In life experience you always want to negotiate on a car when purchasing it. But to be honest this was the first time that there was no need to negotiate because of the price. I am totally impressed with the Paul Sherry dealership, the crew was very friendly and up front on everything. The vehicle I purchased was actually, I felt very below the average price for the year and model. After having been online and at over half a dozen dealerships I settled here. I am extremely happy with the price, with the overall process of buying, and just the team itself was awesome. So I actually want to send a shout out to Skyler my brand new salesman did an awesome job, to Mike sales rep who helped Skyler, sales manager Mike, and Bob the finance officer. Just overall an awesome experience thank you so much I am very happy with my car! So Im going to include a photo of my car and Im also going to include a photo of my car with Skyler! Hes learning and did an awesome job!!! Thank you so much guys!!! I definitely recommend the Paul Sherry dealership and the crew!!!!
Purchased from out of state...BIG MISTAKE!! I the vehicle was delivered with SEVERE water damage!!! Its not like this was some minor/underling issue that might have gone accidentally undetected it was OBVIOUS from the second we opened the door so I know they were very aware of the fact that they were pawning off DEFECTIVE merchandise! I recommend that you not waste your time here ESPECIALLY if youre purchasing online or out of state because this vehicle should have never even been listed to begin with & I feel like they absolutely took advantage of the fact that people are relying on online transactions during these uncertain times which is even more despicableas far as im concerned.
Justin went above and beyond to put us in our handicap van. This van is super nice and will get me out and about. Thank you Justin
Very disappointed with the van. The dealer was very misleading and the van we received has non-functioning electronics. Dealer refuses to fix.
Was provided a damaged van despite being told it was brand new. I wouldnt buy from out of state. Im out thousands of dollars now.
Have had several issues with the van within one week of delivery. The warranty from Sherrod is a joke. I have to take the van all the way to Atlanta Georgia for it to be repaired at my cost. Very upset with the dealer who refuses to take responsibility. Paying top dollar for a new van that has problems has been a huge regret.
This is the second van that we have purchased from Sherry Vans and Justin Smith has done a professional transaction each time. We drove from out of state just because they really do have the largest inventory to choose from.This t time because of Covid we went there all alone after hours and found the one we wanted and then called Justin the next morning and made a deal and then wired the money and overnighted all the papperwork and then Justin delivered the Van to our door two days latter. Thank you Jesus! for helping us to find such a great team to work with.The Lord is so very faithful.
Friendly service and well knowledge on their services and vehicles
Justin Smith at Paul Sherry Conversion Vans gave top notch customer service that surpassed anything I have ever experienced before! He went above and beyond to answer any and all questions we had. Buying a vehicle from a different state could be seen as difficult, but Justin handled every question we threw at him with class, and his expertise shown through. Austin Peay State University will now have one of the best vans in the market because of Justin and all of his hard work. I would give 10/10 stars if I could! If you are in the market for a vehicle, you will NOT be disappointed if you give Justin and his team a call.
Not very friendly or helpful on the telephone very rude and harsh after that experience I will not be buying from them for sure
I was very satisfied with the process and my purchase at Paul Sherry Vans. It began first with us reviewing inventory online. They represent their vans completely. I then made a visit to their site where I was able to see my choices first hand. They made special effort to find exactly what I needed. It went quickly and efficiently. The price was very fair and the staff was very helpful. My thanks to salesman Justin Smith for his complete dedication to meeting my needs. Id shop there again for certain. It worked and I live hours away in Indiana.
Our family couldn’t have had a better experience purchasing a conversion van than we did at Paul Sherry thanks to our salesman, Justin Smith. Justin’s commitment to integrity, customer satisfaction and personable, zero pressure to buy means we’ll be back next time we’re in need of another vehicle. I would never hesitate to recommend Justin and Paul Sherry to anyone looking for an excellent buying experience.
We shopped and shopped in the Pensacola, FL area and found nothing that met our needs. We found Sherry Vans online and among their extensive inventory, we found exactly what we were looking for - plus Sherry Vans delivers anywhere! Working with Justin Smith was the best. He made the purchase so easy, including the financing, we were owners of the dream van without effort almost. Anyone looking for a conversion van should shop Sherry Vans. The inventory is significant and the people are pleasant and focused on meeting the buyers needs. Just great experience.
