user
Shoe Carnival
2135 Cottman Ave, Philadelphia, PA 19149, United States
Appearance
Shoe Carnival
Comments
Do
Review №1

The Bensalem p.a store at neshaminy mall has the most helpful employees they go beyond what is asked of them witch inturn anyone who asks me I always send them to that store

Jo
Review №2

Great selection. They had exactly what I wanted in my size. Lots of inventory here. Everybody I saw was wearing their mask including me. The store was neat and tidy. Their selection of work shoes was exceptional and included safety toe models. Their assortment of Puma athletic shoes is impressive. I will be back for my next pair.

Jo
Review №3

Needed sneakers in a hurry managed to get one of the brands i like and size

Ca
Review №4

Shopped in shoe for childs school shoes 8/10/21 size needed was out of stock .Cashier ordered them for me,Never told me about the shipping fee~ was just automatically charged.Was told 3-5 days shoes would arrive.Flashforward, it is now 9/8 school has started & still no shoes. Will never shop here again, total ripoff. Prices are good of you can receive what you paid for.Customer service is a joke, as well.

Pr
Review №5

I enjoyed my experience. The store was well organized and clean. I had no problems at all finding a nice pair of shoes for a reasonable price. I will continue to do my shoe shopping there.

Au
Review №6

Extremely Satisfied! Seen these at Journeys @ Cherry Hill Mall & they didnt have my size. Went online found my size & somewhere closer to home to get them. All Smiles 😊 cant complain on the deal either! Nice Price

Ke
Review №7

Finally found the Doc Martin Boots Ive been looking for, clean store, well stocked, good customer service, the only minor issue I have is the store doesnt have enough cashiers for lengthy lines, overall, wonderful store and will continue to shop there.

ke
Review №8

Good sales and wide range of footwear

Ni
Review №9

Great variety of shoes, sandals, sneakers, crocks, shoes, prices are very reasonable, you can ask for a better price for brand name shoe wear.

Ch
Review №10

Good on there prices and have a large selection

On
Review №11

Staff is friendly and helpful, but the prices are extravagant.

An
Review №12

I ordered sneakers off the website in 9/9/21 and it took almost 2 weeks to get to my house even though it was supposed to had been delivered on 9/15/21 never again will I order from them.

Ch
Review №13

Very organized and they have an awesome clearance rack.

To
Review №14

They cater towards black people and their way overpriced.. but then I got a realize its Philadelphia

Vi
Review №15

Love it. Bought my mother crocks and uggs for only 150.00. They have clearances at a time like this you need to spend and budget your money. Be safe.

Fa
Review №16

You wll find all what you need for footwear.a lots of verity.

mi
Review №17

Should have more employees but clean store, nice staff, and well stocked.

Te
Review №18

Excellent service and selection of sneakers ever since Modells closed this is where i get my sneakers from

An
Review №19

I was looking for a sandal but they didnt have it

Mi
Review №20

Found everything i needed nd found a little something 4 me...

ti
Review №21

I do not recommend this store, as its a waste of time, they may have lots of shoes, sneakers on there shelves but only a few of each style witch means they dont carry many sizes of any style, they need an inventory, again its just a waste of time, and they will tell u we can order it on line, well if i wanted to order it on line i would not be standing in the store, what a joke, with that being said because they did not have my size i opted to order on line while in the store with one of there associates on the store computer, n gess what they did not have it on line lol, did i say waste of my time.

di
Review №22

Excellent customer service

Ka
Review №23

Awesome experience!! Store is tidy & well laid out...and Wendy was super helpful. Also, can’t beat the BOGO half off. Will def go again!

Pa
Review №24

Clean store, friendly staff. Store is very visible from the road. Parking is always available. The online and in store shopping is a breeze with a wide selection for kids and adults of all sizes.

De
Review №25

Best place to buy shoes for your kids

m1
Review №26

I like their sneaker selection..

Ni
Review №27

Very nice even while they were doing in the Inventory

Es
Review №28

Very good deals. Store was neat, clean, and organized. I will definitely check them out again.

Wa
Review №29

Good selection on speaker and had a nice price

Ma
Review №30

Great and affordable selection of shoes👍👍

Je
Review №31

I give it a five-star due to the fact that, they picked up there sales approach. The employees there are willing to help you any way they can, Weather is helping you find the shoes or giving you options Like ordering shoes online if they dont have it on stock. Again, the employees are friendly And willing to help you and I like that.

