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Brakes Plus
15635 S 48th St, Phoenix, AZ 85048, United States
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Brakes Plus
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Be
Review №1

Was recommended by Josh from Discount Tires for an alignment. We called and talked to Justin about also doing my brakes. So impressed that they explained everything to us before doing the work and got our ok to do the work. Jimmy for being a new employee really has a very confident attitude and great knowledge about the business. The entire staff here made us feel like family, they were all wonderful. I will highly recommend this brakes plus store to everyone I know.

Ja
Review №2

This was my first time getting an oil change. I was a bit confused on where to park and the details of the process. Damny’s calm and helpful demeanor made me feel comfortable and happy about choosing brakes plus. Thank you so much Danny!

Ab
Review №3

This was my 3rd visit to this location. Every time I’ve been, I have had exceptional service. Today Danny was the one that helped me. He was kind and gave me tons of information and was very helpful. I also spoke with Todd. He gave me a breakdown of the work I needed done on my car. He told me exactly what was going wrong with my air conditioner. He gave me my options and opinion on whether it is worth to fix my car or buy brand new. I very much value his opinion. This is a place you can trust!!

St
Review №4

Todd, John, and the rest of the crew at Brakes Plus off S 48th are always so quick, friendly, professional and provide the best quality work. Ive been taking my work and personal vehicles here for the last two years. Highly recommend for all your car needs! Great prices too.

st
Review №5

Incredibly friendly, consistent, and affordable. I trust them to not rip me off, and often advise not to do certain things due to the price, which is very admirable. The only concern I have is when they say your car can be picked up the same day, which is rarely true.

Ji
Review №6

Awesome experience as always!! Great people, honest and fixed right the first time.

Br
Review №7

Been going to this Brakes Plus location for more than five years. Expect an honest assessment of your cars issues and needs. Never pushy about selling services. They will let you know what repairs or maintenance your car requires and when you need it, even if its down the road. Customer service is top-notch, and everyone is friendly. Todd, the manager, is the absolute best. You and your car will be treated right.

Me
Review №8

Honest and straight forward maintenance for my car. Great service and communication. It is wonderful having a service team I trust

kr
Review №9

Very happy with my first visit. Thank you to Todd and Danny for helping me out today!!! Fast, friendly and thorough service, i will definitely be back.

IA
Review №10

I just want to be the first to say these guys are the real deal ! I mean service is phenomenal! Auto service, Customer Service. Overall Service ! They make sure you go home happy and stay happy !! I just can’t believe my experience I would recommend them to anyone looking for exceptional mechanical work and great customer Service !!!! I love you guys !!!I’ll definitely be back for brakes later this year

Ka
Review №11

I have been going here for probably 6-7 years. I tried several other shops around the area throughout the last 20 years, but have found this shop, and specifically Todd, are the absolute best to work with. They are fair, not over priced, so good work and put the customer first!

Am
Review №12

The guys were great. Quick, professional and didn’t try to push any unnecessary services. They were all friendly and made everything completely stress free!

Ph
Review №13

Everyone I encountered was polite and respectful. The work was done quickly and efficiently. Prices were right.

al
Review №14

Great place to take your vehicle i came in again thinking I had to get my brake pads done and I had to get a full service break change and Todd was so helpful and helped me out give me a good quote and price got me in and got me out and I was very pleased with the professional work at this place highly recommend five stars

Em
Review №15

Tracy and Michael were extremely helpful! They got us in super last minute and had our vehicle ready rather quickly. As a woman, taking my car here and having them explain and show me what needs to be done and how they do it, I know I’m not being taken advantage of. I always feel comfortable at brakes plus, thanks so much guys!

La
Review №16

I have been going to this location since I moved to the Arizona area about 2 years ago. The team at Brakes Plus is always knowledgeable and friendly that as a customer I feel like part of the Brakes Plus family. I have referred many friends, both new and already established in the area, to this location because I know their needs for their own vehicles will be met timely, professionally, and with the utmost care.

