I recommend all my family and friends to come here. We have Nick come over at least once a year just to check over all our computers and tablets. This is a great, family-owned business and we have used them for years! Wouldnt go anywhere else.
These guys have really been amazing! I was working with a very tight schedule to get my laptop fixed before leaving town. They were comprehensive in what needed to be done and got it done quickly. They even gave me a loaner laptop to use to study while they worked on mine. They are very friendly and it was a pleasure working with them. I highly recommend using their services!
David & Nick are great! They recently helped me get my new Wireless Printer hooked up in my home. It was a new printer in a new apartment we moved to that we could not get hooked to the Wifi. It took Nick just a few minutes for something we struggled with. He cleaned it up while he was here too. We will continue to use these guys as they are awesome. You cannot go wrong with this family business.
Highly recommend! David and Adam were very helpful in getting my work computer back up and running. They even did the work the same day, turns out it was a simple fix and it only cost me $30 - and I thought I was going to be spending hundreds. These guys are awesome!
If youve got computer troubles, get yourself (and your PC) down to Aquilis Computers on Babcock Blvd in the North Hills. My daughters laptop PC was having a series of issues, to the point that it eventually shut down and could not be restarted. We called (Asus) customer service, but the (overseas) rep we spoke with could not help us get it up and running. Incredibly, the Asus rep actually directed us to Aquilis based on our ZIP. Anyway, the gentleman there took possession of the laptop and said hed call us after working on it a bit. Sure enough, in less than 90 minutes, he got the laptop back up and running again. To boot, he only charged us for the Easy Fix repair. Amazing!!! Ill definitely return here if I ever have PC troubles again - no doubt. EXCELLENT service.
Friendly and courteous staff, and reasonable prices. My computer needed a near full overhaul, but it was much cheaper to get it fixed here, then to go out and buy a new device. They kept me updated at what was wrong with my laptop and what they needed / were going to do to it. Id recommend this place.
They took care of my sons laptop hard drive issue quickly and efficiently. They communicated with me constantly during the 2 days it took them to fix the issue. Very friendly staff and even gave me some food suggestions! This Houstonian was super satisfied!
I built my own PC and managed to bend a pin on the CPU in the process. Called this shop and brought it in the same day and they were able to bend it back on the spot. Didnt even charge me! Will definitely be back in the future.
I had my computer screen repaired quicker then expected. Great service would recommend to anybody that need computer repair.
I got both my motherboard (because of ticking issues) and touch screen (lines on the screen) fixed on my laptop. The touch screen after being repaired worked fine and I’ve had no issues. However, after about 2 weeks the ticking issues that were supposed to be fixed with the instillation of the motherboard came back. I have contacted Aquilis via email 3 times to try to get my computer fixed (attachments of the problem included) with no response. Motherboard repairs are not cheap especially when the issue reappears after 2 weeks so yes I have a problem. They were fast and friendly while they had my computer but after I got my laptop back with the same issues they decided to go ghost, at least send me my money back because obviously the laptop isn’t fixed. I paid 300+ for my motherboard to be replaced so I have every right to be writing this review. I have been trying to contact them since March, I will take my laptop elsewhere to fix the issues that they couldn’t
Awesome Service. Great Price!
Theyve had my $1.7k laptop for almost 4 years now, theyve ignored my last 20 calls over the last 2 years as well and havent sent me any voicemail updates or email updates about my laptop.EDIT: meant almost 4 years, not for 4 years,was on a walk and it was sunny out when typing so couldnt see screen fully
Wonderfully and reassuringly responsive.
Ive had my laptop screen repaired and virus removal done. Now Im back in the game, they have the best computer services & repair prices around...Hands Down!!! Thanks Again
Nick and Courtney were wonderful and both very knowledgeable about the laptop we needed to get fixed for our son. They explained in layman’s terms how to make the laptop better and were both very forthcoming about costs associated before fixing the laptop. Going back to them for any future hardware, or computer issues in general! Would recommend to anyone.
Awesome service and great prices. Seriously.Shoutout to Adam who worked with me for over an hour on a Saturday (through closing) to get my first PC build over the line after I experienced issues with my motherboard and then with a disappearing OS partition on my SSD which required a Windows reinstall.Couldnt be happier. My new go-to tech shop in Pittsburgh.
