My shower has been leaking since I purchased my new home aver a year ago. The builder finally sent over dependable glass. Emilio and Daniel came over on a weekend and explained why it was leaking replaced and added seals around the shower door. Emilio also explained how the builder should have angled the flooring on the shower to help prevent the leaking. Thank you again.
Ive spent 29 yrs. in pool design/sales and as a project manager overseeing all aspects of pool design and construction. Ive always focused on customer satisfaction and successfully built one of the highest customer referral programs in the industry. With this in mind, my wife and I began a complete remodel of our two bathrooms and called on many trades to make it happen. Dependable Glass was absolutely outstanding in every respect from the moment I contacted them. Detailed sales estimates with never an error or missed item, exceptional hardware, low iron glass, quick scheduling, timely and reliable communications, and professional installation are hallmarks of this company. ALL personnel were friendly and very helpful which is a testament to management for hiring and keeping great staff. Special thanks to Steve H., Kristen, James and C.J.
Great service from James and Rick. They called 45 min ahead of time and showed up on time. Very courteous and quickly finished replacing my shower door hinges. The door now operates better than the original install. Thanks to Dependable Glass and James and Rick!I highly recommend Dependable Glass, their front office is extremely knowledgeable and professional in dealing with customer inquiry and follow-up. Great team work for all involved.
We were referred to Dependable Glass by our General Contractor. James and Daniel did a great job from measuring to install. We purchased shower doors for 2 bathrooms and they were able to get everything installed the same day. Both were very nice and professional. Will definitely use Dependable Glass in the future, if needed. Also, when calling the office for status of our orders Michelle was great. She was timely and followed up as promised.
When an 8x4 glass window cracks it is always hard to deal with having to replace it but Dependable Glass came through. A fair estimate and cost for a double paned tempered replacement and service was great. They showed up on schedule with 4 team members to quickly get the job done. Steve, James, Jeremy and Emilio all were professional, efficient, clean and helpful (especially with moving my desk that I couldnt do alone). Within less than hour the work was done, and done well. Thanks Dependable Glass... although I hope this doesnt happen again, I do know who I will call.
This was the only place I could find that was confident in their ability to cut mirrors that were already affixed to bathroom walls. They were up front and honest that it would be a 50/50 chance of success. James and Daniel came out and successfully made the cuts I needed without any cracks requiring new mirrors. The cuts that were made allowed for my light fixtures to be properly screwed into the electrical boxes. They cleaned all the old glue from previous work and even mounted the light fixture brackets which made it that much easier for my electrician. All in all I was extremely pleased and thankful. Ask for James and Daniel - they were outstanding!!
From beginning to end, Dependable Glass was a pleasure to deal with. Their business name totally captures the culture of their business DEPENDABLE.The service they provided from estimate to delivery was amazing and their pricing was very reasonable. My job was very specialized, they replaced and hung a fragile 200 year old antique mirror and the workmanship was superb. Scott, Ricky, and John were polite, accommodating, and knowledgeable. Do not hesitate working with Dependable Glass you will be very satisfied.
Tech came out for a quote on what ended up being a DIY/handyman repair. So didn’t end up using any of their services. But their office staff and tech were very friendly and helpful. They will be my first call for any future glass needs.
The order took a little bit longer to fill but that was expected at this time. Scott and Ricky were very professional, here on time for install and did excellent cleanup afterwards. Very personable! ❤️🥰
Scott and Ricky did great with our install. Very professional and courteous. Love the way our shower door turned out. The whole process from start to finish was amazing with this company. Definitely recommend.