Ni
Review №17

Got a break check today, great fast friendly knowledgeable staff.

am
Review №18

For starters, I was at the location the entire time my brakes were being fixed and repaired. So I was there for about 2 1/2 hours. One of the men took the time to show me that my brakes needed new rotors and showed me to my car. Also he told me the price ahead of time which eased my mind incredibly. During my wait, I enjoyed a lunch and had excellent service from the front desk. I felt very comfortable and my car was taken care of to the fullest. I have saved so much money on my car despite me owning a European car which usually has to have specific maintenance done, unfortunately. This has probably been one of the greatest experiences Ive had and Im happy to say Ill be coming back. I give special thanks to Craig, Todd, and I believe Jose, for the wonderful service. Keep up the great work guys!

Ji
Review №19

It was a great experience I was in and out and the service was great

To
Review №20

I just wanted to say Thank you so much. Today I had my car brakes serviced and everything was fast, easy and efficient. Todd was who i spoke with and he was beyond amazing. I finally found a trustworthy auto shop and I will definitely be back. Thank you Thank you !

Kr
Review №21

After going to a few mechanics after we first moved to the area, and not being completely satisfied, I found brakes plus and have been going for at least the last 5 years. Their customer service is phenomenal and I trust their services!! Highly recommend!

Ay
Review №22

Todd took excellent care of my vehicle, I was happy I was able to get an oil change and my breaks done at the same time. I will be back for my cars needs in the future! They are good people :)

Ag
Review №23

This is a neutral rating due to the damage that was done to my Class B RV.The service manager immediately took care of the issue and the repair was done. They were really great about it. It was shocking for me to discover the damage firsthand.However, I was completely happy they took ownership of the damage. Unexpected things happen. That is why we have insurance.However, the technician should have known a hydraulic jack rated for an average car would not have worked on a van of this weight class.

Jo
Review №24

Air conditioning failed after the system was serviced in Feb. Compressor was replaced then. Brakes Plus got the air conditioning up and running, replacing parts etc under warranty. Got the vehicle back the same day. Did a good job for me. Will keep using Brakes Plus.

Je
Review №25

This location is the best. Such kind and understanding personal. They are not just on point and helpful. They go above and way beyond for their customers. I highly recommend these guys to anyone!! Thank you all for

Sa
Review №26

I always bring my vehicle and both kids vehicles to Todd and his crews place ! Excellent, friendly and caring service . Highly recommend !!!

ju
Review №27

Super knowledgeable. Employees made me laugh and feel comfortable and I’m very happy with the air conditioning work that was done. They also gave me water and a banana

Bi
Review №28

I went into a brake shop for an alignment, the price was on the wall, and they charged me that price. WHAT! A brake shop? Ive never left a car repair place of any kind and not gotten 2 pages of items that need repair and service. I replaced a few components, axel, cv, etc and needed an alignment. Got one, at the advertised price. Great

Me
Review №29

Once again, Wassek and his staff and provided amazing service for our family. They are honest, reliable, trust worthy, and all around great people to work with. Our family will never us another auto repair shop.

Da
Review №30

Great prices. Front counter team understands the needs of the customer very well.

