Robert was awesome. He explained everything so simple and showed me all my options to upgrade later. The prices were, in my opinion, the best in town. Thank you Missouri Flat Storage.
Outstanding customer service. Patty and Robert are the best. Showed me around, explained the system. Super secure, clean, tight operation. Cannot go wrong here!
Great storage facility! Friendly and very helpful staff! Professional courteous and customer focused service. Very clean and accessible facilities. Highly recommend!!
Rob Frank went far and above the norm to help us in a very stressful time. We truly appreciated his help.We were also very impressed with how clean everything was, not only our unit but all of the facility that we saw.Thank you Rob
Very professionally run and Robert was very helpful. He drove me around to several units so I could see what size I would need. He was busy but very patient when I changed my mind on the unit size. He explained to security measures they use and I feel that all my stuff will be secure there. No hassle, month to month, and clean.
Peggy at Missouri Flat Storage was extremely helpful. Very professional and thorough. During a very hectic time due to forest fire in the area it was very reassuring to receive such attention and help. I highly recommend Missouri Flat Storage.
Robert helped us set up our unit…he is friendly and professional, and the facility is clean and state of the art!
The lady working the counter, Patty, was very friendly, and informative! We had to get a unit last minute due to fire evacuation. They were very understanding and helpful. Would definitely recommend them!!
So happy I decided to rent here. Facility is very clean and secure. Kirsten was so friendly and helpful. Explaining everything to me. She showed me around, made sure I knew how gate code, and locks worked. I had spoke with their customer service before driving to storage and they were very helpful and attentive -5 🌟🌟🌟🌟🌟
Great office staff, super clean facility, needed a unit unexpectedly and they did their best to find a unit that fit my needs right away. Others in the area did not even return a phone call, the places were dirty and not even paved or the prices were crazy. Nice paved, clean facility with easy in and out access to inside units. Easy to get a moving van in and out! Great location too. Secure!
Expensive - yes, however I feel my things are safe. My unit and the hallways were clean and the building is well maintained. Best of all the staff was extremely pleasant. Patty, thanks for checking on me while I was loading in the heat and giving me water!
Very easy to reserve storage.A very professionally ran facility.Robert was very helpful.
I inquired about a storage space and they had several open spots but they were quite a bit more expensive than the others. When I asked why, the employee stated that they raised the prices because of the demand for the fire. I told her I thought that was terrible to take advantage of potential fire victims like that and she stated it was the decision of the management company to raise the rates.Taking advantage of people who may have suffered from the fire is aweful!
Missouri Flat Storage Depot is a terrific place to store your property. I rented for a year before I moved out of state, and needed to store some furniture. The units are clean and very secure. The office workers are friendly and helpful. I would definitely recommend them.
Thanks to Robert for hooking me up and being generous and honoring the web prices. I recommend going here if u need storage.Thanks Robert
Patty is AWESOME!! Very nice, very helpful and a pleasure to talk too!
How do you spell professionalism?Missouri Flat Storage Depot.I know, look, FORGET PHONICS and trust me on this one!I was looking for a 10 x 15 unit and quickly found that they were all booked throughout this region. But the man helping me, R. FRANK, said he would put me on the waiting list.So I thought, meh ...waiting list, schmating list. This guy aint gonna call me.Well, 4 HOURS LATER, dude calls. Polite, professional, as he promised.The joint is CLEAN, SECURE, and super friendly help.Dont waste your time looking elsewhere, give them a call. If they are out of your size, TAKE HIS WORD, he will call you when one opens up!
Robert is a wonderful individual with impeccable customer service. He really is a testimonial to the ethics of this company. If you need a rental please go here.
Robert was extremely proficient and professional. This company has helped not only myself but my elderly mother. I highly recommend them!
I was beyond amazed at the service and care I received at this place! Would highly recommend and the place is immaculate.
I spoke with Robert and I had been struggling financially and he helped me when I really needed it not only did he help me but also made me feel like I was being taken care of. In the future if I need storage I will definitely be going back because of my experience here it’s good to know that good people are still out there
I am so happy I found this location, it is very clean and well kept . Patty was so helpful and extremely friendly. She made the entire process so easy, I wouldn’t want to be renting from anywhere else !
Super friendly and helpful staff! This is our second time using Missouri Flat Storage. Next time we move they’ll be our first choice!
Robert was a huge help, took time to explain and show me everything would recommend this location to anyone needing storage.
