I had an amazing experiece with the people in the store and they are always so friendly!Jules the cashier always has a smile on her face and is patient with her customers.Andrea helped me find a product right away and I would have NEVER looked where it was so I am SO grateful for her!!!
I really enjoy shopping at this location. Today, Afton provided exceptional service. I needed a reprint of a receipt for an expense report. She was so helpful and made me feel like a valued customer. I also invest in Target & it’s really special when the local team leaves a great impression. You can tell these are shared values. I wish I could remember other associates names because they are always doing a fantastic job and are friendly in all my encounters. Thanks again to Afton & the rest of the team here.
The worst target in Pensacola and i used to love shopping here but they are so understaffed. Then the register lights are off but the person is there so you don’t know if they are closed or not. And then the people that do check you out clearly do not want to be there and will make it known. It is not my fault you work there.
5 people in line for 1 checkout. The person who should have taken customers was walking around behind the cashier picking up hangars. Looked at the line and continued what she was doing. Poor customer service.
I visited this target on vacation. I am a frequent target shopper, and this was by far the best experience I’ve ever had! Every employee I encountered greeted me, and all were kind, helpful, and accommodating.
I love this Target! Everything is so clean and the staff is great.
Ive been going to this target ever since they opened. They have everything including clothes, food, exercise equipment, lawn care, jewelry center, and pharmacy. Everyone is super nice and helpful. The Starbucks there also has good baristas.
Target has high end looking merchandise at affordable prices. This particular store always has a full dollar spot, friendly and helpful staff and the items I regularly buy in stock.
This is my local Target store, I visit frequently. It is a great alternative to the Walmart across the street. Even though this is not a super Target store, they typically have everything the larger store carries on a smaller scale. I love the 2 hour same day curb side pick up when I am pressed for time. I have used this service 3 times and 2 out of the three, I had my order brought to my car within 5-10 minutes. The third visit would have prompted me to give a 2-3 star review, but because of their manager that was working Saturday afternoon, I was pleasantly suprised as to how well he redeemed himself and represented his store, which is why I am still giving a 5 star review. I had been waiting for my curb side order for about 5 minutes and as he brought another customers order, he stopped to tell me that a few of my items were damaged by an employee putting something heavy on my order. He asked me to wait a few extra minutes while they replaced those items. I respect and appreciated him letting me know up front and for the simple fact that they didnt give me crushed items as most probably wouldnt have cared nor said anything. However, after waiting another 20 minutes and getting very anxious as I had an appointment to be at I saw an employee giving another customer that just pulled their order. I was angry at this and told this employee how long I had been waiting for my order and needed it asap due to my time crunch. Within a few minutes the same store manager (I wish I had gotten his name so I could mention him) came to my care and immediately apologized for my wait and handed me a $20 Target gift for my inconvenience and placed my items in my trunk. I apologized to him for my attitude but I felt due to their mistake I had been patient enough and any other day I wouldnt have made such an issue but since I was pressed for time, I was irritated. I will continue to use this service and of course still go inside to shop because of how he handled this issue. I am pleased to have experienced great customer service because its hard to find these days.
Always great service and friendly people
Target as a company seems to be taking the pandemic more serious that a lot of other retailers, and as a consumer I appreciate that. The people are courteous, the store is clean and neat. I found it reassuring that the store or the company even thought well enough in advance to have masks for those who might have left theirs in the car or at home.
Theres nothing in there. It feels like being in a KMart in 2000.
The workers at this target location are by far some of the nicest people I’ve ever met. They are so personable and really get to the regulars. Jules and Kim are absolutely amazing. Both my kids adore them whenever we come to shop.
They had cotton sheets and towels. Good quality. They had everything that I needed.
Selling what I want to buy t a price I want to pay & great customer service checking me out
Target continues to suffer from an identity crisis. Greated by a nearly empty parking lot, the store is in great shape. The entire shopping experience is far superior to visiting a Walmart, but in all the wrong ways.Is this a grocery store, a book store, a furniture store, an electronics store? The fantasy of Target, is to be all of the above, while providing a more upscale shopping experience.Unfortunately, Target does not have enough square footage to be all of these things. It is a B list retailer for all of the above. Too few groceries to be a convenient place to grab groceries, especially against places like Publix and Winn Dixie. I tried to get bread, had very limited choices. After deciding I couldnt get my groceries here due to a few more disapointments, I settled for a few bananas on the way out. Very green, but fine. I made it to checkout, where one line was open. Probably wouldve been a ten minute wait. No self checkout, no alternative way to buy these few bananas. I set them down on an empty counter and walked out, without buying anything. Id be uncertain whether or not Id be able to find any particular item here, such as an office chair, when I know for certain Walmart has at least several in inventory.Target created an environment thats pleasant to be in. The employees are of a higher quality. The store is cleaner. The people you run into are better. However, it takes a long time to get what you need, IF they have it. They do a good job of differentiating by carrying unique products. However, Target is not differentiated in terms of convenience, price, product inventory (in terms of number of items offered). Walmart is far more convenient, wins on price, and offers far more products. I can be in and out of Walmart in a minute. Amazon goes without saying. Costco wins on price with its warehouse concept.Fred Meyers wins by providing a great grocery experience along with a large product offering. They have larger stores. Target seems to rely on its upscale shopping experience. I do see this carrying the company onward for another fifty years. I dont see it as a recipe for tremendous growth. Be wary of Wall Streets euphoria.