Ro
Review №31

This review is for Citizens inside and outisde of the immediate Ahwatukee Area . Read below and beware!Yesterdays rain brought a small flood to the dip in the road on 48th ST & Warner Rd. The flood puddle was only a foot in height and about 30 ft from start to finish. My vehicle died immediately after having passed thru the flood runoff puddle. None the less there were quite a few other people who had also gotten stuck in that same period at that immediate location. There were some very strange people in that immediate area that were lingering around seemingly trying to help people that had gotten stuck there. An opinion was thrown out that there a local news reporter of sorts that was seemingly at the center of this flooded area and up to who knows what other than closely observing what was transpiring at the momment. None the less a local couple with a jeep towed me to the Mc Donalds and helped me to pop the hood and to try to diagnose and then try to jump the the vehicle to no avail. I was able to get the vehicle towed to Brakes Plus by AAA. They were to perform a diagnostic. In the perormance of their diagnostic they informed me that in their inspection they discovered that the motor, oil, and transmission was full of water.They informed that they wanted to perform a flush of the motor oil, replace the oil filter, flush the transmission fluid, replace the spark plugs, plug wires, and perform a rear differential service. I agreed to the service in good faith that they could fix the issue based upon a few services that they had performed prior on my vehicle prior intall (minor aftermarket parts) and the immediate conversation that we had.Needless to say these people here scammed me for $756.67 after having perfomed these services. I do believe in converstion with the service representatives the actually switched out the paperwork right infront of during our conversation and before me leaving and after having signed the last page of the paperwork . All With an additional cherry on top for the kicker being that motor has a knocking sound which they observed and they described as lifter ticking after immediately having performed these repair services. The vehicle will not run properly at all.Upon my inspection the vehichles key fob auto igntion now no longer works whatsoever for the silverado. The motor knocks and extremely rough idle. The truck still throws the p0300, p0302 code after they supposedly had addressed the issue when I brought to their attention immediately when arriving at their shop. The oil intake tube and dipstick is all rusted out and was loosened. Ignition coil fasteners striped. Dialetric grease and antisieze was not utilized. Large portions of wire loom was removed and feet of wire is now exposed to the heat of the top and side of the motor block. Many of the wire harnesses and retainer clips were disconnected and left haning in the engine bay. The oil pressure gage only reads at 20 psi.The complete engine run time hours total on the motor is now completely reset to 0 indicating that the motor inside the vehicle has no runtime hours except for the 1.5 hrs that it now has indicated on the dash. This would signal and indicate that this Silverado 5.3 motor is new with only 1.5 hrs total engine run time. I was charged for an 2 part fuel injection kit @ $40.49 and an and a fuel induction service @ $59.50 that I was never told about before hand nor am I totaly sure these were even installed or preformed. Charged for Economy ignition wire set @ $128.00. I provided the spark plugs. They utilized a $5 oil filter. Their parts descriptor is stating that the parts they sourced for this repair came in @ a total of $319.33. Discrepancy in their paperwork and math shows I was charged an additional $192 on top of the labor charge itself.I did not recieve back the oil filter, spark plugs, ignition wires. I also did not recieve back the fuel injection kit that they are claiming was replaced.Did a motor oil flush a week ago the new oil was black as black. 2nd time here. Trans pan was loosened and leaking

To
Review №32

For 5 years weve been having our vehicles repaired @ Brakes plus on 48th st./Chandler Blvd. Todd and his crew are awesome, they are honest, the repairs are TOP NOTCH! and they provide courtesy rides to and from the shop. I wouldnt be afraid to recommend them.

Ad
Review №33

Todd and his team were great! They went out of their way to fix an issue that Cobblestone caused while doing my oil change. Ill be coming back here for all of my future needs.

Ka
Review №34

Brakes Plus is excellent especially Todd. Todd has been servicing our family vehicles for almost 20 years even prior to working for Brakes Plus. He along with the other employees like John and Justin have also always been professional, positive, honest, and timely.As a woman, who does understand automotive care and work and has had past situations in which other shops/mechanics have tried to manipulate what is needed done,Todd and his team at Brakes Plus have always been right on the mark with their honesty regarding repairs needed.At times they’ve also given options of what should be worked on first especially if there were big expensive repairs needed.

Jh
Review №35

Friendly, good quality of work and professional service.

Ri
Review №36

Thank you Todd for your excellent service to my vehicle. My car would totally die. I checked the battery cables, wiring and was not able to resolve the issue. I called Todd up and had the car towed to the Ahwatukee location for diagnostics. Brakes plus was fair with the price and the issue is completely resolved within a very short period time. I did not have to use any vacation time to have my vehicle repaired. I appreciate your professionalism and quick turnaround at a very low cost. I go to brakes plus exclusively for my vehicle needs because I know they’re fair and honest which is hard to find these days.

Ch
Review №37

I broke down less than a mile from home. my jack was rusted so I walked across the street to Brakes Plus to ask if I could borrow a floor jack. They didnt have to help me but they did. In fact Justin (from Brakes Plus) followed me as I limped my truck with a bad spindle 3/4 mile to home. you cant beat that commitment of going above and beyond to help out a stranger. just imagine how dedicated they are to taking care of their customers vehicles.

co
Review №38

After having a very bad experience with Firestone, I decided to call brakes plus. Todd and the rest of the crew were amazing, giving the best customer service and finished working on my car in just a couple hours. I will be a customer for life and recommend everyone to this place. Thank you Brakes Plus!

