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Big 5 Sporting Goods - Deer Valley
1919 W Bell Rd, Phoenix, AZ 85023, United States
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Big 5 Sporting Goods - Deer Valley
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Al
Review №1

This is your one stop shop for all of your sporting good needs!This location has one of the widest varieties of inventory I’ve ever seen. And almost all of it is on sale!Stopped in to browse for children shoes and left with two pairs for my little (a pair of hiking boots, a pair of sneakers, and socks) as well as a roller skate setup for myself... all at a super affordable price.Don’t put off your new hobby for another day, remember that tomorrow isn’t promised... break your neck on those skates today! 😉🙃

Jo
Review №2

The sales rep was fantastic.. she helped us find the perfect cleats for my son. You dont get genuine costumer service and just plain descent human interaction like that much these days. If I could give them ten stars, I would.

Mi
Review №3

Its a sports store. I look at this store as a hit or miss. They have a ton of merchandise squeezed into the store. I was looking for another pair of walking shoes.I have gotten a great deal a couple of times but have walked out more times. I believe all their foot products, shoes and or athletic, sneakers, are closeouts from manufacturers or distributors.The employees have always been polite and helpful when I have asked questions.A good place to go to just look around and maybe find what you are looking for. I did see tons and tons of socks.

Ca
Review №4

Love big 5, used to work there and whether its workout gear or other items, they tend to have it.

Da
Review №5

This location was amazing. The store manager Tyler(I hope thats right) was so knowledgeable and the store was well stocked and great inventory

Ra
Review №6

This Particular Location Has The Worst Customer Service!And it is not just a one time thing. For the past 2yrs its the Same Thing!If you need help with something you have to walk to the front of the store, And like Magic you will find 3 employees standing there Talking!!So today I went in, and I needed help with shoes.And like always, NO SERVICE!I waited & waited. NO one came to help. So I made it a point to stand there and Look their way.We made eye contact several times. They knew I was there. They knew I needed help with shoes. Yet NO one came to help. So, about 15 minutes later, one employee started walking my way. Im thinking Finally!!But, Before reaching me. He cut to the Back. Travelled through the back, To Pass Me!!! He came out futher down and asked another customer if he needed any help finding anything!! WHAT he wasnt even waiting for Service/Help! He was looking around. Needless to say, I walked out.!!And as I was walking out the other 2 so called employees are still there Talking. And for their amusement, they say Have A Nice Day!Knowing They intentionally ignored me & I was frustrated!I Will Never Come to This Location Again!

Li
Review №7

The employees are helpful and knowledgeable. Fair prices on shoes and goods. I come here often 😁

Za
Review №8

Would be 5 stars but they had zero womans softball cleats in stock

An
Review №9

I like this store but when I went in there the customer service was really bad I could not find anybody to help me in the back and I guess I had to go all the way back up to the front and find somebody and yeah when I did there was two behind the counter just talking. But one thing they did when I left they said have a good day so I gave him three stars. Normally this place is 4 to 5 Stars it was just a bad day I think or I hope. If you read these yes we do like to have help thank you!

Ar
Review №10

Went in just to LOOK at a couple of shot guns on display. Waited 10 minutes for one of the 3 people working at the register-just BSing more like it. I asked to look at one of the shot guns, the guy says he needs to get the manager-he tells her and then presto, she hides in the back. More waiting ensued, no manager until we were leaving. She re-appears like magic. Maybe it was the color of my skin?All three sure hopped to it when a white customer came in with an issue about an air rifle.Had planned to purchase other items, but no longer coming back to this store. Bad customer service, if youre a certain skin color.

He
Review №11

Staff was very polite and knowledgeable. Coupons are kind of confusing though

Ry
Review №12

I love me some Big 5. The staff at this location was actually a bit more present and attentive than I am used to. Thanks!

KD
Review №13

Found shoes for my teens for back to school at great prices!

Ch
Review №14

Friendly enough staff. No fishing gear really to speak of. Can find the same exact bait at Walmart at a lesser price.

Gi
Review №15

Good help from associates at registers, great supplies for many sport baseball, football, soccer, fisher and so much more shoes clothing cleats, great prices for spots gear. I love Big 5 Ive shopping here for over 20 years and Im always satisfied with what I buy the service from the employees is great and they r knowledgeable about the store and supplies and u can go anywhere and u can find a Bog 5 near u.

Th
Review №16

This is my favorite Big5. Customer service is good and lots of clearance prices.

Mi
Review №17

Masked up and kind assistance. And great deals! $54 for three pairs of sneakers!

Dr
Review №18

Nice store and staff, not a great area. But the store is clean and has all you would expect from a Big 5. Thank you

Ja
Review №19

Great stuff and great staff

mi
Review №20

I didnt find what I was looking for I was able to get some other stuff that were a kind it was all good thanks God thanks God

Je
Review №21

Good quality items at good prices

Tr
Review №22

While the inside of the business is nice and clean the outside looks horable in dire need of painting and a spruce up, along with the parking lot but despite those issues the staff are always nice and polite well stocked selves with quality items and shoes. This why I give it a 4 star rating .

