Im honestly very disappointed with my order with Dutch Label Shop, and I havent even received my order yet. I placed an order with this company because of its marketed fast turn-around time, which says that the labels will be dispatched within 7 days or less - quoted from their site (screenshot from their site attached). However, I placed my order two weeks ago, paid for 2-day shipping, and have called numerous times to only find out that my order will be coming in later next week - a total of three weeks.I called a few times to understand what the delay was, and was told yesterday that I would receive a tracking number and shipping confirmation email that same day. As I havent received anything since, I called again this morning only to be berated by, talked over by, and hung up by a customer service agent after asking why my product hasnt shipped. I had asked for an explanation of what the process was so I could understand the delayed timeline and estimate when I should be receiving the product. At first, I thought the call had dropped, so I called a few more times after that only for the calls to be dropped while ringing. After a few more attempts, my husband called with his phone and immediately was connected to a customer service agent. He asked about the order, the delays, and if we could at least receive a refund of the shipping fee. The agent said that it was not possible to receive a refund on the product (which is understandable) or any shipping fees related, and that our order would arrive later next week.Im not sure what the product will look like - it could very well be beautiful and well-made. However, my review is primarily for the lack of professional customer service, communication, and misguided promised marketing on the website.The reason I chose to go with Dutch Label Shop was because of the promise of fast turnaround, which they seem to be unable to deliver upon.If I had known that they take about the same amount of time (or more) than other local label shops, which truthfully estimate about 2-3 weeks, I dont think I would have opted to order from here.Honestly, even one star is too many stars for this company.- Edited -I posted this same review on their website, and, unfortunately, it was taken down immediately within a few minutes. For anyone who is reading the reviews for this company, please do not believe their website reviews as I did. Its very helpful to find reviews through other outlets in order to really understand how the company operates, which, unfortunately, I did after ordering and talking to customer service. It is very telling when witnessing the companys removal of my negative review within minutes of posting, all while refusing to communicate transparently on their actual product. A beautiful website doesnt mean anything I realized.I am honestly feeling very let-down because my order was for my fathers recent admission into a nursing home, and I wanted to make sure that I would receive the labels early. Although it may seem like this has nothing to do with the company, the false advertisement on their site and lack of truthful communication does affect ones decision to purchase from a certain company.I sincerely hope that my one experience with the Dutch Label Shop is rare, and that they are able to deliver on-time, have thorough and transparent communication, and that no one is left feeling helpless after being treated less-than.
I had 200 printed satin labels produced, when I got through more of the bag of labels I found some misprinted with the text up way higher than the approved design proof, where the text gets cut off when sewn in the seam of the garment.I went through the rest of the labels and found 60 that are unusable misprints...Nearly 1/3 of that order...I contacted customer support. and spoke with Lorraine (customer service supervisor) with photos showing the issue, and they would not even acknowledge that they made an error, nor take accountability and replace these 60 misprinted labels saying that I have a strict 7 day deadline to have gone through hundreds of labels to check for THEIR errors...They falsely claim customer satisfaction and a Product Guarantee when it is more a trick on their customers that they know internally they have many errors with the factories they work with, and wipe their hands clean of accountability and keep your money if you do not contact them within 7 days.Do not risk getting swindled by this company!
Blown away! This is my second time ordering from DLS and they never fail to impress. I had some labels made up for my apparel brand and they were so great about communications and size suggestions to make sure that everything was clear and legible. Also, they have order minimums as low as 5, which was great since we are smaller and are never know how many orders of each garment we are going to get. They even threw in 6 extra labels! They will definitely continue to be my go-to place as we scale!
I am a long time, frequent customer of DLS and I have to say I’m disappointed overall. Yes they’re the cheapest and easiest for what they offer. Yes they can turn out great results. But they make a LOT of mistakes and they do so frequently.If I could find someone that could create the same products in the smaller quantities that DLS does, I would switch. But I can’t. So I continue to order from here. Begrudgingly.I’ve tried to be helpful to them in identifying where the problems lay and how they could be fixed but I feel it just falls on deaf ears.(Sigh)
ZERO STARS. I am running a business and when I am told by another company that they guarantee shipment in 7 days, i expect that company to keep their word as this effects OTHER businesses that actually keep their word to their customers.It’s been 2 weeks now. had i known it’d take THIS long, i would have never ordered from you guys. productions was moving fast the first 2 days but now my products have been stuck on “Quality Control” for the remaining days. I’m seeing reviews saying they haven’t gotten their stuff for a MONTH ?!? that’s ridiculous. i better not be one of those. Moral of the paragraph - if you have a time limit - or need things by a certain date. don’t order from them because you’ll definitely miss it or order 3 months ahead (: I’ll leave an update.
