Will definitely return for our next mattress...we were treated exceptionally well, all of our many questions were answered and explained. Delivery and setup was exceptional as well. Polite, efficient and personable. Thank you so much! Everyone we interacted with was great.
All around great experience. Staff and delivery were both accommodating and helpful to work with. Would recommend to anyone in the market for a new mattress or bed.
Good product demonstration and sampling. Question why competitors are offering the under mattress adjustment base for free while PM charges $699. Long wait time for delivery but nice sale sstaff.
We had a great experience with the ordering and timely delivery of a new box spring. Excellent communication and follow through.
We walked in and noticed there were other customers in the business, but we did not have to wait long to be helped. The salesperson was very knowledgeable about what we were looking for and took us right over to an appropriate floor model to demonstrate the features. She was able to answer all of our questions and did not mind when we wanted to compare to other stores in the area. We ended up coming back to purchases.
Purchased a twin mattress for my daughter’s bedroom yesterday. The staff was very helpful and friendly. The mattress was exactly what we were looking for and the price was an amazing deal. My daughter loved sleeping in her new comfy bed last night. We will be purchasing a new mattress for the master bedroom soon. Highly recommend them!!!
My husband and I just started looking for a new mattress. We decided to shop local first and went to Perrysburg Mattress. We walked in the door and Ryan helped us every step of the way with very knowledgeable information and helped us make the best decision for quality and comfort! We really appreciate you Ryan! Thanks again so much!
Jan ChilcoteWe had a great experience at Perrysburg Mattress. They were very helpful in making our decision. We really enjoy our mattress.
My daughter and I had an excellent sales experience with Joe. No pressures on his part. He was kind enough to move a couple of mattresses for me to try. Looking forward to receiving my new mattress this week.
An excellent shopping experience. Staff is knowledgeable, professional and friendly. We purchased a Serta iComfort TwinXL CF4000 mattress/base set, and their staff exceeded our expectations in their responsiveness and support. Most highly recommended!
We had a great experience with Rebecca purchasing our daughters mattress. She was very helpful and knowledgeable. The process was quick, easy and efficient. We took the mattress home with us the next day and 2 gentleman helped me to the car to make sure it would fit in my vehicle. We will definitely purchase from Perrysburg Mattress in the future!
They helped with helping me pick out a mattress and gave me an amazing discount on the final price. The delivery charge wasn’t too bad either! The lady who helped us did such an amazing job that I was in and out of the place in twenty minutes!
Every single time we walk into Perrysburg Mattress, everyone is so kind and informative. We always receive the best customer service. We recently ordered and upgraded to a King size bed and by personal preference, we were unhappy with the our first and they were so helpful and generous to help us find the perfect match. We are very satisfied with this business and cant recommend this place enough for your mattress needs. Thanks to all staff for being so helpful, especially Logan and Ryan. We truly appreciate it.
Ryan was exceptional. He was informative, patient with our questions and never pushy. Once we made our purchase decision, we felt confident that we were making a well informed decision. We will be back in a few months when it’s time to purchase a mattress for our guest bedroom. Thank you Ryan for a great shopping experience. Tom and Nina Claire
We had a great experience on Monday, with Logan. She was very knowledgeable, and patient as we navigated through all the mattress options available. This is a third time in purchasing a mattress with Perrysburg Mattress, and have never been disappointed. With the covid protocols, we were very comfortable in entering the store.
Wonderful experience! They offer competitive prices, drop off new mattresses & pick up/dispose of old and they stand by their products & warranties!
What a wonderful experience! Ive been putting off buying a mattress for a long time, but now I wish I hadnt. They were so nice and informative. They were not pushy and took their time with us. I love buying local and will buy from them again next time I need a mattress.
The whole staff was amazing! Ryan was so great to work with. He did everything in his power to make sure we had a mattress we love. I highly recommend going to see them for your next mattress. You wont be disappointed!
Great experience shopping at Perrysburg Mattress. The sales people were very knowledgeable and did not pressure us to make a decision. I would highly recommend shopping here if your in the market for a new mattress.
