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25th Street Automotive
4112 N 25th St, Phoenix, AZ 85016, United States
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25th Street Automotive
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Au
Review №1

My mom has been coming here for years and it was finally my turn to bring my car in for the first time! Not only was everyone super friendly, but they were straight to the point and honest about my vehicle while staying professional and offering solutions. The guys here gave great service and were very timely as well and only had my car for just a few hours. Overall a great first experience and I will continue going here in the future!

Ve
Review №2

I was recommended to them by a friend and never looked back. Its such a great piece of mind to find honest and professional mechanics that take care of our cars 🚗 as much as we do.

Ce
Review №3

I had an awful fuel smell especially after I would fill up my tank, their diagnostic quote was $50 less than the 5 other places. Bill was outstanding and went out of his way to explain things. They fixed a crack on a part on my fuel tank and it ended up being less than they predicited due to my fuel pump working fine. I would 100% go back. It felt super fair and trusted and they are close to our house! 10/10 recommend.

Da
Review №4

Clean Shop. Honest pricing. Reliable service. They are not the cheepest, but I prefer knowledgable honest staff over cheep prices and unnecessary repairs. I have had several cars in the last 20 years and been to many valley shops only once. I keep returning to 25th Street Automotive. Always happy when i pick up my car. Many thanks to the whole team.

Jo
Review №5

Originally recommended by a friend, and after my first visit this will be my go-to for service on my Tacoma.

La
Review №6

I was referred here by my partner who loved the mechanics and their honesty. I came for an oil change and they informed me I should also perform a brake fluid flush and estimated when I would need to purchase new tires. They provided me with a ride to/from my apartment which is nearby and I appreciated this as I otherwise would have had to spend $ on a cab.Friendly mechanics who did exactly what I needed and didn’t pressure for more as other places often do! Highly recommend!

Ga
Review №7

The owners were professional and lived up to their word on timing, pricing and commitment to get repairs done as promised.There follow up with a text checking on their work was greatly appreciated.

Gi
Review №8

I shall first clarify that somewhere in the murky depths of online reviews is a 5 star post by me. Since posting that review I was seduced by the dealership and its enticing coupons for free oil changes and bumper to bumper, 150 point inspections, coffee, fruit and TV in the waiting area. I succumbed and cheated on 25th Street Automotive. After only two (really awful) encounters with the diablo dealership, I apologetically returned to 25th Street and confessed my error.Im not a car idiot, and serviced my own vehicles since I was 16. The best way to ensure I would not return for business would be to try and sell me a repair that was not needed, or bs me about my vehicle. 25th has never recommended a service I didnt need or overlooked something that was needed. As always, they did the work needed at a fair price, advised of future services that will be required and, maybe I imagined this, but it did appear my windshield was cleaned inside and out and the floors and seats vacuumed. Perhaps it was the new light in my eyes.Bottom line, with the exception of my capricious, ill advised ways, Ive taken my vehicles to 25th Street Automotive since 2016. I will never cheat on them again.

De
Review №9

Awesome guys! Being away home gets tough especially not knowing who to take your vehicle too. They are super close to my apartment so I thought why not give them a try. They diagnosed a suspension problem with my ‘02 xterra but unfortunately could not do the work but ended up referring a great shop that I can take it too, so when it was time to get my new vehicle inspected after purchasing they were the first ones in mind! Called them up and Tom got me in the books to get my new ‘12 xterra checked out! Gave me a run down of what needed to get fixed even had my vehicle ready before time frame! THEY DO NOT PRESSURE YOU AT ALL! They let me know that I should be looking at getting some new tires (I had already ordered some but the fact they checked on them even though they do not work on tires is awesome!) I already have a list of things I need them to do next but going to add a few miles and enjoy this new beast before heading back for my oil change!Thanks for everything guys!

