Great service, Danny was very helpful, he got me into exactly what I needed. They carry all top quality boots and work wear.The new Cranberry store is set up and stocked very well. Definitely recommend going here. Thanks again.
There repairs arent as good as it used to be. I took a pair of shoe in to get repaired. A month later they were falling apart. Went back in they charged me to repair again and told me that they cant get wet. I wore them in the rain.
Good place to get boots.b they fix them also
Great service, quick turnaround. Ive used Northway many times to get protective soles put on my shoes and boots, and every time its been exceptional. Not the cheapest out there, but Im especially impressed with their attention to detail and thoroughness. Definitely worth it to keep my nice footwear lasting for a long time.
Very good selection of high-end work boots staff was very knowledgeable and helpful
Great service. Good selection.
Northway Shoes and Repair is a wonderful community resource. I love good shoes - and also am very hard on them. I am regularly in need of new soles, heels, and other shoe repairs. When I recently purchased a pair of Italian AGL shoes, the customer service person who sold them to me told me to have them maintained at Northway Shoes and Repair because of their skill and experience with good shoes. I went here on that recommendation and am so happy that I did. I recently lost one of the ankle straps on a pair of AGL dress shoes. The shoes could not be worn without the straps. I took the shoes to Northway Shoes and Repair and they created two new matching ankle straps that work and look well so that the shoes can once again be worn. I have also had heels and soles repaired (they offer full leather as well as synthetic soles - based on the wearers preference) and the work has been expertly done and has held up to wear. I highly recommend Northway Shoes and Repair. The people with whom I have interacted have all been polite and kind as well.
Buying boots here for 10+ years. Might not always be best price but the attention, and service, from a VERY QUALIFIED AND KNOWLEDGEABLE STAFF....PRICELESS!!
Excellent customer service! The staff is extremely knowledgeable and helpful in every way! Ill never shop anywhere else!
First time in the store. Great experience buying boots. Paid slightly less than the advertised price at online stores. Got a lot of help finding a pair of boots that were perfect for me.
Great shoes and great customer service
Love this place. Almost only work boots and clothes but its all nice gear and locally owned by a single family. They offer a union discount and the prices are the same as much bigger outlets.
Great service and good selection had my size in stock. Will definitely go back..
This business is absolutely the best! I had three of my handbags, and a pair of frye boots cleaned and repaired. The work is phenomenal and the prices are fair. I would definitely recommend this business to family, friends, and coworkers!
They have a great selection of shoes, boots, apparel, laces, and etc. And they fix all kinds of shoes, even stilettos!! The service is great too!
Hands down the best place to buy work boots. Huge selection of boots to choose from. Staff was very knowledgeable and helped me find the perfect boot for my needs. You can’t buy boots by just looking at them and especially not from the internet. Come here for outstanding customer service, great products and shop local. They have lots of work wear too.
Very helpful staff went above and beyond
Legit.Too legit
This place is great. The guy at the counter was super helpful and showed me all the options for putting new soles on a pair of wing tip shoes. My shoes arent top of the line, but it was still cheaper to get them fixed than buy a new pair. They turned out great and the soles arent as loud now, so I may like them even better than brand new. The turn around time was excellent.
The woman working the counter here was exceptionally helpful. After running through my previous pair of boots, I had a bunch of questions about longevity, my boot preferences, style, and my budget. She was really attentive and detailed in assisting me, and patiently worked with me to find a boot that fit my needs. Im still putting my budget together but I just wanted to say thank you!
Best boots in town
Service, and employee attitude is phenomenal. Super nice and willing to help you however they can. Only place I buy boots at anymore and its an hour drive. Always leave satisfied and with what I 2as looking for.
My name is Patrick Rizzo not tom for the record.I’ve always wanted a pair of cowboy boots..finally was able to afford the expense so I stopped in to this business to order a pair. I have a challenge because my foot is super wide. Ordered a pair of boots they came in and I couldn’t get my foot in them. Was offered to have the boots stretched to see if they could fit before they were sent back.. boots were stretched and still a no go.. the people at the store could see how badly I wanted these boots and wanted them to work. The one gentleman suggested installing zippers on the sides of the boots so I agreed. After 4 trips to the store 3 stretching sessions on the boots and a pair of zippers and leather installed to help my foot get in the boot due to my wide size and large instep I finally have my boots that I’ve always wantedThe people at this store are very nice and passionate about what they do and without all their help I wouldn’t have my boots. They went above and beyond for me and I’m grateful for them. I plan on giving them more business in the near future!!Don’t think about checking this store out, DO IT you won’t be sorry!!!!!!
They do very good work! Im very happy with my shoe repair every time. Affordable and pretty quick turnaround time.
Love it they are so friendly and can repair anything
The straps across the instep on my Frye boots tore, so I took them in last Saturday to see if they could repair the straps — I didn’t care if it was pretty, I just didn’t want to have to break in another pair of Fryes! The girl at the front desk said they would probably recommend replacing the straps, which I didn’t even realize was possible. On Monday they called to let me know it would be $20 to mend the straps or $40 to replace them, and they would be done on Saturday. I decided to have them replaced and picked them up today — they look fantastic! I’m so happy I can wear my boots again, and I’d recommend anyone check them out.
