Absolutely the Best Customer Service for any of the Cumberland Farms I have been to....and...for any convenience store for that matter...always clean and friendly!

Be careful, the staff leave old coffee grounds above the ice coffee tubs until they make new pots.So, if the ice coffee handle gets stuck and you dump a bunch of old, steaming, sticky coffee grounds on your arms? Dont expect the staff to be anything less than annoyed that you made a mess.

Great place to stop in for drinks and food. I definitely prefer the $1 coffee which I can make better than DD anyways. Snacks arent the best price though and they need to be checked. I bought a snack for my son last year and when I got to the car and was about to give it to him, discovered that it was expired. The store is really nice and in great condition since they expanded to add the second half that used to be a pizza place, but they really need more parking.

Unbeatable iced tea.

Great place to stop an grab a cup of coffee. Especially when Joe is there, he’s courteous and professional. Always starts my day off right! Thanks Cumbies and Joe!

Cumbys in Pepperell is a great place to get some inexpensive coffee or a cheap snack, if youre tired of paying practically $37 for small coffee at places like Dunkin [DONUTS]. The employees are friendly and helpful, and I dont know why these people dont like Maria.

Nice location, friendly staff and usually fresh coffee!

After a management change this place is pretty terrible. I love the old staffing however the place has a mean manager and it reflects throughout the store. too bad for the loyal employees. They are why I kept going back.

Best place in Pepperell by far. The manager takes pride in this place and it shows. Thanks for the great food and coffee!!

The new manager Maria is very rude and unprofessional!! I have always loved the staff at the Cumberland Farms in Pepperell, and then I encountered Maria whom was absolutely rude. I went in there to buy my sister cigarettes, and my children some snacks. I asked Maria if Marlboro Reds were the same as Regulars?? and she said that she could not sell me anything if I didnt know what I was buying. So, I went outside to ask my sister....and when I went back in to tell Maria what I wanted she did not ID me but instead wanted my sisters ID. No problem....after I had my sister go to the register and give Maria her ID (while I stayed by the car to watch the kids) I went to go pay for everything, and Maria would only take payment from my sister. My ID says 34 years and my sisters ID says 27 year...I looked up the law and as long as both of our IDs are over 18 years it does not matter whom hands her the money. She was rude and unprofessional. I even called all the local stores like 7/11 and told them the scenario, and the all agreed that I could pay as long as both IDs were of age. Maria has no customer skills, and she is rude and very unprofessional.

Oh God she is back. Why did they bring back Maria

The parking lot is a complete nightmare. Nothing makes sense.. not enough spots...they put a damn shed in half the parking spots!!! Smh i pay extra at the full service next door to avoid this place at all costs.

Huge selection of everything, and is open 24 hours.