My car was due for an oil change and this is my first Cadillac and I wasn’t sure how much it’d cost seeing as how when I called another shop they quoted me $75+ dollars. Which sounded way to high so I called over to Clark and they gave me a next day appointment and a great quote for $41.00 they even washed and vacuumed out my car after servicing it. They have definitely earned a lifetime customer.

Well came in for a recall that I received a notice on from Cadillac. Made the appointment and when I get there they dont have the part had to be ordered so I got a oil change and rotation of tires and waited almost 3 HOURS IN THE WORLDS MUST UNCOMFORTABLE CHAIR. I dont understand if the Mfg is sending out the recall shouldnt the dealership have the product in Stock? Right now as I am posting this I am laying on a heating pad because of the chair.

The dealership did what they said and it was fast and easy. Glad to be a customer

Took my Audi in for state inspection. Finished quickly and returned it washed and ready to go. Service advisor very knowledgeable.

My wife and I wanted an used, good, dependable car. We saw just the car we were looking for at Clark Cadillac web site. We visited the car lot on Saturday afternoon, around closing time and met Ian who took the time to allow us to look around and test drive the car we were interested in. We came back the next week and purchased the car. Clark does not charge any dock fees which saved us a lot of money. Check Clark Cadillac first before you buy your next new or used car and ask for Ian.

These guys are the best. Completely professional, and their service processes have been combed through... Its obvious!

Always receive excellent service from Clark Chevrolet!

Continues a long history of excellent service experience with Clark Cadillac and Chevrolet. Friendly and experienced staff excels in providing customer service in its highest possible tradition.

They were on time for my apt. Didi an outstanding job & washed and cleaned my car!!

Exceptional service. Staff was very accommodating.

Not sure but was professional. Jessica was extremely helpful. Thank you Jessica

The dealership is always very efficient and thorough. The service department is really there to be of service.

Fast, efficient service.

I got a great deal on new tires with the current rebate, and had to replace the battery too, which was less than what I had expected! Both important with winter coming up! Always friendly & helpful at Clark, great job!

Its very good even working short staffed.

As always my dealings with Clark Cadillac have been wonderful. The service staff is extremely professional and they kept me informed of any issue or setback during my cars service. I am very pleased with their technical expertise, customer service, and friendliness.

First time using service... All were very helpful and professional. I see why Clark continues to grow.. recommend their service

Great service-even waited for me when I was running late! What a team and careful and efficient customer driven people!!!!

Matt Friede is the best person to deal with. Great technical knowledge but better yet is his interpersonal skills to make you feel very comfortable with getting vehicle serviced.

Clark Chevrolet Cadillac is hands down the best dealer to buy a car or truck from. I told Ian I was in the market for a 2500 and he called me with a trade in he just got. I live 3 hours away and own my business and wife works night shift so I had no time to go and Inspect it. I was trusting Ian and Clark Chevrolet Cadillac to have my best interest and that they did cause I didn’t only buy it without Driving or personally inspecting it they also had two great guys take a Saturday and deliver it to my front door. It showed up spotless with a full tank of gas. They called a few days later just to see how I liked the truck. Clark really makes you feel like family.

Great team – got me in and out and solved the minor tire pressure system problem.

We purchased our first Cadillac from Clark in 2015. We have been more than pleased with the treatment from the Clark team. Most recently we purchased a second Cadillac from Clark and this experience as well as the first was a very enjoyable experience, no pressure, no haggling, just an all round good experience. Ian provided all the support and more that we could have expected. I highly recommend Clark if you are looking to purchase your next vehicle. kwh/southern pines

You always take such good care of me. I appreciate it.

Made appointment at 8am, made sure I was first in line because I had to run errands and be at work later in the day, they told me 1-2 hours but I called back at 11am, still haven’t looked at my car, so I wait until 1:20pm and go inside the dealership and they still have not looked at me car. I had to walk there and check because no one answered the phone when I called. It is now 2pm and still no call. This is for an oil change and service. Last time I came about 4-5 months ago the service and oil change took 4 hours when they said 1. Never coming back.

Good people to help you with your car service. Great service.

We are repeat customers of this dealership and our experiences have been most enjoyable. the honesty, concern for their customer, and professionalism of the staff are outstanding. we highly recommend CLARK- CADILLAC/CHEVROLET

Awesome experience Ian and Billy was absolutely awesome good guys I was very pleased with them

Once again, great service from Clark Cadillac. The stick to their appointment schedule and are very reasonably priced. The staff is helpful and responsive. Always a pleasure.

