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Caliber Collision
1235 E Wisconsin Ave, Pewaukee, WI 53072, United States
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Caliber Collision
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Br
Review №1

The team at Caliber is top notch! We got our vehicle back 3 days before the estimated date! Quality of work is second to none! This is the first time I’ve used the Pewaukee location and I will definitely be bringing any further work to them! Great job!!

An
Review №2

Were glad we chose Caliber Collision (Wisconsin Ave in Pewaukee) from the list provided by our insurance after a hail damage claim. Communication was excellent, and our car was finished well before we expected it. Ted and whoever did the dent work were outstanding, and the pleasant lady in the office was helpful with rental information. Highly recommended.

jo
Review №3

I brought my car in for a minor repair. Even though they were busy, they still made time to get my car in and repaired the same day! I am very pleased on how I was treated. Thank you Ted and Carol!

Li
Review №4

Needed my tailgate replaced. Did the job in record time. The car looks brand new.

Da
Review №5

Friendly courteous fast very efficient great service

Ju
Review №6

Thorough repair. Explained the process of how it all repairs and painting comes together. Repair took about a week.

La
Review №7

Repair went smoothly and just fine. Liked getting the text updates so knew right what the status was. Thank you.

Da
Review №8

The coordination between caliber collision, my insurance company, and the rental car company was fantastic, the stress of having to deal with all three companies was completely eliminated. caliper collision Pewaukee made my experience outstanding and the craftsmanship on my bright yellow Jeep renegade almost brought tears to my eyes my Jeep looked brand new again. thank you caliber collision Pewaukee

Ri
Review №9

Both times I have worked with Caliber have been great. This last time, Ted really went above and beyond for me. The insurance company kept hanging up on my calls and got my claim set up completely wrong, and Ted helped me and called that company to get everything set up correctly. He even helped me out by getting me set up with a free rental because the insurance company wasnt going to cover it. He made a stressful situation so much less stressful, and I am so thankful for his and Calibers help! 💖👍

Ad
Review №10

Always bring my vehicles here. I will never change to a different auto repair shop. Quick and well done. Jim and the techs are very professional and honest.

Jo
Review №11

Nice job, completed on time. Plenty of updates on progress. Would return again if needed and recommend to others.

Kr
Review №12

Heidi at Caliber Collision took excellent care of our car! She was very helpful and kept in touch with photos and progress. The car looks amazing and we are extremely happy! Thank you so much!

Li
Review №13

Would recommend to all my family and friends! Extremely polite and professional customer service and car was ready in half the time! My vehicle looked amazing and they even cleaned out the inside of my car and having two kids lets just say I loved that!!

ki
Review №14

I had an amazing experience with Caliber Collusion. My car had to be taken there due to an accident. I was already going through a lot of stress and their professionalism made me feel better.Especially I want to thank Heidi for keeping me up-to-date with the progress of the repair and answering all my questions, addressing my concerns. Great job!Thank you

Mi
Review №15

Wonderful experience all around!! I put off getting my car repaired for 2 months because I dreaded the experience. From the estimate to the rental car to the communication to the end product, these people were exceptional all around. They made everything so easy and they delivered on time when they said they would. They thought the time might slip through the weekend and I expressed the need to have my car for the weekend. They worked extra hard to make sure I had it by Friday at 5pm. They are the best!

Da
Review №16

I would recommend getting any body work service here. My car looks flawless and I couldnt be more happy. They stand behind their work and it shows. Will be a repeat customer for life.

Ch
Review №17

Had a minor repair completed and had an excellent experience all around. Goffs was recommended to me by my Subaru dealer and I went with them after seeing all the positive reviews. Price was not cheap, but reasonable. Work quality was excellent. They turned it around in 24 hours and even did a complete detail of my car - it hasnt looked this good in 5+ years. After that great I experienced and while I was still there, I asked them about some scuff marks that appeared on my rear fender while I was in Pick N Save a few years ago. At no charge, Goffs removed all the paint that had rubbed off on my car and been stuck on there for ages, buffed it out, and it looked almost brand new. Everyone was polite and helpful throughout. The experience was excellent all around. Its nice to be able to write such a positive review of a local business.

Am
Review №18

Dave Adams was phenomenal. He was in frequent contact with my insurance company to be sure the process went as quickly as possible. I appreciate everything they have done!

Jo
Review №19

Heidi went above and beyond to help me from start to finish and even called to follow up and make sure I was satisfied!! I have already recommended caliber collision to my friends and coworkers!

Fl
Review №20

These folks did a great job with my Mazda and James was very professional and friendly! What a great experience!

