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CenterPointe Boat Services
400 Sussex St, Pewaukee, WI 53072, United States
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CenterPointe Boat Services

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Ch
Review №1

My experience with Center Point was outstanding. Nothing but Professionalism, thoughtfulness, courteousness, and kindness. Always willing to please their customers and go the extra mile. From sales to details. Their crew are the best in the business. I wouldnt go anywhere else. Totally worth the wait if you find yourself in that situation. Eric and Gene are top self. Keep up the good work guys. You guys are an asset to the company.

Ma
Review №2

The crew at CenterPoint helped make my Lowe Pontoon purchase as smooth as possible. Special shout-out to Lee for helping us get on the water delivery day on Lake Winneconne. Highly recommend.

Ke
Review №3

Excellent customer service coupled with extensive expertise.My wife and I recently worked with Al V at CenterPointe Boat Services. Al made sure he understood our requirements and shared his extensive boating knowledge with us. We are always treated with genuine care. The result: we are taking delivery of a new pontoon boat and trailer next week! We highly recommend Al V and Centerpointe Boat Services to anyone in the market for a new boat or any boating service.

Do
Review №4

Top notch service. What they didnt have they got within 24 hours. Called me when items were in. Their competition in Waukesha doesnt even answer the phone nor do they call back as promised on voice-mail. Centerpoint has them beat! Mitch was great to work with! Thank-you Mitch...

Bl
Review №5

My experience with the sales and service departments were way beyond my expectations.Rick in sales was patient with me as new boat owner and made sure he understood exactly what I wanted and that it fit with what I planned for the boat. He also took the time to be sure I understood and was comfortable with the purchase before heading out on the Big Lake.Gene in the service department took on basically rebuilding all aspects of my Boston Whaler that had been used used and abused. He talked me through the process, options and made sure I was getting the boat I wanted at the end. He pretty much built me the boat of my dreams. I was blown away when I pick it up.After a season in the books I couldn’t be happy with the service and my experience. Have already recommended to others.

Ke
Review №6

Very nice showroom for sure. Great team of associates.

To
Review №7

Great place, nice salesman and so far great service.

Je
Review №8

Great customer service! My husband and I were recently looking for a boat in a very dry market. Initially, we went to Skipper Buds where we purchased our old boat a couple years ago. We were unable to get anyone to help us or even look into boats with the dry market. We went two Saturdays in a row, the second visit we were told “oh, your back”. We left not knowing where to go from there. I saw Center Pointe in google maps located close in Pewaukee so we went there.Walking into Center Pointe we were immediately welcomed by Rick Welch. He was very nice, agreed there was a dry market but still had available boats to show us and answered all our questions. We purchased a beautiful Monterey bow boat from their showroom (we never heard of Monterey boats, the model we purchased is beautiful and similar to a deck boat).The purchase process was fantastic. They found us a great rate and the signing process was quick and easy with Al Visintainer. I cannot say enough how nice they were and important they made us feel as customers.

Da
Review №9

Friendly knowledgeabke staff always willing to help

Na
Review №10

Al was most helpful in getting my boat appraised when other dealers in the area turned me down.

Er
Review №11

I highly recommend CenterPointe Boat Services. I purchased my first used boat from Allan in the sales department. He was knowledgeable and low key during the sales process. He took extra time with me at pick up to make sure I understood how to operate the boat. Since that time I have also used CenterPointe for maintenance and winter storage. Eric the Service Manager is very helpful and knowledgeable. I have found their pricing to be competitive with the other local boat services.

Mi
Review №12

Bought a new Regal LS4 in October,sight unseen. Richard was very helpful in answering any questions we had since we were traveling from Akron Ohio to purchase the boat. We also worked out a firm trade price for my current boat which worked out well for both parties.We could not be happier with the boat as well as Al and his professional staff.

Ma
Review №13

You better read carefully anything you sign, my husband just electronically signed to get our motor winterized, they told him he was signing just so they could do the work never gave us any paperwork. Our motor was stolen from their property, they called us after it was gone made out a police report. Told us we had to call our insurance company and make a claim, they said they take no responsibility for anything left on their property!