We live in Michigan and were searching far and wide for a conversion van that would suit our needs as a growing family. We had some special considerations as one of our children may be in need of a wheelchair in the future. We found Paul Sherry Vans on the web and were impressed by the vast inventory and the huge selection of used vans. I contacted Justin Smith, and he advised me on what would work best based on the criteria that I defined. We decided on a slightly used van with only 2k miles on it. I drove down from Michigan (about a 3.5 hour drive) to trade in my old conversion van and pick up the new one. Justin walked me through all the features and functions of the van and in doing so, realized that the description had been entered incorrectly on the web. One of the features that was a deal breaker for me was actually missing. Justin, even though the fault wasn’t his, went to his management and arranged for that feature to be added to the van, and in addition, he was willing to deliver it to me in Michigan (again, 3.5 hours away) at no charge, and pick up the trade to drive back. This level of service and commitment to the customer is sadly missing in the vast majority of dealers in my experience. Justin was both extremely helpful and very knowledgeable regarding upgrades and future modifications that would be possible. I rarely write reviews, but since the service was so outstanding, I feel justified in making sure others know that these are people you can trust and count on to have your best interest at heart.
Really great experience! We bought a used conversion van from out-of-state and are thrilled with it. Our salesman Justin was honest, upfront, fast, and helpful. He made the process super easy, and the van was exactly what we expected when it arrived. Best part - they delivered our new van and took away the trade in for free, from our home!!
Justin Smith at Paul Sherry is as good as they come. His commitment to customer service is above the call of duty...he was willing to meet me before the dealership even opened and on his day off to accommodate my schedule. He took time to talk with me, answer questions, and follow up. No pressure at all. He was even honest with me to let me know where he thought I was getting the best deal. I didnt purchase from him, but I wouldnt hesitate to use him for service needs or future purchases.
I live out of the country, interested in purchasing a conversion van, had a few questions about these vans etc.. found Justin Smith decided to give him a call,.Justin was extremely professional over the phone super helpful and very knowledgeable. The best part was he was happy to take the time, even though he knew i was not buying anything Justin was still excited to help. I would highly recommend speaking to Justin for the simple reason no pressure, relaxed, knowledgeable atmosphere you get.First impressions as they say is everything so If you are thinking about buying a vehicle from this dealership I highly recommend speaking to Justin Smith.Thanks Justin !
I want to comment on the excellent service I received from Justin Smith in my recent purchase of a conversion van. From responding to our phone calls to the final agreement of the van I wanted to purchase, he made the experience very simple and accommodating, especially since we were coming from so far away. The van Justin sold to me is exactly what I needed for the disability I suffer from and have to rely on my wheelchair to get me around. The equipment on the van will easily allow me access into the van and onto the chair behind the steering wheel. I would definitely recommend Paul Sherry Conversion Vans to anyone I hear is looking for a van.
I really enjoy the van, its exactly what I was looking for and its in great mechanical condition. This review is much lower than others, as the customer service and communication was average. The characteristics described by Ana Fords review is also what I experienced. I bought the van after only seeing the walk-through video and had it delivered. Upon delivery several of the features were very much incomplete and inoperable. I used Justins recommended body shop, over an hour a way, as I thought more of the cost would be covered by the dealership. Had I known how cheap they were and how little of the cost the dealership paid I would not have bought the van at that price. As it is, the van will need re-work for a couple items. I highly encourage all potential buyers to see the van and test all features in person before purchasing
Working with Justin Smith made a big difference in completing the sale. Arrived late on a Friday, he and finance mgr gladly stayed over to accommodate us! Never felt pushy or rushed into making the deal. Even offered delivery service if any problems. There werent any!! Well worth the 2 hr drive to find the right van for our family.
While researching conversion vans for my own use I came across Sherry Vans, called and spoke with Justin Smith. I must say, he was one of the most genuinely friendly and helpful dealer representatives I have ever dealt with. He definitely gave me the feeling that he cared about me and my questions and treated me as though I was the most important person he had to deal with. He spent considerable time on the phone with me and instilled a sense of confidence that this is a dealership to do business with. Justin certainly set the bar of customer service very high. Kudos to Justin!
My whole shopping experience was beyond excellent. I discovered the ProMaster conversion I wanted via YouTube. Once I contacted the dealership I got in touch with salesman Justin Smith, the same guy you see in the great videos!I made most arrangements on the phone and flew from Florida to the Dayton airport where I was met by Jim, a fine gentleman who drove me in a nice Cadillac right to the dealership.Justin had my prospective van ready for inspection and a test drive. After the test drive I was convinced! Paperwork was quick and efficient. Dealing with folks who know how to treat the customer from start to finish makes a huge difference. Thank you, Justin Smith, for your knowledge and professionalism, and thank you to Paul Sherry Conversion Vans for having such a wide array of product choices!I drove home in my new vehicle convinced it was a wise choice and a solid fit for my lifestyle.
We are from NY and have been looking at various companies to purchase a conversion van. Justin Smith was excellent in helping us find the perfect van that we need. He was very helpful answering any questionst that we had since we had to make a decision on the purchase without exactly seeing the car itself. Within a week of speaking to Justin about our interest in purchasing the van, we were able to get it delivered right to our front door. I would recommend this company to anyone who is looking to purchasing a conversion van.We did have something missing, a headrest, from the van when it was delivered but Justin and his team are working on it to shipping the headrest to our house. Hopefully we will receive it in the mail soon.
Due to my location in southern Mississippi access to conversion van values is extremely limited. I left a message on Paul Sherrys site and in less than 5 minutes I received a call for Justin Smith. He supplied answers to all my questions and made very helpful suggestions in a polite, caring and customer friendly manner that I have notexperienced in a very long time. It is truly my belief that this origination makes customer care number one on there list of priorities
They picked us up at the hotel the next morning after flying into the Dayton area. Justin had everything ready and was very helpful in getting us acquainted with our new van before we drove it home. I would recommend them to anyone looking for a conversion van.
I purchased a Ram ProMaster conversion van from Paul Sherry Conversion Vans last week. My wife and I drove from the D.C. area to Ohio, after having made all arrangements with Justin Smith via phone and email.Justin Smith was a pleasure to deal with. He was friendly, helpful and very knowledgeable about the products they sell. Justin went out of his way to ensure that our buying experience was a positive one.We highly recommend Justin Smith to anyone looking at these vans.
Since you can not get a true used car value on a conversion van. I called Paul sherry to make sure I was getting a good deal on an old conversion van. I asked many questions with different options. They treated me like I was buying from them. If I ever upgrade to a newer one, id buy from them in a second. Knowledgable and very friendly service.
I live in Colorado and have been looking for a van conversion for about 3 months. I found this web site where Justin Smith was showing this van. He went through this van so thoroughly I thought I was there with him. I wound up buying the van and he had it shipped to me expediently. All the paper work was done and the van was exactly what my wife and I was looking for. I could not have done it any better if I had done it in person. Justin Smith was such a gentleman through out the entire business transaction. He deserves the top rating for salesmanship.Gene Gray from Colorado
We live in Arkansas and could not find a conversion van that we liked. We saw Paul Sherry Conversion Vans when we went online in our search. W had never purchased a vehicle this way and were not comfortable with an online purchase, but we went online and saw a new Ram ProMaster 1500 conversion van that caught our interest. We watched the video that described this van and its features. We contacted them and started talking to Justin Smith in a chat. He and I talked at length on the phone as I had many questions. He was so very helpful and patient with me. They delivered the van to us, and we are now the happy owners of this van, and we are so glad that we saw the Paul Sherry dealership online.
I had the pleasure of working with Justin Smith to get a new wheelchair van. He worked with my daughters trust lawyer to get a great price and answer her questions. He made sure we would get the lift we wanted. He answered all my questions and kept in contact with me throughout the process. Thank you!!
Has been a great van. They have went above and beyond to fix any issues that we have had. Service and sales have both done their job remarkable.
JUSTIN is awesome. thanks for all of your help. you went above and beyond to help me and it is truly appreciated
I purchased my 2012 Ford Conversion Van on-line without seeing it first. I was extremely hesitate to make this purchase but Justin kept telling me that they do this all the time and that I would be very happy with this van. He measured several things and I must have called him daily. But I finely knew that this one was exactly what I had been looking for and I knew that I could not let this opportunity pass. Justin was very patient and followed through with all the paper work like he said it would happen. The van was delivered to my door on a Friday night by two very nice gentlemen and I would like to thank everyone at Paul Sherry. I would highly recommend that if you have been looking for a specific van and Paul Sherry has it, dont hesitate to work with Justin and purchase it.
Discerning buyers only purchase from Justin at Paul Sherry Conversion Vans! He provides honest insights and superior customer service at every step. Thank you, Justin!
I had a great experience with buying from out of town. Justin is definitely the man. I would refer him to everyone I know.
Justin smith is very honest guy. I got a great deal on my van and treats military vets awesome.
Excellent customer service with lightning fast response time. Extremely knowledgeable and courteous. Answered all questions with clarity and ease.
Justin Smith has been the awesome salesman the whole way from start to finish. After speaking with him on the phone and running 2 plus hours to meet him, he gave me the keys to a new promaster. I got lots of questions answered which sent me out of there wanting a promaster but not sure if I could afford one. Well when I found one out in Iowa, I called Justin at Paul Sherry for advice. He told me he couldnt touch it for the low price and encouraged me to go drive it home. Now because of his helpful, honest and kind heart, I now own a 2017 Ram Promaster brand new for a price I could afford. Justin Smith is my kind of guy, so if your looking for someone to buy your next conversion van from, give Justin a call today. He even called me and congratulated me and told me he will be there for all my service needs, Awesome place!!!
Just wanted to thank Justin Smith and his team for a great deal and great service! We live in New Mexico and purchased a new Ram Promaster Sherry Conversion Van. They delivered our new van to our front door! Financing and paperwork were a breeze right from home. We will return for our next van!
My wife and I bought a GMC conversion van from Paul Sherry in late October. We had searched through Illinois, Missouri and Indiana without finding the van and the deal that we liked. We found it at Paul Sherry and purchased the same day.Very pleased with our salesman Justin Smith and the service we received, even from 2 states away, they treated us well.
Were from Texas, and I purchased a 2015 ProMaster conversion van for my wife who is handicapped and after an exhaustive search online, the only dealer with a comprehensive website complete with video and photos from inside and outside of the vehicle was Paul Sherry Conversion Vans. Finding Paul Sherry online meant a lot to me because my wife is not mobile and this website allowed her to participate in the purchase process. Its ashamed that I live so close to the 4th largest city in the United States and I had to visit a website for a dealer located in a little town in Ohio to find what I was looking for. I recommend Paul Sherry. The experience was smooth and easy and they even delivered the vehicle free of charge.Patrick - Houston, Texas
Paul Sherry Conversion Vans helped us find what we needed... a comfortable ride to accommodate six passengers plus one wheelchair user. We worked with them to convert a beautiful red ProMaster, installed a side-door lift and tie-downs... perfecto.Sherry helped up work through some challenges... really stuck with us. I give them an unqualified thumbs-up.-Michael in Vermont
I received my 9 passenger on 5/25/16 & let me tell you, Ive been all smiles every since. We just returned home from our 1st road trip to Dallas in the PM, & what a joy it was to drive. I was able to maneuver around w/ ease, and this beautifully crafted machine handles very well for a vehicle of its magnitude. I LOVE this van so much, that Im thinking about purchasing a low top 7 passenger van to replace my 2015 Denali, to use as my daily driver. Before I made the purchase, I watch the videos so many times that I could do a youtube video, & quote Justin Smith verbatim. I could literally go on and on about the PM, but I dont want to take up too much of you alls time. Signing off from down here in beautiful LR Arkansas. -SA
Justin in sales for dealership was very professional, sharp and witty sales representative. Very knowledgeable in his trade and a joy to work with him.
Hi, My name is Angela, i just want to thank Paul Sherry & Mr. Justin Smith for meeting all my Daughter Christinas Needs.. Boy she is one happy women.. After looking for a great deal of time.. I let my figures do the walking & Fell in love with Our Pro Master.. Handicapped accessible,, And let me tell you.. I looked in my own State in PA... We even go to the Expo in NJ... Yes I did have a 2006 ... But needed to get updated.. So we just knew what question to ask.. We didnt go into this blind... They even delivered to Our front door from Ohio... So if ya thinking of something New & a reasonable price.. Dont bypass Paul Sherry.. Ask for Justin...Ok in a joking but true.. The only thing im going though,, with Our new Pro Master... Is that every-time we go out .. We have many people Looking,asking & wanting to see inside of it..They love it & My Daughter gets a big kick out of it... Lol GUARANTEE Ya wont be disappointed !!! Another big Shout out to Justin Smith Thanks
Just received our new ProMaster van this week and it is beautiful. Our old handicap van was on its last legs and I searched the internet for a company that did van conversions and I came across Paul Sherry Vans. I e-mailed Justin Smith with a whole series of questions and he got back to me right away, and answered all my questions. While they didnt have exactly what I was looking for in an already made handicap van they did have another one on the lot that was what I was looking for. They took that one and did the conversion (wheelchair lift and tie downs) and had it delivered to my house in NJ in two weeks. I cant say enough about how helpful Justin and the staff there have been.
We came from out of state and purchased a van from Justin Smith. We found both him and the Paul Sherry dealership in general courteous, professional, and excellent to work with.
First, and most importantly, this van is awesome! I struggled and researched a great deal comparing this 9 passenger hightop to Fords new Transit and to the more traditional GM vans. This van has so much more room than both! Lower floor, higher top, bigger TV, more robust heating and cooling. The front wheel drive makes me feel better about snow driving (without spending an extra $10K on aftermarket 4 wheel drive options). Better fuel economy with pretty good zip. The van is great.There is room for improvement in my personal experience...Free delivery is great because (like most customers) I live more than an hour drive away. (All of the van dealers I met with will offer you free delivery for a new van). I asked if the person who delivers my van could go through some of the electronics (the TV, two radios, linking Bluetooth, Wifi etc.) the answer, absolutely. When the delivery person brought the van he said I dont know nothin about this van. He was filling in I guess. My vans TV does not receive local TV stations. Back stereo does not receive local radio channels. Headphones were not delivered. Also I have a low tire pressure light up front after only one week...and a tiny bit of rust on back door hinges. Justin Smith did promise to send headphones, Its been a couple weeks and I havent gotten them yet. As for the other stuff...no response after several calls and e-mails.There is no salesman more knowledgable or more polite than Justin Smith. Once I sent my money though....much, much less responsive than he had been before the sale.I give this van an A+, reliability we shall see, service after the sale...C minus.
After months of spending countless hours searching for a full size van to replace our wheelchair accessible van, I found Paul Sherry conversion vans on the internet.We live in the state of Washington and called all over the northwest and then some for a van. Not only did we see a beautiful converted ProMaster on their website, but it was the exact color we wanted!It took months to get all the details ironed out before the van was driven directly to us, but dealer Justin Smith held with us. He kept in contact with me and answered all my questions. It was a bit scarey ordering a van on line, but after seeing all the photos and video about the van, we got brave.I wish I could send a photo in this review of my daughter seeing the van for the 1st time and the huge smile on her face to finally be able to drive directly into the Promaster door with plenty of head room and room for maneuverabilty in her power chair.Thank you, Justin. Our daughter is a happy traveller.
I an a small dealer in Missouri we needed help on the value of one of our conversion vans I was having no luck anywhere trying to find a value for this van there is no books available so I reached out with a email to this company and Justin Smith called me back very soon and gave me the info I needed Im very impressed because he did not have to do this at all I feel he went the extra mile for us thank you very much.