Th
Review №21

These guys are amazing and they are a Direct Repair shop with my insurance company! They have a whole wall of insurance companies that they work with, including a lot of the common ones like Allstate and Liberty Mutual, among many others. That made the process much easier when they found additional things that needed repair during my cars fixes. Speaking of which, Casey was very upfront about the damage that there appeared to be and cautioned that they may find more once they started working, which is a huge plus. And the repair length estimate was PERFECT and my car was done on time! Debbie was also very friendly and when I realized that I forgot my staff badge and key from work in my vehicle and called for it she had it secured at the front desk when I came back for it. Before I officially dropped the car off she explained the necessary paperwork really well and made it easy to understand too.If I could give this place 10 stars I would!!!! AND THE BEST PART IS they have a warranty on the repairs that they did for as long as you own the car! So if any of the repairs or paint or whatever has any problems then you can bring it in.

Pa
Review №22

Caliber did excellent prompt repairs to my vehicle.

Br
Review №23

This place is amazing! You can tell they truly care about their customers. My boyfriend had gotten in a small accident and they were able to fix up his car for a reasonable price very quickly! They were the best price all around, and even if they werent Id still consider going to them because I know that I can trust my vehicles with them. They even gave my boyfriend a little flashlight for his keychain. Their waiting room is also very friendly. We will definitely go back if we ever need to!

Je
Review №24

Top quality repair work from some of the nicest people to work with in the area! The workmanship was flawless, and I received a complimentary detail thanks to Brian! My car looked great inside and out. Casey was especially helpful in providing consistent updates and ensuring that all my expectations were met. Truly could not have asked for a better experience!

Je
Review №25

They did an amazing job with my car after the accident. Very professional and kept me updated through the whole process. Was very nicely surprised when they had detailed the inside of my car.

Li
Review №26

Any more positive words for Heidi Teller and her crew at Caliber Collision in Pewaukee, Wisconsin. This is a clean, professional, reasonable NICE shop. Had some minor repair work done on my Lexus and it was done in 1 1/2 days. When I picked up it was clean, inside and out. Heidi Teller is very professional and even put my key on my key ring due to my arthritis hands! Hope I don’t need collision repair done again, but if I go it will be to Heidi Teller at Caliber Collision in Pewaukee Wisconsin!

Za
Review №27

Great service. Excellent communication throughout the process. Ted was a great advisor. Repairs look fantastic.

Er
Review №28

I had to have my car repaired after a minor fender-bender that became a bit more than anticipated. The staff here were absolutely phenomenal to work with. They are great communicators and were completely transparent to me with how the process worked. They answered all my questions and I appreciate how respectful and honest they were regarding my vehicle. If I have to get body work done again, I know my first choice will be Goffs.

Ev
Review №29

Highly recommend 10/10 service 👍

Go
Review №30

Timely complete estimate emailedSmooth drop off processDaily status updates providedQuality work by awesome techVehicle Returned on time as promised and super clean!Thank you

Ge
Review №31

After my accident, I had to do the estimate routine. I quickly found out most other body shops were uninterested, too busy or wanted to take shortcuts to repair my old Jeep. After making an appointment with Caliber, I met Heidi who handled the estimate. She listened to my concerns and addressed them politely and professionally. Heidi being a Jeep owner herself understood what I wanted and how to go about the repair. Throughout the process she kept me informed with photos and asked questions when they arose. They had the repair finished and painted faster than expected and the results are more than satisfactory. I cannot wait to enjoy warmer weather and my new paint. I will not hesitate to recommend Caliber to anyone who asks and will certainly use them in the future. Sincerely, Gerd Grafenstein

Mi
Review №32

Informative and well connected. found everything to make my choice to repair with caliber an easy one.

Am
Review №33

Great company to work with. Did an excellent job on the car and the customer service and communication is A+!

Je
Review №34

They are so nice at Goffs! They were very quick and accommodating to what I needed. Very reasonably priced. The staff is very professional and hospitable. No question, I would go back there again for any auto work.

To
Review №35

Outstanding customer service!! I stopped in for an estimate this morning for a small dent in my bumper. I was greeted with the most amazing smile from Andrew and he was extremely courteous and ready to help. He took a look at the dent and immediately said he could push out the dent. He took about 5 minutes and did just that!! I told him that was awesome service and asked how much did I owe him. He said nothing!! I could not believe it! He just made my day and I highly recommend Goff’s to everyone!! Thanks Andrew!!

Lo
Review №36

Super friendly and knowledgeable staff. They definitely care about the customer and do a great job.

Ta
Review №37

A+ work and customer service! I was treated very well by both James and the manager Casey, even the receptionist for that matter. I will definitely take any future work to Goff’s Auto Body in Pewaukee if I ever need body work on any of my vehicles. They treated me great and keep their patience with the astronomical questions I had. Thank you all for the great experience.

