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Schneider Stone
245 Ivey Ln, Pinehurst, NC 28374, United States
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Schneider Stone
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Jo
Review №1

My renovation has been full of ups and downs, but by far the highlight of the process has been dealing with Chanda at the Pinehurst Schneider Stone location. From the first day that my wife and I went into their showroom, she took the time necessary to properly educate us. Even through our constant changes on the design, Chanda would stay patient and give constructive feedback.The final result has been outstanding, and we have countertops that will last the rest of our lives. Chanda, thank you from the bottom of our hearts for all you did!

Je
Review №2

Schneider Stone did an excellent job from start to finish with our new kitchen counters. We started our countertop journey with another company in the area and after getting ignored and treated poorly we went in search of a different company. We stopped in one morning to the Pinehurst location and were welcomed and had the process started and going by the time we walked out. If you want solid customer service, people who truly know what they’re talking about and beautiful countertops, I definitely recommend Schneider Stone!

PA
Review №3

My prior post was accidentally posted. Schneider Stone has a nice selection of options for your countertop needs. I have been there in the past to view samples.

Co
Review №4

This is one of the few really reliable contractors in the Sandhills. They deliver when promised and all of the staff are extremely capable and knowledgeable

Be
Review №5

I cannot say enough GOOD THINGS about working Chanda Strother of Schneider Stone - the Showroom Manager of the Pinehurst Ivey Lane Location. Not only was/is the Quality of the Material Fantastic (we used Cosmos White Lace Quartz), the Level of Customer Service Chanda Provided us with was insurmountable. As stressful as Construction/Renovations can be, Chanda was a breath of fresh-air, and she always kept us up-to-date, was quick to handle anything that came up, and most-importantly, she is reliable. I can honestly say that of all the Vendors we used for Our Project (a complete office reconstruction/renovation), Chanda is one who stands out, thanks to her friendly personality, knowledgeable advice, & dedicated follow-through. Thank you so much, Chanda......we will now Always Highly Recommend YOU!! My Bests Always, Becca Leen - Owner/Broker of Landseer Properties

Ju
Review №6

Amazing & Extremely professional Design Consultant- Chanda Strother helped us with selections - we used her recommendation of Steel Grey Granite. Service was Superior! She had to reschedule our job due to builder being behind several times and was extremely patient and accommodating. Looks GREAT! Definitely will send our friends her way.

G
Review №7

Schneider Stone replaced the granite on our kitchen island, master vanities, and on our laundry room sink. Our experience was wonderful. From the help we got in the showroom with Chanda, to the communication of appointments and scheduling, and throughout the installation process, everyone was professional, knowledgeable, and timely. I can easily recommend Schneider Stone for countertop installation.

Jo
Review №8

We chose Schneider Stone because of the professional handling of our project. Countertops are something that most people don’t do very often and the expense and choices can make it a very daunting experience. Chanda was the reason we decided on using Schneider. She is thorough, extremely knowledgeable and a great listener to the needs and concerns of the customer. Her follow through is excellent and she was always quick to respond to our calls.We also had a great experience with a large install. I think a customer will get the same great service and I give Chanda five stars.

Bo
Review №9

One style of the sinks that are included with your countertop

Ol
Review №10

The price is too high. at home depot we got half the price for the same material. as well as we were asked stupid questions, we waited a week for the price !!! Home depot gave us the price list right away.

Ti
Review №11

I replaced the countertops in my kitchen with Quartz. As soon as I walked into the Pinehurst showroom I saw what I wanted. Chanda was wonderful to work with, as was everyone at Schneider Stone. They communicated and followed up on every item. My countertops are installed and they are wonderful. Every step of this experience was excellent. I highly recommend Schneider and Chanda based on my experience. Thank you!

Be
Review №12

Chanda really helped me understand the different types of stone and narrow down my options. She took precise measurements and followed our order assuring all was correct. Our cabinet guys were particularly impressed with her precision. We’ve done business with Schneider a few times and have always been pleased.