My wife and I have been doing major renovations to our home in Scottsdale over the past two years. We have really struggled to find professional acting contractors. Too many contractors never bother to return calls or they dont show or their work is just plain sloppy. We LOVE and one to rely upon Dependable Glass. They are consistently professional - always communicating, delivering on promises and the work has been impeccably good. James has done 3 or 4 projects so far and we will use Dependable for even more. Kristen and all of the office personnel are equally as professional and reliable. Thank God that are still some professionals out there! Jack H
I highly recommend Dependable Glass not only for their great technicians Scott and Ricky who were beyond professional but for their integrity and honesty in doing the right thing. We had two broken windows replaced but one of the windows did not fit correctly due to a bad measurement. Scott immediately let me know that he modified and installed the temporary window having the wrong measurement and that he called into the office for a replacement with the correct measurements be manufactured as quickly as possible. Not is Dependable Glass dependable but more important HONEST!!!
Overall experience with Dependable Glass was positive. I was very pleased with the attention to detail displayed by Daniel when he was taking the initial measurements and the detailed notes that he took. He also took time to explain what is possible and what is not possible. Installation went well and all the installers (Daniel, Jeremy and Emilio) did a good job. There was a slight issue when the glass supplier provided the wrong glass for guest bathroom but Dependable Glass brought it to my notice ahead of time and went-ahead with the re-order. Only feedback would be to keep customer informed via emails on the status of re-order on a periodic basis.
I thought that Dependable did a good job with our window glass repair. The estimate was in line with the other company that we had give us a quote. CJ and Dustin who did the install were friendly, professional, competent, and on time. The only small miss was the time it took from when we decided to go with them until they had the glass ready to install. They said it would be 2-3 weeks, but It took a month. All in all, I am a satisfied customer and would recommend Dependable.
James and Steve just finished up installing our new Cambridge bypass shower door and ....I LOVE IT! I shopped around first, and I am really glad I finally went with Dependable. Prompt response to emails, guys showed up on time and provided a heads up call for the measuring for quote and for installation, and cleaned up well after the install. Everyone was professional, friendly and provided excellent customer service. Great company!
One 8x11 glass pane in my wood French door was broken. I called multiple glass companies and they told they could not replace the glass, that we would need a new door.After several calls, I found Dependable Glass. They came out within a day or two, measured the glass and then ordered it.Once the glass came in, Elvis came to replace it. This man knows glass! He was on time, and replaced the glass. He made a special effort to ensure there was not broken glass left on the ground.The job is perfectly done! Thanks ELVIS, and Thank You Dependable Glass!!!
Shane, Johnny and Eli did a great job installing our new in-home gym mirrors. I am super excited! Everything is leveled and centered. They cleaned everything when they left. They worked quickly and relatively quietly. I appreciated that they stayed in communication with us about their arrival time. We will be using them again for our glass needs.
We ordered an entirely new and complete shower enclosure because the original shower door fell and shattered.Dependable Glass was highly recommended (by our son after they did glass work on his home) and they did not fall short of our expectations in the least.From the admin folks (Kristen & Michelle) who we spoke on the phone with numerous times to the estimators and thru the installers, we received professional and courteous service through and through.They were always punctual and thorough. The installers (Jeremy and Emilio) did an exceptional job of removal of the old shower enclosure and installation and area cleanup of the new product.The finished product is beautiful.Paul
James and Daniel were very professional and did a great job replacing my large bay window. Will definitely be calling Dependable Glass for any future glass needs.
One team came and looked at our project, (I thought existing mirror could be cut down), but they recommended a new mirror. We went that direction and a week later Emilio and Jeremy came to install. They were right on time, polite, efficient and VOILA! they were done. We are happy with the master bath mirror and Dependable Glass.
The guys (Rickie and Scott) at Dependable Glass were excellent. They arrived on time and worked extremely hard. They were meticulous in their detail to make sure everything was installed correctly. Very friendly and positive even with very hot conditions. Highly recommend Dependable Glass!!!
Prompt and efficient. Great communication from office staff. C.J and Dustin did a great job replacing our broken window pane. They arrived on time, were courteous and friendly and left no trace behind.