This used to be a pretty reliable dealer and service center. I dont know what happened but they tried ripping off both my niece and my wife within the last year. Be careful if you do business with these folks and make sure you shop around for other quotes so you can price match.

The sales and support staff made me feel like I was dealing with family and friends. They were courteous, understanding of my requests and very efficient. Clark Cadillac is truly a fine hometown dealer.

Drove three hours today to test drive a car for our college-bound daughter. Larry sure made it worth our efforts. The car lived up to our expectations. Then Larry and Ross worked to get the financial side of things to our liking. No hassles AT ALL! Top-notch the entire time. We are back home with the car and our daughter is ready to drive it to school this weekend.

The service is awesome here as always !!

Barry could not have been more helpful in laying out options. From the initial test drive to delivery - He was attentive and meticulous.Billy made sure the paperwork was completed quickly and efficiently - there was no wasted time and every document was explained to our satisfactionWe bought a car - more importantly - we developed a relationship.

I cannot express how wonderful my recent experience was with this dealership. From the first contact I made with Barry Lewis about finding a specific Tahoe I was treated with professionalism, kindness and definitely patience as I changed my mind more than a few times. Barry came through and I am extremely happy I stayed local and have started a relationship with this family business. Every person I encountered along the way to driving off in the exact vehicle I wanted was such a pleasure to deal with. I would highly recommend Clark Chevrolet and will continue to deal with them for my future purchases!

Amazing customer service and everyone is helpful.

Great job

Has been a awesome dealership to work with and now for when We first moved here we had just bought a 2010 Chevrolet Traverse and our AC went out (we didn’t even live here yet) we were looking at houses. I stopped in told them my issue and within a few minutes our car was being taken care of and we had our car back the following morning with cold AC.

Down home, friendly purchase experience. You feel they appreciate your business which is very different than the large commercial dealerships where you feel like just a number that will help them meet their monthly sales quota. Clarks service department is excellent. Doc Williford.

Excellent service experience. Thorugh, comprehensive and well explained to me. I am glad I chose to purchase my XT 4 from Clark.

The Clark Chevrolet team always puts the customer first & everyone is very accommodating.

Excellent and efficient service, and very reasonable.

Great work Adam! Best place in town, by far!

Once again timely professional service. Pleasant experience.

Excellent dealership.

Aaron Hodges referred me to take my girlfriends vehicle there a week ago as he used to take care of me at Southern Pines Chevrolet and he was right, he told me Adam Ring runs a great service department and he was right, Clark is the best choice for Moore county. Southern Pines Chevrolet is really going downhill with theyre new management, glad to know we have a great hometown alternative to a corporate auto mall

One quibble. They never seem to call when the service has been completed. Both of us have had to call and then find out the car is ready.

Great folks always trusted to get the best service done.

They fixed both my grown childrens cars this week. Very appreciated. Great work!

The other day, when I was leaving a parking lot, my 2016 SRX would not go into reverse. It was 5:30 and the service department was closed. I explained my situation and before I knew it, Troy Clark came to the rescue. He contacted roadside service and had a flatbed truck tow the car to the dealer. The service is above and beyond the best you can get anywhere. Clark has always been professional with personalized service as long as we have lived here. Thank you Clark!

I do love this place for being a local establishment... Bought my Colorado there late last year and the experience was top-notch. Have been to the Parts Dept twice and those experiences have varied from dismal to top-notch and I will say after the bad experience I posted and alerted the dealership that I was unhappy. They responded and, after trying again, I will say that they have my business as they do try to treat the customer well...

Enjoyed dealing with Tanya and the well established family owned dealership.

Needed new brake pads & rotors, and all was finished the same day! Thanks again Clark Service Dept., great job!

Lance Caddell was awesome. I messed around and put off getting my inspection until the last day and Lance found a way to get it done. Clark is the best.

Another good experience with the service folks at Clark Cadillac. Needed new tires for my XT5. Todd, service writer explained how I could get the tires of my choice for the same low price I would pay at a big box store with their price match program. He got my car in, kept me informed on progress and got it back on time.

Great working with Clark Cadillac and my salesman Ian. They go out of their way to satisfy the customer.

Another first rate excellent experience.....customer service at its very best...why would one go anywhere else.....and the coffee is good, too

As Always, great customer service, awesome staff always ready and willing to make you feel like a customer would always exxpect. Happy to be a part of the Clark Family.

Nice lady at the Collision Shop! She managed to get my truck in to be fixed sooner than originally planned.

