Had an exceptional experience with the staff as they helped me switch over to Sprint and get me exactly what i wanted!! Felt very taken care of and helped with all of my many questions knowledgefully and patiently. Highly recommend this location and its services!!
Katherine Dominguez was welcoming. Well informed.explained the different options. Took the time and effort to go over all the transactions. I recommend her highly. She made the experiece painless and worthwhile. Will recommend her to my friends and business associates.
Josmar was very helpful!, I never had customer service experience go so smooth. I switched my family over and we love our service now! go to this store I 100% recommend!! they also have great deals, make u feel like family in the store.
Amazing place, super clean and well kept. Reps are super knowledgeable and super nice. They take their time to make sure I am taken care of. Thank you!
I went to the store and spoke to a female manager who lied to me about the product and seemed she did not want to help me at all. I have a business account I just wanted to add more lines but she said the phone I wanted was not in stock that no one has them but I called another store in front of her and they had the phones I wanted I told her I was going to go elsewhere she said I wasted her time with an attitude. I don’t recommend this store at all horrible service.
By far the most helpful and friendly Sprint store I have ever been in! Jo was outstanding! I was dreading trying to get my daughters phone upgraded and they made the entire experience fun!
I have came into this store more then once and i love their crew they are all nice and very helpful. they always help me save money! their store is always neat and smells good. they have always have candy for customers ahah but over all i live in Kendall and ill still drive here just to be attended by them !
My Sprint experience today was phenomenal! Thanks to Mr. Ivan Rosario, I am now the proud owner of a Galaxy s8 phone and a few accessories. Not only did Ivan help with information and questions but he assisted me with device setup. Thank you, Ivan!Sincerely,Terry Reyes-Gavilan
Came to the store with a problem which couldnt be resolved through Sprint Customer Service and Amber the store manager got right on it and took great care of my upgrade! She was friendly and knowledgeable and although the store was quite busy, she never missed a step and made sure all customers were well taken care of. Ill be back for all my cell phone needs in the future.
Rodrigo, Luis, & Ashley were super helpful and I found everything I needed. They were very descriptive and answered every question and concern I had. They even convinced me to purchase a new IPad and a phone case that I couldn’t be more happy with. I’m even typing this review from it. Thank you Pinecrest Sprint!
Best customer ever...starting from the sales man to the managers ..if they cant help you with something they will figure out a way for you to walk out the of the store happy i wishbi knew their names but every single one of the are amazing..
I have been a Sprint customer for more than 20 years and I can attest to the service, which has been excellent as well as the customer service.I recommend everyone Sprint.
The manager and staff were very attentive and assisted me with all my questions. I look forward to going back for my next phone. Thank you, all.
The place is clean and the gentleman there are so nice and helpful..😁😁
Visiting sprint store at 11725 S Dixie HWY, Pinecrest, FL 33156, to do and upgrade was a breeze the assistant store manager Amber was very helpful and understanding in getting the job done with no problem . This is one store that everyone should visit for all phone and accessory . Excellent job Amber
Excellent customer service from the entire team and especially david goes above and beyond !!! Thank you very happy with my visit 😁
My best experience in buying a cellphones...Ivan Rosario is the best guy in there...keep it up for the smooth transaction.😎😎
This Sprint store is a number one Sprint store in this entire area I have never been treated more kind than the manager and his worker in this store I would highly recommend you do business here
Great Service from Rodrigo and Katherine but i asked to please help me out with activation fee since i was getting phones and the DM Yader could not help me and i am a customer for years.
Ivan was extremely patient and helpful. Would recommend this store to all.
David was excellent customer service helper! He was energetic and attentive!
Drove to your store, your Sunday hours show till 8 pm on Sundays yet you were closed as per 7:12 pm. The people still at your store we’re working. Might want to fix your online hours.
I experienced a dissatisfactory experience with a Retail-level Manager by the name of “Yader.” Went in for an interview and was waiting 35 minutes because he was late, not to mention their AC wasn’t working and it was ridiculously hot. He overall seemed like I was bothering him before we even exchanged words.When the interview began he asked about my customer outreach experience and if I have any experience with bringing in customers. I even stated my experience with marketing(there’s quite a bit of it) but this idiot was actually just trying to sound smart because all he really wanted was an 8 dollar hour part-timer to stand out on u.s.1 holding a sign in the middle of a hot Miami day plus balance a commission based position without drowning due to the commission structure. This Sprint store in the heart of Pinecrest sucks, do not shop here.Your company blatantly called me in for the interview. No I don’t want to flip your sign on the highway for 2-3 hours per shift.Get it together buddy the world doesnt revolve around you and your ugly haircut.
Owesome experience at the store! Definitely returning to upgrade my family members to iPhone 7 😍
Chelsea and Ivan were awesome! Very helpful and professional!!
My favorite sprint store!!
Awesome customer experience with the staff.
Great store 📱 👍🏽
Great service!
Chelsea is awesome!!! Best service ever!!!!
Welcome to Sprint by Wireless Lifestyle.
The worst experience of my life, the worst thing that I have done is to go to this company every month they come up with a new one and they charge much more Im waiting for the opportunity to get out of this # ^ @% # & # & @
Very bad, we were customers of AT&A, we switched to Sprint for a promotion, we went to the office 11725 S Dixie HWY 33156 Josman and Katherine answered we gave them three phone numbers that they had to pay AT&A this was in the month of October and Until today they do not appear in machine. Manager Iban Rosario told us that he had given it back to Manager Yader for Sprints default to AT&A, affecting the credit to my son Jesus Benjamin and they dont pay At & A Thank you for your attention
The best attention received from David the best seller and great customer service
I received the best possible care, service, equipment and excellent employees, Thank you
The best service and the best seller that David has known so far