If you are looking for the the best prices they are your choice. Not only did I get exactly what I needed but the customer service is exquisite and very professional. I am definitely returning for other projects for mirror. THANK YOU VERY MUCH TO THE STAFF FOR THE AMAZING SERVICE 👍👍👍👍👍
Dependable was great. They came out to measure and I needed the glass for the shower ASAP since I was having company. They were able to do it for me in a timely manner. Scott and Ricky came to install and they were right on time, very pleasant and efficient. Overall an excellent experience with a company who puts customer service first.
WELL WORTH THE WAIT...after ordering our shower doors and mirrored closet doors we had to wait because we wanted oiled rubbed bronze frame, which was unusual. So instead of the two week norm, we ended up waiting a month and a half. That said, Jeremy, our installer, was wonderful!! He showed up on time, and was very organized and efficient. He was careful removing our old doors, and precise installing the new ones. They are such an improvement over our 20 year old ones, both rooms are refreshed! I would highly recommend Dependable Glass because everyone I dealt with was friendly and nice, and our install couldnt have been any easier.
Great service. The process was seamless. From having their time come out to get measurements and the installation. Everyone I interacted with was professional and friendly. Ricky and Scott called before they arrived and made sure that I approved the details of the installation. I ordered shower class and a window. I am very pleased.
I searched yelp for a place to install shower doors and this was one of the companies yelp showed me. The owner immediately sent me a number to call for an appointment for somebody to come look at the showers and give me an estimate. Their estimate was much better than any of the others, and they could do exactly what I wanted (install inside and outside towel bars...not sure why some of the others said they couldnt). The entire process, from getting the estimate, to having the doors installed took less than a month. Rich and Scott showed up right on time today, and knocked the job out in 1 1/2 hours. Doors look great and they completely cleaned everything up.
Dependable glass did a great job replacing my windshield. Easy to work with and none of the sleazy glass people Ive worked with before. Great quality work.
The 2 installers Bryson & Shane showed up on time and were very professional. They did a great job on installing my new aluminum windows as well as explaining all the info on each. The 2 cleaned up the work area better than it was when they started.Anyone that thinks today’s young people are lazy and disrespectful, have never met Bryson & Shane.I’m so happy with the windows, the install and how smooth everything went.The office lady’s were very nice and very professional. Great Customer Service.The one thing I noticed was that everyone at Dependable Glass was happy! I was met/greeted with smiles.Great company!!
From start to finish Dependable Glass was very customer friendly. The ladies on the phone were the best. The men who came out to determine which windows required repair were very patient and answered all my questions. They then measured them for a quote. Every person I met were great. The men (Jeremy, Ricky, Scott) who installed the windows did a fantastic job. I would not hesitate to recommend Dependable to anyone or go back for more window repair service. Very pleased.
Jeremy and Dusty did a great job taking great care on our heavy glass shower enclosure install. Thank you Kristen for staying in touch and getting this completed in a timely fashion. would recommend Dependable Glass to even the most particular type of person. Flawless work and communication.
We remodeled our bathroom. We had an oversized sliding glass shower door put in by Dependable Glass. Jeremy and Ricky did a great job. They called me to let me know they were on there way. They were very polite. Very efficient. They did a really great job. They cleaned up thoroughly when they were done. I would totally recommend them for your glass install needs.
Dependable Glass was a pleasure to do business with. I would definitely recommend them to my friends. Scott and Ricky (our installers) were polite, professional and did a superb job installing my frameless shower door.
First company I called for a living room window and after calling multiple companies for more quotes, they were the friendliest, most efficient, and cheapest. C.J. and Dustin were kind and had a great work ethic. They had the window changed out quickly and it looked amazing once they were done!
From placing our order to installation, service was excellent. Michelle was professional and detailed. Install was precise and professional. The mirror looks beautiful and i will be working with Dependable Glass for our main bathroom mirror. If you want a product with high quality materials and great customer service, this is the company to call.
Great experience for a glass replacement on 3 windows (upstairs/downstairs) with installation team of Jeremy/Dustin - they completed the job with attention to detail and patiently answered all our questions. Also great experience with front office staff as they helped ensure best scheduling. Everything was finished with highest quality. Would recommend!