Ch
Review №14

Took my boat in expecting a major repair to the boat. The Service person listening to me explain my strange situation then said something does not add up so he took a look. He completely set me straight and I was on my way with no service to the boat needed. They honestly could of taken advantage of the me with a complete removal of the lower casing type bill.Thank you for your honesty.

Do
Review №15

Brought my boat in for repair and originally the had problems diagnosing what was wrong. Brought the boat back twice and was beginning to think I was getting taken. They stood behind their work diagnosed the problem and charged only for parts not labor. Very satisfied how everything handled.

A
Review №16

Every time I go into this place, I get nothing but GREAT customer service.Thats hard to find these days. Keep it up CenterPointe!!

He
Review №17

Staff, sales and service were helpful and friendly and talked me through all aspects of boat purchasing.

Ga
Review №18

Best turn around of any dealer I have ever been to. I give them highest rating.

Do
Review №19

Al in sales is great knowledgeable, and honest. If you need service contact Eric he is the best.I had them do a lot on my Glastron this summer, and when I need a new boat they earned my business. Thank you👍

Ba
Review №20

Paul.w. was awesome. Went to look at a used boat. He was helpful, engaging and downright pleasant. We were very happy with our purch as and the excellent customer service we received.

Ch
Review №21

Think twice before you take motor to be repaired. Took technition more than 6 hours to find oil leak and replace oil pump. A job that should be 2 to 3 hours at the most. Expensive lesson for me.UPDATE: Center Point reviewed the time on the job and the billing and we agreed to an adjusted billing that reflected a mutual understanding of the work done and the total cost. Felt our conversation was helpful for both of us and felt we both understood where we were coming from relative to my concerns and the project work. Therefore I would rate their concern for my satisfaction a four maybe even higher.

Pa
Review №22

Parts guy was great went out of his way find the ignition switch I needed definitively be a repeat customer glad to see new owners .Dont miss old Ducos !!!

Da
Review №23

Excellent customer service from everyone! Highly recommended!

Ti
Review №24

I had a fantastic experience at Centerpointe. We bought our first little boat as a young family, and the staff were nothing but awesome. Alan C. who i worked with was super knowledgeable, a great teacher, helped immensely through the process, and all the other staff we worked with were friendly too. They were personable, relateable, and down to earth. We love the boat we got and would recommend to anyone to pay them a visit. They made sure our boat was fully up to snuff before letting us drive away with it, taking extra time to ensure everything worked great (shout out to Gene), and even took me out on it to teach me how it all worked, show that it was running great, and enjoy some time on the water with someone who could make sure i was doing things right.Go check em out!

Jo
Review №25

I have coming here for parts for years but the size of the operation had me worried that they wouldnt have time for me. Actually am giving them a try due to the friendly and helpful staff.

sa
Review №26

Service is good but price is very high compared to competition. Shop around before taking your boat to this place.

Jo
Review №27

Eric was great to meet and very accommodating.

Ti
Review №28

Great

se
Review №29

Paul is a good salesman wasnt pushy

Da
Review №30

Always have excellent service.

J
Review №31

Helpful staff and competitive pricing!

To
Review №32

Very friendly and helpful!

Ma
Review №33

Second time using them. Should have learned from the first. Poor service . Do not do what they promise. This place is so bad you have nothing to lose going anywhere else. Beware !!!!

Je
Review №34

Service department is very helpful

er
Review №35

Great service

Va
Review №36

Attentive staff

Do
Review №37

Very friendly staff

Information
69 Photos
37 Comments
4.5 Rating
  • Address:400 Sussex St, Pewaukee, WI 53072, United States
  • Site:http://centerpointeservice.com/
  • Phone:+1 262-333-0700
Categories
  • Boat dealer
  • Boat accessories supplier
  • Boat repair shop
  • Boat storage facility
  • Boat trailer dealer
  • Marine supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
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