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Lake Country Auto Care
449 Hickory St, Pewaukee, WI 53072, United States
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Lake Country Auto Care
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Fr
Review №1

These guys saved my trip. We came into town and had some car trouble. They took the time to help someone who was not one of there regulars. Please support this great company.

Br
Review №2

I was going to go and get my emissions done but there was one no parking and two I didnt see any disability parking and I am disabled. Chances of going back? Pretty much zero.

Sh
Review №3

I was stranded a long way from home and very anxious. My car was towed in, you guys diagnosed the problem, got the parts and had it fixed so I was back on the road in a couple of hours! I am extremely grateful! Thank you!

Pa
Review №4

I went to get my emissions tested, it was quick, and easy. I left will all necessary paperwork in hand.

Ca
Review №5

Exceptional customer service.Cant recommend them enough!

ju
Review №6

Went in for emissions testing. They came out and got my vehicle, tested it, and I was out of there in 10 min. Super friendly as well.

Ni
Review №7

Went for an emissions test...took me right away, came back within 10mins with the car registered and sticker on already! Fantastic! Will definitely be back!

Je
Review №8

Great customer service. I called and needed 4 new tires and they got me in the next day. Great prices and service

An
Review №9

My first time there and was impressed with their knowledge and quick turn around time.

Ri
Review №10

Stupidly, I completely filled my VW Jetta with gasoline rather than diesel whilst at the Kwik Trip in Waukesha. I called a local tow company to get me to Lake County Auto Care in Pewaukee.The service was amazing. The vehicle was towed at 11am and was repaired by 4:00pm right before they closed. The bill was so reasonable and included the tow fee, a fresh full tank of diesel and the labor. The total bill was $280 which was significantly better than j anticipated for a fuel drain.The fact they immediately set to work to get me back on the road before the weekend was truly appreciated. This is a company that we’re friendly, professional and clearly did a great job for a great price.They called me up before collection and explained what they did and how they were able to fix the problem in the most cost effective way. The receptionist left me a voicemail message too (Amy).I’m sad to have broken down but really happy to have found a good reputable auto shop to do the work. I would definitely use this shop again.

Du
Review №11

Top notch service!

Kc
Review №12

Andy and the crew at Lake Country are very honest good people to do buisness with ive had a number of things done by them. There reasonable and very proffesional. They diagnose and give you an estimate its no wonder there always so busy and they will still try to fit you in sceduele by far 5 star im glad to live so close to there place of buisness . good people

Su
Review №13

Ok. Super happy to have found this place. Right around the block from my home. I brought my car in for an Emissions Test. No appointment, and they took it right in.Whilst waiting I had the pleasure of speaking with a mechanic and he was so friendly, so helpful. I also spoke with a lovely lady who was waiting for her car, she told me shed been bringing her vehicles here for a long time, and got her whole family to start also.Place was very busy, at 8 in the morning, and I did schedule an appt. to bring in my car for a new customer complete check over. Im actually kind of excited to have a place so close to home, local and professional, that I can bring our vehicles to. Have a feeling well be long time customers. Highly recommend.

Za
Review №14

These guys did a fantastic job. Full brake job and a new tire for $700. For all those like me who have a problem finding mechanics: THEY WILL INSTALL AFTERMARKET PARTS, they just cannot provide a warranty for anything aftermarket.

An
Review №15

Great service. Emission testing completed in 15 minutes. Kind staff. All in one service!

Da
Review №16

Professional educated so friendly courteous awesome place

Ji
Review №17

Ive only been coming here for a few years but have always gotten honest and excellent service on my vehicles. Straightforward advice on what may or may not need to be done and integrity that is seldom found. As an example, recently my wifes car had a sudden braking issue so we brought it in. Not only did they quickly diagnose the issue, they had the integrity and honesty to inform us this is a common problem and had an extended warranty/recall for that part. They then called a local Ford dealer to confirm this issue was covered under the recall and sent me on my way to get it fixed under warranty. A not-so-honest shop could have easily made the repair and charged me for the parts and labor.