Wi
Review №10

My family has been going here for 15 years. My father owned a gas station, and i know good service. The service has always been firstClass. Bill and crew are honest and have and understand the service industry. The shop is clean and organized, the people are friendly, helpful and most importantly HONEST,

Ch
Review №11

So I set up an appointment with this company over the phone, the man was very condescending, and made me feel terrible about the maintenance of my car.I have not driven the car very much and have been experiencing problems rather recently but it is a fairly old car. However, when I explained a problem that I encountered today where it was sputtering and wouldnt accelerate I was hoping he might be able to know what might have caused it and where to look. He said to me well its working now, and no mechanic could find where something happened, if its not happening nowI understand that a problem could be hard if not impossible to diagnose but considering it impeded my ability to drive I would like at least to look into possible causes.I proceeded to ask if maybe there was a place the mechanics could look into like a full inspection he said there was but it would cost me upwards of $x amount. I said thats fine.He then proceeded to ask me about if I had taken it to a local shop I work within a mile of this establishment and live within 2 miles.And this was just over the phone I would hate to meet him in person. They may do excellent work on cars but I felt the man over the phone was not professional nor courteous to a potential customer. I certainly would not trust my car with them.

Mi
Review №12

I have brought multiple vehicles to the guys at 25th Street Automotive and they always do a great job with whatever is needed.I had them do the 90k mile vehicle inspection and check on my Lexus so I wouldnt have to take it to the dealer.I will take my vehicles to 25th Street Auto before I will take them to any dealers anywhere.Thanks guys!

Je
Review №13

Bill and his team provide excellent customer service. You can tell they take pride in their work and make things right if theres any issue. Pricing is fair and I really appreciate the follow up call for progress report and plan of action to repair. They also provide shuttle service if you need a ride closeby which was an unexpected plus!

Fr
Review №14

This mechanic shop was not honest with what their knowledge was on repairing some damage. I had to bring my vehicle back to get fixed multiple times. Before they agreed to fix it the gentleman tried to say it was due to user error and it was normal wear until my husband said noand the mechanic recanted and said he would fix it. I will never go back.Absolutely devastated that I paid two shops for the same work months apart when I shouldve had my warrenty honored.It is also ironic that they claim to want good history of repairs to better assist you with the shop you had gone to previously however when this exact situation was reversed and they messed up on some work another shop corrected thier mistake to which they wont honor or even ask for the slip from said shop.

ro
Review №15

I have been all over the valley and have finally found a shop I trust. so often you feel like youre being upsold at the last minute but I know a little bit about cars myself so usually know if something is a legit concern or not. Their diagnosis of everything was 100% spot on - nothing unnecessary - and no pressure. Its a rare trait when dealing with mechanics. Add to it the staff was super friendly, and they were able to get a lot of work completed in a reasonably short amount of time.

Ro
Review №16

25th Street is a place that I go to because I know and trust that they will do a good job and be fair and reasonable.

Me
Review №17

Its so important to have a mechanic you can trust. Bill and Bill (and the rest of the staff) are wonderful! They answer all my questions, never upsell and are quick to callout when a service is not needed. They once alerted me that soon the shocks will need to be replaced and at what cost so I could plan ahead... Two years later, they said theyre still not to the point of needing replacement yet. I love that they didnt take my money and replace them unnecessarily.They also offer a shuttle service if you work or live nearby which has been so convenient.While most mechanics take longer than they originally estimate, this place has always finished on time or earlier.Very friendly, trustworthy, good quality. Ive been taking my cars here for 5 years and will continue to do so.

Tr
Review №18

1st time using 25th St Auto and I am beyond pleased with the repair and the service I received. I made the appointment online, but the email confirmation letting me know they needed to push the appointment back a few days went to my spam folder. I showed up on the original day and they still managed to fit me in. I had my car back the next day. My AC is running great. I was looking for a new shop and I will be returning to them without hesitation for my next service needs.

Er
Review №19

Two qualities I value most in a mechanic are expertise and integrity. You get both in spades with the guys at 25th St. Been going for over 10 years since they fixed an issue I had for which another expert shop wanted an extra $1000 with some unnecessary procedures. They have often talked me into using cheaper options, meaning they could have gouged me and they were always correct.Also, recently my brakes had an issue that it would be clear was fixed until it stopped raining. Bill contacted me the week after i picked up my car to confirm their work fixed the problem. It did.They love what they do and are pleasant to deal with. Highly recommend.