Having the worst experience with them!When I placed my order on September 10 before clicking a button that says the “purchase” it stated that my product was going to take 10 days to produce +2 day shipping in which has not been true.I have called and emailed to get ETA in regards to my order and every time I call they tell me it’s gonna take 2 to 3 weeks to process and instead of acknowledging their mistakes and expedite the order, they try to give you the roundabout.I don’t recommend this company
Your website is misleading customers by repeatedly stating how fast you produce labels. “Fast turnaround time” and “7 day guarantee” are the types of things you proclaim on your site. In reality my labels took 38 days from order to delivery even after I paid extra for expedited shipping.
I probably will never order from them again. Its been three weeks - one month now since my order was placed, I was told there was a shipping delay about a week ago and still have received no tracking information. Fast turn around time is false because its been way too long for production...im extremely frustrated that my business is being held up because of this. If i knew the production time would be this long i would have never ordered. Still dont have labels...hope they come out decent.
I absolutely LOVE my labels!! They were very helpful making my design fit what I was looking for. Great service! Once the design was ready to go, the turn around was very quick and I had them in no time. They turned out beautifully. I actually ended up ordering the hang tags to go with them, right after I got my first order, I loved them so much! The quality is impressive. They are my go-to choice for labels from now on. My logo looks great!
I have recently branched out into making bags, and was looking for a good looking way to highlight my logo on my new products. I was not familiar with fabric label ordering, but the Dutch Label Shop website was easy to navigate, and a real person checks in with you a couple of times before the labels actually run. The final product, sew-in labels, I received from DLS are awesome! My logo is super crisp, and the labels themselves are sturdy and match the durability of my products.
I love the labels and hang tags I ordered. They came out even better than I expected. It was a very easy process to choose what I wanted. The quality of my woven labels is the best I have found. The hang tags are a nice heavy weight and are printed on both sides which was a bonus. The prices could not be beat and the time frame to receive my order was so much faster than anywhere else I have used. I will continue to use Dutch Label Shop as my source for custom labels of any kind.
I was very happy with the end product. This was my first time purchasing custom labels (and also creating a custom brand image to add to a label). I am very happy with the quality of the product and also the size options. The products were packaged well in small zip bags. The Proof to review the product before it was produced was very helpful. I loved all of the color options that were available to customize the background and image colors. Shipping was fast between ordering and receiving the products.
My order was time sensitive, and they guaranteed a two week turnaround. I placed my order with them because all other suppliers were out for chinese new year. Two days before the 2 weeks had expired I called to make sure we were on schedule. It was then they informed me that machines were down for maintenance AKA their manufacturer was away for holiday. The customer service supervisor said their bosses didnt tell them that the manufacturer would be away for holiday. Anyone who produces in China knows when the new year is coming. Be transparent with your customers.
I’ve been buying labels with Dutch label shop for the last few years. I just love them! The quality is always amazing. Every year I order more, and the quality just gets better every time!! This year I was particularly excited about them. A little bigger and wonderful colors. Thank you dutch label shop for continued quality labels! I won’t shop anywhere else! -Kristina
Beautiful labels! My Mermaid & words AllBeachLove looks so good and have great quality, thank you! I chose a white background and black logo so I got extra backing to make it more bold and no see through. Color and size was just what I expected. I feel this really makes a difference in my product. So happy with them! #AllBeachLove
I have been in fashion for over 20 years and have always made my own labels. But, for this new collection, i wanted something very polished that spoke to the and flowed with the line. I am so happy to have found Dutch Labels! I am super satisfied and will definitely order again. Thank you so much!HenleyHXH Collective
Not certain about the product because I havent received them yet. Im sure they will be fine. Its been two and a half weeks. I inquired before placing the order about shipping time because they are for a nursing home client. I have chatted and called often and received the same canned message when someone does respond - they are in production and will be mailed soon. Or they are out of production and will be mailed tomorrow (depends on who I talk to). So disappointing. I now need to find an alternative 2 days before Christmas. I wish I had seen the review about the 30 day delivery time, I would not have ordered.
Ive been looking for good labels for a while now that didnt cost an arm and a leg. This place is the best! Super easy to create your own labels, or upload your own design. I ordered 2 different sets just to compare the quality and size, and they are both great. High quality materials, great sizes, and amazing prices. I will definitely be ordering more from Dutch label shop!