Jo
Review №39

Been dealing with Todd for many years and hes probably a top producing store manager as I never get out for less than $400-500. My last visit for new AC was triple that for a system that never really worked well, and now 2 years to the date is dead. Supposedly the compressor is lifetime warranty but Im sure it will still be another $1k+.Brakes are never the price on the special, always around $400+. The $29 oil change always finds its way to an inflated find running up my bill. Im a glutten for punishment as I continued as a customer up until the AC crash and burn 2 years ago. Gotta take it into check ac but its killing me.

Th
Review №40

I payed for steering and other maintenance. My truck still goes all over the road with lose steering.So another shop had to repair the parts that I payed to be fixed by Brakes plus

Da
Review №41

The staff was amazing from when I first. Walked in I needed to have brake work done they gave me a ride home and back when my suv was ready you dont see or find shops like that. They really treat there customers like family

Ti
Review №42

Went here for brake issue was fast and easy I didn’t ended up using them for other reasons but would come here again! Good business glad we have auto shops like this one here 5/5 stars keep up that great work at brakes plus so yeah that’s all I got go make an appointment ASAP or head in if they are open

Lo
Review №43

I brought one of my vehicles to them today to have some routine maintenance done and also asked to diagnose a steering wheel vibration which occurs around 65mph. They found the problem (damaged passenger side rim) and also saved me the time and effort to bring the wheel to next door business Discount Tire for review/replacement. They then obtained the replacement wheel back from Discount Tire for me (after I had authorized a replacement rim) to have my vehicle ready same day. They found the problem when another shop could not. Kudos to Justin for correctly diagnosing the issue and facilitating the repair/transfer. I really appreciate a shop that does great work, and has a high degree of integrity. They are an excellent choice for all of your vehicle needs.

Re
Review №44

Todd was amazing. Mine is a 2004 Honda that needed new struts badly. The location on 48th Street was highly regarded by a friend who knows about car repairs. The price was great and service was wonderful. I went back to make sure my very old car was brought up to top notch condition for a very long trip and things I had never thought to service were finally taken care of. The price again was fantastic AND the car drove like a new car. Who thinks of replacing the cabin filter? My a/c is even better just from that! I am more than pleased and recommend this shop very highly!

Ca
Review №45

All of the gentlemen that work here are amazing! So polite, friendly, and very helpful! Thank you breaks plus in Ahwatukee!

C
Review №46

After taking my vehicle in for a vibration issue and being advised the issue was fixed, it was not. I brought my vehicle back to them and they replaced the rotors at no charge. Very good customer service!!!

To
Review №47

While I appreciate the brake service they did back in February. Great job then btw! I had another issue with my power steering leaking just recently that they fixed for a nice hefty cost, just to bring it back a few days later with the problem being much worse. They told me there was a problem with the rack which was replaced at aamco 2 years prior. That it would cost nearly another grand to replace... I brought it back to aamco for a second opinion with the part being under a lifetime warranty. They stated there was absolutely nothing wrong with the rack, that a hose was just installed improperly and seemed intentionally to do further work. They corrected the mistake at aamco at no cost to me within two hours in their scheduled day, cleaned up my car and sent me on my way... I have let almost two weeks pass before writing this review to be sure my car is still functioning normally with no further leaking.While I think the gentleman that work at brakes plus are very kind and seem knowledgeable, I dont think I will use their services further. I do think they were trying to take advantage of me. They should have stated the first time bringing my car in the rack needed replacement before overhauling the power steering system. Never said a word until after. Misstep? Or trying to get more money from me?

Wi
Review №48

I come here all the time and have a great experience every time. I feel very comfortable bringing my all my vehicles here because I know they are honest and trustworthy. Thank you Brakes Plus in Ahwatukee!

Ki
Review №49

Very quick and professional, friendly and communicative, will happily use again!

Ru
Review №50

I was able to get an appointment, then adjust the time, without any issue. The staff who checked me in were friendly and efficient and used my vehicles VIN # to confirm what service was needed for my VW. The brake fluid service was done quickly and I was back on the road in about an hour. Ive been a customer of the Brakes Plus in Ahwatukee for over 20 years and I wont take my vehicles anywhere else.