Em
Review №18

I needed some basic maintenance on my car (oil change, tire rotation, new windshield wipers), and they got me in and out in less than 30 minutes. Not only that but they called me about 20 minutes later to tell me they forgot to change out my wiper blades and were extremely apologetic about it. I went back to the shop and as soon as I pulled up they ran outside with my wiper blades. I truly appreciate the honesty. It wouldve been so easy for them to make a few extra bucks by not notifying me of the mistake. Everyone there was very polite and professional, and I will definitely go back for future maintenance and repairs!

Ad
Review №19

I have given these folks some repair challenges and they always come through. Very informative, thorough and efficient.

Ru
Review №20

Hand down the best repair shop in our area!

Ji
Review №21

Ive been looking for an independent auto repair shop in the area and Lake Country Auto Care nailed it. Easy to schedule. Professional. Provided a timely diagnostic and repair at a fair price.

De
Review №22

They are very competent and quick. Prices are great.

Mi
Review №23

Fast & friendly! All I needed was an emission test and they had me in and out in less than 10 minutes, no appointment needed. Thank you :)

Ga
Review №24

Great service. Needed a leaky rusted differential cover on my 03 Tundra cut off and a replacement welded on. Not an easy job. It looks like new. Excellent job. Will be using Lake Country for all my auto service needs in the future. Thank you.

Te
Review №25

They really stand by their work and I highly recommend Lake Country Auto. About one month ago, I used Lake Country Auto Care for the first time. My car would not start when I came out of work. I had the car towed to Lake Country and was told later in the day that it the fuel pump on my Sonata was bad. They replaced the pump. About a week later, my check engine light came on. I called back and told them that the error code indicated a vapor leak. I was told other issues could cause this error code, but I could bring it back in and if there was an issue, they would make it right. As this was my first time using Lake County, I got a second opinion from the dealer I usually used. I was told there was leak around the fuel pump, most likely the o-ring. The dealer also charged me for the diagnosis. I called Lake Country back and told them what the dealer had found. They asked me to bring the car back in. I brought it back in and gave them a copy of the paperwork from my dealer. They did the test and found the leak which they repaired that same day. When I came to pick my car that afternoon I talked with one of the owners and discussed my experience. I was really pleased that she not only listened to me, but also refunded the charge I had paid when I got a second opinion. I have since recommended Lake Country to my co-workers and will not hesitate to bring my car back to Lake Country Auto when it needs work.

Br
Review №26

Lake Country Auto Care has been the only service center we’ve allowed to work on our vehicles since 2011. From a full engine replacement to routine maintenance, Andy and Amy have always been honest and fair in pricing, upfront about potential upcoming vehicle problems and fast at getting our vehicles back on the road. We drive 30 minutes from home for them to do the work simply because we know the work will be done properly and we won’t be faced with scheduling time for rework.

Ka
Review №27

They do just whats necessary!

Ki
Review №28

They do a great job and are reasonable in price staff is very friendly

Jo
Review №29

5 stars as always!! Love this place and the entire crew!!

Sh
Review №30

Very good staff

Ke
Review №31

They got me in to look at a failed home tire rope plug within a half hour of calling. Tires Plus wouldnt touch it and wanted me to buy a full new set of AWD tires to replace my barely used 2017 current ones, but Lake Country patched me up and sent me on my way in minutes. Theyll be my first call for car trouble for now on!

Ki
Review №32

We have used Lake County Auto Care for many years with all of our vehicles. We are always very happy with their friendly service, knowledge and fair prices. I highly recommend them!

Sa
Review №33

Reliability is one among the many aspects that any customer will look in any given mechanic. At Lake Country Auto Care the mechanics have met that requirement. They are always reliable when needed and so much dedicated. Highly recommend them.

D
Review №34

Had a great experience at Lake Country Auto Care today. Drove in with a nail in my tire. Tire repaired in less than 5 minutes at no charge. Great customer service. Will definitely patronize again in the future

Br
Review №35

I only talked to one person but if they are anything like her, I will be coming back for my truck issues. Friendly and concerned about my windshield and what happened.