Tried to buy software but their system couldnt read the barcode or price. The clueless, claiming-to-be-a store manager (with a trainee badge no less) was unable to override the computer glitch and could offer us nothing but a shrug and a confused expression. Way to fix the situation, Target managerial team! Target doesnt need your money, I guess, and this goes a long way in explaining why this store is always like a ghost town. To say this store has poor customer service would be an understatement. We ended up walking out empty-handed because we did not want to give them a dime after the way we were treated
I am sitting in the parking lot after having just finished shopping. The At&t vendor called us rude. We were passing by him in electronics and he asked if we had At&t. I said yes, we have cell service & internet through them. Then he was asking what phone we had. My husband proceeded to inform him we were not interested. Then the at&t representative told the electronics cashier we were rude. Literally right in front of us.Then proceeded to say several times how rude we were. That is the worst representative I have ever come across. My cashier up front was very sweet and so was Kim whom I spoke with.
I shop here often. Spent almost 400 this trip. Purchased a scientific calculator that rang up incorrectly at the checkout. Cashier didnt offer to have an employee grab the proper one. My wife had to go back, leaving me holding up the line while back at the electronics 2 other employees couldnt help her. Finally the manager came and said the entire shelf was labeled incorrectly and there was no calculator for the price listed on the shelf? It simply did not exist. The entire row was mislabled and priced, and not one sorry for the inconvenience or let us figure this out and bring it to you No customer service help at all.
I do not appreciate being lied to. I stopped by the store this morning about 8:45 to just go to the pharmacy and pick up some meds. The guy out front told me about senior hours...which I was not aware of. Once I told him ALL I needed was to get some meds at the pharmacy he says they arent even open until 9. THIS WAS A LIE. They opened at 8. I stopped on my way to work to do this so I wouldnt have to after work due to getting off late. So instead I had to go waste my lunch break to go back and pick up my meds. Better customer service would be nice!!
Super nice and helpful associate helped us find a Firefly....now we just need one Viper! Thanks for the help!
I love Target usually where I get a lot of my Funko Pops
Employees were courteous and fast
Well THIS particular store I shopped at today was a wonderful experience! I actually was thinking as I drove home from my visit that I would love to do a survey and was going to check my receipt for information on how to.
Store is dishonest about items their own app and employees show in stock.
Kayla at guest service was VERY RUDE with a know it all attitude.
Love working at this store!Awesome team and great guest service.While staying safe
On line convenience for pick up is so helpful!
Pleasant shopping experience. Ordered online for super easy pick up! Store was so clean and pristine that I decided to get a cup of coffee and leisurely browse the aisles anyway.
I went to this store yesterday, July 1st, and watched a store clerk move the used carriagesback to the front line of carts without sanitizing them! If you think this store is being cautious with the carriages..think again. Bring your own sanitizer when you shop here! So disappointed with this store!
I am a book cover, first impressions are the best. The rep at the counter was respectful and even sweet to my daughter, whom the toy was for, not me. My daughter was the customer.
Whats not to love about Target? Excellent selection, quality products, competitive prices.
I come to this target every morning before work for my coffee but I hate that on Tuesdays and Wednesdays between 8am-9am I cant even get Starbucks before work. Its very frustrating especially with all other Starbucks around Pensacola isnt even open. I wish they could find a solution to serve non high-risk clients just Starbucks. Maybe taking orders outside.
The store is always clean and well stocked and employees are friendly and helpful
I would give the staff at this target more than 5 stars if I could! Unfortunately, this Target seems limited in its merchandise compared to other locations.
Excellent customer service!
Great service. Very nice person at Customer Service desk.
Very friendly and fast check out and always asked if I needed assistance.