Cy
Review №20

Great service. These guys went above and beyond to get my car done on time and road ready. This will be my new regular mechanic spot.

Wa
Review №21

This team is always on-point with every type of service needed for my vehicle, large or small. They perform services with a confidence that allows for me to always trust my vehicle in their hands.

ro
Review №22

This shop is amazing! I took my Subaru there to get an oil change and to be checked out for a cross county trip, and they exceeded my expectations! They were friendly, honest, and made me feel secure with the work that needed to be done on my vehicle. If I wasnt moving, I would make this shop my go to spot! Thank you again Tom for being personable and present!

Ro
Review №23

Wonderful timely service! Tom was fantastic. I felt like we could ask him anything and he would be more than happy to spend time going through a thorough answer. He walked us through our maintenance and in the end our car is back in great shape. Cleanest shop youll ever see.

Ca
Review №24

25th St. Automotive is the only place Ill go for any car repairs. They are honest and trustworthy, unlike most other car shops weve been to. Weve been taking our car to them for almost a year, and we are so grateful for their help! Highly recommend their service!

Ca
Review №25

They have done a good job at keeping my vehicle healthy.

Jo
Review №26

Excellent mechanics. Quick, fair prices, and always happy to explain their work. Realistic, honest, and forthright. Highly recommend for general maintenance or other car troubles.

Jo
Review №27

My first experience with 25th Street Auto was great! I’m happy to pay a fair price for great work performed by a well-established neighborhood shop. Bill & Tom said what they would do, did what they said, and followed up with me. I’ll be back!

Ch
Review №28

Tom and Bill at 25th are just awesome to work with. Being relatively new to Arizona, and having come from going to the same shop and mechanic for the better part of 20 years back in Michigan, they made me feel right at home with their service, attention to detail, and making sure I was getting the bang for the buck. Finding a good mechanic can be a hassle, but I would recommend 25th Street a thousand times over, youre in good hands with your vehicle here - timely and trustworthy. They even sent me a few texts after my repair to make sure everything was in good working order - they make every customer feel like their top priority. Thank you!

Et
Review №29

These folks have always done great work for me and my sister! So very helpful and dependable.

Jo
Review №30

Amazing service. Did my 2012 Tacoma 60k service with them. They did what they said they would do, did I it at the price they quoted and did it on time. My son has a 2017 Tacoma, the 60k service at the dealer was 2x the cost. 25th will be my service of choice from now on.

Ka
Review №31

This place was great! Its easy to feel like car places are trying to take advantage of you, but right when you get here you know that this is not the case. These guys were great and got my car back up in running way sooner than anticipated. Will be back with all of our cars!

Ka
Review №32

I took a new car for a recent oil change but have been taking other vehicles to 25th St Auto for years. Great peace of mind that the work is done correctly, on time and for a reasonable price. And, they are just nice, trustworthy people to do business with!

Ma
Review №33

My car battery died and every shop in the area was closing and i was stranded in a parking lot. they happened to be down the street and they were nice enough to come by and jump the battery so i was able to drive up to autozone for a new battery. it’s the little things, i could not thank them enough.

Mi
Review №34

Best in the valley! They take care of you as if youre family so look no further for your car care needs.

Ch
Review №35

If you want transparency and customer service this is the place. Took my Jeep in because of some clicking noise. They explained the issue and the cost. Even followed up with me to see how everything was working. Quality customer service seems to be a lost art. This is the place people!

Ch
Review №36

I’ve taken my car to many repair shops but this is the only one I truly trust. They won’t pressure you to do any unnecessary repairs like most places and will always do the job right the first time around. They’ve got some good guys working here.

Br
Review №37

Very professional, quick and trustworthy. Two years ago we took our Honda CRV to the Honda dealership after we were having issues starting the car. The dealership gave us a repair estimate for over $2,500. We took it in to 25th Street Automotive and they said it was only the battery and installed a new one for us. The car has not had any issues since.

jo
Review №38

It is invaluable to have a place to be depend on, for the repair and service of my business and personal vehicles.

Ma
Review №39

Great place to bring your car. These guys are the best. Remind me of my Dad😬 Never over charge, always communicate options and best course of action. Best of all NO PRESSURE.Highly recommend!