Br
Review №36

Great service as always

Ma
Review №37

Been bringing our cars there for years. These guys do a great job. Several times they didnt even charge me for taking a look to see what was wrong. On top of that, their pricing is fair. Highly recommend.

Ka
Review №38

If you are looking for supreme service, this is the place to go!!! This morning, I frantically stopped in with a flat tire. The gentleman who cheerfully greeted me put me at ease, letting me know they would look at it right away and that everything will be okay. He discovered a nail in the tire and repaired it immediately. Best of all, he didnt even charge me for this amazing (and in my mind, HEROIC) service! I went from panic-mode to feeling 100% relieved in under 10 minutes! Lake Country Auto Care has my business for life!!!

J
Review №39

They fixed my car after another auto repair shop couldnt figure it out! Im extremely happy with how they handled the diagnostics and repairs. They were cost-effective and extremely professional!

Te
Review №40

Fantastic Service. Was able to get schedule for very next day and had a lot of work done on our vehicle completed before 2:00 p.m. Location close to a Wisconsin Coach bus stop so was able to get to work after drop off vehicle early morning.

Mi
Review №41

Great friendly service today at Lake Country Auto. I had an alternator that failed quickly on a Sunday I called Monday morning and my car was serviced that day. The estimate was comparable to other locations and it was fixed the same day. Quick quality service - I plan to return with any auto repair I have.

Ma
Review №42

Amy and Andy have a very honest shop. Good honest prices and quality work. Have used them for years and hope to continue

Ro
Review №43

This family run business has gone out of their way to help when needed.I have had all my vehicles serviced since Andy opened his shop.They run a professional business, always upfront and no surprises.With the cost of todays vehicles, repairs are not cheap.You want it done right, Lake Country Auto is the place to go.

Ja
Review №44

I have always been satisfied with the service and courtesy that I receive at Lake Country Auto Care. Everyone is very friendly and respectful. I appreciate that fair estimates are given and repairs explained to me. I no longer live in Pewaukee but I continue to use Lake Country Auto Care because everyone knows my name and I appreciate the service.

Ja
Review №45

Our cars have been repaired here for years. Always had the job done right and given the best recommendations, not the cheapest. Theyve done inspections and fine tuning of minor issues for me at no cost, just so the job was done right. You get what you pay for. Highly recommended.

Mi
Review №46

I had my admissions test there

De
Review №47

Had a extrem problem with the cars computer. They where great with solid service above and beyond my expectations

Co
Review №48

Amazing customer service. Could not have been more fair and honest. I will be back

No
Review №49

If they had a negative rating I would give that!!! Took my truck in to have the 4WD unit repaired as it was not shifting into 4WD. Was told the truck was done and as soon as I drove off the lot, it did not work. I immediately went back in to let them know they did NOT fix it and I wanted to speak with someone that evening about it. Evidently, that little tidbit of customer service is not done here as the owner, Andy, laughed at me when I asked the next day why nobody called me the previous evening. The bill for that portion of the work was $299.44. After demanding a refund, which he flat out refused, I was asked to bring it back for them to look at it again. I refused since they had already tried to fix it, told me it was repaired when indeed it was not, along with the unprofessional way I was treated the previous night and that day. Told them I would take my business elsewhere and they would hear from me.It finally got to the point Andy told me, Bring it back in and well put the old parts back in and refund the labor. Really? After several E:Mail exchanges with the BBB, Lake Country offers to reimburse me $200.00 for a repair bill of $299.44 THAT WAS UNNECESSARY. I refused that and would ask anyone in my position if they would accept that solution? Pay $299.44 for parts and labor that were not needed, then when it was proven to them, offer to reimburse me only $200.00 FOR THEIR MISTAKE leaving me on the hook for $100.00.Thats some fine customer service skills there.....

ro
Review №50

Excellent service.Auto repair you can trust, Friendly people. I have been using their services for years and will continue to do so, Highly recommended..