Ha
Review №23

I buy alm my shoes at big 5, always have good sales and inventory

Ce
Review №24

They had the vilcrow i.d. packetI was looking to carry my DL.Credit Cards VIP Cards etc.

Ji
Review №25

Friendly & helpful staff in shoes. Shoes proceed competitively. Bought our cleats and ball for the new soccer season.

Li
Review №26

Its a smaller store but still pretty decent. I can say, that if you have the time to go through the shoe clearance area, its worth it!!

Gu
Review №27

Called ahead specifically looking for an external frame backpack.I drove all the way here from lake pleasant where I live, they didnt have any external frame backpacks, the employees didnt seem to have any idea whether or not they usually had this item, and they absolutely could not have cared less. I wont come back! Thats for sure. You only get to waste my time once.

Mi
Review №28

Just got back from this store and as usual I received AWESOME service with a smile!! The cashier was such a pleasure to talk to. Thanks for being there for me and surrounding community.

Zu
Review №29

As expected, unfortunately they didnt have the clogs I was looking for

Be
Review №30

Shop here often. Always find good sale prices here.

Ke
Review №31

Fast⏩🏃‍♂️🏃‍♀️🏃, in and out w/the accessories for the Gym.🏋️🏋️‍♀️🏋️‍♂️💪

Mo
Review №32

Great prices $ good for all sports👍

Mo
Review №33

Nothing but perfect product for me and my family at random times

Fr
Review №34

GREAT shopping for active gear.

Jo
Review №35

Good place to shop at

Th
Review №36

Everyone was pleasant and asked if we needed any help. We got our Tonto park pass and fishing licenses from there. In and out real quick.

Ro
Review №37

Nice store . Good service

Ch
Review №38

Great prices.

Kr
Review №39

The associates are very nice and willing to help. They had what i wanted for my shoes.

Ge
Review №40

Politicians force you to post those Mask Required signs. Fine. Forcing your employees to chase and scold CUSTOMERS for their disobedience to authority is YOUR CHOICE.My choice? To NEVER patronize B5 again.Bye!

av
Review №41

I got the best solar battery for my phone here.

Pe
Review №42

Dirty and run down, but the employees were nice. They deal with too much bs

Ve
Review №43

They where remodeling, so they didnt have a lot of running shoes to choose from

Ke
Review №44

I always like big five becauseOf the deals they have this time of year and you can always find that something you want or need.

Da
Review №45

A bit of a small store so they really pack it in. Tons of things for so many sports.

Ra
Review №46

Store has alot of things but this day we were looking for some gun cleaning supplies which they dont carry. They were polite.

Ke
Review №47

Always good

Fr
Review №48

Trayce, not friendly at all, I ask where the short would be at and he said somewhere out there, so I have to look for them myself not cool at all, I hope he was just having a bad day, put a smile on say Hi thank you for coming in. One stars here.

De
Review №49

The store and the staff are great. Unfortunately it is in drug central. The police in the are need to get the tweakers off the streets and out of Big 5. The guy in front of me bought 5 pairs of the same $100 shoes, in ripped jeans and a wife beater tank,,could not stop moving in hyper mode and loaded them into his uhaul to go to Utah. Tweaking. But, staff us great and the store is better than in the mall.

Ch
Review №50

Large selection of Clearance items. Found a pair of work shoes, I was looking for and another I had to grab b/c of the great deal.

Na
Review №51

I have loved Big 5 Sporting Goods forthe last umpteenth years of my life🆗 Idk what it is about the Deer Valley location, but I feel a sense of security, and Im not just talking about the store itself either 🤓😏😎🤗✊🏾💪🏾I get the same sense of security & comfort in the community surrounding the shopping center as well💜🤩🥰👌🏾⬆️🆙💯

is
Review №52

Quite clean, have to visit another location because they dont have some items I want.

Lo
Review №53

Great selection. Somewhat helpful.

Ki
Review №54

They have a clearance section for their shoes. I wear a larger size and almost always can find shoes or boots that actually fit at a discounted price. Also, they carry pretty large sizes (15) that my son wears and the prices are reasonable. The female cashiers are very personable and are very helpful when Ive needed something tracked down.

Sh
Review №55

Sales are best at the 19th Ave. and W. Bell road location because they carry a larger stock than most of the stores. We get kids shoes, work boots, tennis shoes, cleats, hiking boots & shoes at great prices. End of year clearance for great deals are in July and August. We just got work boots, insoles, and boys Nike cleats for about $50 total this month.

Br
Review №56

Great sporting good options & knowledgeable staff!!

Mi
Review №57

Had to go here for the 1st time in years. Hooked my son up with all the soccer gear. Cleats, shin guards, socks, and the ball. In and out in half an hour. I forgot how cool Big 5 was. They have ALL the sporting goods including pocket knives and sunglasses. Big selection of Under Armor as well.

Jo
Review №58

Love big 5 and this one is one of the best. Great staff, clean, well organized.