100% I would book with Dependable Glass if you need a shower door installed.PRICE: 5 starsPRICE COMPARED TO COMPETITORS: 5 starsKNOWLEDGE OF SHOWER DOORS:5 starsQUALITY OF INSTALL: 5 starsHONESTY OF INSTALLER: 5 starsWOULD USE AGAIN: 5 starsCOVID-19 PRECAUTIONS: arrived in masks and followed distancing as ableBOOKING PROCESS/OFFICE: 1 starWhen I chose our beautiful shower glass door, I had no idea how difficult it would be to find someone to install the darn thing. We bought the door on homedepot.com and even had a tough time finding a Home Depot installer to install the door. When we did find one he was significantly overpriced.When the installers arrived to our house, it was even MORE clear how difficult this door would be to install. He took an hour out of his day to read the instructions on the door and make sure they would have everything that was needed for a successful install. He also warned us that putting this shower door onto glass tile had a HIGH rate of breakage and was able to install without breaking a tile PHEW! The installers also cautioned that over time the weight of the door could possibly still create breakage (which it did) but just barely enough to notice. I 100% appreciate the heads up and honesty as it gave us a good idea of what to expect.THE ONE bad thing was that when my husband called to book, he gave the company all of the info including the shower door model number and that we had glass tiles. However, this information was not passed onto the installers and clearly not enough time was allotted for the install. They were given a 1-hour window for a 3-hour project. Unfortunately, my husband took the day off work to be present for the install, which isnt the easiest to do, so it was a waste of PTO for nothing. Luckily, his off Friday was later on that week and we were able to reschedule for that day, but had it not lined up like that we would have had to reschedule for 2 weeks out. If I were to use them again, I would make sure this information was passed into the installers. But in the end, the quality of the install and knowledge of the door is enough to trump the initial booking issue.
Had a new shower door installed by Ricky and Scott. They did a great job removing the old and installing the new one. They were very professional and left no mess. Would recommend them for any glass needs.
We had Scott and Ricky out today to install 2 shower enclosures today.Very pleased with the install.We love our new showers.Very courteous and professional.They cleaned up after they were done!
Ricky and Scott did a phenomenal job installing the garage gym mirror. I would highly recommend this company.
Superior and quality installation all at a fair price. The technician, John, arrived on time and, after waiting patiently while I corralled our two dogs, quickly completed the build out and window installation. Highly recommended! Thank you.
We had some windows in our home replaced by Dependable Glass. Scott and Ricky did a great job, they were very pleasant, happy to answer our questions and did an excellent job. We will definitely use Dependable Glass again as needed.
Broke a patio sliding door glass around 2:00 pm in the afternoon. Panicked, called three different places. Dependable was the lowest price and sent techs out to repair within an hour. CJ and Dustin were prompt, neat and professional. Job done fast and at reasonable price. Thank you!
I just started using this glass company for my remodeling business. I have had a great experience on my first project and I just had them quote my second. I will update this after some time working with them.
Couldn’t be happier with the work that Ricky and Scott did on our shower glass today. The company even pushed to bring up our install date when we let them know the time constraints we were under. I will absolutely go back to them for anything I need in the future.
This was the first time I have used Dependable Glass and they are excellent in every way. They always were prompt, professional and honest. I will always use this company in the future!
I was very pleased with my service!! The wait time for product was roughly 2weeks but Teagan did well at keeping me updated and taking my constant phone calls. CJ and Dustin were PHENOMENAL!! I was EXTREMELY pleased with how tidy they left my office and how fast and efficient they worked. Great team they have and everyone I worked with was very friendly and genuine. Which unfortunately is hard to come by in todays work. Very very please with this company.
