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American Industrial Supplies & Tool Repair, Inc.
1101 US-83 BUS, Pharr, TX 78577, United States
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American Industrial Supplies & Tool Repair, Inc.

Comments
Da
Review №1

Walked out after guy refused to help me cause I wasn’t wearing a mask. Even though he was behind plastic barrier. Oh but he talked to me first about the tool oh and of course he would sell me a mask. What a tool.

Ev
Review №2

Shop here if you like getting cussed at. Owner screams at his customers and employees. Terrible customer service.

no
Review №3

DO NOT WASTE YOUR TIME OR MONEY ON THESE PEOPLE!! NOT ONLY ARE THEY RUDE, THEY DONT EVEN KNOW HOW TO REPAIR. I TOOK MY PAINT GUN TO THESE PEOPLE,MY WARRANTY WAS RUNNING OUT, I HAD NOT USED IT FOR ABOUT 6 OR 8 MONTHS BECAUSE IT DID NOT HAVE PRESSURE. WHEN I REALIZED IT THE WARRANTY WAS RUNNING OUT. MARY SAID IT WOULD TAKE ABOUT 1 WEEK TO HAVE IT LOOKED AT AND TELL ME WHAT WAS WRONG. AFTER SEVERAL PHONE CALLS, AND MANY EXCUSES ABOUT THEM NOT HAVING A REPAIR PERSON AND A MONTH LATER, THEY TELL ME MY MACHINE WAS ONLY DIRTY THAT IS WHY IT DIDNT WORK. MY HUSBAND IS VERY CAREFUL WITH HIS THINGS AND THERE WAS ONLY ONE FILTER HE FORGOT TO CLEAN AFTER HIS LAST STRUGGLE WITH THE THING. THE ONE ON THE HANDLE. THE REST WAS ALL CLEAN!! AFTER 2 MONTHS I WANT TO PICK UP THE MACHINE, THEY TOLD ME THEY COULD NOT CHARGE THE WARRANTY BECAUSE THERE WAS NOTHING WRONG WITH THE MACHINE.. I GET HOME, MY HUSBAND TRIES THE MACHINE AFTER WAITING FOR 2 MONTHS, NOTHING!! MACHINE STILL DOES NOT WORK!! THESE PEOPLE ARE A RIP OFF!! I AM OUT A $550. MACHINE, TH E WARRANTYAND THE 95.00 THESE PEOPLE CHARGED ME. ...........WATCH OUT!! AS SOON AS THEY HAVE YOUR STUFF THEYLL GIVE YOU THE RUN AROUND AND DONT KNOW HOW TO FIX THINGS. THEY ARE MALE SHOVENISTS THE MEN THAT WORK THERE... RUDE AND HATEFUL.... THEY ADVERTISE THAT THEY HAVE FRIENDLY SERVICE, WHAT A LIE... DO NOT WASTE YOUR TIME AND MONEY!!!

Cb
Review №4

Never have had a problem Cleaver Brooks Sales and Service is a loyal customer of American Industrial Supplies and have been for years, great job guys. Fast friendly and reasonable prices, Ruben thank you for all your help.

Al
Review №5

Always find what I need and always very friendly Ruben and Angel always there to help

RO
Review №6

Mary has the worst customer communication skill in the world. Ive never had that type of sad customer service. Mary keep up the bad work. Im sure the business will keep growing.

Ig
Review №7

Loved the fast friendly service

Mi
Review №8

Does anyone knows?? if they replace small motors brushes????

Ed
Review №9

Owner curses out customers, no customer service at all.

Al
Review №10

Slow But Helpful

ER
Review №11

Bad customer services

Ma
Review №12

Repair and Sharpen your Tools.

Information
9 Photos
12 Comments
3.5 Rating
  • Address:1101 US-83 BUS, Pharr, TX 78577, United States
  • Site:http://americanistr.com/
  • Phone:+1 956-702-4410
Categories
  • Building materials store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:10AM–1PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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