Store was clean and well organized. The cashier at the checkout next to me came around and said she was open and motioned me to come to her register. Good experience here today. I dont shop there often so thats about all I can offer.
Love shopping here. So much more pleasant than WalMart. Associates always very eager to assist; however, I’m frequently looking for an associate to help me since I don’t think it is as well staffed as it could be. I live very close by so I shop here a lot. It’s a clean, spacious, calming place to shop.
This target is my favorite! Literally every time I go I get greeted at least twice throughout my shopping and asked if I need help with anything. Everyone is always so friendly and helpful, and the store is clean and organized.
OK, I visit target on daily basis and sit at Starbucks to have a coffee. Dont get me wrong the place is clean bu there is an unpleasant smell to the place. I dont know what it is, its not like something filthy no!! Its just a smell that I dont like just after u enter the place you will smell and you will notice it more if you come here daily.
The sales representative was extremely nice and professional, i love Target because of the excellent customer service!
Clean store, friendly staff
I love the Target cartwheel app. I love that I can shop the sales and make a list all from my phone. I also LOVE that you price match.
I have never had a bad experience here. usually check out Is very quick. always go to same cashier if shes working that day. but all have been friendly and helpful. managers courteous and quick to solve issues of price and returns.
This target is a great place to come and have a few laughs, get your shopping done and have a awesome cup of coffee!!
Very well organized pick up.
Truly disappointed with the experience my family had today. My girlfriend was trying to make a return and was treated very rudely. The Service counter was unattended when we arrived. After waiting patiently for a few minutes we tried to get the attention of another employee, Gail. She was clearly not in the mood to be at work and audibly muttered to herself while shuffling over. All she did was go get the employee that was supposed to be there, and then that lady was rude! The place is ran worse than the Wal-Mart across the street.
Great customer service
I am from Minnesota where corporate Target is located and I like to shop at Target!
The staff here is amazing!!! SO kind, helpful and always smiles on their faces!!
Everyone that I saw was very helpful
The Starbucks inside suuuuuucks, I’m not sure why? But just go to the one downtown instead :/
Great customer service, great location, always have what I need
Very clean and awesome Target! Love going here!
Never enough check out lines open and no self check outs 😕The employees are friendly, but it takes a while to get out the door.
Amazing store.... incredible staff...every staff member smiles and stops their job just to help me find an item...not just tell me around about where it could be. Always clean and great aura
Todays online order experience was AMAZING!!! I literally placed my order at 1:20pm and received an email stating my order was ready for pickup at 1:42pm!!! Now THIS deserves all 5 stars!!! Thanks so much
It was great! Found everything I needed. I was asked by people on the floor if I needed any assistance. Store was clean, pleasant visit! I go to this store which is further away from my home because of the people and condition of the store!
This associate named Jessica helped me find the set of Rachel Ray pots and pan I was looking for that was on sale. Very happy to see customer service staff doing more than just what they are required to do. Will be coming back again Im sure.
Everything about Target & their customer services is amazing. I cannot say enough good things about Target!!
Very helpful staff, eager to assist. Only everything is just so far away from the main entrance. Especially for a person who has an issue with walking long distance and dont want to ride a wheel chair.
I searched every where for my 6 month old a nice jacket to match with our black leather ones. Target only one had it with very nice apparel with reasonable prices. HAPPY MOM
I just moved into the area. This location is a lifesaver. Clean store, friendly staff. Definitely gonna be a regular!
I love this target because everybody is nice. I have personally been employed here and I can say they treat there employees like crap, but guest amazing. So I guess dont eat where you poop.
Honestly the worst Target I have ever been cursed to work at. Ive done retail all my life, and they ended up firing me after taking a 2 day (YES! 2 DAYS!) vacation that I scheduled 3 weeks in advanced. After visiting the North, I was hospital bound with bronchitis. I had a doctors note and everything, and at most I was out of work for 4 days, 2 already excused. They fired me for this.Also, they do not care about your customer service there. They will tell us to do ridiculous things just to avoid helping customers. All they want to do is sell Red Cards, and if you dont sell enough in one day our managers basically tell us to harass you, the guests no matter what. They threatened my job numerous times because I wasnt selling enough Red Cards; like its my fault people dont want them/already have them.I have been to some nicer Targets, I just deeply despise this one for how they treated me, and after coming from Publix, it upset me how bad they treated their customers.
Its lovely how every Target store is uniform in floor layout. Having a certain level of trust all across corporate America keeps me coming back.
