Is always clean and the the staff of the seafood department is on point. They genuinely ask and offer their help. I was impressed by the service. So congratulations to Publix and the gentleman that offer me his help. He is Cuban. I dont remember his name. But he deserves to be recognized. ππΌ
Great selection of plant base protein products.For those who are trying to ease on the animal protein, Publix is making it relatively easy.
Nice clean store with friendly, helpful staff.
Good morning went to the Publix I love they had a slight power outage this morning anyway I was greeted with no hesitation by Yalina in fresh fruit she greeted me with the best customer service ever and I didnβt ask for anything, thank you Yalina. My check out was awful Mandy didnβt say a word to me and she folded my receipt handed it to me with her back turned to the service desk no have a good day or even bye π€¦πΎββοΈ. A young lady asked her for an override at her register. Mandy you never know who might come into your presence. It was to be 5stars until the end results
Employees are super friendly and super helpful. They will go out of there way to help you.
Best publix i have been .employees are very polite. Young man walked N elderly lady inside. You truly dont see this in every pubkix
Very friendly and helpful staff. The place is sparkling clean and stocked during every visit.
Worst attitude. The seafood sushi area employee was super nasty because I asked a question.Will never go back if I have a choice
Great customer service really expensive products π³
The staff was kind and efficent. The store was clean. I would return 9/10
Not bad to park. Its one of the bigger Publix stores in the Kendall/ Pinecrest area. Very helpful at the meat section. Fresh.
I bought a sub sandwich and the young lady was in no mood to help me. Why hire people who have no desire to work. All I wanted was a plain sub on white bread. Of course no white bread and didnβt bother to check if bakery had any bread.
This week we bought a steak at this Publix and paid over $19.00 a lb. for the meat. We decided to buy one steak and split it since it was so expensive/When it came to eating it the meat was so tough that neither of us could chew all the meat and had to toss out part of the steak. We will not make this mistake again since there are many other markets in the area where you can buy a decent piece of meat.
This is quite possibly the friendliest team of any Publix Ive been to! Everyone so friendly, with hellos and good morning. Most people, particularly in Miami, are not that forthcoming! Look forward to returning!
Found everything I wanted. Cashier & Bagger were great, very helpful & politeππ€£
Everythings awesome..Has the duck pΓ’tΔ that most publixes dont have..
Lots of hospitality. Keep it up!
Friendly staff very Clean and organise store
Very nice Store. The Deli staff is awesome!
Parking is marginal. The market was good asexpected.
I dont know yet I went to play Lotto if I win thats a five-star store
Always very good. Excellent Service and great selection.
As usual, a clean, well-run Publix. They have a little better selection of gluten-free products than many stores.
My favorite place to get a quick meal for work anytime!
All employees were attentive and helpful. I need a certain package of Oreos and it was all hands on deck. They were determined to find what I was looking for.
Great store. Stocked and in order.Clean.
Always fast in an out
Nice supermarket.
Reasonable price, larger selection & quality than the usual Franchise experience, didnt have everything I wanted but had plenty of substitutes.
Awesome. Good staff and clean store
There is nothing wrong with the store. However as a customer I only shop there when I have to get a prescription filled. The parking lot is to small ever since the Pollo was built and I Dont like the layout of the store . And of course due to the size of the store they do dot carry all the items I am used to in the white house.
Excelente, the Bakery is very very nice, goes the extra mile. The attendant offered to slice my fresh bread. I will come back to this Publix definitely π
Always clean and have everything available that I need
I usually shop this store after work because its next door to my work place. I find everything Im looking for. This Publix has items not are available at my local store.
Awkward entry/exit, but clean, tidy, friendly and well stocke
Decent selection and nice layout
Its was pleasant and friendly customers service the lady that prepared the subs was very polite and they had shrimp platters with fresh products
It is now over a year that we have been battling Covid-19. We all can understand during the onset of the pandemic back in Spring of 2020 consumers were buying grocery products left and right which cause shortages due to the demand coupled with the fact that all manufacturers and companies could not keep up with the demand. Iβve been a customer at this store since the opening. But not only Covid has had an impact on this store with the shortage. Itβs been the Manger at this store Elliott Rodriguez who has negatively effected this store. The previous manager was on top of things and new how to provide service the Publix way. If you go into this store, there is always a shortage in produce and meat department not to mention other areas. Itβs been brought up to his attention and the assistant managers. He continues to blame their POS system which tracks inventory and all its historical data and auto orders merchandise. As a Publix customer, Iβve noticed the level of service from all aspects at this store is eroding rapidly. He also blames Covid for shortages. If thatβs the case, So why is it that Milanβs which is about 10 blocks north and 15 Whole-foods which is 15 blocks away not also have the same shortages. More importantly, why is it that the other near by Publix store are not experiencing these shortages and the managers there have made sure their customers are well serviced? Maybe itβs about time Mr. Elliott Rodriguez come out of his office and get a reality check on things by making sure their are no lines at the registers and the aisle and produce department are well stocked and maintained. Itβs a shame that in such an affluent neighborhood Publix does not take corrective action to make sure this store is properly managed and restored to how it should be managed. Consumers understand that Publix has the market share and market in Florida especially in Miami and surrounding areas, but they need to realize their are other chain stores like Milanβs and Whole Foods, not to mention Sedanoβs, Walmart and Target who are competing and gaining market share because of experiences at Publix like their Pinecrest store.