Jo
Review №40

I have been going to 25th Street auto for more than a decade now. They are very reliable and professional and always repair my vehicle in a timely manner

Da
Review №41

Bill, Bill and team came highly recommended from friends and family in the Arcadia area. They did not disappoint! Fixed the air conditioning on an older vehicle and also provided a reasonably priced oil change, along with a thorough inspection of everything else. Great communicators and very reasonably priced. Would highly recommend them! Thanks 25th Street Auto!

Te
Review №42

Outstanding service! Honest, caring. They work with you on what needs to be fixed and never try to sell you more than what you need! Gold star all around and I highly recommend this shop to anyone ! I trust their work and would not go anywhere else for service! Their integrity is at the top of the chart. Thank you!

To
Review №43

Nicely ran business. Very clean and organized. Most of all, very honest people!! Advised me on certain things that didnt need changing and ways to save a few dollars! Would 100% recommend and will be a long time customer.

Jo
Review №44

The guys at 25th street are always professional and helpful. I never get the sense they’re trying to up-sell. Very communicative as well- they make sure to provide updates during the process. I doubt you’ll be disappointed

ne
Review №45

Great customer service. Drive shaft repair was over priced. A new drive shaft cost about $600, which they said I could not get, and instead they rebuilt my old one for $1000 which includes paint, 3 u joints and a balance.

Do
Review №46

Great experience, very honest and comprehensive with their work and follow up. Wonderful customer service.

To
Review №47

Clean and safe environment. Friendly personnel observing Covid protocol. Communicative with regards to service explanations and status of work. I use them for both vehicles, a Honda Accord and Ford F150.

A.
Review №48

25th St Automotive is the best car shop I have ever been to by far. They truly look out for their customers, and always put their customers interests over any short-term financial gains for themselves. I have been using them for 5+ years now, and every time I go they give me the honest facts and lay out my options in a way that makes it clear what the best decision is for me. Unlike the previous car shop I went to, 25th St is extremely ethical and you can trust them to do whats right for you, even if you dont know the first thing about cars. Im sure you could find car shops that could do certain things a little cheaper, but for my money I want to know the job is done right and to be able to trust what the car shop tells me, and you get this in spades at 25th St Automotive. Ill never go to any other car shop again if I can help it.

Za
Review №49

The team at 25th Street is super friendly and professional. I am new to town and have been searching for a mechanic to carry out routine maintenance and repair, and I’m glad to say I am searching no longer. The best car experience I have had in Phoenix. Top quality all around.

Jo
Review №50

I have been taking my cars to Bill and Bill for many years. They are super honest, knowledgeable, friendly and always perform quality work. I have never been disappointed and would not take my cars to any other shop.

St
Review №51

My car started sputtering and coughing and years ago something similar was a major engine repair costing me well over a thousand $$$. Bill and his team evaluated and only cost me a few hundred dollars and I had it back just after lunch. Great value and it runs perfect now! Thank you Bill and Bill and team! You guys are honest and ethical and I appreciate you! Dr. Stephen Doholis

Ch
Review №52

I do most of my own repairs. Im probably not the best customer to work with for a repair shop. These guys were great. They worked with me. They did exactly what we discussed. Nothing skipped, nothing extra. I see how they ended up with all the AAA Ethics awards. Theyll be my go-to shop.

Am
Review №53

Great experience, friendly staff and always willing to explain what needs to be done. I would recommend 20th Street Automotive for any car service you need.

Ca
Review №54

If you’re a woman you can come to these guys knowing you’re not getting taken advantage of. Every single person I’ve interacted with is extremely knowledgeable, and kind. I come in once a year when that shoot me a reminder text! (Which they aren’t annoying about or blowing up my phone) They’ve given me little lifts to work in the car service. 110% would recommend.

Jo
Review №55

Trust- that’s what I have when I leave my vehicle at 25th St. Automotive. They were recommended to me by a former Toyota mechanic and they have lived up to their reputation. They diagnosed my work correctly and informed me of my options. Did not pressure me or up-sell any work. Thanks to both Bill’s, I will alway bring my family’s vehicles here.

