After buying the machine they don’t provide any technical support. I was never told that the machine loses its programming after about a year. Very complicated long process to reprogram the machine. When you call and ask for assistance they always tell you the same thing. “We are too busy to help you now.” The owner acts like you are bothering him if you call with a question. They have good products but be prepared to have no support after they have your money.
STAY AWAY FROM AZ SLOTS!!!!!!!!!! If I could rate zero stars, I would. I made the mistake of buying 2 Blazing 7 s6000 machines from them. Years later, neither one works properly and didnt work correctly when I purchased them. I called them several times for support and they give me impression that its a bother and Im interrupting their day. June of 2020 I sent them a circuit board from one of the machines for repair. 7 months later, still not done, one weak excuse after another. Upon my request, he sent it back to me unrepaired. I did fix it myself finally. They say they proudly service what they sell. REALLY????? Thats a joke. Randy lied to me....saying he didnt have time to repair it....yet hes out making deliveries....verified by my friends in Phoenix. In checking with their competitors, Randy has a long history with no service after sale.....keeping customers boards that were supposed to be repaired......switching game proms on MPU boards, etc. etc. etc. Folks.....buy from a reputable dealer and save yourself problems with them down the road. ZERO STARS.
Stephanie and Randy are the nicest people. We purchased a slot machine from them and they did everything we asked and it came out amazing!!My husband was so surprised with his Christmas gift.Thanks again Stephanie and Randy.Vicki
Stephanie at Leisure Time Slots was awesome. I called with an issue on a S-2000 machine. After explaining the issue, Stephanie walked me thru the solution within minutes. There was no charge and they did not try and sell me on more components. Very honest company and very friendly. Highly recommend Leisure Time Slots.
Randy and Stephanie are just the best! We were given a slot machine that was operational but in need of repairs, and AZSlot came to the rescue. Their knowledge - and willingness to share it - really impressed us. Pricing for the needed parts was very reasonable, and we were able to pick up some new glass front panels, too. Now were looking forward to adding to our slot family with help from their really cool showroom! Thank you Randy and Stephanie for all the help, advice and for just being really awesome people!
Just dropped off my low budget Konami from my collection. Since one-armed bandit is OOB I am giving these guys a try. Will circle back when service is complete. Good service so far.
Excellent help over the phone. Stephanie was able to direct me throughthe process of resetting and repairing my slot machine. Very much appreciated !!!! Works perfectly, Thanks !!!!
Leisure Time Slots is a premium slot machine dealer. I made an appointment to check out a Dean Martin Wild Party Williams slot. I was greeted with a friendly yet professional attitude. They answered all my questions and after I was satisfied we made the purchase. The store was set up very orderly and all machines were in great condition. Randy & Stephanie showed up as promised to deliver the machine. They set-up everything just the way we wanted. Randy took the time to explain the care needed for the machine and answered all my questions. This is IMPORTANT, You must realize you are not buying a normal everyday merchandise item. You are purchasing a very special item that isnt bought by the general public other than when they play them in a casino. You need a vendor that will assist you AFTER the sale. I had a minor problem with my machine and Randy and Stephanie were right there to correct the problem. It is so important with these special purchase items that you have your dealer their after the purchase. Leisure Time Slots makes this all happen, you are in good hands when you purchase from them. I have been in a number of slot machine stores and most have a lot to be desired. Leisure Time Slots is a cut above the rest and you can be assured you are in good hands with your purchase. Very satisfied and deserves the 5 Star Rating.
Called to get a quote and set up an appointment for someone to come look at a slot machine. Stephanie answered and walked me thru fixing a simple and easy fix. Thank you so much! Will definitely call them in the future for any and all slot machine needs!!!
I have purchased many things from Randy over the past 3-4 years. He is always very helpful and able to help me trouble shoot any problems with my slot machines. I have purchased used machines that were not working from other people and have called Randy to have him help me fix the machine(s). I have also shipped him slot machine CPU boards which he has repaired and shipped back to me. I have never been to his store but next time Im in that area I will make sure I go there and to meet Randy. I am now using my Triple Lucky 7s 5 reel slot machine thanks to Leisure Time Slots LLC. My machine works great! Thanks again
The staff are exceptional! I had multiple errors with a slot machine and thought that it would be junk. The staff, Randy, took the time and helped me to determine the exact cause and solution. When the parts arrived by Fedex, Randy stayed on the phone for almost an hour to help me with the complex configuration. He was patient and made a difference. I am a customer for life! Thanks
I called to get some assistance with troubleshooting an issue with my IGT S-2000 Double Diamond machine and Randy was quick to identify and help me fix my issue over the phone. It turned out that I hit cash out on a large balance and just needed to refill the hopper to pay out the rest of the credits. The whole situation took five minutes to fix and I appreciate the quick assistance.
Friendly staff with excellent attention to detail. They are an appointment only family run business who refurbish Las Vegas slot machines for home use.Each machine is thoroughly restored by hand using original factory parts. Their pricing is competitive and they offer package deals where you can purchase a slot machine, casino stool and slot stand at the same time for your home game room.
Stephanie and Randy are awesome! I have never had anyone go out of there way to help me! Helped figure repair solutions and send me parts when I though all was hopeless! The best ever!
Ive dealt with Randy for about 10 years now on a couple of machines I own. He has allways repaired them for me and has allways been fairly priced.
I had a Bally 6000 I was ready to take to the trash because I couldnt get it to run and Im a fairly proficient slot rebuilder. Randy at AZ Slots asked me to send him just the MPU and he would send it back ready to run. He didnt let me down. Machine is running like brand new:)
Excellent customer service! Walked me through an issue over the phone, which I sincerely appreciate !!! Will not hesitate to use this company again! Thank you for your help Stephanie !!!!
Webpage clearly states: Call or email for price but they will only provide pricing over the phone. Thats not quality customer service. I went with The Slot Machine Store because their prices are listed on their website and they didnt give me the run around.
Stephanie and Randy are great. They have great service I would recommend!!
Called to ask for parts and the guy was very rude. He was Quick to end the call. Very disrespectful!
I called looking for some clear/debug chips for my Bally Game Maker 7200. Randy was very friendly and willing to teach me everything I needed to know about my machine and more. He had exactly what I needed and even got me the chip on a sunday!!!! I have nothing but great things to say about the folks over at AZ Slot and I look forward to doing business with them in the future.
Fast and competent help - thank you (Peter from Las Vegas)
New location 12410 North 28th Drive, Phoenix Arizona.One block West of I-17 Cactus Exit
I spoke to Randy on the phone the other Day, I had a small programing issue with my IGT s plus slot machine, Rand walked me through it and within a minute our machine was fully functional. Randy and Leisure Time Slots LLC, has the best customer service around. I compare there service to the Ritz Carlton Hotels. Thanks again