Took a long time to get a confirmation that the issue was fixed but the service was adequate.
Brought my custom PC to Nick to have him sort a boot issue. He solved the problem for me and was also able to get a very fast warranty on my power supply, which was not performing at 100%. Very happy with the service and his responsiveness. 10/10 would recommend.
Nick is incredible! He is super kind and incredibly hardworking. After getting in touch with him he met me near my home 30 minutes later and took my mac and got to work on it very quickly. He stayed up late some nights to send me updates and fix my computer. The price for his service is incredible and I feel silly for ever bringing my mac to an apple store before his. He took the time to show me the part that he replaced in my laptop and went over the details of my repairs with me. I fully recommend his services for any computer need that you have.
I built a system myself, but it just couldnt boot up. The error code on the mobo showed it was the problem of the CPU. It would be terrible if the CPU was dead, because it was a used one bought from eBay and I had to argue with the seller... Luckily I found Nick who just took out everything, cleaned and put everything back carefully, then everything began to work! It seems like he has magic, but I know its his experience.
Computer screen broke and they got it fixed faster than requested. Very knowledgeable and very nice. Great business and good people. Highly recommend
Had a hard drive failure and had to get my laptop fixed asap. They have all the parts and did it in 2 hours. Awesome service!
I didnt experienced good service or quality of work at this place. They installed a wrong mother board at my computer (cheaper) as one that they charged was not comparable with my computer. They never told me that part was different until I noticed myself in the computer settings! The worker told that he will call and is going to give me back the difference but he never did. I would not believe all reviews and would not recommend it!reply on the owner`s comment: Thank you for your reply. Just to specify, I went to 2315 Babcock Blvd location. Im not going to `fight` for the difference between mother board that was put in my computer and the one that I was charged as according to the employee he might return me the difference around 20-30 dollars . However, he was going to contact the distributor first.... and never called me back. I was upset that something different was install to my computer and i was not first notified. Just so you know I called multiple times and drove to this location to check on the status as well. The reason I wrote my review to share my experience and let you know the customer service is important
All in all seamless experience for a good price. Efficient and knowledgeable!
I walked in asking for a mounting piece for my motherboard and it took a few minutes to find but Nick was able to find it.
Fast professional and reliable service. I really appreciate to them for putting some extra work on my laptop. Will be working with them more in the future.
They fixed my Asus laptop within an hour when I couldn’t put it back together 10/10 would recommend
Got my ram installed on my new laptop here and they did a great job. I will definitely recommend this place to my friends if they have computer related needs.
Nick was incredibly helpful and knowledgeable about my PC situation. Not only did he walk me through my issues but he also helped troubleshoot additional windows issues unrelated to the original fix. I’ll definitely be coming back for any future PC help whether it be PC or a MAC.
The hard drive on my computer went kaput on a Saturday night. Sunday morning I did a google search on computer repair people and Aquilis - North Hills/Pittsburgh popped up. I typed my problem in and within 15 minutes I got a reply and they said that they would come out to the house that day. I thought that was a typo but they were dead serious. I scheduled the appointment and Nick showed up right on time. He diagnosed the problem and took my computer with him to work on it in the shop. One week later, he brought the computer back to me and set it up in my home. It is better than it ever was. He took the time to set up all my programs and explain to me what he repaired and how to navigate some of the new programs he installed. If you are going to have to go through the agony of a hard drive crash, Nick is definitely the person that you want to call to ease your pain. He is extremely knowledgeable and his prices are very straightforward and more than fair - and - if you are a computer idiot like me, he is very patient! Dont hesitate to call these people for any and all of your computer needs!
Fantastic service! Most computer places will strictly work with software and will be unreasonable with their turn around times. Aquilis does both software AND hardware issues. Nick is a very knowledgeable computer and IT guy so he will figure out your issue and advise what the best course of action would be fairly quickly. Ive been a customer of his for 3 years now and Ive never been disappointed with their service. HIGHLY recommend!
Absolutely amazing place! I got a new hard drive put in about a year ago here. Yesterday they basically saved my wifes job when my windows crashed due to an update. I brought in my laptop an hour before they closed and they extracted the file my wife needed for a project shes been working on for work and emailed it to her right then and there. Will always take my stuff here!