I really love my new custom logo woven labels!! The stitching detail and colors are beautifully done. The Dutch Label Shop team was incredibly responsive and willing to work with me until my proofs looked exactly how I wanted them. The product arrived very quickly after final proofs were approved. I highly recommend this shop!
Received my labels today and they are unusable. The text is fuzzy & is un-readable on our labels. You would think that they would have contacted us to inform us that there is no way the text in white would work on a pink background (why give it as a choice)? Waited for so long to get them and so disappointed we wasted our money and time:(
My labels arrived quickly. Thats the great thing about buying locally. I have to say that these labels are of excellent quality and they are going to look so professional on my items. If you are still contemplating a purchase, then rest assured, you will not be disappointed. I will be ordering more.
Devon B.Verified Buyer04/15/18Custom Brand Woven Labels with LogoHands down, these are made with pride, and came out wonderfully!! You can tell the owner and customer service team care about their customers and the products they produce. I will definitely be ordering again and recommending their company to others. Great job, my many thanks!!
I have actually been ordering from Dutch Label Shop for around 4 years when I started my business. I have since then updated my logo and Dutch Label Shop continues to deliver quality product as well as customer service. It matters to me that they send a proof of the product before hand and provide a quote before beginning production. Customized options and customer service is key in a word of companies all making the same products. Without this, theres no incentive to shop with that manufacturer again. Keep up the good work Dutch Label Shop. Youve got my business.
Dope! It took a while to get these because of changes I needed to make, but it was absolutely worth it. The quality is phenomenal and these will take any of my creations to the next level. I showed a couple friends and they think the labels are absolutely dope. This is definitely my woven labels hub now.
Absolutely love the quality and I purchased the iron on tags. So easy, customer service is amazing. All I had to do is iron the tags on and the quality is amazing. Definitely my go to for my business and will continue to purchase from them. Pricing is also reasonable compared to others. If this is your first time I definitely recommend you to purchase your tags from them, you won’t be disappointed!
The quality of the labels is great, but the quick most orders arrive in 7 days messaging is total BS. Ive ordered from them twice and both times it took 30 days to get the labels. Thats fine, but dont mislead customers who need the labels quickly with such a blatant bit of misinformation. So. All that being said, if you need the labels quickly, this is not the place to order. If youve got all the time in the world, then this is the place as the labels are great.
These are soft and comfortable masks. Like these masks a lot! Me and my two boys (age 5 and 10) use these. Its been hard to find something that my 5 year old wont remove but he doesnt mind this one. They are soft and comfortable. We have the S / M and we can all wear them (though I could also wear the L).
Do not, I repeat, DO NOT BUY from them. Worst customer service experience ever! I ordered from them a month ago, and they did not send me my labels. I had to email them to get them to send me my labels. As of today, I went to my Amazon Hub locker and when I opened it- the envelope that was pulled out was empty. Something as simple as sealing the envelope to make sure that the customer gets their product, they had failed to do. This was time sensitive. Nolan told me, that he will issue me a refund, but not before he turned off to listen to me on the phone and my complaint and told me that he lost the call ( I truly doubt that he wanted to listen to what I had to say=rude!) and I will never come back to such horrible business. I just needed them for my Trademark Attorney as we are also a Veteran owned business and a startup and I was waiting a whole month to receive labels, which should have been processed two weeks average- and now we are late. I have to pay an extension fee of 125 dollars and up at USPTO, because of their lack of performance and deliverables. I looked at competitors and decided to go with them, which was a huge mistake.Spend your money where your time is worth.Please look somewhere else.
Great Quality. I had hoped to order some slightly smaller labels but due to my logo they had to be a bit bigger. The whole process went well, they helped me get a size that worked for my logo, the proper colors and sent me what it would look like. They are great looking and I will definitely order again!
I was looking for label to put that final touch on my brands. A friend of mine previously had ordered from Dutch’s Labels recommended them to me. At first I did a test run to see the quality for the price. When I got them I was very excited and loved what I ordered and what I got. Since then I have reordered and I will be reordering again!! Thank you
My experience was Great!!! The labels were great. Fed Ex had a hard time delivering my package for some reason. But despite that company’s mess up the Labels were of great quality and of very detailed and strong material.They even sent me a picture of what my label would like like before shipping and continuing production which is great that they are trying to ensure you are satisfied with your product!!!! I do see myself ordering from them in the future. The prices are not bad at Allen special for the quality and amount. I paid less than $150 for 500 labels!🥰
I placed an order with Dutch Label Shop and the next morning Lisse, the customer service agent, reached out to me and told me that based on what I was doing there was a better option to order. She got it all set up to produce the better option for me. I am extremely impressed by the customer service and Im looking forward to working with Dutch Label Shop in the future!