De
Review №38

Great job on the car! Very satisfied with everything. Even cleaned the car inside and out.

Ba
Review №39

I am not worthy of the extreme level of quality and concern demonstrated by the superior people who labor in quiet integrity at Caliber Collision.

Mr
Review №40

Recently I had Goffs install an aftermarket spoiler onto my vehicle. The service manager had me meet with their paint tech and their body tech to go over paint and installation options. This was done on my initial visit to the shop. They painted and assembled the spoiler the next day. I returned with the vehicle the following day to have the spoiler installed. The service manager brought me into the shop and I became involved in the placement of the spoiler on the vehicle. Their craftsmanship is top notch. The paint matched the OEM color exactly and the spoiler was placed correctly. I am a very satisfied customer.

Ma
Review №41

I needed to get my car fixed after reporting it to my insurance (Progressive) and was sent here. Throughout my whole experience there I worked with James and he did amazing job taking care of the issues that would come about. Made it very easy and quick. Thank you for all your help.

Th
Review №42

Recently had my right 1/4 panel done and so pleased the job they did. Car looks practically brand new, they went above and beyond. Money well spent!

Bo
Review №43

Great experience with Goffs! I worked with Casey and he made the entire process seamless and worry free. I got my car back sooner than expected and it looks amazing! I will definitely be using Goffs from now on. Thanks Goffs Team!

Ma
Review №44

Just got the BMW back and it looks great. I have been doing business with Goffs for years for my personal and company vehicles, and they have never let me down. Carol and Mark were fantastic. The communication was great and the vehicle was delivered right on schedule.

Je
Review №45

Just had some minor repair work done at Goffs. Outstanding service. I recommend Goffs to anyone who needs auto body repair work done. Thank you Casey and staff

Na
Review №46

I was completely satisfied with my experience at Goffs. They were thorough with the explanation of what had to be done and when it would be done. They made sure that when I got my vehicle back it was good as new and I was very pleased with that. I would highly recommend them to anyone who has minor to major damage to their car. Great experience!

Vi
Review №47

What a wonderful business to work with. Mark was so kind to work with. Every Staff member was great, communication between the customer and business was wonderful. They went out of the way to make the transition easier. Thank you Goffs staff.

Mi
Review №48

Amazing service from Ted! Everyone was very kind and helped me very much. Did an AMAZING job on my car, felt like I was buying it again the first time. Thank you again!

Br
Review №49

Amazing work and great communication!! Highly recommended!

Ri
Review №50

Goffs did a great job on my vehicle. They detailed the inside and it looks brand new. The staff was very nice and accommodating. If you need a repair Goffs is the place to go!!Thank you!!

Bo
Review №51

Let me start, by saying i have used Goffs Pewaukee before, and have always had excellent service and quality. This time was no different. They did a remarkable job repairing our 2005 Subaru Outbacks aluminum hood, plastic scoop, and hood latch. We purchased the car used in 2011, and the hood works better now, than it ever did. I am very appreciative of the quick turnaround, quality, and value for the dollar. Goffs Pewaukee hit it out of the park again!

Al
Review №52

Great work at reasonable prices...works with most insurance companies.

ca
Review №53

Just came in to see if a couple scratches could be removed and they got me right in no problem! Very friendly staff!! The man who did the work on my car was named Josh Seppala he was awesome and very friendly and knowledgable!! Definetly will go back when I need to!! Highly reccomend this place!!!

Pe
Review №54

Very friendly and efficient service. Anna at Goffs did everything necessary to work with my insurance company and get my vehicle repaired and painted in only 4 days. I highly recommend Goffs.

Cu
Review №55

I recently had someone rear end my car when it was parked. I went to Goffs to get an estimate. They were very friendly and I received an estimate of $900. When I went to pick up my car, I was only expecting for the bumper to be replaced and not much else, but it was far more than that. The replacement was done in a timely and professionally. They also guaranteed the replacement with a lifetime warranty.They even took the time for a less expensive bumper so I ended up paying less than $900. I was also suprised to my car super clean inside and out. The customer service was very welcoming . I felt like I was having my car fixed by a friend. The finishing touch was when they handed me my keys with a keychain flashlight on it. Goffs far exceeded my expectations. If I ever need to get my car repaired, they will be the first place I go to.