Rebecca was very helpful to us with picking the right bed for us. Informed us about everything concerning the features and prices she did a very good job.
Very comfortable shopping experience. No pressure and lots of information. Ended up buying a mattress before leaving. I would come back here without hesitation.
This place has awesome customer service! Logan went above and beyond to make sure we were satisfied with our purchase. I would recommend this places to anyone who is looking for competitive prices and knowledgeable staff. Thank you Logan and Ryan :)
We recently moved to the area and needed a Queen mattress that will be used for a guest room but also to use temporarily while we wait for our household shipment to arrive. The knowledgeable staff helped us manage our needs and even went beyond to check inventory so that we could load one in our car to use that evening. So appreciative. Thank you Perrysburg Mattress.
I traveled all the way to Defiance thinking I might find a better deal. What a mistake! Perrysburg Mattress had exactly what my family needed and at great pricing. Save yourself the drive and stop at this store for your mattress and bedding needs. Helpful/friendly staff and not pushy.
The staff at Perrysburg Mattress were attentive and detailed. They were knowledgeable and kind. Logan and Ryan were super! The whole experience down to the two men who delivered and set up our bed was excellent! We are happy to have purchased our bed from Perrysburg Mattress and highly recommend them to all.
The service was very good, had exactly what we needed and helped us load it into the van. Very convenient and friendly, will get our next mattress from them again.
Absolutely loved shopping with Perrysburg Mattress. Ryan was extremely helpful and very knowledgeable about all types of mattress technologies. Great quality for an even better price! I would definitely recommend to anyone looking for a new mattress.
Ryan impressed us with his knowledge of mattresses in general and also the various manufacturers. He gave us plenty of attention and helped us understand how to select the mattress that would most likely be the mattress for us. We anxiously await its arrival. Thank you Ryan!
Phil was the sales rep who helped us. He was very personable, and helped us navigate through the selection process. We purchased a king size mattress and foundation that felt comfortable, would fit within the size parameters of our current bed, and was of a price and quality level that met our expectations.The delivery process was also very good. Products were delivered in the promised time window. The delivery persons were also very courteous, and made sure the mattress and bed were set-up just as we wanted.The new mattress has been very comfortable and our quality of sleep has been excellent.We had a very good overall experience dealing with this store, and the new mattress.
Landon is the best
I just had my new bed delivered and was happy with the whole process. The salesman was knowledgable, friendly and competent. Based on prices for the same mattress I have seen other places, I think that we got a very fair deal.The delivery crew was on time and efficient. They called ahead to let us know that they were coming. They took care to move the old mattress and box springs out, then carefully brought the new mattress and box springs. They set things up, walked us through the warranty and inspected the door frames and walls on the way out to ensure that nothing was damaged. (And nothing was.)We have used this store before and would gladly go back again.
Had a great experience. staff was knowledgeable and not pushy at all. allowed me time to try the mattresses out and to narrow down my choices. really a nice and relaxed atmosphere
Ryan was great to work with at Perrysburg Mattress. He was very friendly and patient while my husband and I tried out different beds. He was never pushy and he didnt try to up sell us on different options. We are very excited to get our new bed!
I had a very good experience shopping here for a mattress. My salesman, Ryan, was very personable and helpful. He helped me try a variety of mattresses after I told him what I liked and his first choice is the one I decided on. After shopping several other places I came back to buy a mattress here.
I have been sleeping on my new mattress for a week and a half, and I feel amazing. No more back pain when I wake up! I was nervous to make an investment in a new mattress, but the staff made it easy for me to make a decision. I sleep well knowing that I got the best deal. if youre in the market for a new mattress, this is the place you want to go!
Very happy with my purchase of mattress and platform..John was very helpful, considerate, and the sale price was affordable..will do business again here!
Ryan was awesome! No pressure sales. Very knowledgeable. And the delivery team, Aaron and Mack, were great at ensuring care when taking the box spring up the stairs. No damage to the house! Wohooo! Thank you for a great experience. Highly recommended.