Jo
Review №59

Awesomw assistance from store concierge and cherry selection that should astvheticly solved any possible weak sit rep ...clothing and shoes visually appealing and diverse but once again covering all needz

Jo
Review №60

Customer service sucked. Boy passed me by 5 times after first initial greeting. Just wanted to buy a pair of shoes for my husband

ca
Review №61

I alway find something awesome here

Ky
Review №62

Excellent staff and great deals

Vi
Review №63

I find this Big Five to be a very Great Store at 1919 west Bell road, For Shoes, and Exercise Equipment, Also find Workers to be very Helpful !!!

Sa
Review №64

10 minutes to buy three pair of shoes. Less than 70 for all three. Thank you shoe guru. Worked for my 12 year old son who is at size six which no one carries and I found some sandals too. 15 minutes including check out time. They were great.

Br
Review №65

The staff was extremely helpful. Selected five or six pairs of shoes 13 extra large wide and they found them in less than 5 minutes I was in and out of there when done awesome

Ja
Review №66

Good place to gofor sporting/outdoor activities. More than adequate selection and you can receive discounts by joining their online club.

Sp
Review №67

Great place to get your outdoor & sports equipment

Ca
Review №68

Always find what I am looking for and it is so much easier to get in and out than a larger sports store. They usually have coupons of $10 off if you spend $30 so sign up because it is worth the savings.

Am
Review №69

Someone directed us to the back of the store for the soccer gear. We got back there and asked a guy back there for help with shoes and every time he grabbed a pair and brought it back, he ran off. Everytime we had to chase him down if the previous size was to small. He did not only wander off, he wandered off to play on his phone.

Br
Review №70

I called ahead to see if they had a high wind disc for Ultimate. He said they had one gray disc and held it at the register for me. Would have preferred any brand other than Wham-o and a different color, but it was helpful in a pinch.

T.
Review №71

Big 5 always has the deals. I went in for roller blades and gear for my son. I had to stop myself from buying way too many things. Ill be back in a couple weeks.

Br
Review №72

I read this one high because Big 5 has the best deals Sporting Goods

H8
Review №73

The best place save money shoes. Obviously you must compromise but new shoes for $7... Cant beat it.

Al
Review №74

Always a great selection. Good deals on clearance sports shoes.

Ma
Review №75

Very helpful today as I needed to make a return without a receipt. Both Manager and cashier helped me quickly and I couldnt have asked for more.

Ki
Review №76

One of my absolute favorite sporting good stores. Always a good sale and great coupons too. Everyone in the store is very helpful especially the store manager hes awesome.

Bo
Review №77

Nice place, wide variety on many things .convenient parking also .

Te
Review №78

I got the cutest girly hiking boots at a great sale prices!

An
Review №79

Lot of shoes & great deals. Make sure to check out the clearance sales.

do
Review №80

Prices on boots & shoes are very reasonable for name brand and staff are quite friendly. But go elsewhere to buy socks. You can buy the shoes cheaper than a lousy pair of socks.

Da
Review №81

Went in for work boots. Great service and price. Always have my size.

Ra
Review №82

Excellent customer service by staff members. Store was clean and well organized as well as stocked with items

Ri
Review №83

Nice selection

St
Review №84

Great deals on shoes

gi
Review №85

Sunday evening, when in, looking for tennis shoes, this African American gentleman was there to help me (sorry didnt catch his name), with his assistance I was able to pick my choices (I bought 3 pairs) very nice job, keep it up

Ro
Review №86

Been reliable for decades

DA
Review №87

The customer service every time I go there its great

Se
Review №88

Always good deals on misc items

Sh
Review №89

Nice people an I love their boots. Wish there was one a little closer to me.

Ga
Review №90

Give them your email address and Ill send you coupons. Its worth it

To
Review №91

This is the only place that stocks the stocks I prefer. The ad specials always get us to another purchase.

Ez
Review №92

Helpful and friendly. Quality products, great prices and an even greater staff.

Lo
Review №93

We shop at Big 5 for sport shoes. Good variety. Always have our size.

Ge
Review №94

Its sad that the location is so poor because the the store could do so much better somewhere else. The employees were very nice and helpful.

mi
Review №95

Always enjoy the staff and level of help this store has. Really underrated store.

E
Review №96

Awesome deals and good staff - people that actually want to help. Lets go!!!

Jo
Review №97

Good price for ski gears. I got everything here for both my kids.

Ke
Review №98

Very friendly and helpful staff. Always a great experience when shopping here. Sometimes find things you did not even expect.

MI
Review №99

Good selection but the manager made me feel cheap. I had spent about 200 bucks but bought a left hand throw glove so I came in a exchanged it. I got the right glove but it for my son a little small so I took it back and he made a comment like wow this is like the third time exchanging this. Well I decided to return it and I havent worn the boots for work yet and Im tempted return those as well. The belt, batting gloves, and my daughters glove were already used once and theyre ok. But great selectn rude and disrespectful manager.

Ml
Review №100

Quit asking if I need help. I will find you if I do.

Information
38 Photos
100 Comments
4.3 Rating
  • Address:1919 W Bell Rd, Phoenix, AZ 85023, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 602-863-1309
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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