Ma
Review №51

I have been going to this Brakes Plus since moving to Arizona and you just can’t beat their level of service. I fully trust them with my cars and they have very competitive pricing. The waiting room area is nice and big with a TV and coffee. I never have to wait long but it’s nice to have a great place to chill and get some work done. When I bought a new house further away, I tried going somewhere else but quickly ended up back at Brakes Plus! Can’t trust anyone else!

Li
Review №52

Todd and the employees at Brakes Plus has always been An amazing help for me! I’ve been going there for my brake and oil change issues for the past year and Todd has always been welcoming and detailed about my issues. On top of that, Todd ensured that my car was ready in a timely manner due to my hectic schedule. Quality service and gentlemen that actually CARE! Thank you so much!!

Br
Review №53

Couldnt be more pleased with the service we received on our 2008 Land Rover LR3. We stopped in off the street after my wife was hearing grinding, clunking noises from the driver side wheel. We had the car back next day... for $51.Really great value and the staff was very professional... specifically John, who took the time to explain and show me the issue first-hand. They do more than just brakes ... would definitely recommend.

Ra
Review №54

Brakes Plus on 48th and Chandler, is the best place to get your car or truck fixed or maintained. I highly recommend this place.Every time I have needed something done they fit me in and were straight up with me. They are fast and efficient at what they do.Today I got my CV Axles replaced on my Nissan and they got it done within 2 hrs. Todd even showed me the oil and the reason they needed to be replaced. This place is honest, which is hard to find.

Mi
Review №55

We have been taken both our vehicles to Brakes Plus here in Ahwatukee for the last six, seven years. Honest, Fair and Quality work. Always. The manager Todd, provides consistent customer service, which can be difficult each day within that setting. Although, there are closer Brakes Plus to our home, however, we prefer to come to here.

Be
Review №56

I seriously cannot even stress how amazing the crew is here at breaks plus. I was in & out like a Burger and their super kind and best prices out there. Todd rocks!

Ge
Review №57

Good diagnostic so far. Taking vehicle in for it repairs next week. Lets see how they do.

Da
Review №58

Every time I go in they are super professional and patient with me and my rolling scrap pile, even when I dont know what Im talking about. Theyve provided multiple options for any service theyve done for me, and have thoroughly answered any questions Ive had. Will keep coming here for any services beyond my abilities.

Jo
Review №59

They are always super nice, super reliable and respectful. I trust leaving my car care in their hands.

Ch
Review №60

I highly recommend Brakes Plus. Manager Todd Pederson is super to work with as I trust him with my vehicles. The service quality is highly superior, and and the prices are reasonable.

Gl
Review №61

Took my car in because somethings was dragging under neath my car. They immediately took it in and put it up on the lift and fixed the problem AND didn’t charge me a dime! I will definitely come back here for my car service needs. They were friendly and helpful.

Br
Review №62

If your car needs servicing this is the place to go. They are very fast reliable and very affordable. I am glad I chose to stop by here to get my brakes done. They took the time to also show me exactly what is wrong and what needs to be done. They also assisted me with signing up with a car care credit card and was approved on the spot so now I can finance future repairs and purchase gas with the same card. The customer service was spectacular and they make you comfortable to be there. They also offer a shuttle service to take you home if you decide to get your car repaired with them. I will be coming back for future services and will be recommending. They will forever have my business.

Da
Review №63

We are a large family and have 6 cars all different makes and models. No matter the service or repair needed we will always bring our vehicles to Brakes Plus in chandler. Honest guys with moral standards that don’t take advantage of there customers. I can rest easy at night knowing all my children are safe driving in there vehicles. Prices are fair and work is done with priorities. They never push and always let you know what needs to be done and what can wait so it doesn’t hurt the budget. A big thank you to the guys that treat there customers like they treat there families.

Ty
Review №64

They helped me fix my cv axels when they both went out and did it very quickly and made it super affordable

Ch
Review №65

Great and positive experience. I dropped my truck off at 9am for an alignment and was done by 930am. Both staff members I had interactions with were both welcoming and friendly. Loved the fast service. Thank you so much!Cherie Pittman

Jo
Review №66

Brakes Plus was a solution to my jigsaw puzzle and they did it fast and reasonably priced. I have an out of warranty Mercedes with a battery that is pricey, hard to find, and hard to install. After calling several of their competitors to no avail, I gave Brakes Plus a call and within an hour or so my challenge was resolved. The shop is clean, the coffee is good, the staff are pleasant, effective and knowledgeable. They saved the day, I will be back.

