Called to find a very weird capacitor and they did not have it but offered a couple substitutions. Recommended that we dont stray too far from the value, but had two which were close. Very friendly, helpful and courteous.
Worst experience ever, I sincerely regret having ever given these guys any of my time or money. They initially told me to bring my lamp in, after they determined that to be the problem w/ my DLP TV, based on my description of the problems I was having. My understanding was that I would bring them my lamp, and they would sell me a new, working one. The lamp I got from them did not work, so when I went back to their store (which was 45 miles away, mind you) they swapped out that lamp with a second new one, which also did not work. After some research I found that my problem was most likely the ballast.. So I again went back to return the second lamp, and ended up walking out of there with no lamp at all, and gave them almost $50 in restock fees. The item cost just over $100, making that almost a 50% restock fee on an item that is not something they have to special order or something... Reported to BBB Today. After calling yesterday, trying to get this issue resolved. Upon writing a genuinely polite email, wanting to confirm with the manager that the way I was handled and treated is their standard operating procedure, and to my dismay, it was! I was quickly met with very harsh criticism from the same man that I had seen in my previous journeys out to the store. He told me that I should have known better, and known how they operate in disposing of old lamps within three days of getting them. Bottom line: I walked in there with what was in all likelihood a functioning lamp, and walked out with no lamp, and $50 less than I originally had. Any business with integrity would know that that is not acceptable.
Friendly and knowledgable. Had my Samsung DLP lamp in stock and provided a better warranty than anyone else. Price was right and this was the only shop I could find open after 1pm on Saturday. I highly recommend this place. I will return for all my future electronic needs.
My experience with this place was nice I was tired of renting Redbox movies so I decided to go check out the Ott TV box now that is great I knew nothing about it someone had recommended me to go get one there at a reasonable price and Im saving lot of money from having to go to Redbox there were no extra fees when I got this box to watch all the movies I want it even has movies that are in theaters now but I recommend that if you go to this place you have some patience he is a very nice man but he is really informational he likes to talk about his product and how it works he will show you how it works hes just trying to be nice he is a OG salesman he even has some really nice TVs for sale so if youre looking for something reasonably priced for any Electronics go there nice people
Wonderful people! Also very knowledgeable!