Xfinity Mobile plan is okay however dont have a balance of 1 cent (one penny) Xfinity Mobile will interrupt your service for a darn penny. How petty can a business be? I left sprint back in the day for this exact reason. So I will be looking for another, better service provider.

This store has amazing staff and excellent customer service for most if not all customer needs. Its typically a bit slow so most times people are in and out. They have a easy to use express pay and the management is very responsive, visible, and efficient.

Today I got great service. I picked up my modem. they were very professional they acknowledge me, right away as soon as I walked in the door they said hello the place was clean and the guy who gave me my equipment gave me clear and helpful instructions on how to install the unit and if I cant do it how to get assistance.

Went here for the first time last weekend with a friend from out of town. First off the cocktails were wonderfully unique and just strong enough! We then shared the lamb appetizer and both their soups (lobster and onion) were absolutely phenomenal. Lastly we split the sea bass and the lobster tails which were cooked to perfection. Every dish was executed well and just the right size. Will be back here soon!

Excellent customer service given by Edward C. And store is very clean and they will greet you as soon as you walk in the door. I would rate this place a 10 stars business.

Xfinity was very helpful didnt have known long wait time Xfinity thanks

Wow NO WONDER COMCAST IS SO OVERPRICED they literally have stores full of paid employees DOING NOTHING- except playing on their phones & clock watching! Customer SERVICE IS WORST - jeez don’t get up……oh u weren’t gonna

I had to return something very fast

Good deals on phones, but you pay for every gigabyte you use. Even with WiFi, it can be quite expensive!

Was amazed Comcast actually had good service. Shaner prices are so high. Customer service on the phone is always terrible if you can find someone who can speak English

Great service. Just moved my mobile service from Verizon to here. Love my new Samsung Galaxy S21+

Way Better than dealing w the doozies ya get on the phone! Much easier! Ill go there from now on.

Excellent customer service!! Quick courteous and efficient!!

AWESOME Store, everything is functioning well and the customer service is outstanding!!! I drove a distance to this specific store, because I like them better than the one that is closer to me.

Very polite and professional. They made returning the equipment a breeze.I wish everyone were like this. Its old school. Thats what I like.

Very good customer service.

Service was great in the story The people were very kind and helpful I truly like that type of service

Not a great selection of electronics, phones, tablets, watches, ect. What they do offer,, they only have 1/3 of in stock available for purchase. If they had more, I would give it a 4 star rating.

The one staff did his best and well communicated towards me. I would recommend to talk to Christian.

Polite and helpful. Some people need to take lessons from them in customer service.

A little pricey but well worth the money considering they have the best over all services minus having to interact with any of their live agents who all tell u something completely different than the other one did. Most tasks/actions can be done thru any of many of their super easy do it yourself apps leaving u in control for the most part. I Love my comcast..

I am extremely grateful for the gentleman that works there. I gather he is the manager maybe. On the receipt it says cashier - /=3.He legitimately took the time to answer and explain any of my questions and concerns. Even checked to see if i needed to change my equipment after one of their agents said i didnt need to but tried getting me to increase my monthly payment after I had originally called to get it lowered.With school starting and multiple devices being used at once, i was put to ease about all my original concerns questions. I really appreciate it this gentleman for explaining and event showing me what i had to do. I had my cable box and router Uninstalled and reinstalled in 15 minutes myself and it was because of the how thorough this gentleman was. I regret not hearing from his name. And I am very grateful for him helping eliminate a huge worry for me.Thank youT. Knight

Employees and friendly staff and are always willing to answer any questions the customer needs. 😀

Love this store. Easy drop-off and the customer service is great.

They are too high and thwy add little things in the price that just doesnt make sense

So I walk in and guy all but accosted by the guy at door. I was a in a good mood and all.the guy called me retarded so I responded as i should and everyone gets involved. But couldnt believe how I was treated. But the lady at customer service desk that I tried to walk to begin with was nice and kind.im letting this go but warning other to tread carefully goin in there.if I was a jerk id call there customer service but im better than that an hope there employees treat customers better

Quick, efficient, proper precautions for Covid. Great customer service at this location

Short wait time. Courteous and excellent explanations.