PC wouldnt boot after a dreaded Windows 10 update. They fixed it and installed a new solid state hard drive all for a fair price. Hopefully I wont need to return, but would not hesitate to if something else happens.
The experience was really good. Nick, the manager, was really nice and honest. He was honest and seemed to care more about our success than his money. The process was really good and if I ever have an issue, I know where to go!
My experience with Aquilis was exceptional. The staff was incredibly helpful, efficient, and honest, and I would definitely use their services again should the need arise. I highly recommend Aquilis!
My wife brought her computer in and was treated like she knew what she was talking about. Her computer was quickly and professionally handled. The service was excellent and the guys were very helpful. New favorite computer repair place!
Dropped off after calling to make an appointment. I bought new components for my current build, but was unable to turn my system on.It cost $25 just for the diagnosis. It took a few weeks, mainly because I dropped it off right next to a vacation... Which was probably planned.They found the problem, which was one of the components wasnt seated all the way.Typing this review on the computer they diagnosed and corrected.
Aquilis did a great job with the data recovery from a dead hard drive. They were professional and did a great job describing to me what they were going to do with the laptop and maintained consistent communication with me about their progress. I had my data back within 24 hours of dropping it off. No problems at all. They were the cheapest price for the service on top of it all. I hope I’ve learned my lesson to always back up my data, but if not I know that I’m coming back to Aquilis.
Nick and the team at Aquilis are fantastic! I wasn’t able to get my computer to start up or get windows to update after countless troubleshooting attempts. Nick was very thorough and knowledgeable and had my computer up and running in just a few days! I would recommend them to anyone who has any kind of computer issue!
My computer had a virus and my laptop kept disconnecting from the Internet. Tyler and owner Nick fixed everything and also helped with some other issues (and showed me how to navigate MS 10). This company is fair, helpful and knowledgeable and close to my home. I am happy with their service.
This place is a great place to get your computer fixed. Nick and his staff were really helpful and really nice. The work the do is great and it is for a fair price. I would recommend this place to any of my friends!
Our computer wasn’t working, and Brad fixed it in less than 2 days! When I picked it up, Nick took time explaining things to me, and printed out instructions so that I would remember. They did a great job, and I’ll definitely use them again.
I highly recommend Acquilis computer and team. Their advice is sound, work is competent, hours convenient and charges reasonable.This time, Nicks team rescued the files from a damaged laptop and restored them on a new laptop in time to give an out of town talk. Excellent! Thanks.
Nick provided us with top notch service at a great price. He was very personable and easy to work with. I highly recommend his company to whomever is seeking computer services.
Replaced my hard drive and helped upgrade my printer. Very helpful people! Im in the White Oak Area and they came to my house. I highly recommend. The owner even stayed as long as he could and helped answer all my computer questions for my e-mail and Facebook issues.
Aquilis is great! My husband and I have been using Nick and his team for awhile now. He is our own personal IT Guy for all our needs at home. I highly recommend them to anyone!
I went to a few different shops for a repair on my MacBook Air and this Company was by far the most competitive in terms of pricing. The service is super friendly and so reasonable! I would highly recommend for computer repair services. Skip the big name stores! This was way better!
I just gotten a replacement part for a laptop computer and didnt want to attempt to install it myself. I was fortunate to find these guys!
I walked in with a laptop with water all over the motherboard, wouldnt turn on at all. I walked out an hour later with the same laptop, functioning perfectly. It cost like 40 bucks, and that includes the data recovery we did first just in case. Amazing, prompt service at a very reasonable price. Im very happy.
Excellent IT Service and Computer Lessons. I was patiently sat with and shown how to use all my mobile devices and my new MacBook. I just switched from PC to Mac and Nick was very thorough and taught me everything. Unbeatable price. I recommend Aquilis to anyone in the Pittsburgh area. Definitely the best IT Company Ive ever worked with! Better than going to the Apple Store!
Nick and Tyler were really nice and kept me in the loop on my repair. I especially appreciate that they met me at the shop on the weekend to work with my schedule. Highly recommend.