Ma
Review №13

I love my new quartz counter top. It really brightens up my kitchen. Chanda was great to work with and very helpful. Installation went great, very efficient, friendly and knowledgeable. thanks Schneider Stone...highly recommended

Li
Review №14

June 2020: Starting with the end first, working with Schneider Stone (and specifically Chanda Strother) was the best customer experience Ive had in several decades of minor and major renovation projects.  At the end of the day, I have beautiful counters installed that were within budget AND on time.  But, was it interesting!My project started very normally for me as a very recent transplant to the area wandering into the Pinehurst storefront.  I immediately saw several samples I liked and spoke with Chanda about next steps.  Within minutes, she drew up a rough sketch of my counters that I put measurements to that night.  By the next morning, I had an approximate quantity and ballpark pricing (that held right through the conclusion of my project!!).  Although my contractor had a partnership with a different countertop company who I also visited, Chanda was different.  She was inquisitive as to what I wanted in my kitchen versus what she had to sell me and was extremely responsive, clear and concise in her explanations.  Ultimately, I had no concern giving up the convenience of my Contractors choice knowing Chanda was there more as a safety net, or so I thought...And then the unprecedented situation with Covid-19 began about 2 weeks later and I was very concerned whether this project would plug seamlessly into my larger renovation project.  Like most establishments, Schneider and their suppliers physically shut their doors, but Chanda was still on the job.  She immediately let me know what was happening with several unknowns mostly relating to suppliers reiterating she would fill in process gaps shortly.  And she did.  In no time, a modified process was in place.  Chanda was tremendously helpful verifying availability and pricing of select granite I initially viewed on-line to narrow down my choices for in-person appointments at the suppliers she also coordinated.  While visiting one supplier (Cosmos), I saw a slab that was not on my short list that I wanted to go with.  Chanda was already working on this change by the time I called her from my car to let her know.  Chanda coordinated all facets including appointments for templating, layout and install with her Schneider colleagues who were also all top-notch.Whether youre experienced in this process or not and despite an unprecedented challenge or two, Chanda provides in an unparalleled way an invaluable service while managing out aspects of the process that can prove overwhelming.  I will always call Chanda/Schneider first for any future projects.

Vi
Review №15

Excellent experience working with Chanda Strother at the Pinehurst Schneider Stone showroom. Very good ideas and suggestions and always looking to keep the price reasonable. Made a great recommendation for us to visit the main showroom in Asheboro to view a large number of slabs and samples. We were able to select a quartz remnant for a second bath and a granite piece from Their STOCK line which was less expensive. Chanda was on top of all scheduling and coordibnated with the contractor very well. A pleasure to work with her.Spring 2020

Sh
Review №16

I appreciate attention to detail and good customer service. Starting with my initial contact with Schneider Stone, Chanda was professional and polite - scheduling our repair in a timely fashion and providing an appropriate quote. David notified me when he was on the way and arrived within the original appointment time frame I was given. David was professional, informative, tidy - and great with my dogs. He did an excellent job in repairing the crack in our granite counter top. Thank you for the outstanding service!

Ro
Review №17

Schneider Stone provided and installed all our counter tops in our new home. Chandra in Pinehurst couldnt have been more knowledgeable or professional. She was patient with us allowing us to explore all options before choosing our final product. Installation went without any problems and we have not had any issues with the tops since. GREAT JOB and would recommend them to anyone

Li
Review №18

We were remodeling our kitchen and contacted Chanda. She came and looked at our kitchen and suggested granite. After looking at samples.. she found us the most amazing looking Granite at The Schneider Stone yard. The counter tops are simply beautiful. She added a little shelf behind the corner sink which made such a difference. We absolutely love them and have had so many compliments. The guys who installed were the most pleasant guys to be around. And knew exactly what they were doing. Highly Recommend!!

va
Review №19

Thanks for such great service and professionalism! Easily the smoothest part of our recent house build. We continue to get compliments on their work from guests.

Co
Review №20

We could not be happier with our new countertops and the service that we received throughout the entire process. Chanda was very helpful, gave us options that fit within our budget and style, as well as made us aware of any issues that could potentially come up during the process. This was the first time that I did upgrades on my own and Chanda was there to answer all of my questions, dealt with me changing my mind time and time again, and ensuring that I understood everything from end to end. I couldnt have asked for better customer service and a quality install. Even on the day of install, everyone was very professional and did such a wonderful job. I would totally recommend Schneider Stone to anyone!

Pa
Review №21

Very professional and courteous people. They are Super knowledgeable and have high quality products. Would highly recommend to friends and family.

Be
Review №22

Very professional prompt and friendly service. Great pricing and the installation went very smoothly. I would highly recommend their products and service.

El
Review №23

Chanda Strother did a terrific job of shepherding these two nervous novices through the process of remodelling our kitchen. Because we live less than a mile from the showroom we were popping in almost daily to look at our various choices and ask interminable questions. Through it all, Chanda was unfailingly cheerful, knowledgeable, and patient. Every step of the way things ran flawlessly, and we cannot praise her highly enough!

To
Review №24

Everyone was helpful and knowledge. They were great on the selling and servicing sides. I would use them again.

Ga
Review №25

Very nice to work with, great selection of products. They made our home DIY granite project easy to complete. We would certainly use Schneider Stone again on future projects.