Courteous, thorough and helpful service. Super clean inside and out. Easy to understand and fast to sign up. Good access hours. Secure!
I stopped by to buy some boxes and inquire about renting a unit. Kirsten gave me a tour and I found her to be really friendly, helpful and kind! This place impresses and I will likely rent a unit, as the price is right. Very clean, very secure.
This storage unit was impeccably clean. Patty and Kirsten were friendly and patient and even offered us bottles of cold water as they knew we had traveled all morning to get there. I highly recommend this storage facility.
Robert was helpful and friendly. Process went very smoothly.
All I can say is Patty from Missouri Flat Storage in Placerville, CA is an amazing employee. She went above and beyond my standards of customer service. I needed to get into my storage without the key and she went out of her way (the day before Christmas, mind you) to make sure I can get my stuff in the time frame needed. I can honestly say this has been the best and easiest experience I have ever had the pleasure of dealing with. Missouri Flat storage is a great place to keep your stuff stored! 100% would recommend!
I was shocked originally at the storage fees, but the wonderful management Team Won me over...Both were amazing, but Patty went above and beyond and was so professional, friendly and accommodating beyond.On my second trip to their facility I had an unexpected medical condition happen to me and Patty took it upon herself to immediately move into a caregiver position and convinced me to seek emergency assistance. It was a terrifying experience and my client, an Alzheimers patient and our service pup was with us and she took care of all!!! She took us to the nearest Fire department for evaluation and stayed, encouraged by her Management Team, and treated us as her Customer Family, as she referred to her customers. Very few Service providers that I have met in my decades have been so concerned, accommodating and compassionate as Missouri Flat Depot!!!! Well worth the price ... I will recommend them to Anyone wanting to experience a down home Family appreciation for their Valued Custimers.Thank you Soooooo much!!!
I appreciated Kristen helping me rent a storage unit yesterday. She was helpful, she walked me through that unit prices, and even replaced a lock that didn’t work fully for free. I definitely recommend this storage facility!
Service has been outstanding!
This storage facility is always clean and I felt that my belongings were safe as the units are locked and temperature controlled.
Robert was incredibly courteous and informative. Great customer service!
Patty was wonderful and Rob is a hard worker!
Nice storage place. Teally liked the design of the storage unit.
This place totally incredible!The facility is absolutely spotless and kept clean at all times.The Staff is friendly and VERY helpful and the service was outstanding.I would highly recommend them to everybody, they truly made moving less stressful knowing my items in their storage facility were truly secure.I can’t thank them enough!!!
From the moment I walked through the door, I knew I was in good hands. Patty walked me through everything and made sure I understood whatI was doing. She(Patty) was wonderful --- Charles Morris
All of the girls in the office were so informative, thoughtful and helpful. The facility is very organized, clean and secure. We feel good about choosing Missouri Flats storage to store our belongings.
Robert is awesome. Clean secure facility.
Extremely helpful attendant. Very personable and kind
Great customer service! Kirsten helped get my unit set up and was very informative. Would definitely recommend
Very professional, helpful and friendly! Highly recommended! Costumer service was top-notch!
Location was clean and staff was super friendly. Super easy to rent and pay for a unit online.
Very clean we kept a little on the pricey side.
Patty, she was very helpful. She is very well mannered when it comes to computers having a mind of their own. I appreciated her kindness and to go out of her way to make sure I didnt go thirty in the process. Bless her and this company.MistyLoyal Customer
Friendly, helpful. Explained the process.
Great place to store your belongings, very clean place. All the employees have been very friendly & helpful.
The storage units are fine. However, it has been a real pleasure to work with Kierstin in the office. I believe I also was served very well by another woman but I don’t recall her name.Your customer service is your strongest point!!!Each time I went in I received courteous, friendly, and very efficient, professional service!
They were cool here
Patti saved my day! She got me into my unit promptly after I had lost my key. She was positve to work with and she was patient...even in the heat of the day!
The employee that was helping me was very personable did everything she could to meet my financial needs as well as my needs and space for the household goods I would be storing!
It was very easy going, no stress, my help was awesome, she handled my situation perfect, and had me on my way
This is a shady place they will rip you off in the end!!!!
Super clean and by far the most secure storage facility in the area. Kristen was professional and also very careful with COVID concerns.