Ja
Review №56

Andy was the person I dealt with at Goffs in Pewaukee. He was very friendly and understanding, and I always felt he had my best interest at heart. My husband had always taken our cars to Merton Auto Body for repairs, but since the party who had rear ended our vehicle had Safeco Insurance they referred us to Goffs for an estimate. Andy handled our claim very professionally and in an expedient manner. It was especially nice to have a car waiting for me when I dropped off my car and it was just as nice to be able leave the rental car at Goffs when I picked up my vehicle. We were very happy with the service and work that was done on our car. We will definitely use Goffs in the future. Thank you Andy for your exceptional customer service & Goffs for your great repair work!

Bo
Review №57

Excellent body work. Fully coordinated with insurance. Even buffed up a scratch

ka
Review №58

I spoke on the phone with a gentleman named Marek, and he was very helpful in answering all of my questions and went out of his way to make sure I received excellent customer service! Positive attitudes and a willingness to help is something I noticed regarding all staff at this location!

An
Review №59

I just wanted to express my appreciation for the great service I had at Goffs in Pewaukee. I was referred by my insurance company and thanks to Aaron, I felt very comfortable having my car worked on here. I will for sure refer anyone I know that needs their car worked on in the future and refer them to Aaron. Thank you again!

Er
Review №60

I had my car repaired with them and I worked with Anna Weiss for my estimation and she did an awesome job! thanks for making my mustang look great again!

Ma
Review №61

I went to the Goffs Auto Body In Waukesha on Duplainville Road. I wish I could find all the good words to express how wonderful Daron at Goffs Auto Body was to me, as a client, and as a person. Im from a large family- I have 6 first-cousins who are mechanics. I knew how much my repairs SHOULD cost. I was quoted a cost for MORE THAN DOUBLE that amount by a dealer for the company who sold me my last FIVE cars! I took the car to Goffs and Daron came back with exactly the right price. Honesty! Who does that anymore? He was friendly, intelligent, willing to answer questions, and had the car ready a day EARLIER than expected. I hope Daron keeps doing what hes doing for a very long time- but I suspect his wings and halo are already waiting for him! Get your auto body repair work done at Goffs- because good people do everything a little bit better!

Da
Review №62

Friendly staff willing to explain and answer all of my questions

ke
Review №63

Had someone hit my vehicle and the service here was great fixed it on time and they even cleaned the inside of the vehicle Would highly recommend this place for all repairs

Le
Review №64

A pleasure to work with them! They have always done beautiful work. They are courteous and professional!

Gr
Review №65

Went to get a quote on a rock chip and the service department filled the chip in with paint and gave me the left over paint. I have got work done at Goffs before and always been extremely happy with the service and finished product.

Ka
Review №66

I was referred to Goffs after an accident from my insurance company. Thanks to Aaron, the process ran very smoothly!I would definitely send referrals his way!

Cr
Review №67

Great customer service, Marek was great to work with and knowledgeable. Go to Goffs if you want premium exclusive quality! Would recommend to anyone!

Ch
Review №68

Thanks for the painless estimate experience. They answered all my questions and Anna guided me through the insurance process step by step.

To
Review №69

Ive gone to Goffs several times over the last few years, and had many friends do so as well, because they have consistently under-promised but over-performed. Theyve brought up any concerns or gotchas about potential problems related to the job before-hand, but in the end their work consistently exceeds my expectations.I am particular about my cars, and Goffs has worked with me to deal with some tricky work, especially recently. Their flexibility and willingness to tailor their work to my requirements means that we both end up pleased, instead of disappointed as my experience with other auto body businesses has left me.Give them a try: work with them, listen to them, and give them your opinion and feedback up-front. Ive sent a number of friends and coworkers to Goffs - perhaps youll be the next? :-)

Em
Review №70

My car was delivered on time and the communication I had with Anna was very professional. I would recommend this shop for any repairs to future customers.

Br
Review №71

The staff is very helpful and addressed all of my concerns.

Sh
Review №72

Excellent service. They even replaced the dead battery on my key fob free of charge!

Ed
Review №73

High quality service

Ca
Review №74

This shop has no idea what theyre doing...find anywhere else to go and avoid the hassle of this place...

De
Review №75

Great service and great job!

Gr
Review №76

Quick service, helped to work directly with my insurance company and a very clean car when complete! Thanks

Da
Review №77

Their service goes above and beyond. True quality work !

Br
Review №78

Great job done

Ka
Review №79

This is the only place you should take your car for any auto repairs!

Ry
Review №80

Theres a reason they have been around for so long!

Ja
Review №81

Where they value your business

Ke
Review №82

Had a few scratches on my brand new truck. They really took care of me. And the truck, it looks new again!

Information
11 Photos
82 Comments
4.8 Rating
  • Address:1235 E Wisconsin Ave, Pewaukee, WI 53072, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/pewaukee
  • Phone:+1 262-691-2740
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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