Ca
Review №26

Chanda...smart...caring...meticulous...hard-working...simply the best. Follow thru to finish the job excellent.

Tr
Review №27

Worked for the company. Great management and employees. If your looking for quality work this is company to go with.

Ja
Review №28

Great product, great service. Recently upgraded our kitchen and 4 baths and they look fabulous and I couldnt have done it without the help and advice from Chanda Strothers. Chanda is a delight to work with, extremely knowledgeable in Schneider’s products and general design. At the Asheboro location, Chanda arranged for us to work with Beverly who was equally knowledgeable and wonderful to work with. Both my husband and I are extremely happy with the end product and the entire process went like clockwork once the final decisions were made. We found Chanda to be very detailed oriented and appreciate all her hard work.

Ch
Review №29

What a great group of folks to work with! Knowledgeable, caring and very experienced staff with even better quality of service!

Ly
Review №30

Chanda Strother and Stephen Hayworth are awesome to work with! I had a cracked granite sink bar and replacing the entire granite countertop wasnt an option financially. They came up with the idea of replacing the existing undermount sink with a farmhouse topmount sink to hide where the cracked sink bar was cut out. Worked out beautifully! I couldnt be happier with the outcome, and very appreciative of their over and beyond customer service.

MA
Review №31

Awesome people, Amazing service and customer service! Would recommend to anyone and everyone!!

Co
Review №32

I have done a lot of work with this company in the past on commercial jobs they always do a great job!

Ph
Review №33

Great company, very friendly and very professional! Would highly recommend

Ra
Review №34

Great Company! Geat Customer Service! Very happy with our new Granite Countertop!

Di
Review №35

The staff couldn’t have been more helpful, conscientious, and thoughtful. They had wonderful ideas, keeping costs in check and delivered as promised. From gathering information at Pinehurst location to visiting Ashboro showroom to choose from a large selection of remnants ( for a small bathroom countertop) to installation, I couldn’t have been happier. I have 2 beautiful new bathrooms and all we did was replace countertops and paint. So if you are new to the area (as we are) Schneider Stone is a great place to work with if you want to add some beauty to your home.

Do
Review №36

Our experience at Schneider Pinehurst was exceptional. Chanda was knowledgable and made the entire process easy for us!

Ta
Review №37

Great quality great people honest work and great material A ++++++ for sure defiantly recommended to all

Ya
Review №38

Great attention to detail. Highly recommend.

Ja
Review №39

I live in the Pinehurst area and have started a kitchen remodel that has blossomed into more. Upon visiting the Pinehurst store early in the process as we were making a decision about countertops, Chanda provided wonderful advice as to practicality and the look I was wanting. As the remodel evolved and ideas changed, Chanda was the model of patience. I cant say enough about her professional attitude and understanding throughout. As we near the end of decision-making, I am thrilled with our choices and very satisfied with our decision to use Schneider Stone.

Ta
Review №40

Very easy to work with and they do beautiful work.

Al
Review №41

Our experience with Schneider Stone in purchasing new countertops was truly an exceptional one. Unlike many granite or quartz products, we chose a white macaubas quartzite which has a strong linear pattern. That in itself required precise design, measurement, cut, and installation. Throughout each step in the process, the staff at Schneider Stone were kind, helpful, supportive, and knowledgeable. Chanda at the Pinehurst office coordinated all necessary steps including pattern layout, expected costs, and detailed explanations of how the cutting and installation would take place. Every appointment at our home and in Asheboro was met on time with friendly, well-informed personnel. Schneider Stone employees are highly experienced and possess extraordinary talent in their respective fields, whether it involves designing, measuring, cutting, or installing. We visited other tile and stone businesses, yet never left confident that the work would be done to meet our standards. Countertops are a significant investment in a kitchen remodel. Our countertops are absolutely stunning, and we could not be happier with the new updated look. Schneider Stone played a big part in making this happen -- you can trust them to make your vision a reality.Alan and Margie James

Em
Review №42

Really nice workers and good service! Totally worth it!

Gr
Review №43

Great people, do amazing work!

He
Review №44

So many beautiful choices!

Dr
Review №45

Awesome product, good service!

Le
Review №46

Great Customer Service!

Ka
Review №47

Very pleased with the work!

Jo
Review №48

Very friendly and helpful

Pa
Review №49

Great service!

Information
18 Photos
49 Comments
5 Rating
  • Address:245 Ivey Ln, Pinehurst, NC 28374, United States
  • Site:http://schneiderstone.com/
  • Phone:+1 910-420-8314
Categories
  • Countertop store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Offerings
  • Service guarantee:Yes
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