The team was outstanding from the reps on the phone to the service tech that came out. They went above and beyond to service our location and get our dryers up and running before the big holiday weekend!
This is the best company to use for your washing machines or dryers . we use them here at La Quinta Inn & Suites and they are always professional, informative and friendly both to my staff and my guests
Great company! Very professional and easy to work with. Ordered a replacement door for our washer and Dave made the transaction painless. Will definitely continue doing business with them. Highly recommend!
Great customer service and they exceeded my expectations. Recently completed 2 new large projects and our salesman Jerry made the entire process and purchase great for our company. Not only did he design the laundry room he was able to provide me with several options that best fit our needs. He worked directly with our contractor and the laundry rooms both look great. We are in the works for 2 more projects and will be working with Jerry & Cpec on this. Thank You!
I have used CPEC for over 2 years now and have been very pleased with the quality and professionalism of their service. Parts, scheduling, and techs are knowledgeable and always helpful. Yesterday, however, was exceptional. While knee deep in a disassembled machine, I saw Tony stop and return items that had fallen out of a basket. Later he assisted a customer with starting different machines, and directed yet another to stop an overload. He kept his work clean and finished in about an hour. How could I ask for more? Thank you, Tony, for going above and beyond!
As a former employee of CPEC, I was very happy working there. They are not perfect, but they work hard to stand out in their industry. I enjoyed my time there and wish them well.
DO NOT waste your valuable time and money at this business. Terrible customer service. Youre more than welcome to leave a message but never expect to receive a call back.They will claim to call you when your machine has been repaired. Despite your many inquiry calls about your machine, the next communication you receive from them will be 3 months later in the form of a bill.The place is a joke. I find it aggravating that I have to score them one star just to leave a review.
As a newbie in the laundromat biz, we had a lot to learn. CPEC helped us every step of the way and their support continues above and beyond! Mark S. our salesman gives 100% and is extremely knowledgeable and easy to work with. CPECs service department has also been there for us and gets to the bottom of any issue we have. They have provided everything we needed to succeed and we highly recommend this company!
We installed a credit card machine for laundry equipment. Mark was the sale rep and was very helpful in entire process. We appreciate his support and assistance in the installation process.OwnershipLaundry Place.
My rep, Mark, is very responsive and helpful. They just installed new dryers and the residents love them.
CPEC is a great company! I’ve loved working for this professional company that focuses on helping every customer the best we can. The owners, Dave and Sherree, have treated me with so much kindness and respect, as they do for every employee and customer. Thank you to all of CPEC! I love you guys!
Being an employee here at CPEC has been awesome! The staff are great and there is a lot of care that is put into the operation; care for the customer and care for the employees!
I have been employed by CPEC for almost 5 years. A very family oriented small business that treats every employee as an extension of the family. CPEC is the first company I have ever worked for in my 30 year career that believes in family values, flexible work schedules, time off for my sons competitive athletics and honest business dealings with customers almost to a fault. I love working for CPEC and plan to be here for a very long journey.
I am not happy!!! It always takes so long to get issues resolved. All I ask is that my work get done in a reasonable amount of time! Seems like Ive asked for too much.
We have been using CPEC at our property for about 5 years now. The CPEC team especially Mark has always been so helpful, efficient and very responsive to all of our needs. I highly recommend using CPEC!
Quick to respond and had an answer to all my questions. we bought a stack dryer and a washer and are very happy with our purchase.
CPEC, has been very good to me, everybody at Cpec has been a pleasure to talk too. I commend Alex who goes above and beyond the service he performs Hightest Ratings to your company, thanks, Terry
We have a coin laundry and when we need them C-PEC is always there for us. Whether it be repairs on machines or needed new machines their personnel are all professional and give the best service possible, even under some of the conditions we throw at them.
Greetings,My wife and I are about 2 years into our Laundry Mat endeavor as a side business and it has been a learning experience the entire way for us. Luckily, we were introduced to CPEC and their extended family of employees and we have had both excellent service and tutoring from many different folks on their staff. CPEC has annual training classes free of charge with a very nice luncheon. The owners along with other CPEC employees sit in to assist the actual reps from the washer and dryer companies to help all of their customers gain as much knowledge about their equipment as possible.CPEC understands that much of our business comes down to understanding the smaller nuts and bolts of the machines and they do their very best to educate us so we can handle the small repairs and repairs while leaving the heavy lifting to them.Our sincere thanks to the entire Svancara family and the extended family such as Mike Henkel and his son Parker. Mike was instrumental in helping us determine where and how to upgrade out facility. Parker is one of the nicest young men we know and is always ready to help in any way he can.Thank you Team CPEC for being both warm and very professional at the same time.Sincerely,JJ & Claudia BowersBright and Clean LaundromatTolleson
Amazing service and friendly staff, especially Alex- always so helpful and informative, our staff & customers love him.
I am a Laundry owner & I deal with this company for over 15 years. They are the best in town with a very very excellent service . In fact there is no other distributor here who has such a great service.
Best company my husband has ever worked for! Thank you Dave and Sherrie Svancara!!!
You have the worst; most disrespectful employees I have ever met!!!!
If you are an appliance service professional, this is the go to place for parts in Phoenix. Long serving the business community wit Original Equipment Manufacturer parts. They also provide Service to Multi housing laundry rooms.
Fantastic Company, service oriented and best Laundry products in the industry.
Very easy to work with and knowledgeable.