Du
Review №67

Really bad experience. Paid nearly $400 for brakes to not squeal at stops. My car started squealing the next day after the initial fix. Had to take my car back at least 3 times after that just for a squealing sound. During the last session, Todd, the gm, says, well what do you want us to do?.. Fix the squealing Tod. Thats it. Thats not it though. When I dropped my car off to be serviced. Tod ask if he can have some time with it. I left it at 8am and had to call them an hour before closing for them to tell me I can pic it up in 30 minutes or leave it overnight. Then when I get there 30 min later, Theyre still driving it. Now I have to press a lot harder on my brakes to stop but hey, the squeal is gone.

Er
Review №68

I dont recommend anyone to go to this location they are thieves. I took my daughters car for a routine oil change and they did not change the oil or the filter all they did is add more oil. And whats worse they were trying to convince me that my axle not only one but both of them were broken and yet to be replaced right away the total cost that they wanted to charge me was going to be 500 to $700 . I took it somewhere else to get a second opinion and they told me that my axles were in perfect condition they were not damaged nothing was ripped or broken or cracked. I will never go to this location or trust the people that work at brakes plus ever again I do not recommend no one to go to this place. Never trust the salesman and double check to see if any work was done to your vehicle.

Da
Review №69

Incredible service! I have lived in the Phoenix area for over 20 years and just stumbled upon this place recently. I have had them do oil changes, brakes multiple times, and they fixed my air conditioning earlier today. Undoubtedly the best service team I have ever found in Phoenix from top to bottom. Todd, the general manager, and all of his staff are honest and trustworthy on your vehicle needs. I live in Gilbert and will continue to drive out of my way to go see these guys for oil changes and any other maintenance I need. You will not be disappointed!

Sh
Review №70

Great customer service! Aligned my tires and helped me out with all my needs! They were able to get me in quickly and made sure I was taken care of. Will definitely come back.

Ta
Review №71

This Brakes Plus is the only location I go to have my car serviced. They are very knowledgeable and provide exceptional customer service! I can always trust Brakes Plus with my car care needs.

Jo
Review №72

I love Brakes Plus! Management and staff are always cheerful, helpful and truly have your best interest at heart! Been using them for everything on my BMW and have zero regrets or complaints. I plan to use them for the foreseeable future for all my mechanical needs!

sh
Review №73

VERY GOOD AWESOME!!! MR. TODD A WINNER FOR SURE.

Mi
Review №74

They are awesome! Customer service is great!

Ja
Review №75

Great price didn’t over charge and very prompt. Awesome!

ro
Review №76

Absolutely amazing service, all of the people there are super friendly and helpful! Todd is a great guy and I love this company :)

Ga
Review №77

I always bring our vehicles here to be serviced. The staff and management are professional and courteous of the needs of their clients. They always honor their pricing and are able to fit me in if there’s availability. I even got my truck towed to their parking lot after hours so it could be worked on the next day. They always try to help. Thanks so much for your hard work.

Cl
Review №78

Fast honest and friendly service. If you need your brakes done I definitely recommend these guys. Other places will flat out lie to you and tell you that you need to get something done whereas the employees of brakes plus will be 100% straight with you.

To
Review №79

Great service and they are quick!

Re
Review №80

Always friendly service at this location.

el
Review №81

I am very pleased with the customer service and the professionalism of this location. They did a very quick and quality Alignment for my 2014 Ford mustang, and I am very satisfied with the recommendation I was given for future reference to improve my driving experience and the longevity of my vehicles performance. I will definitely be back again and again. Thanks Brakes Plus for your A+ Service!!

El
Review №82

Ive been going to Brakes Plus in the Denver area for years, recently moved to Phoenix. I had an oil change done, and also had them check my brakes for a clinking noise Id been hearing for some time. They checked it out thoroughly and assured me it was not an issue, and that I didnt need to have any brake work done at this time. I was also shown a strut that was leaking-no high pressure to sell me new ones right then, just something to start thinking about. Thanks guys-great service!!!