Love them but they are so expensive

Hector helped me immensely!! Ask for him when u go there

Just had to drop off some cable boxes and a modem. Service was quick they literally had me in and out in minutes.

Took good care of my needs and very courteous

Trying to speak to Customer service and they dont ANSWER !

Poor customer service, didnt receive the help that was necessary and had to contact customer service multiple times to get the problem fixed.

I was so sad I tried to talk to a person All I got was a textes my eyes were hurting so bad and was2 hours n still didnt get what I needed Im looking now

Fixed my cellphone wasnt working right 👏🤗

Try to sell you what you didnt ask for its all a con.

Much better than first visit where the staff was too busy yacking, 45 min and got nothing done.This time staff was friendly and efficient, got out in 15 min after exchanging boxes

The store is very clean and modern. The woman that helped me was very good at multitasking and helping me. She was knowledgeable and quick which helped me get in and out with no problems.

Good cable company love the voice remote

I was here with my Wife the other day, to pick up my router box. Very friendly customer service associates. She was very helpful.

Very friendly staff!! Easy in and out in less than 5 minutes. Clean and new store. Couldnt recommend enough!

This was between the best Xfinity store I ever visit the people were so nice so helpful so knowledgeable with the equipment walk me through everything I Will Truly Come back to if this location

Awesome workers help me rightAway

Whats not to like. This place checks all the boxes. Excellent inventory, employees, big store and clean.

Wow great service a bit of a wait but that’s ok we be ere told there would be a wait and we could come back with an appointment we decided to wait then comes this white haired employee I wish I had her name, she comes with cold water bottles for the lobby and employees and made sure everyone was either being attended to or someone knew they were waiting for help, great service wow!

They were very polite

The reason I gave this place a five star rating is because my mom and I went to return a cable box and the guys were so nice and friendly. This is a place you go to have great service. The guys had a very warm welcome. I will come here for any of my cable problems. One of the guys were so nice they held the door open as me and my mom exit the building. A great place to go.😊

Good store!

Installation took about 10 minutes. The technician was knowledgeable and efficient. Very very fast speed of 200 megs. Clocked it about 180 megs on wireless router. Super cheap for $50 a month. This was a good decision to switch to Xfinity Store by Comcast.

Speed is good when it works. No notice of downtime via email or text. Out for 5 hours with no ability to work. Conveniently, all reps are busy or unstaffed to get my bill reduced.

They extort you while there is an epidemic and also raised prices

Good customer service

These are the nicest, most respectful, and professional people I have had the pleasure of interacting with in a very long time. A truly exellent experience.

Even though it is completely hidden behind the Wawa at Aramingo and Wheatsheaf.... my experience was the most pleasant experience Ive ever had with Xfinity.... great,fast and informative customer service.... dont ever call the 1-800 number again... just walk into this location and they will have all your answers.

Customer service was great

Very helpful

Quick, clean service

Great service

Helpful staff

Just went to pay the bill.

I just got my new phone yesterday (12/3/17) and I could not be more content with the Xfinity service and the service I had in store. Stephanie & Mariam were so helpful and polite (Thanks, ladies!). The employees at this location are definitely better, not boring, and willing to help, unlike the employees in the store at Roosevelt Mall. This location is convenient because it is quiet and not crowded.

Save yourself the stress and money. Get a different cable company. This company is garbage.

The best quality prices, n the Comcast family employee are over the top with there kindness and generosity is outstanding u guys have always been there for me n all my friends and family we love you Xfinity

Fast and courteous. Clean.

Great staff!! Clean inside also

Fast service and easy to pay my bill

Instead of returning a box they deleted my account and told me they couldnt help change my services.... this was just part of the trouble. And we Have been loyal customers for 25+ years

It was ok.

Customer service was great 👍 and helpful choosing what you need.

