place. Ordered what I need to stretch my shoes. Love the smell of the place.
Hands down the best boot store chain on the gulf coast. All family owned and opperated. Hands down best service and prices Ive ever seen at a boot store!!
Excellent customer service. Very patient. Great selection.
So many beautiful boots to choose from!!!! I bought a beautiful pair for a very reasonable price. I wear them all the time! Cant wait to go back
Pricey but good quality product. Wasnt very impressed with staff
Extremely friendly and helpful staff. Fair prices. Excellent place for work boots and work clothes.
Great boots awesome service
Awesome awesome awesome. Absolute must do if you are looking for boots or Western wear. Nicest people ever. Will go back again. Thank you to the staff and owners for all your help.
Excellent customer service and large selection of boots! If you sign up for text messages from them, you get 10% off of your purchase. It will text a code to your phone that they scan. I would recommend them to anyone looking for boots of any type.
Thanks for everything Joseph.
Great Customer Service!
Good experience, the inventory was phenomenal, lots to choose from, also very quality merchandise.
Great place for Western ware, and boot repairs. Friendly attentive employees.
They did real great take my cowboy boot in there to get resole they did a good job will go back when boot need new sole done. Very good price and the will help meet the time you need them back to will tell other people to go there
Really friendly and have a nice selection. They also put a custom buckle on my leather belt with some modifications and it came out great.
Better be rich.. or you cant afford this place!
Friendly and helpful staff and the prices are decent. Quality seems pretty good so far, the boots lasted a year in heavy usage.
This place has a pretty good array of quality boots, mostly cowboy boots, with a smattering of work boots.
Only place Ill go for shoe or leather purse repair. Wonderful customer service.
Love the select of clothes & boots. Also super friendly owners & staff
Everytime Ive come in that store they got the best of attitudes towards me and a friendly smile.
Very knowledgeable and friendly staff. Our first but not last visit. They have boots and accessories for the whole family!! Staff answered many questions and knew the answer to every question we asked.
I got my Ariat Sport Patriot boots from here, and the service was amazing. The staff was super helpful and made my experience there smooth.
Very helpful staff, nice people, and great selection. Highly recommended, and I will be back
Had a great collection of boots. Service was excellent. Will be back!
My Daddys new favorite store awesome family-oriented and so much to choose from