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Toys"R"Us
2045 Cottman Ave, Philadelphia, PA 19149, United States
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Comments
Sa
Review №1

Like 10 employes... and awful service !!! It wasnt busy at all but too much waiting in line.

Ra
Review №2

Since all TRUs are closing and none of their employees seem to care, my rating is soley based on their inventory left (with 60% off discount) and the ease/speed of checking out. We were visiting from Virginia and were surprised at the amount of toys they had left that my daughter liked (star wars, trolls, hatchimals). The stores around where I live were cleared out of name brands during the first week or two. We waited less than 5 minutes during checkout, they had w registers open and the cashiers were moving quickly and were surprisingly polite. Everything rung up correctly with the 60% (or 50%) discount as appropriate.

Wi
Review №3

Sad day indeed. Took the Grandchildren to one of the final days of Toys R Us before they close their doors for the final time. Bittersweet as my wife and I took my son there every Friday night in the 1980s when he had a good week in 🏫.

Ta
Review №4

The customer service was great, however there was only one register open. The shelves were stocked and organized. They have a variety of toys. I liked it.

Ka
Review №5

When I called to ask an employee if they were really closing she said up yours! To me.. Rude and ignorant.. The reason they are closing is not because of online stores its because they have ALWAYS BEEN OVERPRICED their toys are not that good they last a couple years at best.

Fr
Review №6

Ive been shopping at this store since I was 8. Staffs here are generally really friendly. The place is very clean and has variety of toys.

Da
Review №7

Pleasant staff, nice Barbie selection. I took a few photos for my blog, and I was relieved that no one stopped me. Thanks for years of toy supplying.

Br
Review №8

Im going to miss this store. I cant believe that it will be closing. I grew up with Kiddie City,Kay B and Toys R Us.

Sh
Review №9

Great store. It still has alot of toys there unlike some of the others. Really good prices

Id
Review №10

Went to buy my daughters birthday gift, it took 1 hour and 3 employees to ring me up correctly, my experience was awful. They should provide better training before having their employees on the floor working.

Je
Review №11

The line was sloooooooow as all hell but its got a great selection of transformers...but that line was killer and 1 lady was taking 1o customers.place wasnt dirty or anything like I seen a comment say

Ro
Review №12

Prices were always too high...its bittersweet feeling to see them go,but 50%-70% off......Yes!!

Li
Review №13

Nice toys, but rather go to buy someplace else for better price.

Ge
Review №14

Crazy Prices even when Im going out of business and 40% off the Drone I was going to buy from there cost $50 more than the one I bought at Walmart to the same item even after their clearance discount.

Ma
Review №15

Wow, amazing place. Im sure theyll be around forever

kh
Review №16

50% to 60% I seen some power wheels few big items

Ri
Review №17

Sad to see them going out of business. The prices are pretty good now.

Ja
Review №18

Sorry to see this store go away. Lots of good selection of the.

To
Review №19

Going out of business so the pickings were very, very slim. There were a couple of fun things left at very reasonable prices.

OB
Review №20

GREAT STORE, I will be sorry to see them close their doors. This is a great, great loss for shoppers and America.

Mz
Review №21

Love the sales so worth spending money here

Ra
Review №22

Toys r us is going out. But there are finally really good deals. Too bad they were overpriced for so long. Maybe they would still be around. Very sad to see them go.

Je
Review №23

Toys R Us shopping venues are going out of business, ok we know, but the brand is still around! The lack of customer service should not have to close with the venue!!!

Je
Review №24

We are all very sad Toys R Us is going out of business we will miss it greatly

Be
Review №25

This store always has their aisles fully stocked (unlike the one in my neighborhood) and the staff is very helpful and knowledgeable. I live two minutes from another location but go out of my way to shop at this location

mu
Review №26

Love it but too high for somethings

Al
Review №27

One-Stop shopping for all the kids toys and some for adults

Al
Review №28

I called to check the status of my application and got attitude, it wasnt handled the way it was suppose to get handled in a work place didnt appreciate it at all, the service I got was horrible on top of the attitude they had me on hold for the longest. I usually go to their store once in a while to buy something for my nieces and nephews not anymore now I have to find another toys r us with better service .

Lo
Review №29

I will miss you ToysRUs! I went there for your liquidation sale and I spent a bunch to help out. You will be forever remembered.

Ri
Review №30

I am the only one in the line, there is only one cashier and I dont know what is doing, they need to hire cashiers !!!!

Ru
Review №31

Its Toys R Us, cant really go wrong.

