Had a Rapid COVID Test done and they lost my test swab! Also after I swabbed my nares, the woman at the window had the gall to ask me if I had swabbed already when I put the swab back in the bin. Unbelievably poor customer service and very unprofessional. Will never go back.

This place never answers the phone ever and when they do their help is very rude. Had a prescription ordered on Wed and still dont have the meds because they are lazy and dont order them. Glad Im not dying.

If I could leave zero stars I would. Utterly rude staff in the pharmacy department. Was on hold for 15 minutes, was hung up on and when I called back I was on hold for another 15 minutes only to be greeted by a completely rude staff member. I will be taking my prescriptions elsewhere. I understand youre busy, but come on now.

Awwwwful customer service.

This Wallgreens needs a bigger pharmacy. Part of the problem is when the next Wallgreens is over hour away & not open 24hrs. Also giving giving people partial prescriptions constantly is a joke! And to top it off I called back at 2am on the 18th and the pharmacist told me part of the reason they don’t have scripts ready is because doctors offices forget to call them in. Wow

Need drive thru only open notification on line.

Good place to go 24 hrs. To get what you need.

This review is for the store side only as I have never used the pharmacy. Kalem went above and beyond to locate a product for me. Cindy Lou behind the counter is the sweetest. Every one of the employees I have had interaction with have been beyond pleasant.

Walgreens employees are always helpful. Like there products and sale items!

I travel all over the country and deal with Walgreens in all different states all I can say is the pharmacist on nights Michelle is the best pharmacist I have dealt with. I wish more pharmacists were like her.Michelle if you read this Thank you for everything you do God Bless

Great customer service 🙂

Cindy & donna #1 do great work. so friendly. i stop by just to say hi to them.

Not terrible, but could be better. Ive personally experienced several pharmacy errors, billing and medications. There are good, efficient and friendly staff members, and there are also not so good staff members.

Expect to wait long periods of time. If Im in a hurry I avoid Walgreens, after today I will never be filling prescriptions there again! I waited in the drive thru for 30 minutes! I was on hold and got hung up on twice after waiting on hold for 10 min. Then when I picked it up I waited for a long time with no one in line. They are also rude. Switching to Hyvee!

Picking up a single prescription? Be prepared to WAIT and I mean WAIT! If your in a hurry... FORGET ABOUT IT! This place is the absolute WORST! Some of the techs are rude and clueless, some techs like to carry on conversations with a customer and it wont even be pertaining to their medicine, while others wait in line at the drive thru and inside lines to pick up their prescriptions. Its like Walmart having all those lines but only two open! You have four techs working and only one working the inside and one working the drive thru. Whats the other ones doing? Or their understaffed. Whats the point of having two lanes if you only do one customer at a time!? Also makes sure to check any gel tablets that you get from there, because I have received my medicine with white powder substance all over it when their should have not been! Your better off going to CVS or Walmart honestly! Also good luck with them letting you know your prescription is ready as well.

I prefer Walmart pharmacy...I only go through Walgreens when I have to take my kid or myself to the clinic a few blocks down the road and they never get things right, or takes forever for a common Rx...and they still havent even gotten my address corrected...I would have saved time and $ just going through Walmart tbh...🙄

Lisa, a cashier, is absolutely horrible. No manners what so ever, acts like she owns the place. Will never be returning as long as she works there. Can’t believe the way she talked to me, even in front of a manager. I left the store In tears after the way she talked to me.

Staff is really nice and friendly. The pharmacy is always busy, but the staff there is pretty good too and always hard at work.

Walgreens in peru is so slow. Why have 2 drive thrus if you only have 1 person working the window? I sat in line for 30 mins!!

I love Walgreens been coming to the one in Peru Illinois since 1995. Never had a problem the staff are all so nice n helpful..

I am sorry to have to say this but this pharmacy is so incompetent. I use to use this local years ago and it was wonderful. What happened? I know some good people that work here so I do not understand the problem. Is it the management… or it is just some of the employees? Whatever the problem is, it needs to be dealt with. I would not recommend this location to anyone!!!

There had beenConfusion as to whether a prescription had been called in or not. The clerk stayed with it, using the fax machine and resolved the problem. It

I moved here back in September from 3 hours away. Automatically when I needed medicine refilled I used Walgreens as always. I have NEVER dealt with a pharmacy soooooooooo slow. I thought maybe it was the day however everytime since has been the same. There are times I travel so Walgreens is convenient, however I am so close to finding a new location. If anyone can recommend a better location in Peru area please contact me. With as much money we spend on medication each month any pharmacy would love to have us.

They Lost my insurance card within the 20 minutes it took them to fill the prescription.

While the makeup counter people are sweet and helpful, the pharmacy is poorly managed, understaffed, undertrained, which becomes obvious as you are left waiting ages for prescriptions (and watching the poor, sick souls waiting next to you suffer for hours before they are granted their antibiotic or other medication). Routinely at this store, Ive had a pharmacist or tech forget to order a high dollar, relatively rare medication prescribed by my board certified pain specialist. Few pharmacies stock this medication, but Ive been taking it for years, with my doctor often required to prove I still need it every three to four months. This pharmacy imposed an arbitrary store rule that they wont fill pain scrips until youre three days from being out of medication (most insurance would pay for fills a week earlier than the store allows). Then, the store orders appears to order medication just twice a week, so if they dont stock your pain medication, inevitably, they force a patient to do without medication. This happens to me on a regular basis, but rarely does the pharmacist own up that they simply forgot to order the medication when they said they would. Last few times, the pharmacist told me that they had tried their best to order my medication but the medicine was discontinued by the manufacturer (or the sku number changed, or the strength of the medicine changed....Ive heard every made up excuse you can imagine from these professionals). Within ten minutes, I was able to personally speak to the manufacturers pharmacy department who connected me with their regional distributor of the medication who assured me that not only was the drug still being manufactured, but that other Walgreens in IL were ordering it every day, and that there was absolutely nothing amiss in the supply chain- it was clearly a store issue. If CVS or HyVee, or any other pharmacy in my area stocked my medicine, Id take my business anywhere but this Walgreens. I feel so bad for the kind new hire techs and loyal old guard employees who take abuse from the customers because of the management and a few bad pharmacists dedication to mediocrity.Special mention for the late night pharmacists, who are usually very quick and helpful. Generally though, this is not the place to entrust with your healthcare needs.

Zero complaints from me service as expected. Nice to reorder meds on internet and email when ready

Too High Priced for the Poor People too Shop.

Waited over an hour for meds I needed right away on 9.10.2019 at 9:15 AM.

I changed my prescription to here.I couldnt be happier.they really help me out at more than one point.

Much love to the staff here.

Clean and good quality

The only pharmacy in peru that you wait forever at, whether you are first in line or last.This pharmacy is a joke.Staff it or close it!!.

They are the WORST.....told me my medicine would be in today at noon.....called that dont have it and dont know when.....Told them will switch to CVS

Slow!!!