So Very Happy With Dutch Label Shop!! They did a fantastic job. Much easier to create a label than I thought. They communicated well and quickly to create the label I had in mind. I love that they have many choices in styles. I chose the double fold finished top so I could sew itinto pillows I make. Ill need to go back and order more. These are highquality and look fantastic! Plus the website I found very easy to navigate.Thank you for being you! Dutch Label :)
. I love these masks, especially because the stretchy material leaves no gaps around my face. All other masks I have tried cover the face area, but do not close around the face and leave gaps, especially when moving my face. Even though DLS masks cover my face completely, they are easy to breath through. When wearing these, I feel confident, I am completely protected. The price is also very reasonable. I am amazed that other companies are charging anywhere from $12 to $25 for a regular plain mask. I paid $1.95 for each of mine.
We order the iron on labels for our pet accessory business and they work out perfectly! We have ordered 400 labels so far and haven’t had an issue with a single one!They don’t take long to adhere to the fabric and they are really stuck on there after ironed on! Not one of them have peeled off - and they’re on pet who run around all day so that’s saying a lot!They look professional and turnaround time from placing the order order to arriving at our door is about a week. All around great product and company!
I have been dealing with the Dutch Label Shop for many years. Their cloth labels are perfect for our quilts we make the the childrens hospital in our town. The choices are varied, colors in all hues and sizes to fit all needs. Time from ordering until receiving is usually no more than 3 weeks. This is understandable since each order is made after it has been placed and paid for. Just a great place to deal with for great products.Carol Schmidt, Concord, NC
Very Pleased. Really happy with the quality of the labels and the turnaround time. The customer service rep I spoke with was great and very responsive. We had an issue with the original sample we received and she was able to make the necessary changes right away. Definitely will order again.
Quality workmanship and fast service. I love my new labels and this shop! It is the best thing Ive found on the internet in years! My order was processed quickly and the labels are just beautiful. I liked the ability to design my own labels with their online site. Perfect for my quilts!
I am Very pleased. I didnt know what to expect because I have gone with another company before to order my labels. Compare to the other company Dutch labels are more cost efficient and the quality is superb. I Love My Labels and will be placing my next order very soon.
Great woven labels, love them! I just received my second and third batches of labels, and I love them! I got three types of woven labels with my logo: a folded, a flat one, and one with folded edges. They are all great. I really appreciate that DLS provides a photo proof for review. I really appreciate the quality of the woven labels. I highly recommend them.
Prompt service and lovely product. I had been getting labels for my hand made sweaters and quilts since I was young, using the same company for perhaps 40 or 50 years. When I discovered they were out of business, I found this company on-line, not sure if they would be filling orders during the shelter in place for the corona virus but the labels came immediately and I was very happy with the quality.
This shop is incredible! My mom and I recently decided to start labeling the quilts we make for friends and family and searched through multiple vendors, ultimately landing at the Dutch Label Shop.I love how simple they make things for you, whether you have your own branding or are just looking for something easy, theyve built the need into their business. Even more so, quality is obviously one of their cornerstones. I was so excited to receive the labels in good timing (given the pandemic) and in perfect condition. Theyre beautifully made and the perfect compliment to anyones handiwork. I completely recommend them and will personally be ordering more soon.
Our Quilting Group LOVED them. Cant wait to order different ones. So Glad I found this site. Thanks! I was impressed with the variety of choices. Thanks Again!!!😊
Quick service & Quality product! I’m very happy with my purchase. The turn around was quick but they did not skimp on the quality of the product provided. I’m so happy my friend told me about these guys, and I’m so happy I chose them for my label purchase! Thanks Dutch Label Shop!
I have been using Dutch label for years. It is my go to for good quality clothing tags. They have great customer service, tons of options, great prices and quick shipping. I can’t say enough good things about them! 🙂
Awful experience do not buy from them. Was guaranteed 7 day production. After over a week, they never contacted me, had to reach out and they said it would take 2 MORE WEEKS because of factory maintenance. So unprofessional, customer service isnt great. My order was time sensitive and Ive lost money because of this. So incredibly frustrating.
Best Iron on Patches. They were a nice size, and I love how the font and the icon that I chose came out on the tag perfectly. I never have bad service from you guys. Im so grateful!