Overall the staff was very kind, but I will say it did take several days to find out that the charger was the issue. If you are on a time crunch, this is not the place, but otherwise, they are great!
Very satisfied with my recent purchases from Aquilis! Friendly and affordable. My laptop was fixed in a timely manner. Very knowledgeable. Would highly recommend Aquilis to everyone.
Oh my gosh ! Aquilis and the folks who work here were excellent, competent, reasonable and pleasant as can be. Fine young men, they are. Highly recommended, and when my old computer finally needs to be out to pasture, and I need upgrades or a new one, I will be back here. Honestly.
Nick was patient and attentive to my questions and concerns. He took time to explain everything to me so that I could understand. And he showed me how to update and maintain my computers internet security so that I can avoid any future issues. Looking forward to a possible computer build with Aquilis in the future!
Aquilis is the best in the business! The owner, Nick, is very friendly, knowledgeable, and gets the job done at a fair price. I highly recommend them for computer repairs/upgrades.
I took two computers not knowing if they could be repaired. Nick and his team diagnosed the problem right away and offered me solutions within minutes. Service was excellent and the price was reasonable. Highly recommend them to my family and friends.
Nick and Aquilis are the BEST! Do not go to a big box store to get your computer fixed. Fast, affordable, and friendly. Thanks!
My sons laptop broke so after scouring for computer repair shops, we settled with Aquillis. Clearly, that was an amazing choice! Nick, the manager, was very nice and truthful and probably had the cheapest prices for miles. I would definitely recommend this to friends, and I definitely think that you should go there if you have any computer or device problems!
Outstanding. Aquilis realized I was in a bind being only one week away from the Corporate March deadline of March 15. My hard drive crashed and they had me up in running within hours with all of my programs and files in tact.
My computer was fixed in a timely manner even with a little unexpected glitch. Good Service. Good price. Nice folks
Great service, worked quickly on repairing my computer. Got me out of a jam with my computer over a holiday weekend. Would highly recommend them for their service!! Nick was very thorough and detail oriented, super nice guy.
All around great service. Carl and his team were efficient and effective at determining the best option to see my work laptop was repaired on a schedule that worked for me. They clearly communicated all timelines (from diagnostics, to receiving of the part, to actual repair), made available a loaner computer while mine was in their care, and the costs associated. Additionally, they provided me with clear recommendations to avoid future issues on not only this laptop, but other electronic devices!I first spoke with a repair shop that was a bit closer to my house, but the Aquilis team earned my business through their great customer service. I will definitely turn to them for any future repairs.
Great Service. Great People. Affordable and fast! We have had a very slow running computer and we were having issues getting our E-Mails and Facebook. We dealt with it for awhile and then a close friend of mine recommended us to Aquilis. They came out to the house and were very fast. We got our memory upgraded to speed up our computer and Nick was very friendly and easy to work with. Before he left, he made sure everything was working and that I understood how to do everything right.
You need to look no further. Nick is your guy. After reading several reviews on Nick Aquilis I decided to give him a try. I made the right choice. He came to the house, was very professional and knowledgeable, and got the job done to perfection. I have had other computer repair people in the past and Nick is the one I am going to continue doing business with. He knows his “stuff”.
They knock money off your bill for positive reviews fyi. I had a horrible experience with them from holding my computer over extra days to avoiding phone calls. They did the repairs required but got glue or something on my keyboard and also the side of my screen they replaced is not sealed properly and you can see the gap. They also lost the dongle to my mouse for several days. They are capable of repairs and know their stuff but lack professionalism. I would not recommend them.
Great service and very helpful. Initially went in to diagnose my computer problems and really enjoyed my experience. The staff is very knowledgeable and very helpful and friendly.
Took my desktop here after ubreakifix and geek squad werent able to fix it. Chuck kept in touch with me every step of the way making sure to get it set up exactly how I wanted and within a day he had it up and running. Was really impressed with both the customer service and low prices.
Staff is friendly enough, and has a decently quick turnaround, but they do not return messages. My computer came back to me with the same symptoms I dropped it off with, despite the fact that they said it was tested after the repair. I left a message after hours explaining this and did not get a callback, nor did the owner ever call me to arrange a weekend pickup like the staff promised he would. I did some research on my own, and there were things they hadnt tried. Id almost rather pay more & wait longer to have a more thorough repair done. Will gladly change my review if this gets resolved.