Ca
Review №56

Just had my truck head light replaced, they got it done on time, price was ok, seeing as I live alone, they gave me a lift home an picked me so I could stay out of the covid places. Good job an treated me right, they also buffed put my headlight lens.Carter

To
Review №57

25th Street was highly recommended to me by a friend and they lived up to the expectations. They were able to work with my travel schedule to get my car in and finished on-time and kept me updated throughout the process. Very pleased with the experience.

Jo
Review №58

I took my 2007 4Runner here for regular maintenance today and I am impressed with the level of service provided. This is the second time Ive taken my vehicle here and the second time was just as excellent as the first.Theres a reason why this shop is so highly rated and recommended. I plan on bringing my wifes vehicle in for regular maintenance next month and recommend this shop to all of my friends and family.

Ia
Review №59

The two things that of primary importance are integrity and outstanding professional work and service. Bill and Bill are well qualified in both areas as well as being courteous friendly and very helpful. I feel very lucky to have had them recommended to me by a friend some years ago and I’ve never regretted my association with them

Ni
Review №60

I have brought my car in for a pressing fix and 25th Street Automotive took great care of me. After that I brought my coupe back in for a routine check and they gave me a full breakdown and have my car running better than ever. These guys are great helping with budgeting to get things fixed and give a great list of priorities to keep your car on the road!Highly recommend.

Ta
Review №61

This is my second experience with this company and I’ll definitely be going back for any of my auto needs! They’re fairly priced, great quality, clean and great staff. My car was not only serviced but fully explained to me the “why” behind anything done prior to just making the decision to do so without my approval. Great company

Sh
Review №62

These guys are HONEST, reliable and very accommodating! Ive been using them for 15+ years and cant say enough good things about them. Theyve always done a good job whether working on my 1989 GMC truck or my 2018 Nissan car. A girls cars best friend.

Mo
Review №63

I always enjoy my experiences with 25th Street Automotive! They are true servant leaders and have strong, honest morals. I know I can trust this business because the first time I went to this business, the check battery light went on. The owner tightened the battery cords and sent me on my way home with what turned out to be a fully functioning car. He could have charged me for the work to check on things, but it’s clear he just trusts that good services bring back happy customers. I had such a great experience I came back again when my check engine light came on. They were very professional and even gave me a ride home. The owner is so committed to caring for our community, he has created services to help get people home or to their morning work. Then, I quickly received a quote and affordable care. No diagnostic charges, just parts and labor! My car works just great! I will always go to 25th Street automotive because I know they are honest, professional, hard workers who go out of their way to give you the best service they know how to! Some companies are just in it to get another quote, but 25th Street Automotive is in it for the customer’s satisfaction.

Bo
Review №64

We have been clients of 25th Street Automotive for over a decade and have been delighted with their service. The two owners (both named Bill) are remarkable — they are always there, very professional, very courteous, very knowledgeable, and above all, very honest. We highly recommend them.

Sa
Review №65

Amazing customer service and had my car repaired in one day! Thank you for all of your help!!

Co
Review №66

The Bills are the best! Helped me out every step of the way. Got my car in the day I called and fixed within the week. They are so friendly and take the stress out of dealing with car issues.

Ma
Review №67

Bill and the staff at 25th Street Automotive were extremely knowledgeable, friendly and fast. They gave me a lift to and from my place to get my car repaired. I’d say they were extremely easy to work with and very fair on pricing. I’ll definitely use them again and refer them to my friends. 👍

Vi
Review №68

These are the only folks I trust with my car. Always honest and fair pricing! Friendly.My car is always clean, I never worry I’ll see grease or dirt in the car or on my seats.I don’t just show up, I book with advance notice which I feel they accommodate me coming back at a certain time to get my car!Thank you

An
Review №69

They are very friendly, professional, and prices are great. They break down the worked needed by priority which helps budget wise. They dont make you feel that you have to do the work right away and they dont pressure you. They are helpful with any questions you have. I am definitely going back!!

Ni
Review №70

Honest and fair. Sent car in to get an oil change and and inspection. They called me and gave me a detailed breakdown of all the possible issues. Didn’t try to oversell me on anything. Definitely worth going to best experience I’ve had with a repair shop in a long time.