Great customer service. And wonderful work.
Seller ( I don’t know her name) wasn’t friendly with my kids and made remarks to them
Shopped here recently because I needed a pair of safety boots for a new job. The staff was very helpful and the prices were quite reasonable. I will definitely be shopping here more in the future!
I have had boots, leather sandals, and a leather wallet repaired here. I have been impressed. Its not cheap, but the work is excellent quality and the Italian repairman has called me before starting a job to explain what he was doing and how much it would cost. I appreciated knowing details and costs up front. I am satisfied and will keep going back.
Very pleasant experience! My boyfriend definitely knows what he wants in a work boot and has a hard time finding just the right ones Having a wide foot doesnt help the situation. They were not only able to find one pair of boots for him but found two pairs! He was thrilled!
I am absolutely disappointed! I am not sure why they consider themselves a shoe repair when the girl does not listen only wants to SELL new boots! I have a pair of leather boots I have owned for well over 20 years. I only wanted the heels re-done at this time because I am learning to ride a motorcycle and wanted to wait till after to have the whole sole done. The girl wouldn’t listen to me at all. She just kept telling me “he won’t do it! He would replace everything and it would be over $80. So buy new boots!” She is a fine example of why mom & pop stores no longer exist! I miss Otto’s in Aspinwall they took care of these boots for decades from me only doing what I needed knowing I always came back! If she wasn’t so ignorant I would have eventually paid $300 to have these boots done properly. Number one I am not part of the throw away generation and more importantly I was born with unique feet and “buying new boots” that fit properly and don’t cause pain is extremely difficult for me! They are absolutely not a good repair service only a new dealer!
They sell work clothes too!
I heard great things about this place and felt confident I could trust them with a very important nostalgic leather piece. The owner seemed very competent and knowledgeable when I told him what I needed done (I was very specific). When I got it back it looked like it was “fixed” by middle school home ec student. TERRIBLE workmanship. I’m not exaggerating when I say it was an exceptional hack job. Very disappointing.
These guys did an incredible job with resoling a pair of high end Opening Ceremony boots for my wife. The soles were 10x better than the ones the shoes came with and yet maintained the original color and style! Look as good as new now. Cant say enough good things about these guys and gals and will take all future repairs to them. Very friendly, helpful, and talented!
My favorite boots needed new soles. They did it quick and correct. I am very pleased with they way they turned out. Not knowing what to expect, I was a little nervous. Will not hesitate to use them again. They have gained a regular customer!
Mr. Demarco knows his stuff. The man can fix any shoe. But he can also set you up with a brand new pair. Great selection of quality leather shoes. Stop here before you visit the big-box store...you will be pleasantly surprised.
I have been to Northway Shoes and Repair twice now. The gentleman that helped me on both occasions is very kind and knowledgeable. They have a great selection of everything workwear. Highly recommend. They sell well-constructed boots, so dont expect cheap.
Great store, great people, 100% recommend
We had such a great experience! My husband has to buy shoes for work and everyone who works here was so kind and helpful. Definitely will come back again
EXCELLENT Repair Shop!Ive been looking for an affordable, quality shoe repair shop and Northway is exactly what Ive been hoping to find! I came in with a pair of dress heals that they fixed in just a couple days and the heals look brand new! The employees are very kind too. VERY pleased with my service.
Outstanding, family-owned shoe store. They specialize in work boots and also do excellent repair work. Highly recommended!
They are the only show repair place in Pittsburgh that I have found that will work on equestrian boots. Have brought three pairs of boots in for zipper replacement, and they always do quick, quality work at reasonable prices. Love them!
Ive been visiting them for shoe repair for a number of years. The quality of their work is second to none (theyve worked miracles!) and the prices are very reasonable. Most recently Ive been purchasing shoes and other items (clothing, outerwear) from them.
Ive been coming to them for about 25 years. Now I take my sons there. Ive bought several shoes and then get them resoled there. The leather soles and rubber heals they put on seem to last longer that the original manufacture. Now I see they expanded their store size and caring some nice heavy-duty work clothing and jackets. Its nice to have a great service like this in the area.
The help was great. Answered all question and gave great recommendations. Little pricy but worth it.
Great fast repair. Great selection of work and hiking boots & birkenstocks
The girl who works at the store, Kaylin, is absolutely wonderful. She took time in explaining to me about the repair process of the shoes, how much the repair would cost (breaking down each individual thing), and even taking me around the store showing me what shoes would be best for my feet and lifestyle if I didn’t chose to repair my shoes. I love the atmosphere and the nice people who work here. I will be a forever customer!!
Had something repaired. Not only did they do a great job, they also cleaned all the leather! It is now better than it was when brand new! Quick and friendly service - Thanks!!
Excellent selection of work boots and clothing. I didnt have much for expectations from the outside but that changed once I was indoors. Its not all about safety boots though; their selection of work related clothing (e.g. flame retardant shirts and pants) is what I was struck by. They also have anything and everything related to taking care of your shoes. I may have to go back for a nice pair of fuzzy slippers I saw...