Ku
Review №51

I had a great experience at Lake Country Auto Care. I live in New Berlin and work in Waukesha, easy to get to their shop in Pewaukee. Quoted me exactly the amount and parts needed, dropped off the car in the morning and had it done in the afternoon. Car runs great, no more noise with the wheel. Thank you again.

Du
Review №52

Andy and Amy have been taking care of us for years and years, good service, honest pricing!

Ju
Review №53

They got me in immediately for my emissions test.

Br
Review №54

Had a extrem problem with the cars computer. They where great with solid service above and beyond my expectations

Am
Review №55

Was in and out for emissions testing.

Mi
Review №56

Fast and reliable

Ry
Review №57

I took my 2002 chevy s-10 to this place to install a new transmission. I only took it here because my father-in-law said they repair his cars, and they were trustworthy. WRONG!! They did install the new transmission to the tune of $2,000, and while they were doing this, they said my upper and lower ball joints were bad. I asked how much that would cost they said $800 for the lower and $500 for the upper. Not knowing anythind about cars, I asked if they could just do the upper, and they said yes. Then billed me another $1,300 for both upper and lower ball joints. I asked again about only the uppers, and the service manager said that was impossible to do just the uppers. This is something I would have had my regualr mechanic do for half that price. They also screwed something up while doing the ball joints and now when I turn my wheels to either side there is a loud thunk noise, which they claimed they could hear or find. Bottom line: these guys will try to scam you out of your money, and they do not stand behind their work.

Me
Review №58

Ive been taking my cars there for years...since Andy opened it in Pewaukee. I trust his work. And, no, its not dealer pricing.

An
Review №59

I am fairly confused reading these reviews. I have been a customer of LCAC for many years, and have come to them for repair on several different cars.I have referred people to their shop for repairs as well. They are usually able to inspect and give me a quote in under a day. I have never had an issue with any of the repairs they have done. I am aware that they may be a little more expensive than other places, according to these reviews,but I have never felt ripped off and always walk away knowing if I did have a problem, they would take care of it. Also, when I look my repairs up on RepairPal or AutoMD, I find that the quoted price usually falls within the online estimate.Still not convinced they are the best overall place to take your car? Well, thats too bad for you, but at least they will be able to get to my car quicker!

To
Review №60

Horrible service I went here because my step dad said they were his mechanics and all i needed done was a cylinder misfire code to be turned off and they said that i needed a new fuel pump and fuel filter which have nopthing to do with spark plugs so i say yes do the fuel pump and filter and they charged me 500 dollars in part and another 700 in labor for a fuel pump which i dont think they even replaced because the fuel pump now makes a loud noise evrytime i turn on the car or accelerate and exactly 1 year later just after their warranty expires the whole thing stops working completely total scam artists never take your car to these assholes

Sc
Review №61

Good prices and easy to deal with people.

Do
Review №62

We are very pleased with Lake Country Auto Care. Their pricing is reasonable and service is excellent. They do not charge you for work you do not need.

Ad
Review №63

Overcharge for labor and parts. Had fuel line replaced left new one hanging and exposed and brakelines were broken when I picked it up

Vi
Review №64

Great service and prices

Li
Review №65

Good repairs good people

Jo
Review №66

Great customer service

Mi
Review №67

Seem decent and trustworthy.

ro
Review №68

Everything people are saying in their reviews is true. I will never return.

Ce
Review №69

Honest, dependable work

Ma
Review №70

Service is alright, but prices are way too high. Used to come a lot and wont be coming anymore.

Ke
Review №71

Great place.

Jo
Review №72

👎🏻👎🏻👎🏻👎🏻 not recommended for sure 😡

bu
Review №73

Dealer pricing.

Information
48 Photos
73 Comments
4.4 Rating
  • Address:449 Hickory St, Pewaukee, WI 53072, United States
  • Site:http://lakecountryautocare.com/
  • Phone:+1 262-746-9200
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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