We recently had Dependable Glass & Mirrors create & install new mirrors above our vanities in our master bath & guest bath! Michelle & Teagan were very helpful in making our selections & Dylan & Steve did an outstanding job installing them( Dylan & Steve were punctual, actually a little early which was great, & went a step above by removing & then replacing our hand towel bars ensuring the process went safely !)!! The turnaround time was great & the price was super!!! We are so pleased & highly recommend this company!!!Thank you!!!!Sue & Steve Humphries
We had Dependable Glass come out and measure for a custom vanity mirror and custom Euro shower glass door for our newly remodeled master bath. While their customer service initially seemed impressive, it quickly went downhill after the installation was complete. After we had used the shower a few times, we noticed that the suction cups they used to transport the shower door had etched circular lines in the shower glass (see photo below). We tried glass cleaner, to no avail. I called to make them aware of the situation, assuming it would be no problem for them to fix it. The install guys were here installing the vanity mirror and called the owner, who came out and tried to sand it down with super fine sand paper. It did nothing. He went back to the office and we didnt hear from him for several days. He finally left us a voicemail stating that the manufacturer wouldnt warranty the defect and there was nothing Dependable Glass could do. However, if we wanted, we could call the manufacturers rep and for an additional $150 WE could pay THEM to polish the glass to try and get rid of the defect. Unbelievably poor customer service. If I could give them zero stars I would. We paid Dependable Glass $800 for a custom shower door that was defective from day one of install and they refused to fix it, instead putting the onus on us to spend additional money to remedy. There are lots of glass companies in the greater Phoenix area. Please, take your business elsewhere.Update from customer in response to Dependable Glass owners response: To suggest that these marks show up in every piece of glass or mirror you install when a shower door or mirror gets fogged in a bath setting implies that you should not be in business at all. I have renovated 15 homes and have had new mirrors and shower doors installed in every one of them and the suction cup etching has never appeared in any of them except yours. They dont appear on the mirror you installed and you used the same suction cups to transport it, so your argument holds no water. As I mentioned in my complaint to the Better Business Bureau, I would expect a reputable, reliable company to do everything in their power to remedy such a prominent defect. Pawning us off on the manufacturer to spend additional $$ to fix your problem is unprofessional, unethical and speaks volumes to your character.
We ordered two large mirrors for bathroom remodels. Their prices were very reasonable and the mirrors are gorgeous. I dealt with Kristen in the office and she was awesome! We did have a few hick-ups, which we all know happens but they made sure to get it right. Installers were always on time, courteous and clean. Highly recommend this company!
This has been a seamless experience getting our shower glass replaced. James and Rickey came out and did an estimate, got the parts ordered, and were back out to install the new shower. They gave a heads up they were on their way, very personable and proffesional. They both delivered exceptional customer service all while doing an amazing job installing the shower surround! I would highly recommend a Dependable Glass, and moreover, James and Rickey!
Had a very good experience with ordering glass form Dependable Glass despite a mix-up in the delivery. The two man that came to deliver (Scott & Rick) were given the wrong order to bring to my house. They fixed the problem and were back to my house with the correct order within the hour. Mistakes sometime happen but the measure of a good company is how they deal with correcting it. Dependable is a good name for this company.
I can’t say enough good things about the installation crew. They installed a new mirror in my bathroom. They were on time, professional and did an excellent job. I would refer them to anyone without hesitation!
We had to replace a broken window and the customer service was exceptional from start to finish. C.J. and Dustin installed the window in a very awkward location and were very professional and efficient. Great job!
The best glass company I have ever encountered. My experience was phenomenal and the customer service was excellent. Your stress goes away once you walk in their doors and they will make sure that you get what you need.
Both guys were professional, they explained what they were doing and left the BR tidy.
Dealing with maintenace companies can be “not so fun”. When we think of this company we feel a sense of relief. They were so organized, professional and cordial. The workers and and office team were a pleasure to deal with. The office was one of the best I have ever encountered. I have had work with other glass companies. Others seemed out to get every extra dollar, even charging for estimates. We feel we got what we paid for here. This company was fair, competent, professional, and “dependable”. A breath of fresh air.