Excellent service. Friendly staff.
Very clean. They did a reset some aisle in the store,but forgot to change the words on the green sign board. I got alittte lost in the store. .
Love it nice products
Nice grocery store locally owned. Easy to see from the street. Very helpful staff. Great selection. Prices are right.
Great shopping. This is one Publix that has it all. Still love my fav 107th. The Staff has known me for years. Get rid of the arrows. We are all adults.
Newer Publix. Among the nicest
Very attentive customer interaction. Have a little Kosher section.
As always Mr. Martinez the store manager and his entire staff are always extremely helpful and kind. This is my FAVORITE PUBLIX to do my groceries. Its truly, where shopping π is a pleasure!!!!
Produce and deli departments always go above and beyond
π
Clean store. Nice employees. Well stocked and plenty of help if you need it.
Super nice and very good quality
Shopping here is great
Overall a great store.
Huge supermarket. Has everything.
Great place!
In love with the area where they do the subs just had a chicken tender sub and it was awesome every one is super helpful π
Great place, very helpful personnel, great variety and quality of food. Very clean.
Faithlynn was extremely rude! I felt like as a paying customer I deserve some sort of respect but I guess she didnβt feel that way. I rather go to another location or a different grocery store all together!
No exit to head south on Dixie Hwy.But the store is very nice and fairly well stocked. No Clorox or Lysol cleaning wipes but most of the shelves were well stocked.
ALEX and staff here, especially on the weekends make sure that shopping is a pleasure . Wonderful improvement overall and I look forward to shopping here as my automatic go to store. ( I live close to three of them and this is the closest and now is the Publix of CHOICE )
I have been a Publix customer for many years, I love this location, but the last two weeks found a couple of things I did not like it.I went for fruits and basically the shelves were almost empty. I saw a fly inside the sea food display fridge and the same week I found an eye lash in a deli product .I believe they need more quality control supervision.
Nice place. Prices are about the same as the other publix in the area. Bathrooms clean and plenty of parking.
I going to buy a sushi I pay 10.99 and was bad very bad. I eat the same sushi in homestead and is very good, I dont recommend buy sushi in this location
This is without the doubt, the best run Publix in the city. Their meat section is a cut above the rest. A huge cut above, no pun intended. They have better fish. The is superior. The people are also nicer, particularly in the deli. Not that theyre not nice where I go. Its just better organized here. That is where you really see the difference. Even their prepared foods are better. Then again, it is the area. Theyre genuinely nice. It doesnt seem fake. I forgot the guys name that helped me and uncle yesterday, but Im sure if he reads this, hell know. The Publix at Dadeland is nice also, but this is less chaotic. Honestly, its worth driving a few extra miles to come here than going to some of other Publix stores Ive been to.
Very helpful
Always great service π
Shopping is always a pleasure there
I love this Publix. All the associates are very friendly and helpful, especially Katie. The selection is always great, the place is clean and the pre-made foods and bakery items are delicious. Lots of good fresh food. This Publix is amazing. So grateful it is close to my house.
Went into this store and felt very uncomfortable. So much tension in the store, you couldnt even cut it with a knife. I guess people of my race doesnt really shop at this store. As soon after walking inside I was followed around. So I went to the restroom. This place needs to be reevaluated on the performance when it comes to customer service. It shouldnt matter how a person looks. We all should be treated as equal, especially when the money is the same color green.Racism is really Real.
The employees always helping the customers
This is a really well run Publix. Considering the Publix chains reputation for running a tight ship, this is quite a complement.