They dont not honor whats youve ordered. I ordered 5 30ct packs and 1 12ct pack. They only tried to give me 6 total items and told me this is what I ordered. And then the manager just walked away
Always a pleasant experience
My first time being told no for a price match for a black Friday sale. I had gone over thanksgiving day to get some Pokemon card tins for my kid and was like I should buy 2 card decks too (they were not on sale). Come to find out Gamestop was having a buy one get one 75% off all Pokemon cards, so I stopped by to find out the 2 decks I had bought from target was on sale (buy one get one 75% off). Called Target up and asked do you do price match they said, yes we do, let me send you to customer service. I told them that I had bought 2 decks and Gamestop had them on sale if they would price match. The man told me to wait. then came back and said no and hung up. Now I dont know if he had thought I was going to bring back opened cards, because I was not. But if I was, card decks are fix cards, not a blind buys like boosters. Anyways my kid is happy that makes me happy, but I will not be buying any more Pokemon cards from Target.
Tidy store, professional target curtious, employees.
Great service
This target obviously is in an upperclass neighborhood and therefore the merchandise they have in my opinion is a little bit better than some of the other targets I visited around Pensacola.
While I like this store the Starbucks ruins it for me. The older lady that works there with short hair is always so rude and cold. And forget about an apology (though not her fault she still works there) when they are out of the the drink you drove all the way across town to get. I came last week to get a drink and then realized when I got to work they gave me regular instead of decaf. I called and they confirmed it was regular espresso. Drove 20 minutes to get it replaced today and the lady said while shaking her head “we don’t have any decaf espresso” in a sorry for ya manner. Not a “I’m sorry for the double inconvenience but we don’t have any”. She drives me crazy every time with how little she fits in with the other polite people there
They always have the coolest stuff! Only downside is how often the target cafe is closed when were in there. My kids always want to get an Icee, and If the cafe IS open, the machine is usually down.
The customer service girl was FABULOUS !! If we all had employees like her there would be no complaining in this world!!
Good location, clean store, thats what I like about target. Walmart, while cheaper, offers messy stores and poor customer service. Target has better quality stuff, too. Loses a star because I prefer American-owned stores, so I typically shop local as much as I can. And the rewards system is a bit complicated.
Guy making my drink acted like he was in such a rush and slid my drink to me rudely and there was only one other customer behind me, and they didn’t even make my drink correctly.
Clean and usually very friendly
Always very impressive..as soon as you enter. Clean, very organized, plenty help if you have a question..Employees always friendly and have time for you.
LOVE this Target location. Easy layout with a clean store! Also has a Starbucks AND snack bar with Icees, Pizza Hut food, and other snack options (popcorn, pretzels, etc)
Employees are always nice and courteous. Very clean restrooms and store in general. Lines are usually never long
It’s a smaller Target but always clean and everyone is super friendly and helpful
Friendly service and clean store!☆☆☆☆☆
Wide variety, clean store and friendly check out
Nice folks. Quick in and out. Beats going to Walmart across the street.
I expected more out of this store.1) Associates were not at their areas let alone their stations. 2) The store had a clearance sale and multiple signs over the entire area of clothes saying they were on clearance but when I went to check out, they said my clothes were brand new and only the back wall was the clearance section. 3) When I tried asking why it was like that, because it seems like poor advertising having a sign above it saying clearance when it isnt, the second associate (not the cashier) came off like she had an attitude saying thats just the way it is. 4) They dont have a wide variety for toddler clothing.Just a let down honestly.
I love Target and was excited to have one so close to my house when I move here but this is the worst Target I have ever been to. There is usually only one or two registers open and the employees seem terrified to use their additional cashiers button, even when there is a line backed up to the cards.
Paula aint wanna give us our stuff :(
Love this Target. Employees are always friendly and its not usually overly crowded.
Poorly stocked.. Limited variety. Look at their own store photos....
This location has a good selection and is clean and well organized. The only reason it didnt get 5 stars is because none of the employees greeted or acknowledged me until I was checking out.
The store is well organized. The employees are nice and helpful.
Clean store. Nice staff. No cell service using however when youre in the building which is a pain.
You wont find the sheer selection that the Walmart across the street has, but what it lacks in variety it makes up for in a much more pleasant shopping experience. This store has an expanded food section — not as big as a Supercenters grocery section but better than some Targets. Dont forget to use your Cartwheel app to save even more!
I was picking up an online order from customer service. It took an exceptional amount of time for them to locate my order and the customer service agent was aloof and borderline rude to myself as well as the customer before me.
The associates were extremely helpful and the store was VERY organized. A very positive shopping experience.
Pleasant shopping experience. No waits; very clean; courteous & helpful employees!