Li
Review №32

Great shoes. Good store club discounts. Nam we brands.

Pa
Review №33

It was nice. The staff was friendly, very pleasant. It was a fast trip to the store I knew what i went to get.no line ..Nice.

Le
Review №34

Shoes! SHOES! SHOES!!! DISCOUNTS!! Loved it! Nice, clean place. Shoes were easy to find and the sales associates were friendly.

Be
Review №35

Large variety of shoes. Shoes for every member of the family. Sales are great and frequent. Very good rewards program.

Sa
Review №36

It is super duper nice I love the store I love how they put everything like in one place I love the shoes thats one of my favorite part hanging up the shoes☺😊☺😁

Mi
Review №37

Excellent Spot to shop for sneakers

Fa
Review №38

Great customer service beautiful product

St
Review №39

Great parking, wide variety of dress shoes & sneakers for men women & children

Me
Review №40

Fast check out and a lot of sales associates around if I needed help.

Am
Review №41

Great prices nice stuff

Do
Review №42

Wide variety, hope you stay in phiily,for a little while longer,there no place better than short carnival

je
Review №43

I was in and out and they had the shoes i wanted

LA
Review №44

Very friendly, helpful the whole time.Clean store ! Organized !

Da
Review №45

Good prices. I can always find something to purchase.

S
Review №46

Decent selection and good bargains. Got winter boots for 20 bucks. As did my Mom. Pleased so far with them.

Be
Review №47

Customer service is great! Friendly almost wanted to stay and hang out and they can sell lol. Nice job guys! Corporate should give you guys a raise. Prices are fair. Not bad. Rather shop here than at Target get name brand nice quality for basically same price. Target is too expensive imo. Now I didn’t give all the stars cuz I didn’t see TOO much. I’m specific and while they DO have a great selection and the SIZES!! I’m a big girl w big feet. Not many places offer over 10. But they should have more what I call “non-permiable”, because some people WALK EVERYWHERE, so if it rains we run. So I saw a lot of running shoes but with the leathery front not so much, very few and boring colors or styles. But for the rest YES! That membership is not bad saved a lot too! I’m happy :) my shoes LOOK nice but I hope they’re efficient. But still for the price 😍❤️, many places is like over 100 for name brand here is a good fair price. So we good :) gracias!

An
Review №48

Great customer service but store shelves empty.

Ja
Review №49

I have gotten my last 5 pairs of work boots here usually spending just over $100 for each pair. During my last trip I ask an employee for help stating I needed slip resistant and water resistant boots for work. She showed me my options and I went with a cheaper pair of Lugs on sale for $50. I found out within the first few days the boots were clearly not water resistant so I had to purchase very expensive boots through my companies site. I called Shoe Carnival and spoke with a manager ( I believe Denise ). I told her I was helped by an employee and was told the boots were something that they weren’t. She said well didn’t you read the box? And I explained I just trusted you guys when I was told they were resistant. She said since I wore the boots it was too late. She offered some store credit but I didn’t need the credit - I had already ordered a new pair online and wanted my money back. She said she couldn’t do anything for me since I already wore the boots and that I should have read the box. I will not be going in for the store credit cause I’ll never spend a dollar there again. Horrible customer service. When you mess up you should fix the problem vs terminating a relationship with a customer for life.So I ended up speaking with the store Manager Tre. He told me I need to hold myself accountable. Should have read the box.

Ja
Review №50

A very nice selection of shoe. Sale prices and discounts were good. Bought two pairs of shoes.

St
Review №51

My son and I went for the first time ever so of course I asked a million questions and Everyone is so polite, friendly and eager to help...will definitely be coming back for the sales..and the store was so clean and neat, we also shot a few hoops while we shopped..yes yall they have a basketball court in house😁

Ce
Review №52

Cool place 😎

El
Review №53

The best store to find all different brand...

wi
Review №54

Clean store large selection great employees

Am
Review №55

Ppl are nice and store was clean

Ne
Review №56

I love this place it has a great selection I do plan on visiting again soon.

J
Review №57

Good customer service, and staff.