The best Publix
My personal experience at My Publix began soon after they opened their doors! I was immediately greeted with sincerity with offers of assistince. Every employee I have encountered to date continues this same standard of professionalism & Customer Service. CLEAN, CLEAN, CLEAN! Always Fresh! Always Friendly, Knowledgeable & Smiling! I left the store today happy! Thank you. This store represents every aspect of a wonderful shopping experience!
Super friendly staff, they know about the products too
Its nun ov yore bizzneth
Great service!Worth the drive!!!
Coming here is a waste of time. Always out of so many items; very disappointing and I mean way before Covid-19
Very good publix. Stock is good
Nice
Quick visit. Not crowded
A friendly place where you get a nice shopping experience.There are some inconsistencies with the produce stock and decent cucumbers are sometimes hard to find.Theres plenty of parking and the staff is welcoming.Be careful with your stuff as we got pick pocketed there around the cereal isle which wasnt covered by the security cams.
Great Publix location in the heart of Pinecrest. Friendly staff and always well kept. Shopping here is a pleasure, haha!
I love coming to this Publix. It is very spacious & the parking spots are wide where you can actually open your car doors all the way if needed. Friendly staff indeed...
I move publix. Aisle are super clean. Easy to find what you need. Only cashiers are not that fast and bag boys are never around when you need them.
Had a great experience at the pharmacy last year with our flu shot. Came back again this year and was turned away by a very rude pharmacy employee who said he has been giving flu shots all day and is behind on refills, that it would take over an hour to administer shots.
They had the most amazing selection of the most amazing foods!
The products and what I bought were great...my cashier and wrapper was awesome, but another person was rude. Dont know if shes a supervisor or what, didnt get her name, of which I can, but here it is I was being pretty jovial with the wrapper when she jumped right in, not knowing what the root of our conversation of which she was totally off beat. I did not entertain her and walked away. My wife even asked me what was her problem... Anyway, that will not deter me from shopping there. Ive been shopping there since it was first built.Shes a new kid on the block.ππ½ππ½
This store has a tremendous volume of customers. Well stocked. Wish they would carry the non-dairy Bryers ice cream.
I worked for Publix in the past and we were not allowed to treat any customer badly and this man π¨ Ricky Hernandez was rude and lied π€₯ about Publix policyβs after he refused to give me a refund ask why he said publix has changed it so I left the store and went to another store and ask about their return policies and I found out that Publix has not changed its policy and of course I called Ricky at the other store and told him that he had lied π€₯ about the return policy. I will be calling the headquarters tomorrow to complain. Customer service is getting worse and worse every where
Absolutely terrible customer service, every worker in there has a nasty attitude and very unfriendly. Feel very uncomfortable.
Tells me they can fill a script but need to have script fixed. Leave to get script fixed..back in 25 minutes..now they dont have the medication.Lying because they assume everyone with a pain killer script is a drug addict. Disgusting.
Great place for grocery shopping. Very clean and well stocked. Asbit is traditional at Publix, the customer service in this place is simply great.
Had a good experience. Clean, everything organized. All the employees are cordial. They all know where everything is at. Friendly atmosphere.
I have rated Publix supermarkets before, but I had the chance to visit this store on South Dixie Highway in Pinecrest. I was early for a dental appointment and stopped by to pick up a few things.I was BLOWN AWAY! The selection of foods is amazing! I was so pleased going down one aisle with ethnic foods to find entire sections devoted to Germany, Jamaica, England, Mexico, and others. I scanned the German section and was thrilled to find a mix to make kartoffelcloesse (potato dumplings). I usually serve them with a pot roast dish called sauerbraten along with sweet and sour red cabbage. Making the dumplings from scratch was always a hassle: peeling and boiling potatoes, mashing, mixing with egg, flour, and other ingredients. In the England section, I found the brands of biscuits (their word for a slightly sweetened cookie served with afternoon tea) that I so loved when visiting the UK.Granted, this is one of the largest stores in Southeast Florida, but if you need to buy hard-to-find items, or just want to grab a sandwich and a cup of coffee to eat inside the store, this is the Publix to visit.The employees are all friendly and readily available to help with questions. Even if you dont need something special, it is worth the trip to see this store in person.
Best publix I been too! Very Big store with a huge parking lot... its always packed but its located right in downtown dadelandβ¦.
Signs says they open at seven am. Im standing f waiting since 645 at the door and they dont open til seven o five. Definitely never coming back. Five minutes is a lot of time when your hitting the high seas. Thanks for making me late
Clean, friendly employees
Fast checkout. Helpful service dept. Great assortment of pet food.
This store has quite a bit of products. I do wish they open a another branch near my home. Prices are ever amazing!
Love Publix