Ma
Review №71

I have been going to 25th Street Auto for a couple of years now. Since I am an aircraft mechanic I have high standards. The work they have done has been spot on and although they recommended some preventative type maintenance they haven’t tried to SELL me anything unnecessary. The estimates are true and any extra work needed had to do with the problem I brought it in for. I will continue to go there and have recommended them to my family and friends.

Da
Review №72

Went in for an oil and lube and punch list of any additional issues with my car. Bill Coniam was very honest and did not try to sell me something I did not need to get done. Bill gave me some recommendations on what needed some attention in the near future. Thanks again for your service and honesty!

Ma
Review №73

Bill and Bill are trustworthy, honest and professional. Never worry that I’m getting oversold or that my car is being diagnosed with repairs that aren’t needed. 25th Street Auto is a gem of a small business that makes my auto-care convenient and worry-free. I would recommend them to anyone.

Ja
Review №74

25th Street Automotive is known for their honesty and integrity, being a BBB International Ethics award winner. So I knew I could trust them with my Lexus. What I didnt know is all the extras they include in their oil change, that sets them apart even further! I bought new tires a while ago from Discount Tire, but did not have a chance to get them rotated yet. When I picked up my car from my oil change, I was happily surprised that during their free inspection, they noticed the need for tire rotation, and did that for me at no charge. They even cleaned my windshield, and made sure all areas touched were disinfected. Thank you Bill and team for being a Top Shop!!

El
Review №75

They were very helpful and flexible to my schedule of when I could pick up/drop off the car. When unexpected repairs needed to be made, they explained what needed to happen and were professional. Great place!

Te
Review №76

I had been taking my Honda minivan to them for regular checkups. When I was w my family of 5 in Prescott my minivan just died. I didn’t know what to do w the local repair shop so I called 25th St Auto and they talked me through the options since they knew my car. Such a relief and comfort having their advice.

E.
Review №77

This place is awesome. I know about cars but dont want to work on them. In other words I know if I am being cheated. That is NEVER the case here. They are honestly the best.

Br
Review №78

I love taking my cars here. They always get me out the door and back on the road quickly. I’ve even been in other states dealing with car issues and called them for advice to make sure I wasn’t being taken advantage of by the other repair shop. I also love that they give me a ride home when I need it. It’s all the nice little things that really make a difference. I would highly recommend them for anyone needing to find a repair shop.

Da
Review №79

Always a very good experience with 25th st Automotive. They are the most courteous, professional and honest Automotive repair shop I have ever dealt with.

Li
Review №80

Every time Ive taken one of my cars here I get great service and no run around. They are very honest and up front about everything they do. Always have my vehicle ready sooner rather than later too!

Ro
Review №81

I use the car guys for all my car upkeep and repairs. This time I had battery light that just stayed on and they fit me in right away for a same day fix. Can’t live without them

Je
Review №82

As usual, the work and turnaround time was excellent. We are most impressed with your honesty and ability to diagnose/repair correctly and not just remove and replace everything. Thank you and have a great holiday. Jeff

Li
Review №83

They are great. The team is together and owner Bill is fair & honest.

Ke
Review №84

They are AWESOME! They tell the problems honestly and their prices are fair.

St
Review №85

I arrived from out of town to drop my son at university and ran into car problems. 25th Street Automotive was able to quickly diagnose and repair the issue so my son would have a functional car after I left town.

Bo
Review №86

Have used them several times over the years for many reasons. Im a planner for my repairs or maintenance work so its usually not a casual thing. However- in December my Durango developed an oil leak and I was bracing for the bad news when they called with the best news ever! I will never go back to a quick lube or fast oil change place again. The oil leak was from the filter not being put on tight. I got the oil changed ( leak fixed) & spent all the money I thought I was going to spend on full tuneup & transmission filters and break checks. Happy camper status! Just got all my shocks done recently. Great crew there! You can trust them.

Ma
Review №87

Our family has used this shop for years because I can trust in the work they perform and the advice that they provide. I tried to take my car in twice to have the brakes changed, but they told me I still had 60% left on my pads. They could have easily just changed the brakes and collected my money, but they didnt.