Customer service was fantastic and patti was inviting. had no off feelings and or regret with the storage company
Great place. Open weekends!
Clean facility. Awesome staff.
Ive never been treated so nicely at a storage facility as this one. Patty was cheerful, helpful to the point of depositing my items in the space. Super!!I highly recommend this business.
Kirsten was very helpful and made everything crystal clear and easy to understand. Even walked me through with my own keys to make sure I got it!
Patty at the Placerville location is simply the best!! Courteous, friendly, efficient customer service always provided!! Lending a helping hand with completing setup of auto-pay for roomates account today, for which I am most appreciative of!You cant go wrong with this facility for all your storage needs! I highly recommend them.
Staff was excellent. It was over100 degrees when I was moving into my storage and Kerstin brought us ice cold waters and a fan! She really went the extra mile to help us feel comfortable on a blazing hot day!!
We had a storage unit for quite some time never had any problems. Staff was always helpful. Would highly recommend this storage unit.
Patty was very kind and helpful always, and made the time I rented here simple and efficient. The space is variable for what you need, I had about half a garage full and the price is very competitive. The property is very clean so I didnt have any troubles with unwanted pests in or around my storage area and the security is tight. Thanks for all the help!
Great place and amazing staff! Patti was so nice and helpful getting me a storage unit, and was extremely friendly.Really love how clean and organized the place is!
Little over priced but great place
Leaving your stuff with strangers for months is tough. With Missouri Flats Storage we always felt confident our stuff was well taken care of. The staff was very courteous and always went out of their way to help .
Great service
Facility was always convenient, clean, and loves that it was staffed almost all the time.Move out was a breeze even when there were more people moving in and out than usual. The management are communicative and helpful. I would definitely recommend Missouri Flat Storage!!!
Excellent customer service. Kirstin was very thorough and friendly. Also appreciate level of cleanliness on the property as well.
Clean and reasonably priced. Convenient hours. Pleasant experience.
This facility is immaculate, easy to access and safe. Kirsten in the office has been so helpful and friendly from the beginning. She has been so accommodating with our needs for storage. I always like chatting with her!
Clean, Secure and friendly service! I would recommend Missouri Flat Storage to anyone who wants peace of mind!
The only problem I had was not being able to enter the storage space until the manager opened up. If I would have had direct payment rather than paid by check I could have gotten in earlier. Should have been told that up front. Otherwise every thing was great.
Cleanest storage facility ive ever seen. Patty was super nice and helpful the whole time.
I regularly buy boxes etc from Missouri Flat Storage Depot and attend their monthly Yard Sales. I am always greeted with a smile and each time they carry my boxes to my truck. The staff is warm, friendly and knowledgeable.I would highly recommend this facility to everyone needing storage and I do suggest to my friends and family to use their UPS services.Great location, clean and secure. Kirsten the manager is superb.
Had exactly what we needed, owner on site is a plus, affordable, thanks and God bless you
Very clean, safe and secure. Very helpful staff too.
The storage facility itself is well kept and is secure and safe. The office staff are professional but can be extremely abrupt.
Clean, easy access. Staff is there even when you dont think they are and ready to assist. Helpful and professional. Highly recommend this location for your long or short term storage needs.
Extremely clean, well maintained and secure units and property. Patty was very friendly and helpful in selecting the proper sized unit for us and was an absolute pleasure to work with.
Im very impressed with Missouri Flat Storage Depot. The storage units are well-built, clean, and well-maintained. There is excellent security in place. The staff is very helpful.
Top notch customer service, couldn’t have been happier with the on site staff. I arrived with ten minutes left of the day and (insert name of the awesome lady that helped me better I’m brain dead) although it was the end of her day she proceeded to get me all set up without a grimace our a grow even though she left half hour after her normal time. (INOTALTHM) was quick, thorough and efficient getting me up and running. Facility is nice, clean, well lit, Easy to access.The reason I gave out four stars instead of five has to do with pricing issues. First, if you want expanded hours to get to your stuff you need to out in to auto-pay. Lame. The lock type that’s mandatory is decent but it kind of seems like it’s also a really great way to add 20 dollars onto the upfront cost, same with the $25 administration fee. I mean the place is there to rent storage units, it’s not like I showed up and asked them to schedule the oil change, tooth cleaning and chiropractic visit I’ve been needing- that would justify an extra fee in my eyes. None This should reflect on the staff I encountered, I suspect it’s corporate decisions.TLDR: nice place, great staff, pricy but if your nice maybe you’ll get a little surprise for your first month.
Had to find storage during a move and called several places in the area. Kirstens follow up and professionalism gave me the confidence to choose the Depot. Shes really friendly and great to work with and really runs a tight ship which is what we wanted since were storing our household with her. The place is spotless and even our movers made a point of saying it was a great place - and theyve seen them all!
Robert is the best. He showed us everything we needed to know about the storage facility,and made our visit and this rough patch in our lives a little easier. Thank you so much11-23-2020Kristen is the best. My last to years renting here at Missouri Flat Storage Depot has been the greatest experience ever. Thank you so much for helping me & my kids make our moving experience worry free. Would recommend this place for your best storage needs.
My family and I have had units at Missouri Flat Storage for years, we are very happy with how accommodating and friendly they have been to us. When we had to get a second unit when my mom passed away, they were amazing in making everything easy for us, one less thing to worry about. We were so grateful in such a difficult time.
Excellent customer service and the storage facility is very clean and safe. If you want your items to be secure and taken care of, this is the place!!
Robert is great….
I rate this storage facility a 12 out of 10. It is by far the best storage facility around, or that I’ve ever used. I have rented several units here over the past several years and always have been pleased. The staff is top notch, they go out of their way to accommodate your needs. They are friendly and know their business, especially the manager. She is great. The facility is always clean and units are in great condition, brightly lit and secure. Its wonderful to know your belongings are safe and secure. Plus there is a bathroom and running water on site as well as a moving truck for use. It is worth every penny you spend for a unit here. Thank you to the staff at Missouri Flat Storage!
Very friendly service. Nice secure facility. I highly recommend Missouri Flat Storage!
Had the best experience today getting my storage .These guys were amazing. Even stayed a little late for me totally appreciate them would recommend them to everyone. So glad my belongings have a safe place. And i have a place i know that if i need something they will help. Thank you guys so much for making this such a easy experience.
Great customer service from beginning to end. Friendly, helpful staff. They treat you like a friend not a number. Clean and well maintained facility! Best storage experience ever!
This company was great. I want to say special kudos to Rob for going always the extra mile to answer any questions I had. Very professional and detailed businessman . I would return to do business with him if I were to ever return to California. Keep up the good work guy. I felt my music equipment was very safe and secure while I had it in this very clean facility.Thankyou and happy trails.MTG✌️
Walked in the door and was welcomed by Kirsten, very friendly and professional. Ten minutes later we had a unit that was perfect for our needs. I highly recommend this storage business
I have never needed a storage unit before and I did not know what to expect. Having this place available while moving from one place to another sure made for a smoother transition.The staff was simply amazing. I interacted with both Kirsten and Rob on different occasions. Both were friendly, nice and very helpful.I was very pleased to see how clean everything was. Relieved at the number of cameras they had too. Security seemed not to be an issue.Access was simple with our own unique gate code.Use of a moving truck for a day...for FREE... blew me away.I only needed the huge 10x30 unit short term. Closing out the unit was easy and painless.I highly recommend Missouri Flat Storage. There was nothing I would have changed. The unit and the staff exceeded my expectations by far.Mike Totaro
We moved our son in on the hottest day in July. Kirsten was there with ice cold water for us and kept checking up with us to see if we were okay.The storage grounds are immaculate . As is the office. Very friendly.
Just a couple of minutes from Highway 50. Facility is immaculate and lights, gates, doors, etc. work as intended. Security is taken very seriously. The staff is friendly, helpful, and knowledgeable.
We rented space at Missouri Flat Storage for a little over one year. The staff there was always professional and helpful - Ralph and Kristin were always polite and responsive to our questions/needs. The entire facility was always clean and in good repair. We felt confident that our belongings were safe and secure at Missouri Flat Storage. The location is convenient and easy to access. I would recommend this facility to friends/family.
We were helped by Robert today while looking for the right storage facility, and he was very helpful, thorough, and assured us that this was the right place for our business. Overall it was a great and easy process thanks to him and we got half off the first months rent!! Thank you Missouri Flat Storage Depot😁
Im a very long term customer with high standards. Also admittedly a bit high maintenance. All employees are extremely helpful, attentive, customer service oriented and clearly care about the facility and their clients. Its extremely well maintained, clean and I feel security is tight.Thank you again for all you do!