Johnny was great.Punctual, great personality and did a great job.He was very caring and engaging, makes all the difference in the world, others should learn from him.
C.J. and Dustin did a great job on installing our new mirror. It looks great and I recommend using Dependable Glass- Phoenix, AZ for your next glass purchase and installation.
They were fast, reasonably priced and on time. I would definitely use them again.
Where do we begin...just excellent service all the way around. We wouldn’t look anywhere else for glass or mirror needs. We have used them multiple times for our clients projects. They are knowledgeable and willing to help and answer questions. Which I feel is rare today most places are always rushing you and in a hurry. Not at Dependable they take the time to make sure everything is exactly the way we want and need it to be. Turnaround time is above and beyond I could keep going on the excellent service we continue to receive at Dependable. I wouldn’t trust anyone else for our clients and personal needs.
Jeremy and Ricky installed mirrors on one wall in our home workout room. They look beautiful! The job was right and they didnt leave a mess. I would recommend Dependable Glass.
We had a large oversized mirror installed in our physical therapy clinic and it turned out perfect. Everyone from Denice to the installers Rich, Scott, CJ and Emilio where kind and professional. Truly impressed with the final product.
Today I had a frameless shower door replaced by Dependable Glass.The reason I chose them is I asked 4 companies to quote and Daniel who measured the replacement door was the most conscientious of the measure people. Every detail was noted. On delivery C.J. and Emilio installed the door and were very nice and proficient in there work. From ordering the door to delivery everything was top notch. Highly recommend.
Great service and very affordable. On time delivery. Thank you jeremy and emilio for delivering.
Rick and Shane from Dependable Glass were very professional and did a great job installing our new glass. Thank you
Was polite, professional and speedy. Quoted me the lowest price for glass out of 5 companies that I contacted. They were able to fix my broken window within a week of contacting them. 10 out of 10 would recommend.
Reliable, good price and good service ….I would use them again ….thank you and God bless you 🙏
I would like to thank both James and Steve for a very professional job. They showed up ready to go to work. The job of installing two shower doors completed under the estimated time and there work was outstanding. They took the time to clean up after the work was completed.
I ordered a shower door from Dependable Glass. They were quick to come out and give me a quote and measure. Had a great experience from everyone who helped and came out. They emailed me pictures and quotes promptly. The installers James, and Johnny were friendly and knowledgeable. Thanks to all!
Such a perfect and professional experience from the beginning to the end. Beginning with Michelle who took the order and then Elvis who came to measure. Rick and Elvis then delivered the glass and made sure that it was a perfect fit. It was an odd shape and it was perfectly exact.
After months of looking for a decent and reliable place to order or very customized shower door. We made the decision to go with Dependable Glass. Every other place we called would want to charge a fee just to get a quote. Dependable Glass came to our home, took measurements and gave me a quote at no charge. Michelle treated us like a person, not like a number and was very patient with us. She provided with the information we needed and did not try to upsell us anything! Kristen scheduled our installation and provided support prior to the installation. Finally, Johnny and James came to do the installation on time– to our surprise! They were very knowledgeable and professional.Overall, we recommend Dependable Glass!
C.J. and Emilio did a great Job installing our frameless shower. The measurements were exact. They installed it well, quickly and all was clean when they completed the job.The management in the office were excellent.
Dependable Glass is one of the best businesses that I have ever dealt with. The installers Ricky and Jormy were great and did a very good job. Will keep using Dependable Glass
Jeremy and Dustin were very professional with the istalation of the replacement glass in my home. I would definitiely refere Dependable Glass to my friends.
I had two glass double pane windows replaced. Rich and Ariel called before they came and showed up promptly for their early morning - first instal of the day. From order to instal - seamless process. Thanks guys!!! The windows look great!!
James and Steve were great. We love the job that was done. Thank you
Jeremy and Ricky were very professional, arrived on time worked quietly and replaced window glass that had been in for 21 years. I will definitely call them again if I need glass replacement.