Ma
Review №32

I love the place and I going to miss it a lot

Ar
Review №33

Brought a Hello Kitty bike and her brakes broke when she fell. I returned the bike with no problems.

Jo
Review №34

The workers are helpful and the store is clean.

li
Review №35

Big nice but price are high

Br
Review №36

This was a staple of my childhood. Im really gonna miss it!

Ch
Review №37

That was always in stock but I do believe their prices are a little too expensive depending if something is on sale then you can find something reasonable price

Ve
Review №38

Its a ok place to shop, you find more items online than in stores.There was no associate around when you need help.When putting toys on layaway they ask for too much, you shouldnt need id for layaway, dont ask for id when using credit or debit card when you are not layaway toys.

Mi
Review №39

Sad to see a great place go

SH
Review №40

I dont want you to grow up, Im a Toys R Us kid

gr
Review №41

Good store n customer service

Ch
Review №42

A typical toys r us with stocked shelfs and a clean store

S.
Review №43

Its clean but when calling online it took 7mins just for an employee to find the wrong item I was looking for!Still not to much long lines and its clean.

Ma
Review №44

Toys were pricey but good experience found everything I needed for my grandsons first birthday party

Wa
Review №45

I enjoy coming here to buy toys for all of my, nieces, nephews, and cousins who are still children . What a shame that this store is closing.

Kh
Review №46

They are in there ripping people of with these change prices and not letting the people know,

Mi
Review №47

I like his beause they have shopkines ☺☺

Mu
Review №48

Very expensive staff even with the clearance

Ja
Review №49

The store is actually open later than it says. It is open until 11 pm because of the holidays.

An
Review №50

We going to miss them

Review №51

Great for toys for ages 2-18

Ns
Review №52

The best toy store

An
Review №53

Store will be closing on Friday they are only taking credit cards ONLY

Gi
Review №54

Nice place with helpful stuff

An
Review №55

Well stocked great associates

Ri
Review №56

Store closing soon ..store almost empty ..

Ki
Review №57

Its a little dirty and unorganized here but still pretty decent.

mi
Review №58

This place has been apart of my childhood, so sad to see it go.

De
Review №59

Empty. Shelf barely had things especially items for girls.

To
Review №60

Good Bye Toys R Us.😭

IM
Review №61

I will always be a toysrus kid rip

Fa
Review №62

Even while the store is closing most items are still overpriced.

Jo
Review №63

I know why they are out of business

Ei
Review №64

Sad that the store is closing but that is no excuse for the staff to be rude

He
Review №65

Gonna miss this place! 😔

Ni
Review №66

Sad to see them go ;(

Da
Review №67

Rude employees there once my son tried to go their but they kicked him out because he didnt have a parent but great selection of toys for my son and daughter

Lo
Review №68

IT IS NOW CLOSED FOR EVER!

Ti
Review №69

Little old and outdated not as big as the one on arimango and just seems understocked understaffed..ill stick to online shopping unless i want to let my child pick something out

NI
Review №70

Sad to see the shelves so empty.

Da
Review №71

Unfortunately, this store is on the chopping block.

Vo
Review №72

To bad they are closing down (

Su
Review №73

Gonna miss them

Cr
Review №74

For a closing store, prices are still high.

Mr
Review №75

All the toys love it

wh
Review №76

Good place for kid

Da
Review №77

Good selection...

SU
Review №78

Sad to see it go.

Ra
Review №79

Sad they are closing down..

Ka
Review №80

So sad to see them go

Mo
Review №81

Sry to see you go

An
Review №82

Lots of toy tsum city

Ji
Review №83

Well miss you! ♡

Ah
Review №84

Its closing down

Re
Review №85

Sad that they are closing.

Je
Review №86

Closed for good

A
Review №87

They are good

BA
Review №88

I will miss you

mi
Review №89

Not stocked at all

S
Review №90

Going out of business

Be
Review №91

Very helpful

Pa
Review №92

Have almost everything

Di
Review №93

Many and many toys

Review №94

I miss you

Mi
Review №95

Very helpful

An
Review №96

Good service

Tw
Review №97

Awesome coupons

Cl
Review №98

Store was a mess

To
Review №99

Will be missed

Ru
Review №100

Slowest service ever!

Information
100 Photos
100 Comments
3.9 Rating
  • Address:2045 Cottman Ave, Philadelphia, PA 19149, United States
  • Site:https://stores.toysrus.com/pa/philadelphia/toy-store-philadelphia-pa-8308.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 215-742-8090
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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