Had a great experience here. Bought a queen size bed. Brian was a Great salesman who answered every question we had and directed us toward a bed that fit our budget and my horrible back. They had a moderate selection of mattresses as well. Very clean inside and the beds were very well maintained. I will definatly be a returning customer.
BEST DEAL IN TOWN! Worked with Brian and Ryan very friendly and helpful. This place had the best price and nicest people. Delivered it early, set it up and took the old! 5 stars place will get every mattress here!
Stopped in for the Memorial Day sale! While the sales were perfect for our budget, the staff were amazing and helpful. Brian helped to get us over our do I need to lay on this bed feeling and answered every question we had. I cant imagine a better experience when looking for a new mattress! Perrysburg Mattress needs to be on your list of places to stop.
Brian and Ryan were extremely helpful in the purchase of my new mattress. They took the time to find the best fit for me I felt very comfortable there. Delivery guys were pleasant and even put my old mattress in the garage as I requested. I would highly recommend checking out Perrysburg Mattress if looking for a new mattress.
Great prices, great staff. Ill be replacing my one Queen-size, so Ill definitely be back!! Brian and Phil Rock! 😀
Salesperson Brian was welcoming and demonstrated good listening skills. His familiarity and clear way of explaining details of mattress features lead me to find and try two mattresses which fit my needs in comfort and well-being. It was a positive experience in every way! Bravo, Brian, and Phil.
Friendly and informative staff; no pressure to buy, although we did. They are wearing masks, using clean pens, etc., so we felt safe too.
We recently purchased a mattress from Perrysburg Mattress with the help of Ryan. He was very pleasant, friendly, knowledgeable, and patient. We had previously shopped at several other mattress stores before deciding on purchasing the mattress at Perrysburg Mattress. The mattress was delivered to our home in a timely manner and was set up quickly and efficiently by 2 deliverymen. So far we are pleased with our purchase.
Great service, knowledgeable staff on the types of support you need. We were pleased with our choice and quality of our mattress.
Sales team knowledgable, friendly and reviewed options well.
Ryan was great help! Thank you! We will be back!
Got a really good deal! Service was great! Delivered to my apt on time and were very professional! The overall experience was great! I will say that when I compared to other stores their prices were way lower than what others were pricing their mattresses! I am really impressed with the professionalism. I will definitely buy from them again!
The salesman was helpful, knowledgeable, and did not pressure or pitch me in any specific direction. The mattress set and frame purchased was in stock and delivery was exactly in the time frame agreed upon. Thank you!
5 STARS!!Definitely Recommend Perrysburg Mattress!I am a big supporter of shopping locally at small businesses! I found Perrysburg Mattress to be very welcoming the instant I walked into the store. Not knowing what I exactly wanted, I was shown a lot of different options and left feeling confident with my purchase! I have been very pleased with my mattress and will definitely return for future mattress needs!
EXTREMELY PLEASED with my purchase at Perrysburg Mattress! From the second I entered the store to the second I left my shopping experience was both smooth and excellent! Both Ryan and Brian assisted me with finding my new mattress, and both were very knowledgeable with every mattress I was shown. The delivery process was just as great! The two young men not only set up my new mattress, but disposed of my old so I didnt have to worry about it! I was so pleased with my experience, I returned just recently for a new set of pillows and sheets! I highly recommend Perrysburg Mattress!!
This was our first time buying a new mattress and Ryan was so helpful! He was informative and honest and we found our perfect mattress in about 30 minutes!! Highly recommend!!
Ryan was very informed and helpful in picking out a new box spring and the delivery was fast and they set everything up for us. Very pleased.
Makes you feel at home. They dont pressure you on buying and will educate you on what you need.
Had a wonderful experience with Ryan at the Levis Commons location. We had issues with our previous mattress and he made the process extremely easy for us. We expected a stressful situation and it was far from it.