Dependable Glass did a great job on a bedroom window of ours. Our repairman, John Elvis, was prompt, professional and did a great job. Michelle was always great to deal with too. I wouldnt hesitate to recommend Dependable Glass to family and friends.
They were quick to respond and provided a fast, reasonable quote to replace a broken dual pane window. Elvis arrived at the time provided and gave a cost estimate. They were quick to get the window made and installed. Eli and Jeremy arrived to install at the start of the estimated time window and were friendly, quick and professional. The final cost was actually less than estimated, which is rare these days. I highly recommend Dependable Glass and will definitely use them again if needed.
I chose Dependable after reading reviews. Needed two double-pane windows in my house replaced. First co. that came for an estimate declined to even offer an estimate for the job, due to how they had started sliding out of the casings from facing the west side sun and being baked for 20 yrs, allowing them to start detaching. Dependable said they could do it, took measurements, and said they would call to arrange installation after the windows were built custom. Today the installation went fine and the windows seem high quality. The installers (Rich and Shane) were nice guys who were on time and did a good job. Work area left in good shape and all is good. Thank you, Dependable Glass.
Dependable glass was great to work with starting with Kristen and Michelle who schedule appointments, and services.Shane and Dan came out today, installed a shower glass partition.They were timely, professional and did a great job.They also wore masks, and were friendly.I will recommend Dependable to anyone needing this service
Johnny and James came out to my home and cut my large bathroom mirrors down to a more updated size and reinstalled them. They did a great job, were professional and clean. I would highly recommend this team.
Dependable glass has completed several projects for our companys corporate office in Phoenix. This project, we requested a large locking trophy case. We knew it would be a bit tricky because the wall to wall space is slanted. Elvis (John) came out, took the time to ask many questions on what we were envisioning, gave thoughtful advice on executing the plan, and took accurate measurements. Steve sent our quote within 48 hours and ordered the parts needed promptly. Elvis & Justin came out the following week to install. They were extremely professional, polite, and pleasant to have in the office. We will continue to use and recommend Dependable Glass as our go-to glass company.
CJ and Emilio arrived on time, they were quick, thorough, and professional. They windows look great and the installation was perfect. Thanks, guys.
CJ and Emilio did a great job! Knowledgeable, professional, and courteous. We would definitely hire them again for our glass or mirror needs.
In todays on line world I miss good ole fashioned personal interaction. From my very first phone call & conversation with your staff I was impressed. She listened, she followed up, and most importantly she helped me with a couple of personal requests... SHE WAS AWESOME. Shane the installer was on time & did a very complete & professional job.Nice JOB Dependable Glass !!!!
We had Rick and Shane come to our house to repair a large picture window. They were professional and friendly during the installation process. Im so glad that we went with Dependable Glass. The front office staff was the first ones to respond after I sent out several quote requests. The entire process moved quickly and smoothly. Will use them for future repair/replacements.
Our patio sliding door broke on Monday morning. We called Dependable Glass, they had the size we needed and by Tuesday at 11am, it was installed. I am very impressed by their prompt response and turn time. The glass was affordable, much more so than replacing a whole door. The two men that came out were professional, nice and very quick. I would definitely recommend this company for glass repair and install.
These people are very professional about what they do. They really saved my bacon by getting this job done so fast. Landscaper mowing the backyard sent a rock into my sliding glass door. This was compounded by the fact that I was getting ready to list the home for sale! Dependable got the glass and installed it getting me in a position to list before Christmas. I really appreciate CJ and Emilio, a couple of very nice professional installers who did a great job.I will most definately refer all of my friends and customers to Dependable without hesitation.
We were pleased with Dependable Glass and would recommendthem to friends. Shane, Johnny, Emilio and C.J. were excellent,very efficient and polite.
Their team was very professional and efficient: listening to my requests on the phone, evaluating my need on site, communicating an estimate for costs...which was the best of 3 evals...and completing the services at my home in very good time. I am grateful that I found you-thanks to a contractor shopping at Home Depot.