My quartz countertops were installed 2 days again and to say I am impressed would be an understatement. Form the initial visit with Bill and Kathy at the showroom until the final install by Jake and Joe Tuesday afternoon everything went smooth and without a hitch. Although there were some minor delays due to what Covid has sprung upon all industries, the communication was always clear and concise. Many thanks to the entire Magnotti team for a job well done. My family will enjoy many great times in the new kitchen....
This place is awful. Probably the rudest people Ive ever met. I found a much better place to get my work done and at a more reasonable price.
Very helpful
Such bad work. I highly advise you look elsewhere. Employees are also very rude.
Absolutely terrible to deal with. Unknowledgeable sales staff and terrible service.I dealt with the McKnight store location.This is my second fireplace I bought from them - definitely my last from them. I will buy from anyone but them. The company used to be decent and knowledgeable. However, now they are unknowledgeable and terrible to deal with.First, the sales people dont know what they are doing - I had to call Heat and Glow directly for installation answers about the venting.Second, when you order parts from them they dont let you know when the parts came in AND you have to constantly call them to double check if the part may have come in.Third, they dont keep records of what you bought from them - make sure you keep good records and can read the manuals.Fourth, although they have a service - they are out like 2 months for a service check-up.The direct-vent fireplaces are expensive so go to another fireplace store instead - you cant get any worse service from them.I will NEVER buy another thing from them.The owner did respond to my review to which I dispute - the facts are the facts.
Bad selection and their work is not up to par.
Perfect place for granite, marble and every stone inside or outside.
Lots of stone to pick from for fireplace veneers and mantles
Very helpful, know their stone
Bought good quality stone however they oversold me the amount of stone needed by at least 30%
Mag kitti