When I first placed my order with them, they were so happy to take my order and my money. Then, after I received my labels, it was disappointing, because the labels were not made right not just once but twice. Then after I reported the Problem, to some Indian lady on the phone that doesnt speak English right. She lied so many time after I wanted information. These people try to show how much they care but really they dont. I had someone on the phone that lied to me after she said the replacement labels were sent. These people are not helpful once you have a problem with your labels. Heres some pictures so you all can see the work after I pay them. I wouldnt recommend them to do no bodies labels. Junk Labels
Very Comfortable. I received my masks and I really like them. They`re light and very breathable; they also dry fast after a quick wash. I`ll print some designs on the white ones to personalize them a bit. Happy customer :-)
I can say that I’ve been using Dutch Labels for about 3 half years and love the quality and the fast production it takes them to make and ship the labels. I love the easy too use website and the quality of the labels are excellent. If you start your own business and would like some labels try them out.
After placing an order online over two weeks ago, at which time the confirmation email response stated my order would ship in seven days or less, I have yet to hear back from the Dutch Label Shop. I have since called the customer service number listed on their site during business hours. No one answers the phone and I am unable to determine if my order has even processed as of yet. I dont doubt they make high quality labels, I do however mind that they falsely led me to believe I would receive my order quickly.
The best!! Literally the best!! Exactly how I pictured and better will definitely continue buying! Someone mentioned how they have a pink label and the words came out fuzzy, I’m not sure why they’re complaining if mine was pink and it came out perfect!! Plus they send out a pdf of the label to make sure it’s exactly how you wanted it so that’s a plus.
Received my labels very quickly, and they look great. So easy to navigate the site. Within minutes I had my label design, and very reasonable price. Thanks Dutch label shop.
Salt Coast Australia care/content labels. I ordered 3 different lots of care labels specific for the fabrics I use for my swimwear. It was simple to do and the service & quality is excellent. Thanks team ☺
My cc labels were produced quickly and arrived quickly as well. I had a question about how to enter a superscript and received an answer promptly. All in all, I’m very satisfied with the results.
SCAM!! DO NOT! I REPEAT….. DO NOT PLACE AN ORDER WITH THEM!!! WE’VE TRIED TO PLACE AN ORDER 3 TIMES NOW AND EVERY TIME WE DO, AN ERROR MESSAGE COMES UP SAYING, “THE LAST NAME IS INVALID” SO IT DOESN’T PLACE THE ORDER BUT IT CHARGES YOUR CREDIT CARD!
I purchased clothing labels. I found them to be great quality and Im very happy with them. Labels arrived as ordered and are in great condition. I do wonder if the colour will run in the wash, so might do a pre-wash for these before putting them on clothes. Design looks exactly as requested, clear print and good colours.
First time’s a CHARM! Ordered our first test batch of labels from Dutch Label Shop. Ordering was easy, uploading logo went well, service was great (we had a few questions) and the labels came out PERFECT! Will stay with then for the BIG order!
First time ordering labels for my clothing line and online clothing store and they look awesome!!! This is the only vendor that I will order my woven labels from for all my clothing needs... in addition they was printed and shipped within a week.. Excellent customer service and great pricing.
Perfect labels. The woven labels I ordered look amazing, exactly like the image I uploaded. They add an awesome professional touch to all of my makes.
Beautiful Labels. I love my labels. I ordered my first set a couple of years ago and was saddened that I was running out, so I re-ordered the same labels again along with a couple of new designs. They are very well made, and I love attaching them in my handmade creations.
Very happy with my labels. I was very exited when they arrived, and they look perfect. Good quality and right size 😊 Helen
Bamboozled 30 days later still no labels. I had to make contact. Then Week later They told me they were expediting my order 2 weeks later... nothing.Completely failed my deadline and wasted hours of my time on things like writing this review etc checking emails reconfirmed my request.Save your time and just throw your money in a trash canthank me later!
My labels were Perfect!It’s my very first time ordering from here and I have no complaints. I will definitely be ordering from them again.
Excellent! They where really good I am definitely getting more. I Would recommend to anyone wanting tags and at reasonable prices. It’s my number one choice for labels.
Worth it! Im so happy with the labels! they look clean, precise, and are a great quality. Excellent service.
I have ordered twice from the Dutch Label Shop. I found the website extremely easy to navigate (a huge plus!) and the product was excellent. Shipping was timely and I will definitely order from them again.
Perfect! Care labels for my new sewing Etsy shop are wonderful! Sharp, clean, professional looking, no mistakes. I definitely feel like they will help boost my customers confidence in my work and my brand. Thank you Dutch Label Shop!
I love my new labels and really appreciated how easy it was to browse the possibilities and select a label unique to me. They are well crafted and arrived quickly. I highly recommend the Dutch Label Shop!