Great sales staff, give me a chance to really check out between different models, also give me best deal between dealers very satisfied

Made an appointment and showed up 1 hour early and they took my car in immediatelyWas out of the dealership in less than 1 hour with the job done perfect.Outstanding service!!!!.

My wife and I are both seniors. There are some dealerships that seem to charge more for their cars to us seniors. We have leased two Chevys from Clark, They have not charged us that mysterious Dealer fee that most other dealers seem to add on, The charge can be from FOUR to SIX hundred dollars for what seems to be additional profit. The dealership is family owned and operated. If you have a problem you can go to the owner of the dealership for resolution of the problem. The service folks are great and they have a newly remodeled waiting area with fresh coffee and drinks. It really seems like a Down Home dealership. Rest assured that if we need another vehicle. We will go back to Clark.

Out of town stranded and was told they could not look at my vehicle until 5 days. Can not turn the ignition to start it, not like it was a major issue just trying to get back home.

Outstanding Cadillac dealership cant do enough for you

Great experience with their Service Department, especially dealing with Lance Caddell.

Top notch sales and service, very courteous and efficient. There is no other dealership I would take any of my vehicles

Good job and followup on a rear view mirror repair. Not a monumental task, but the folks at Clark Cadillac always make it seem easy and effortless.

Had my CUE replaced under warranty for cracks and transmission flushed under Tech Service Bulletin and the V is working great.

Great service department that ensures customers are taken care of.

Great service with a smile. My car wouldnt start and finally got it jumped started and called Clark Chevrolet immediately. Russell Self service advisor told me to bring my vehicle in and they would check the electrical system for any faults. Turned out battery had a dead cell and they replaced it immediately and while doing that found some damage to my air filter made by some small animal and replaced that as well.Prompt courteous service every time! Thank you John Glyder

Fast and good service

Brought my truck in for an oil change a few months back. Had synthetic oil put in and got a warning that the oil needed changing. Needless to say the tech didnt reset the maintenance warning. Also cracked my dashboard when placing the oil change sticker on my windshield. They called me to let me know they had an Onstar notification that the truck needed service. I told them why they received the notificaton and stated that I wouldnt be going back there. They offered to have a tech look at it but no apology. Wish I could rate less than one star. Dont have any idea how they determined they didnt crack the dashboard without looking where it was at. Just easier to deny it I guess.

My experience with Clark Chevrolet Cadillac was very pleasant their service was quick but through I would recommend a family member or friend I was very satisfied

Could not have been an easier! Thanks Larry Pickard for everything you did to make buying a car a pleasure. You came highly recommended by friends and I will be sure to send my friends to you!

Only there for inspection and 60K service- done and out in 45 minutes with a washed and vacuumed car! — and, at a very reasonable cost- $65!!

So far only a few test drives but sales person was not pushy, was knowledgeable, and friendly.

We dealt with Clark Cadillac for years having traded our Jag for a Cadillac DTS. I was appalled at the lack of customer service and the lack of concern by the owner when I questioned a brake issue. Since my car was older I was in the market for a new car which I wanted to purchase from them but they could have cared less. I found this odd considering it would be a cash sale. Worse was the lack of professionalism on the part of a salesman who refused to go along with me to test drive a car because it was time for his lunch. Ended up going to Johnson Lexus in Raleigh and am one Happy Camper! Clark could learn a lot from Johnson.

Great service... with a smile.

Very efficient and friendly folks.

Very nice staff that go above and beyond. Fast service!

Enjoyed doing business there

Fast, friendly service Excellent

Always excellent service...thanks, no pressure .

The best service ever!

Nice. Helpful. Fast willing. To help u

Nice hometown service that greets you by name!

Friendly and helpful staff.

Outstanding service ana a high level of professionalism. We will not use another dealer.

Fantastic service in a great timely manner.

Great staff at the Collision Center

Wonderful customer service and work done right!

They have cordial service

Always great!

Very friendly, courteous and fairly quick

You find something you want & they tell you an expected delivery date but then you have to track them down just to find out itll be there in the next 2 days & then you never hear from them. Same thing happens 6 months down the road but with a different vehicle. Shame on you the 1st time, shame on me the 2nd for trying to give you some business. This is a terrible customer service plus you lost a sale, twice!

$290 for an oil change, oil filter and fuel filterOverpriced BS.

Great visit no pressure 😊

Good service for many years.

Pinehurst NCNice dealershipPrices are high,

Great service. Friendly staff!!

Family owned business that keyed to repeat buyers.