We needed to purchase a mattress for our teenage son and a family member recommended Perrysburg Mattress. What a great experience! Ryan was so pleasant to deal with and explained our various options and helped us pick the perfect mattress to meet our sons needs and fit within our budget. He even gave us a cute Serta sheep to wrap for Christmas as a way to announce the soon-to-be delivered gift. Great place to do business!!!
The Serta online help lead us to the Perrysburg Mattress showroom. Once we got there, we were able to try each mattress and were not hurried or pressured.The delivery experience was also very good. We decided the mattress height when it was being set up but once in place determined it was too high. The crew came back inside after they were in their truck to leave and helped readjust it. Going above and beyond.
I stopped in at Perrysburg Mattress to look and see what they had. I talked to Brian, explained what I was after and he showed me what they had. He was very helpful, answered my questions, and let me test at my leisure. I left there and went shopping to quite a few different stores, and left most because of attitude, and or product, as well as buy now Ending up going back to see Brian and again he was very helpful. Ended up not only with the mattress I wanted but also the adjustable platform that I didnt think I could afford. We set a delivery date and time, they showed up on time, took my old set away, set up the new platform and mattress and gone with in an hour. Ive been in sales for over 40 years, it takes a lot to impress me, and I was very impressed with everything. These guys are great.
We love our new beds and the ease in selecting them.
My family went in to look for a mattress for my brother, and we mentioned that we had been looking at a Tuft and Needle mattress which ran cheaper than the one we had narrowed it down to in-store, and one I had previously purchased for myself. The salesman proceeded to rag on ‘box mattresses’ and kept an extremely rude tone throughout the transaction. Made me feel stupid for even considering ordering a mattress online. Asked us, and I’m quoting, “Well if you’re considering a box mattress like you seem to be why are you even in here today?” and “Youre going to walk out of here over a $40 difference?”All in all a terrible experience, ended up at Appliance Center which had much better customer service, variety, and a staff that was willing to work within our price range.
Great customer service. Excellent product selection!!
The people at Perrysburg mattress took all of the time I needed in the store to try out many mattresses and I came back multiple times after trying mattresses at other stores. Prices are good and selection is limited but they have many types of mattresses. Uuou do not walk in the store and get overwelhmed by a store with 50 to 100 mattresses. I told them what I needed and they recommended ones to fit my need!
Good selection and friendly staff.
Ryan was very helpful.
***ERIE SHORES MATTRESS A BETTER CHOICE....DENVER MATTRESS PERHAPS.........ART VAN COMING TOO.BUYER BEWARE......VERY AWARE!!!!!! SHOP THERE...GET EDUCATED.....BUT THINK TWICE ABOUT PURCHASING HERE AT PERRYSBURG MATTRESS.1) THEY CARRY ONLY ONE LINE OF MATTRESS WITHIN ONE BRAND OF MATTRESS-----SERTA I COMFORT HYBRID. THIS IS CRITICAL YOU KNOW THIS AHEAD OF TIME.2) ASK THEM SPECIFICALLY WHAT THEIR RETURN OR EXCHANGE POLICY IS. THEY WILL NOT TELL YOU UP FRONT EXPLICITLY. THEY SAY IT IS IN THEIR PAPERWORK....HOWEVER ERIE SHORES WILL TELL YOU THIS UP FRONT.3) THEIR EXCHANGE POLICY IS YOU IF YOU DOWNGRADE...YOU DONT GET ANY MONEY BACK....IF YOU UPGRADE....YOU PAY MORE.4) THE OWNER IS NOT THE ONE RESPONDING TO ANY OF THESE POSTS....HE IS MIA IN FLORIDA AND IS NOT ACTIVE IN THE BUSINESS. SO IF YOU HAVE AN ISSUE.....IT WONT GET ADDRESSED BY HIM SINCE HE IS RETIRED. IT