Great place to buy work boots and workwear. Friendly and helpful staff. Almost always have the size of the boot that I want. I will continue to buy boots for myself and employees here.
Old school style store. Knowledgeable, helpful staff, top quality merchandise.
Great family owned business would highly recommend to anyone looking for work clothes. Good deals and lots of american made products
Fantastic prices and staff was very friendly and helpful.
Took my Wolverine 1000 Mile boots in to get half soles done. Only 3 days and just $45 later theyre done and look like they came that way new. No more worrying about slipping and breaking my neck. Very easy to deal with people, would recommend
Just a great store. Everyone is extremely knowledgeable and friendly. Support your local small business!
I had my very expensive handbag fixed here. They did a great job for a very affordable price. Also, very prompt service it was done in just two business days.
The Italian man behind the desk was amazing!!! I had a client dinner that was taking place tonight and I broke the strap to my heel. I was in despair and had to get my shoe fixed right away the dinner was hours away!!! I was referred to Northway Shoe and Repair by a friend. I called and He said to bring in the shoe in but he could not guarantee fixing the issue without looking at it first. I went ahead and drove to their place. He said let me see what I can do. Within 20 minutes he came out with my heel and it was FIXED!!! He came out with a smile and said Happy Dancing Great Customer Service to take me right away knowing he was pressed for time with other shoe repairs when I was in such need was kindness at its best! I would recommend him and Northway Shoe and Repair to anyone that needs a shoe fix :)
Been happily coming here for shoe repair for 20 years. BEST place in the Pittsburgh area, hands down.
They did an amazing job fixing my leather shoes when they were leaking. Its like having brand new shoes! Would absolutely recommend, totally worth the money.
Great sales people! Awesome boots! Well worth going here.
Great service for over 25 years to me, would not go anywhere else for work boots
Fantastic locally owned shoe store. I buy all of my boots here, work and home pairs. Friendly and knowledgable employees. Has a good selection of work clothes: Carhart and other name brand shirts, socks, insoles, flannels, jackets etc... Id rate it higher if I could!
Good service and knowledgeable staff with a good selection
Great store! They are super knowledgeable and nice
I go here for shoe repair, absolutely delighted by the accurate service and timeliness. Thanks for your service, really appreciate it.
Large work boot selections and excellent repair service. Was glad they continued to have a store after the mall remodel
There is not a more self sufficient, technically proficient, and intelligently capable shop in Pittsburgh. Make this a priority when you need proper shoes.
Very friendly and helpful team of people!They have repaired countless shoes for me.I also had a tear in a Burberry purse they repaired. I was nervous but the purse looked good as new when they were done with it.Very good at adding holes to belts as well.Love this place!
These guys have taken care of me every time I needed shoes and Im ready for a new pair and I mover to new Brighton pa and I will be making the trip for a pair of work boots from these guys. Also they are very courteous and knowledgeable of the shoes they sell. I just cant say enough good about these guys and the guy that gave them a 1 star rating is a douchebag and should deal with some other store that doesnt have the staff that these guys do and maybe hell realize how good these guys are.
Great service! Would definately recommend to others.
Very nice workers in there, the customer service is excellent i been in here twice so far and had the best experience i have ever had in a shoe shop
I enjoy giving small businesses my money
Bought a pair of boots there about 2 months ago. They started to have extreme wear and tear issues looking like I had them for years, not months. The eye hookes where loose and falling out, the sole on the bottom was coming unglued. All issues I didnt expect in 2 months. I took the shoes in and without any issues I was given credit for a new pair of shoes. I was highly surprised they agreed the boots looked like they had defects and would give me a full credit for new boots. I highly recommend going here.
Always a good experience. Weve bought boots there (great quality) and had shoes repaired.
Excellent shoe repair at reasonable prices
Replaced the soles and heels of my boots. Excellent job- they look brand new.
Always a great help and always leave happy! If you ever need anything boots jackets coats pants its worth the time!
Polite and Professional Staff, great selection
Great show repair shop and they also sell clothing and everything you need to take care of your shoes and leather goods.
Good selection of work/casual gear
Awesome people great customer service. Shop local, this place is great.
They sell really good birkenstocks in a variety of styles and colors. if your reading this, you should go buy a pair now.
Great people! Great shop! Excellent selections and a knowledgeable staff.
Knowledgeable staff, good selection of products. Terse and unfriendly during after hours rush.
Excellent service and a great selection of boots.
Best shoe.repair shop, stop in c the variety of clothing, shoes, repair dept Excellent
Great Place! They do Wonderful Work!
Great, friendly service and a wide selection of good Boots.
Great footware and leather service.
Great people and great service. A+++
Helpful staff, nice selection of boots and work clothes, good prices, will be back for sure.
Very helpful. I was in and out.
Great service. Great selection.
I buy gifts for myself and family at least twice a year.
I brought in a purse to have some adjustments but the work was poorly done and overcharged.
Dont go here or trust them. The owners son has more than once quoted me a price and then changed it later. Hes passive aggressive and very dishonest.
Great customer service,pretty pretty good