I was very pleased with the customer service I received from Amanda earlier this spring. Over the years I havent purchased high end frames, but the reviews brought me here, and it was well worth it. They offer a wonderful selection, but just as important for me, since I was unsure of what I was looking for, I appreciated Amandas knowledge and patient help. Thank you!
I purchased an expensive pair of glasses roughly a month ago. A few days later I had to return for an additional fitting and to take care of an issue with the pads that rest on the sides of your nose.I ran into another problem today and went back to the shop. I was given several choices which included trying to repair them again, replace or give me a refund.After giving it some thought I chose the refund which they immediately issued and could not have been any nicer or accommodating.I highly recommend.
Ive purchased all of my eyeglasses from Shear Optical for more than 20 years. Stunning eyeglass selections and their customer service is both professional and friendly. Therefore I give them 5 stars.
Excellent service and a broad selection of the brand I was looking for (Maui Jim). I would definitely recommend coming here for your next pair of glasses.
Customer service at the highest level!!!! Amanda is awesome, very personable, patient and knowledgeable. I drive 1.5 hours to receive the quality and service that they provide. I recommend them to .... everyone.
Amanda made our experience of picking out eyeglasses super fun! She is knowledgeable, professional, and has an eye for helping you choose the perfect frames!
For over 10 years I have relied on Bernard Shear Opticians for the best glass money can buy. Their quality is only exceeded by their service which is superb. A new pair of glasses or just a repair, they always take good care of their customers.
Great service and great selection.
Been purchasing my eyeglasses there for about 15 years. No one does it better! Great selection of quality frames, fantastic service.
I have been getting my glasses here for 15 years- even after moving to Annapolis. Fantastic selection of frames and great service. A huge selection with a lot of hip options.
A very warm, welcoming, and helpful Optician!