TOOK 2.5 MONTHS TO EVEN RESPOND NOT WITH A CALL BUT AN EMAIL...TOO LITTLE TOO LATE.5) THE SALES GUYS ARE NOT INTERESTED IN TALKING ABOUT GOOD SLEEP AND GETTING YOU INTO THE CORRECT MATTRESS. IT IS ALL ABOUT SALES....PHIL IS A GOOD GUY....BUT LIKES TALKING ABOUT STUFF THAT IS NOT HELPFUL IN PICKING OUT A MATTRESS.6) ***30-40 PERCENT OF PEOPLE WILL NOT LIKE MEMORY FOAM AND THAT IS ALL THAT THEY SUPPLY IN THEIR ONE (1) BRAND AND LINE OF MATTRESSES. YOU WILL HAVE NOTHING TO SWITCH TO IN THE EVENT YOU ARE LIKE US WHO HAVE DEVELOPED NECK ISSUES WITH PERRYSBURG MATTRESSES ONLY MATTRESS.---SERTA I COMFORT HYBRID.7) OTHER PEOPLE IN THE MATTRESS INDUSTRY AND PREVIOUS CUSTOMERS HAVE REACHED OUT TO US AND HAVE STATED THAT THEY ARE QUITE DIFFICULT TO DEAL WITH.....WISH WE HAD KNOWN PRIOR TO SPENDING 5400.00 WITH THEM.8) 119th DAY IS CRITICAL.......YOU HAD BETTER LET THEM KNOW YOU ARE HAVING AN ISSUE. AFTER THAT....THEY WILL NOT CARE.***As for recommending a store with a wide selection of makes, materials and manufacturers...Erie Shores would be a much better option for a small business supporter. NOTICE THE FAKE REVIEWS HERE ON PERRYSBURG MATTRESS BUT NOT ON ERIE SHORES....ALL 5 STARS FROM ALL 5 PEOPLE...YET THERE IS A BUNCH OF POSITIVES RIGHT AFTER ANY NEGATIVE REVIEWS.....AGAIN FAKE FAMILY/FRIEND REVIEWSAs for our experience...here it is:1) We bought and paid 5400.00 for a base and mattress.2) We tried to like it the entire time.3) Memory foam sleeps very hot...its temp sensitive and as you heat it up, it becomes non supportive. Sleeping hot and developing neck issues.4) We have begged and pleaded to speak with the owner...but, again, he is in Florida and not active in the business. Took 2.5 months to respond...albeit by email. Only to have a level of hubris thru the roof5) We offered 1500.00 restocking fee. Almost a 30% fee to just move on and get a good nights sleep since Ryan became quite hostile at the fact we were having issues.6) The manager lied saying nobody makes mattresses without memory foam.7) Had to dispute the charges with our credit card until we knew what was going to happen.8) Initially we were offered nothing....until we pressed hard.9) Manager stated he would backdate paperwork to manipulate the system for a warranty return.10) Got an offer on the mattress only...but when the credit card deal was complete....the store reneged on the offer.In summation, Right when we notified this manager that we were having issues....it got hostile immediately. After a bad review.....Ryan put FAKE reviews on my company.This retailer does not care about its customers, they will withhold info by not explicitly taking about policies.Needless to say, we are exploring all options to make ourselves whole the best we can. I really thought 1500.00 given to the store and we walk away to pursue another regular mattress was fairly reasonable.***Be very cautious about purchasing here.....REMEMBER, THEY ONLY HAVE SERTA I COMFORT HYBRID MATTRESSES. If you dont like that manufacturer...or memory foam......you are stuck......BIG TIME.
Bought 2 mattresses from here, both DEFECTIVE!! Dont waste your money or time, the owner will not stand by his customer. Doesnt even have the respect to call the customer back. I cannot express how disappointed I am with this company. I only posted 1 star because it wont allow zero, but trust me this place doesnt even deserve the one!!!!
Great people, great prices, great product. What more do you need.
Always will to work with, friendly, on time, we have purchased several mattress from the will go back
Great service and great payment options!
Great variety of mattresses, service, value and friendly staff.
Great place to buy your mattress.
Best place to get a good quality mattress.
Quick and easy trip shopping for a mattress!
Great service and friendly sales staff.
Exceptional customer service