Went in to switch a comcast bill into my name after moving into a new apartment yesterday and was compelled to write a google review because of the amazing service I had! Lamar found us a better package for what we were currently paying, switched the bill into my name and helped me pay it all in less than 15 minutes. He was extremely helpful + answered our questions, not to mention made a seemingly difficult experience be enjoyable. He was awesome and the reason why I wanted to write this review - definitely a stand-out employee! Thanks, Lamar!

Good customer service quick service! Always ready to help love them thank you! For your service xfinity center!👍

Outstanding customer service with fast installation the internet is sooooooo fast I would definitely recommend them to anyone.

The store is amazing and the employees are very nice but the customer service and the people on the phone and the technicians are terrible I’ve been promised multiple things and nothing got done and no one showed up to my appointment two times in a row and they switched my appointment without my knowledge. I just would like to say that those customer service are beyond terrible

Gregory is extremely knowledgeable, friendly and professional. Ive been here several times and his outstanding customer service never disappoints. I highly recommend this location, I always leave a happy customer because of Gregory and the rest of the team.

Thrilled to have Xfinity Store by Comcast after years of sloooooooow service. Installer, Isaiah, was a pleasure to work with. Download speed went from 2.52 Mbps to 49.77Mbps and upload from 0.43 Mbps to 13.70 Mbps. Cant wait to start streaming movies! Love working with a local outfit.

Ok

If you go there to pay your bill with a credit card youll be in and out.

Good service. Good prices. Almist same as verizon but way cheaper and not scam artists

Friendly and knowledgeable staff in and out no waiting +++

Plenty of parking Service Reps were nice . State store is right next door 😀

John is the best

Had a great experience great customer service took care of me prompt no waiting and they answered all my questions thank you..Hip-Hop Comic 😎

The store could not correct my information. Whe I called CS they were going to charge me 25.00 to cancell the account and start over agian. So now I have yo go back online and start over agian.im not sure if they still have that special for 34.99 for 12 months

Went in to get a phone iPhone X spoke with someone right away and was offered a pretzel and a bottle water the guy who was helping was funny as ever and pretty cool he got me what I wanted and didn’t try to seek me something I didn’t want

I go there to pay my bill it is fast and never a long wait.

Nice new & clean store with an extremly helpful staff.

Went to fix my bill

NO CLUE AS TO WHAT HE WAS DOING,GAVE NE THE WRONG EQUIPME AND THE WRONG PACKAGE IM SORRY I EVER WENT ANY FURTHER THEN WIFI WITH THIS COMPANY

I came in to do my final bill and equipment return. The staff member who helped me was super nice and courteous.

The place is new a have a nice staff

Went to help a friend sign up for TV, phone, internet, and mobile services. Staff was very nice but not helpful. Was able to sign up for the triple play package but installation is 12 days away. Mobile service was not able to be done in store. Was told to call the number they gave to us. We called and after the first person couldnt tell us what the issue was pur us on hold. After 25 minutes we were hung up on.

Excellent experience every time I go there!!!!

What is the point of a retail store if Im going to be directed to call the customer service line?I drove specifically to this store for a promotion that I was notified of via a mailer. No where on the mailer did it say that we needed to present it upon entering in order take advantage of the promotion.Since I didnt have the mailer on me, the employees were not willing to help!I am a current customer (since living in Philly, Xfinity essentially has a monopoly in the area), so I did check in with the front end attendant just so I could work with someone else about my current account.My appointment was even more of a waste of time, the attendant wasnt able to present any other options to save on costs or discuss any new promotions/discounts.All he could tell me is to call customer service...whats the point of speaking with you then?!Annoying experience, waste of time, walked out calling Verizon to change service ASAP.

The best part of our Comcast experience was in fact returning our equipment to this location. Maybe if the rest of Comcast was as accommodating and hassle-free we would have stayed.

Nice merchandise! Great customer care!

The whole team at this store is amazing Lamar helped get a better deal deff would stop in there again.

Its a very clean store in the customer service is wonderful its really not that crowded in there so youre waiting on with them less than 5 minutes very helpful people

Very nice Customer Service.

They are so rude and unprofessional plus they prove daily they dont care about there customer service or satisfaction...they only care about the mighty dollar and how many they can get out of there customers