Je
Review №88

I have found my new car shop for life! The service and experience here are worth driving to. Bill and his team are just incredible and value honesty, care and integrity above all else. As a younger, single female, going to get your car fixed at a place you feel is trustworthy creates all kind of stress. Not here. From the first moment I inquired, until days after the work was complete, I was taken care of. Bill and his team worked me in that day, made sure I was set on having a ride, explained everything they felt was necessary work to complete WITH a long term plan to get it done, beat their estimate, and kept in great communication, even checking in days after. Don’t even hesitate to bring your car here - all your cars! You will be taken care of with high quality service by friendly folks you can trust. Thanks Bill!

Ja
Review №89

The car guys at 25th Street Auto were communicative, prompt, and thorough. I didn’t expect such a quick turnaround for the work at such a fair price, but they certainly delivered just that. I’m very pleased with the work they did on my car and the customer experience they provided while doing it. 25th Street Auto will be my go-to mechanic from now on!

Ca
Review №90

Great experience - Bill, Bill and their staff are always polite and provide great service. They break down everything that can/should be done and provide recommendations for what action to take. Best of all, service is timely and theyll even provide a ride if youre in the neighborhood. Would definitely recommend their services to anyone looking for a trustworthy shop.

Ty
Review №91

Excellent customer service & friendly. Free shuttle service. Able to book online appointment. They do offer coupons, & they accepted mine, but stated must be submitted before repairs. How so, when amount is not even known? Minor con. Overall seems like a good shop.

Ro
Review №92

I have been taking my vehicles to 25th Auto for almost 20 years now. Both Bills Knowledge on vehicles have been outstanding! Their customer service is exceptional! I would highly recommend these guys! They are great!!!

Su
Review №93

Bill & Bill are great. They fix what needs to be fixed & advise on what’s coming in the future so you’re not surprised when Bill is presented.

ma
Review №94

This auto shop was highly recommended to me by neighbors and I can see why. These guys are great!1) They solve the problem and what needs to be fixed and exactly how much its going to be. Not an estimate. No misc. charges. The prices are reasonable.2) They stand by their work 100%! If a part or sensor fails, they take care of it. No additional charges. And its done in a timely fashion.3) They work with you on financing and payments.You can tell that they take pride in their work and taking care of the customers. Im a customer for life now.Martin

Ly
Review №95

Bill and the guys at 25th Street Auto take good care of my car. Just like my Dad used to do. They give seasoned advice of what needs to be done to have a safe car that will last a long time. My car is 19 years old and going strong. They will be doing maintenance for me for my car’s senior years.

Fr
Review №96

I was pleased with the service I received from 25th Street Automotive. I took my 2002 Lexus GS300 in for diagnostic test and was expecting a high bill, but to my surprise it wasnt. Bill and his team did a thorough diagnostic and gave recommendations as to what should be done now and what can be done later. Also, Bill did a follow up call with me to see how the car was performing -- that has never happened before. 25th Street Automotives honesty and professionalism is why I would recommend them to anyone.

Sh
Review №97

Excellent on all counts. Comprehensive and great for planning with confidence.

Am
Review №98

The gentlemen at 25th Street Automotive were very professional and provided beneficial information about my vehicle aside from the work done at a very fair price. I definitely will be recommending them to my peers and any others who ask where a good automotive repair shop is!

PR
Review №99

Its very hard to find such good people who are calm, simple and honest. My friend reffered me and I was abosultely amazed by how simple Bill and his team makes it to understand the repairs. They are top notch yet simple. My SUV recently had an engine light on and Bill checked it and suggested a trade rather than repair. He could have easily made few thousand dollars rather he just took the inspection fee and cautioned me at the right time. Thank you so much for your help and honesty. A customer for ever.

st
Review №100

Bill and his team are great! My brakes were horrible and he got me back on the road super quick! I’ll continue to go here for my car needs!

Information
73 Photos
100 Comments
4.9 Rating
  • Address:4112 N 25th St, Phoenix, AZ 85016, United States
  • Site:http://25thstreetautomotive.com/
  • Phone:+1 602-955-2637
Categories
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Consultant
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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