Sa
Review №58

Sneaker. Shoes that everyone sleeps on but I love it

El
Review №59

Nice place

me
Review №60

Excellent customer service.

Am
Review №61

At this store it was buy one get the second one half price cashier said for me to bring back the receipt still get my other pair of shoes half price she never gave me a receipt the reason I did not buy the other pair of shoes is because there was no one to assist me with finding my size

Ke
Review №62

Never have my size barbie foot sneakers in stock I have a tiny foot size its not easy getting shoes like look nice and to kidish

Sh
Review №63

This is my first time at this store and was happy to that this place was clean as well as being organized. Will come back again since the sale was something I couldnt pass up.

Fr
Review №64

Excellent service. All the workers were extremely helpful and friendly. Great prices on all brands of their shoes.

Lo
Review №65

Every time we come here theres a problem..this time someone was being picked up for shoplifting. One staff member is usually miserable, which was the case today. But someone finally was helpful, the cashier did apologise but waving the white flag not going back

Ok
Review №66

Nice price for kids shoes. May found great deals on sales. The only thing missing for me more leather shoes for adults.

An
Review №67

Well organized, prices were a little cheaper than online.

In
Review №68

Sales representatives were very pleasant and gave me a smile when I entered and informed me that they were there for me if I needed them. Ill definitely be going back

Na
Review №69

The prices are great!!! Customer service is 💯

Ch
Review №70

Not bad at all. They are pretty style shoes but cannot find it what I wanted.

Ke
Review №71

Excellent prices Good selection

kl
Review №72

It was great

Br
Review №73

I love this place

Cy
Review №74

The folks here are very helpful and polite

Li
Review №75

The place was clean and organized. The staff was helpful. There selection was huge. I would shop there again.

do
Review №76

Its cool because its local. dont expect no current shoes to be there. Had a funeral to attend picked up some shoes for my wife

Ti
Review №77

Nice and clean store.

Be
Review №78

Great shoes and other items

sh
Review №79

Cute boots

di
Review №80

My favorite place for all things shoes!! They have a large selection in hard to find sizes. The staff are always helpful and pleasant. The deals are amazing!!

Ra
Review №81

Nice clean store. They have good deals and great size options. I will be shopping here again.

Ja
Review №82

Always find what you need ! Great deals too!

ir
Review №83

Not much to look at or size in stock

Ni
Review №84

Wasnt sure what to expect for my 1st time there. Very clean store at reasonable prices.

Za
Review №85

Nothing new or in style

Sh
Review №86

This place always have good deals

Ab
Review №87

The store had the best discountBuy one get the other half priceThe employees are helpfulThey have the best quality and quantity

Ma
Review №88

I was very impressed with the many different styles and even more impressed with the pleasant sales people

To
Review №89

Great deals awesome sales, coupons discounts . I enjoy being a customer and getting my work shoes

Sn
Review №90

Always find good bargains and decent shoes and sneakers here

Bl
Review №91

Went right in found what I wanted and found a coupon.

La
Review №92

Great price on select sneakers

Le
Review №93

Great atmosphere nice selection at reasonable prices

Su
Review №94

Good selection of shoes for entire family at various price pointsYou can get cheaper & more expensive stuff here. Also handbags, slippers & sock

Fe
Review №95

Found what I needed and the lines were short and the teller was very helpful.

So
Review №96

Nice store, a little difficult to locate shoes in your size..

Kh
Review №97

Great place to shop with the family for shoes.

ja
Review №98

I loved it. Found what I needed.

Ja
Review №99

They got the best selection of sneakers that I seen in a store yet....

Da
Review №100

Shoe Carnival has a pretty good selection of all styles of shoes. The prices arent bad ...but seeing as there isnt a great amount of department stores or other malls in the area this does the job for one stop show shopping .

Information
75 Photos
100 Comments
4.1 Rating
  • Address:2135 Cottman Ave, Philadelphia, PA 19149, United States
  • Site:https://stores.shoecarnival.com/pa/philadelphia/shoe-store-philadelphia-pa-551.html?utm_source=google&utm_medium=listing&utm_content=551&utm_campaign=PA&utm_keyword=Philadelphia
  • Phone:+1 215-342-1361
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:6AM–9PM
  • Saturday:10AM–8PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations