Nate did an amazing job getting my bike back on the road.This place is a well oiled machine. Each person I spoke with knew what was going on with my bike and was familiar with the conversations I’d had with other employees.

Piqua Harley Davidson organizes the Bike Fest which had great music, food, and drinks. Not necessarily have to like motorcycles to come to this event because is great to come with family and friends to have a nice evening en enjoy some good music and drinks. Very nice bikes and particularly love this one that seems like a futuristic version of an electric bike lol. Definitely will come back next year and have more time to walk around, music was so good that was a great experience

Thank You Dave and Andre!! You two made a dream of mine a reality. I am so very grateful

Incredibly helpful staff! Very clean and well organized. This place is just the best! When I come in here it genuinely feels like home. Seriously, I could not be any happier with a retail establishment.

Lots of things we need to get. Great selection of shirts

I bought a 2020 ultra limited at piqua H-D and at my thousand mile service I voiced concerns about a noise in the transmission, I’m now stuck in Knoxville Tennessee with a broken bike gears 1, 3 and 5 are out because piqua H-D wouldn’t listen to my concerns. This has cost me thousands of dollars! Don’t buy here ! Go to a better dealer

Debated between 2 or 3 stars on my buying experience purchasing my 2021.Pros: Friendly Staff, Gave me a fair trade in price, quickly took care of an issue I had with no questions asked after I purchased the new bike.Cons: Purchased new bike on April 17th, 2 days later on social media, they posted a free slip-on muffler upgrade promotion if you purchased a new bike the month of April. Go back, they said the fine print stated only if you pay MSRP (I paid $250 under MSRP, so didnt qualify). Had I known about the promotion when I bought my bike, I would have done the muffler upgrade and paid full price. Also no T-shirt. I suppose it all evens out, but better experience can be found elsewhere.

4 hrs from home oil sending unit went out parts department was great went to service department and ask to borrow tool to replace which is a 5 min job and they said they didnt have the tool to fix so I said can I borrow a Cresent wrench and they said that wont work I said its my bike Ill be the judge of that so they rolled their eyes and loaned it to me 5 mins later it was fixed..If u need service keep going till next Hd..

Piqua H-D Wizard of the DYNO !!!! Hold on Tight after the Wizard Dyno Tunes your Motorcycle!!!! Warning youre only stopping for Fuel & Tires for your Fire Breathing Monster

Staff are always so nice and makes sure you are getting exactly what you are looking for and if they dont have it in stock they will try to find it for you.

Purchased a 200.00 microphone and they wanted to charge me to put it in the helmet and they never put one in but wanted to charge me lol what a joke

Stopped by to ask questions regarding classes. The representative who spoke with me was very cordial, informative, and accommodating. I was also speaking to her regarding an article I wanted to write for Facebook to assist handicapped motorcyclists. We went to speak with the service manager about a particular device to assist leg amputees continue to ride in a safer/ easier manner. My handicapped motorcycle riding husband then joined us. He was able to explain a little better than I was. This service manager not only patronized us, verbally berating us for even using such a device (my husband has one on his bike to assist shifting gears - it isnt a HD- but will fit any bike) but was extremely rude, never made eye contact with either of us, and virtually dismissed us like errant children. Most of the people we ride with do ride HD. Many amputees cant ride because they dont know they can. There are ways to assist amputees enjoy a life of a motorcycle rider if they wish to. I wouldnt help Piqua HD increase their business by recommending them to apply these assistive devices......BUT the SERVICE Manager said HE would NEVER do it. He said the device was made for RACING ONLY.Honda Powersports in Troy applied my husbands. They are not cheap, but you dont need your leg to shift. Perhaps other HD dealers might be willing

Very friendly and helpful staff. The prices are very reasonable.

Great Staff! Mike K is our favorite! Good deals. When traveling in the road ... HD’s are one of my favorite pit stops!

Their customer service is non existent and the service department leaves a lot to be desired. I will NOT be buying my next bike from piqua Harley!

The dyno department is absolutely amazing!! Dropped my 14 Street Glide off on Monday...and they called Tuesday with the bike done...it is a totally different bike...if you have a twin cam or a Milwaukee 8 and you are not going to Nate...you are short changing yourself...

The staff was really nice. Helped my daughter and I pick out a great present for her dad. Nice place to shop.

Nice store to visit.

Very good sales people very helpfull .

Love this place ... I live in lima an I come here before I go lima harley

Enjoyed the beauty in the bikes

I’ve been looking for the right bike for a few months. Settled on the street bob but couldn’t find anything i liked. I stumbled upon Piqua HDs website and found 2 I loved. Spoke to Chad on the phone and eventually made my way up there. Chad was respectful and very helpful. He took his time to explain the features of each bike. We filled out the paper work and went home waiting to hear from the bank (we left after business hours) after Finally settling on the right bike, a 2018 Street Bob. Chad was quick to call me the next morning with the approval. Went back and was in and out with in 30 minutes and my bike was delivered a few hours later. Absolutely love the bike. Thank you Chad!

BUYER BEWARE is what I recommend. Purchased a bike from sister store(same staff) early spring.Bike looked good sounded good but weather prevented extended test ride. I asked if the bike had any previous issues and was told just services. With that in mind I entered into negotiations to purchase the bike. Being that it had 4000 miles I added 2yrs of warranty. I bought the bike on the premises that they had disclosed any issues. Once I was able to put 50 miles on it,I found a pool of oil and a bolt laying on the top of the transmission. Only then did they come forward about the work performed on the bike. This defiantly would have been a negotiation point if it would have been disclosed when I ask... 4 months of them not following through on any compensation I am forced to leave this review to warn others. An their policy is full disclosure.UPDATE; So once again contact made,would call me back the next day...Nothing... Filed complaint with BBB. It took until the third notice from the BBB for them to reply. The reply was a simple lie... Stated they have no records of this...LOL The motorcycle came from your store and you have no record? Well I do.... Just because you have a revolving door of employees is no excuse...

Stopped in on a trip, people were friendly. Dealership stayed open while we shopped.

Stopped in on way home. Very friendly and talkative staff.We stopped in for the usual harley stuff shirts chips etc.Unfortunately they didnt have dealer shirts but did have chips and stickers.

Seen a bike I was interested in on FB they had posted and decide to short notice it and drive 35 minutes out of my way to go check it out. When I got there the bike was apparently sold and had showed me their inventory and I had came back home empty handed. A few hours later scanning for another Harley I see the exact same bike freshly posted. Really took the fun out of a guy wanting to buy his first Harley.

I got talked into a bike I really didnt want, my brother got sold a bike that was never inspected now after riding for literally 15 minutes he has to put more money into it then what its worth. My wife tried getting a bike, they said no. Didnt give a reason or explanation. Just no. The finance guy Matt is less than tolerable, but Rob, and Stacy were good decent people

The staff was amazing I had visited a harley shop in northridge ohio wich I wont name the day pryer to visiting the piqua HD BUISNESS it was like night n day I have to say the people and staff at piqua were flat out amazing being it was my first time there and a 1rst time harley owner they were kind knowledgable and seemed to flat out care bout me and my questions I had bout my bike all the way dwn to helping me try on my first pair of leather chaps and boots wich I ended up purchasing with the comfort of knowing that there staff educated me and guided me in the perfect direction unlike the other HDshop in Northridge ohio they only saw dollars signs and someone to take advantage of piqua HD saw me a person not dollars signs and took time to answer my questions and I believe they cared bout my experience wat should of been a simple visit in piqua turned into well over 2. Hrs of helping the newbie out and making him / me feel like I was a part of the family the HD FAMILY I CANT SAY THANK U ENUFF U HAVE MY BUSINESS ...and to the sweetie that was really willing to actually put a pair of chaps on me because she could tell I had no clue wat the hell I was doing shows the level of customer service and care that piqua harley davidson will go to to make u feel comfortable welcomed and important and family so THANK YOU VERY MUCH FOR UR TIME from a very satisfied newbie .Don myers aka Dm Micheals roadog music

The folks at the parts desk were not the friendliest. I will say I came in near closing but it was a simple transaction and I felt like the person helping me was combative for some strange reason. Maybe Ill stop again someday and be able to report a better experience.

Vicki helped me out immensely! I did not receive my Motorcycle Ohio certificate of completion via email as expected for completion of the New Riders Course through Piqua Harley-Davidson. I contacted Vicki who immediately apologized for the issue and agreed to help rectify the situation. Vicki took a personal interest in making sure I received my certificate today so I could submit it to the Michigan DMV and receive my endorsement. The error was not on Piqua Harley-Davidson, but the Motorcycle Ohio system. Vicki downloaded my certificate and emailed it to me as soon as she was able to, ensuring I received my MI motorcycle endorsement. This saved me having to make a second 6 hour round trip to Southern MI. This saved me time, effort, travel expenses, and a huge headache. Vicki took great care to ensure I got what I paid for and that I received in in a timely manner even though it was no longer her responsibility. Thank you Vicki and thank you Piqua Harley-Davidson.

Its always nice to go in and see what all they have.

Good selection of bikes and accessories. Nice staff handling sales and finance.

Great service and parts department. Glad to see how helpful the group is when you need items or work done.

Very helpful and friendly! Super knowledgeable about all things riding and gear!

Great service. Good staff

Still need a dealer patch from here ❤

They have went downhill since new owners. I used to love this place now not so much. Go to Lima or Dayton if you want customer service.

They are getting to know us cause we have been in there often. We have been able to find anything that we needed for the bike, or us. Havent bought any clothes from there yet. But we will be back for Christmas shopping.

Wonderful experience purchasing my brand new 2020 Harley. Everyone in the dealership is friendly and helpful. Would recommend anyone and everyone to visit.

Theyre doing great work on my bike

Since changing owners they are chasing the quick buck and have lost respect for their base of customers. They will not last long like this. Remember the Springfield H-D?

Great dealership

If you ride a HD then heres a store you can get good service. Nice clean and friendly. Great variety of bikes clothes and miscellaneous items. Whatever you need they have.

I bought my Road Glide in February and wanted to make sure it wasnt a lemon before I wrote a review. I love my Harley! It is used, but it was a good purchase. The staff is very nice and pleasant. I dont feel like these people just wanted my money. I do wish they were more knowledgeable of used units. Im still finding out about my bike things the dealership didnt know. It would have been nice if they were able to explain a little history before I bought it.

Sales girl was nice but didnt know much. They do the 4 square stuff but give you no money for your trade and overprice their bikes. No wonder harley is in trouble

The Motorcycle Class is one of the best things here! The staff is great, and the instructors are highly knowledgeable and patient!

Had a wonderful experience with buying our harley! Everyone was so nice! Brittany was our sales person. She is amazing! Id recommend her to anyone! She went above and beyond to help us with exactly what we wanted. Go here!

People here are great. Caleb & Dave are really cool and Vicky is the best with the Riders Academy . I highly recommend this Location

Didnt have parts I needed

Was a pleasant visit

Worst service ever! I Will never be back! They replaced the sight glass in my clutch reservoir an trailered it back to me said it’s good to go but may need the reservoir replaced in the future. Keep in mind they already fixed it an told me this after the fact. Acouple days later the bike is leaking in my garage again an I haven’t even rode it yet. Call back an they basically said too bad an wouldn’t try to make it rite by any means. Do not go here people I’m warning you they will screw you over! I know every experience is different but this is the one I had so I felt the need to share!

Always helpful and good service

Very nice place. The sales staff in the parts department were very friendly and accommodating. I recommend this place highly, and I will return for sure!

Awesome, Staff. The motorcycle class and teachers are wonderful took time to work with students to develop skills. Nice weather and a motorcycle what else can I say. Great ride and great times.

My husband and I had been going to this establishment since 2004. We have bought 4 Harleys from the previous owner. Since the new owners have purchased the store we have visited 2 times. I find that the new employees are not very friendly. We have taken our business elsewhere. Its just not the same friendly and welcoming store.

Bought my first Harley here, had some issues, but they took care of it no problems, at no cost to to me! Thanks again for the great bike!

If youre looking to buy a Harley go in and see Chris! I just purchased my first Harley and I couldnt be happier! Everything went smooth, I got a bike that Ill be happy with for years, and most importantly I was able to stay in my budget! Piqua HD definitely has earned my future business. You guys are great!

Great environment. Staff is very friendly, and helpful.

I wont go there anymore low ball offers Everytime someone goes there and they tried with me this weekend..... get real and offer people real trade prices...... I guess they want you to just give them your bike

Will not be back,if i was broke down in front of there i would push my bike to any other dealer in ohio.i had $1800 in repairs done and they charged me $95 to check my brakes.(after they said they wouldnt)they wanted to charge me $48.26 to install a rear exhaust bolt that i bought from them for .76 and put on in parking lot in 3 minutes. Its unfortunate because i have always had good experiences with parts and people up front.

Smaller Harley dealer that does it right. Ive bought everything from parts to a bike there and wasnt disappointed. Nice selection of brand new bikes. They keep a nice selection of used bikes on hand as well.

Service department is top notch! They worked hard to ensure my bike was ready to roll meeting an almost impossible time line considering the amount of work. Thanks to their efforts I was able to make the annual ride from OH to NC. Thank you!!!

They have Had my Harley since the first week of July.. They cash my check and I still have not seen my Harley.. Each time I call theres a different excuse. But they are still very friendly.lol

Only there briefly. Most people were helpful. The older man which I believe might be a manager or even the owner seemed annoying. Havent decided if I will make this my regular source for parts and accessories.

Bunch of great and very helpful people

Labor rate for service is ridiculous almost $100 hr. All I can say is I will never be back but thank you for the encouragement to do my own work. After Govers sold it, its like greed moved in.

Awesome place! Always a pick you up hello type entrance! People are helpful and friendly! Nice displays too!

No one asked if I needed anything. Was the least friendly dealership Ive been too. Not much selection on merch.

Really nice layout in this place. My son loved it.

Took a two month old bike in to have the clutch checked after I felt it slipping. They didnt find anything which is a good thing but charged me for the labor. Are you serous its under a two year warranty. No other dealer does this, trust me I checked !! Harley has been notified.

Excellent service, very knowledgeable staff.

Harley dealership lol, cool place.

Very helpful and knowledgeable. Friendly.

Great place! I saved thousands off my new bike. I was really impressed by how knowledgeable & friendly the staff is. If you go anywhere else to get a bike you are doing yourself a disservice!

I bought my 2019 Street Glide Special brand new from Piqua HD. My SGS was coming up on its 1K mile service. I called on the 5th for service on the 10th and I dropped my SGS off at the dealership on the 7th. Called Piqua HD on the 12th and was told they havent got to my HD, there was 8 bikes in front of mine & the bike fest was on the 14th & 15th and they didnt know when they would get to my HD. I bought a brand new HD from them, scheduled service a week ago & all they can say is that I would have to wait until next week. After complaining I get my bike on the 13th and while the service guy is getting my Harley I see paperwork that my HD had a turn signal default error code. I get my HD & the turn signal is blinking fast but all the bulbs fine. They never made mention of the default code, talked about my service or even made an attempt to apologize or make the service snafu right. Total disappointment in Piqua HD.

Nice place to visit. Always friendly service. Veteran friendly as well. Very helpful when looking for parts.

Stopped in to pick up some shirts and jeans. Mike and Ashley made sure we had a good visit.

Great Harley Dealership. Chris Holliman is thee man to see about bikes. Not pushy and easy going. The whole staff is great and happy to help with anything.

A great selection of anything Harley with friendly knowledgeable staff. Looking for parts or service, they do it all. Only place Ill go.

I have a 2018 harley davidson ultra had 2500 miles on it had a motor noise took it here to get repaired took almost 2 months to get it customer service is horrible they say we will call you and never call I called Milwaukee harley davidson company twice I had to keep calling piqua harley I even talked to the manger it still took almost 2 months to get it back will never ever take it back there again Buckminns D & D is where I will be taking mine from now on

Went there to purchase a bike. The deal was made when there was an item that needed to be fixed first. So we got a call to come get the bike but we had to wait a day to get. Then we get a call from them and told us that they had to raise the price of the bike since they fix that item which put it $2000 over the NADA book value. Sorry not buying the bike that they increased a price on that wasnt fixed in the first place. Then when we asked for our deposit back they sorted played it off and that they would hold if we was interested in a different bike. Sorry you screwed us once not going there again.

Great service. Fairly large selection. Super friendly staff.

Great Service Department (Joe & Logan & now Karl SM) and Mechanic (Dean)

Thank you Parts department for your excellent customer service. Special thanks to the nice gentlemen, Joe, Steve and Robert. Super fellas!!Thanks a bunch

1st visit. Blessing of bikes eventWas bummed didnt have any t shirtsWill have to make another trip down from Toledo

Very friendly and nice people L A Cowboy

I bought my first bike here and everyone was so nice

Employees were great!

Walk in to see salesman I had spoke to on phone, hes with clients so no problem. Walk around and am greeted -ask to see the used bike in back and am told the original salesman has to take me and he walks away. Wait 15 minutes ask another sales guy if he can walk me back as my guy is still busy. Told no we are all busy... whole time these two guys are doing nothing!!as Im walking out 5 minutes later a different guy walks up only cause they see Im ticked and asks can he help me. Nope you can tell (original salesman) he lost a sale because you guys dont work as a team.I guess I am blessed being in commission sales myself but we help each other. I will never return -drove 45 minutes to not be important enough to assist in purchasing a bike. Wow just wow! I have been in vehicle sales for 20 years and heard from clients how they were treated elsewhere if nothing else makes me prouder of my service and the team I work with.

Love my 2019 Tri Glide great service and friendly people

Just got my 5k mile service and new handgrips put on today. First time using this dealership. Talked to several of the staff and everyone was really cool. Service techs did a good job and returned my bike as I gave it to them. ( I know my bike well enough to know if there was any scratches made and there wasnt ). I recommend this dealership.

Friendly staff, decent stock of bikes of all models.

Where do I Start, not a trustworthy dealership, bike falls off lift, check on bike after 4 weeks to find parts have not been ordered. As well as I was told the bike was sent to another dealership to be repaired, due to cost savings. You tell me how there is a cost savings, by trailer a bike 90 miles away to get repaired and replacement parts, shady business practices. Also sales manager had bike shipped to other dealership, to hide the fact non Harley factory paint and parts were going to be used. I would as about the progress to the bike and all staff was clueless, oh also sales manager never returned my calls. Buyer beware!!!!!!

Dont buy from here the manager was selling bikes for way over the bikes worth they fired the guy but they dont care about the customer an offered my wife a fifty dollar giftcard to harley to make it right. So Ill have 12,000 dollars into 2,500 hundred dollar bike I would go somewhere else to find a bike

Awesome staff in motorclothes! Love stopping by!

Easiest way to explain it not good people!...

Cool

Went during a festival. Loved it.

Used to be 5 stars easily, but now the staff are quitting by the bunches and its no fun there anymore. Quite a boring place now. Great service department though.

Love this store! They always have my size no matter the season.