Very knowledgeable and fair. Nick went over and above! I highly recommend Aquilis for computer repairs.
Aquilis computers is a great IT store. My Lenovo laptop stopped working, wouldnt turn on anymore... took it in and Chuck took care of everything. Turns out it had a bad connector and a bad charger. Got my connector replaced and everything is good to go. I highly recommend Aquilis if your computer goes belly up!
Update: I have my Mothers laptop. Early November I got a call from Courtney telling me it was ready to be picked up. She was friendly and kind and she explained the series of misadventures that lead to the her not getting in touch with me sooner. She even waved the cost of replacing the screen as an apology for how long it took to get the computer back to me. And the computer works perfecly; the new screen looks well-repaired and nothing was out of place.Honestly, were it not for the response to this review, Id probably have completely deleted this and chalked the whole experience up to just a misunderstanding of epic proportions.Original review:My mother took her laptop in for a cracked screen. She paid up-front $100 for the hardware necessary. For months theyve given her the run around about getting her computer back.Oh, it needs a different power cord. Oh, the power cord that was delivered was different from what we ordered, we need to wait for the right one to come in. Oh, there was a death in the family. Oh, there was a wedding, Oh, its at our other location and needs a diagnostic scan, still.No amount of begging, pleading, or cajoling has gotten them to even give us a timeline on when to expect the computer back. Ive made it explicit we dont want them to do any more repairs on the computer; return it in whatever state its currently in.They work by appointment only, and dont answer the phone, so Im forced to leave voicemails that they never return. They occasionally talk to my mother, but I suspect they take advantage of the fact that shes kind-hearted and not knowledgable about technology.I have never had a more frustrating encounter with a business. I feel like my mothers computer was lost, broken, or stolen and they hope by giving us the run around and/or stone-walling us that well eventually just give up.Go anywhere else. I am so annoyed that I didnt just tell my mother to go to Best Buy, because seriously, this is the worst.ETA due to the companys response: I just double-checked, and I have no voicemails at all. I also double-checked that I was able to receive voicemail by using my husbands phone to leave myself a voicemail. I got the notification immediately.Ive called them at least 3 times over the span of several weeks and left voicemails on their machine which identifies them by name. My mother has also called and even stopped into the store to ask for her computer. Im not sure how else they expect us to reach out.I checked with my mother this morning before writing this review to ensure that she had not heard from Aquilis. The last time shed talked to them was when she showed up at their store. Ie, she had to corner them to get them to talk to her at all. At that time she was told that the computer was at the other location and would need a diagnostic scan before being shipped back to the Babcock location.She was not given a timeline and she did not reach any sort of agreement about when she would get back her computer. She was basically just told, again, that shed have to wait and theyd get back to her.Also, yes, my mother did opt into having the power-cord replaced, but at this point and after all of this run-around, I wonder if it really needed a cord replacement. Regardless, replacing the cord shouldnt take four months.All I want is my mothers computer back. Please. Just work with me, Aquilis.
Good repair place. Got a laptop fixed without any issue.
Excellent services from all of the employees! Great communication, and they involved me in every step of repairing my scratch built PC. I would gladly bring my machine back here again.
Quickly fixed my laptop issue in a matter of days. Had a nasty malware that I could not remove myself. They installed security software and scanned and removed other undetected malware. Highly recommend!
Super knowledgeable, helpful and speedy! Definitely will return should we need to! Highly reccomended!
Very thorough diagnosis of my computer. Happy with my experience. They did a great job
Appreciate the help. Fast and efficient. Explained everything in detail in terms that anyone could understand.
Very quick to respond and got the job done! Only could get a hotspot where I live but I needed a solid internet connection to work from home and Nick definitely made it happen!
A great place to fix your laptop. Very friendly and does professional work. Leave a phone message in the morning and they respond it in noon. They fixed and installed a ssd in the same day. The service price is cheaper than other place in the area.The only minor problem is that this place is easy to miss. They really need a logo or a sign for the store.
Without a doubt, the most knowledgeable and professional computer service company in the area and at a great value ! Nicks knowledge and speed of fixing our computer issues was greatly appreciated. Importantly, they listen to their clients and exceeded our expectations!