Ch
Review №83

I like those guys, Brake Plus only tell you what you need fixed on your car. Nothing more nothing less. Thank yOu😄

Ju
Review №84

Great management, hard working people, fair prices. I don’t take my vehicle anywhere else for work.

Jo
Review №85

The general manager at this location has been there for over 10 years! That says a lot about Todd Pederson and his crew! And it shows in the work and professionalism.

Mi
Review №86

My truck broke down in the parking lot next to Brakes Plus. I called AAA and they came out in a mini van to tell me my starter was bad and my battery needed to be replaced. Its Friday after 3pm so I run across the parking lot to see if Brakes Plus can help. Justin sends two guys out and they help push my truck around a building, through a parking lot and into one of their bays. He tells me hes not sure if they can get it done before they close but hes going to try hes best. Justin did his best because I was out of there before they closed with a new starter and battery in my truck.Im very particular about my truck since it is very custom, but Id take my truck back to these guys any day for a repair needed.

K
Review №87

This shop is the best! Todd always provides the best customer service and is very honest about the work that needs done to your vehicle. I live in Queen Creek and have 3 other Brakes Plus closer to me, but I choose to make the drive because of the outstanding customer service!Leonard G.

TA
Review №88

So i called this place that I need wheel alighnmen. Told Justin or whoever on phone that you guys do price match. He said yes we do.Made appointment drove earlier from job so they can fix my car went in Todd old guy where is the coupon i told him I have Groupon also explained that i spoke to another guy name Justin over the phone that he said they will do price match. All of the sydden his tone changed. Rudely told me i need coupon not the Groupon no sorry nothing im never going back to this place again. Rude customer service adios🙏

De
Review №89

I have been coming here for over 5 years. I bring my company vehicles and personal vehicle. They are fast, really friendly and do a great job. Really like this place. Even worked on my audi and mercedes when others couldnt. Really friendly here in ahwatukee area. Todd is the best!!!

di
Review №90

These guys are amazing! Todd is incredible. Honest professionals who know what theyre doing!Thank you!!!!!

Si
Review №91

I came in thinking I needed new brakes, but the mechanics didnt try to upsell me anything, or coerce me. They just recommended a cleaning for way cheaper than Id expected. They also explained the difference between brakes since my car had a different type of brake.

ro
Review №92

Had an appointment. In and out in an hourVery professional...showed and explained any problem. They also do alot of repairs on other components.

Mi
Review №93

Great customer service, walks you through the shop to do a visual inspection with you

Ri
Review №94

I thought my repair was a little bit High but all in all they did a real good job.

Jo
Review №95

Today was my first time here and I will definitely be coming back for all my future brake issues. These guys are honest, professional, Informative, and all around awesome. The prices are reasonable and I strongly recommend this location.

Da
Review №96

Awesome! Got us in last minute! Above and beyond service!

Ma
Review №97

I appreciate Robert for giving me a ride to and from home and the outstanding customer service.this shop is the only one trust...good job!!!

St
Review №98

I went here to get my brake pads looked at. It was free to have them examine my car, which was wonderful to hear. They were very quick at getting my car in and after they looked at them, they walked me back to my car to show me what they found and what they recommended needed to be fixed. They were honest and told me only one axle needed new pads instead of trying to make me replace both axles for more money. Everyone I spoke to was professional and friendly. If I ever need my car serviced again, I would choose this Brakes Plus. I definitely recommend them to everyone!

Te
Review №99

An unexpected need for brakes and more...the team at Brakes Plus stepped it up and out of their way to get us on the road safely!Mike S; a newer employee I understand, was incredible in more than what was expected ways! His passion for helping people was apparent and greatly appreciated in this unplanned experience.If in the area or passing through~highly recommend using them!

Ma
Review №100

I have been coming for years, and they always take great care of me and my cars.

Information
23 Photos
100 Comments
4.6 Rating
  • Address:15635 S 48th St, Phoenix, AZ 85048, United States
  • Site:https://brakesplus.com/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=202
  • Phone:+1 480-785-7700
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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