Knowledgeable and helpful. Answered all my questions taking time to explain in a manner that I understood.
Fast turn around! Replaced a dead hard drive in my Dell Laptop after it went bad. My computer was very slow. The tech came to my house and diagnosed it was a bad hard drive. I had my laptop back-up and running like new the next day. It was even delivered back to me and EVERYTHING was back on it! Highly recommend these guys.
Good service, owner fixed computer when I asked about a last minute change.
They fixed my laptop when another place couldnt. My laptop screen stopped working. The UBreak IFix place on McKnight admitted they didnt know what was wrong but an hour later told me my motherboard was dead and the only thing they could do was rescue my hard drive. I wanted a second opinion, so I took it to Aquilis on 2/22. They connected my laptop to an external monitor which showed my computer functioning just fine minus the broken screen. They ordered a new screen, which didnt fix the issue so they kept trying - new screens, new wires, etc. Then they ordered a new motherboard which finally fixed the problem. They kept trying possible solutions and called me with updates where the other place gave up. They called 4/9 to tell me my laptop is ready for pick up. It took so long to fix because they had to order parts, which shipped from China as well as troubleshooting the actual problem.
Great service, fast and reliable. recommend highly
Aquilis was wonderful to work with; they added some RAM to my MacBook Pro recently. I felt their staff went above and beyond in working on my MBP to make sure all of my applications were re-added to the computer in an OS upgrade and to make sure things were done right, not just done fast. The owner was really helpful from the start and was very transparent about pricing and quality differences between parts and hard drives. To a person who doesnt know much about these things, it was really helpful to have it explained to me in an honest way.They were very communicative and kept me in the loop about the day or two extra it was going to take for them to properly fix my issue and install the extra RAM. Im sure they spent more time than they probably planned in my original quote, and regardless, did not charge me extra and finished the job.My only complaint is I think their storefront could be a little more professional. It isnt very tidy and I dont think it reflects on their business all that well, unfortunately. Paperwork and pizza boxes all over the front counter, that sort of thing. But I was quite happy with their service - and thats really what counts!
Highly recommend. Very helpful with all my computer problems. Will use them again.
Nick did excellent job and got reasonable quote...I will definitely refer to my friends.
Really reasonable price and very reliable service.
My girlfriend needed too work from home and we can only get hot-spot or satellite internet no comcast or dsl.. we needed a land line too hook to her router for work and he worked is magic with our hot-spot and bam it worked and she was able too work from home! Great guy As some too work with!!!!
Will NEVER go back. I had a broken screen and they replaced it no problem. The problem came when my hard drive failed x 2 and they had to replace it. This laptop is 5 years old and I wasnt going to spend the $$ to repair it when I could invest in something new without any issues. They ran diagnostic tests on the laptop and there were NO PROBLEMS before they replaced the screen then the hard drive failed??They had my laptop from 4/26-6/4 without ANY calls to let us know about the progress (we were on vacation for 10 days but when we got back there still was no call from them).When we called to check on the progress they apologized for not getting back to us, apparently they had fired the guy that was working on our laptop and never decided to call us. They wanted to replace the hard drive as it had failed x2 after they had replaced the broken screen. We decided to get it done as we had already paid for 1) replacement screen 2) diagnostic tests (to check for viruses) 3) labor to replace the screenWe JUST picked up my laptop yesterday after starting this process 9 WEEKS AGO! They told us that it was delayed further as one of the guys was in the hospital. They took off a little bit of money for the hassle.Fortunately, we have another laptop and smart phones. Can you imagine not having your laptop for 9 weeks? Ridiculous. Spend your $ anywhere else but here.
Fixed both computers and cost was reasonable.
Aquillus helped me get my monster gaming rig up and running when I hit multiple snags. I saved years of my life just having Aquillus come out to my house and get everything running smooth as butter.
Very knowledgeable, reasonable prices, and very helpful.
I would highly recommend aquilis to all of my friends! Very friendly, reasonable pricing, and everything is done in a timely manner!!
Great customer service, and great at keeping in touch on the status of my repair!
If I could give zero stars I would . Has had 2 laptops since end of October and will not return phone calls .....worst service ever