Charged for diagnostic but refused to do repairs. Would have never wasted time bringing it there if they said they were only going to diagnose it, not fix it! 2020 machine they cant fix!
Went to Scranton MotorSports in Vernon looking to purchase a battery. There were 4-5 people standing around service/parts desk chatting. I waited but couldnt get anyone to help me. I left, called Motor Sports Nation. They hooked me up and I saved 20 buck too.
Sales man Justin Sparks a amazing guy always does our family well
Walked in looking to buy a quad no other customer in there didnt get approached at all and left Ill give someone else my money.
Nice layout with an assortment of equipment. A couple of families shopping but only 2 salespeople. I will return when I have more time.
Motorsports Nation offers new/used motorcycles, ATVs, & Watercraft...Their Service With A Smile policy is DEFINITELY welcome, in these trying times! Dominic is an EXCELLENT Service Manager, who is always prompt, & exceptionally helpful! I am planning a Camshaft Upgrade, on my 2014 Dyna Low Rider...Dom is the only Service Tech I will trust, with such a job! Keep up the good work, Kyle & Team!
Nice place with a lot of variety of motorcycles and accessories.. Plus the people are helpful and hospitable.
Great service fast and easy. Thanks again Cory. See you for the other one this week
If your looking for a simple car or SUV & dont want to spend every penny in your pocket, this is the place to go to get a decent car. Jay(Service Rep/Manager), will work with/help you to get you financed. Even if it takes him all day. This is the 3rd car we bought from him. So see Jay, its worth it.
I’ve been going here for over 5 years and have bought 5 different machines from them with thousands in parts/gear. I will not go anywhere else and have sent a ton of friends their way. Lucky to have an amazing local business.
Fantastic experience with these guys. Pre approved and negotiated over the phone picked up a few days later. No issues no hassle. But what is good without the bad? Make sure you stay on top of obtaining registration if your bike requires. took a few days to send plates. 🤷🏾♂️
A lot of cool bikes but kind of expensive
Great range of bikes, quads, side by sides, jet skis and parts. The staff at the parts counter is always very helpful and knowledgeable. Unless you have a Kawasaki then they cant help you and neither can I. Lol. If you dont know what kind of a bike you want to ride stop by here and check out their inventory. I would be willing to bet they probably have something to suit your taste. Just make sure you have good credit because these toys aint cheap. 😂
I sent two tires down, that held air, to have them mounted on brand new rims. Rims that had chrome stems in them. One came back with a regular rubber stem. My gf picked them up and said that they gave you a deal. A deal? The never give me a deal. I go to mount the tires on my quad and they are both flat!😡. So i pump them up to figure out wth is going on. One tire has gashes in it that werent there before. . And the other tire is pissing out everywhere around the bead. With all the bead sealer that they put on it, it should never leak!🤬🤬
Went there today with my son to look at a Honda crf125. We purchased the bike, helmet, and gloves. We were in and out within the hour and the bike arrived at our house within 2 hrs. Thank you Ryan, Corey, and Gary. We had a wonderful hassle free experience and will definitely recommend your place to others.
Everyone at motorsports nation is always kind and very helpful. They ask if you have any questions and answer them to the best of their knowledge. They are the best bike shop in the area for new bikes and parts.
Top Notch dealer. Friendly and knowledgeable staff. Gary in sales was very accomodating, professional and an all around good guy. Great facility that i would recommend to anyone looking for a good bike at a fair price.
Not the most honest dealer around
Parts department has always been pretty good to me over the years. Fair prices and knowledgeable staff.
The guys here know what they are doing and are very knowledgeable about all the products that they have in their showroom. Went home happy with a Yamaha TT-R110E
Had my tires changed here. They worked me in quickly to their busy schedule and got the job done fast. I will be going to them for any further service needs.
Already bought two bikes from them cant wait to buy another one. Their customer service come second to none
Guys in the parts department are always awesome. Highly recommend grabbing anything you may need for your moto from Motorsports Nation. Whether it be gear, maintenance items or parts, prices are always good and service is always great.
We relocated last year to NC which we love. I do have to say though, there is no experience like going into Motorsports Nation when it comes to shopping for the kids, parts, etc. We just came up for a vacation and had to visit while we were here. Thank you as always Justin & Justin!
Stopped in today to buy a quad. Was happy with the price. I was a cash buyer. I walked over to look at it one more time with the salesman. A customer that had come in earlier in the day started talked to him. They walked away and I waited for a half an hour before I left. Bad customer service.
I drove 1,500 miles round trip to pick up a used bike here. The sales professional, Gary, repeatedly answered all of my pre-trip questions that I needed to know to make a purchase decision. Gary walked me through the bike and any questions I possibly had. The sales, efficiency and buying process went by without an issue thanks to Gary and their staff here. I wish they were closer to my town as I would be there quite a bit perusing their endless inventory and speaking with their staff, who know a hell of a lot about bikes! Thanks Motorsports Nation and especially Gary!
Had an excellent visit purchasing a Yamaha dirtbike from here. Was in and out within 20 minutes. Got a great deal and customer service was helpful. Would highly recommend
This place is can’t be beat. Purchased a new sportsman atv. In and out loaded up in about 35min. We saved a ton of money and the staff was great. Will be a return customer
Hooked me up with a great price on a 2020 MT-03 and threw in a pair of really nice fox gloves!
Absolutely the worst service department. Now Im a certified welder and a pretty good mechanic only I dont mess with carbs or valves much so I brought my engine in to have my valves properly set I got the bike put together and I have 30%compression due to my valves not being right now Im having to pay twice for the same work I would never have anything worked on in there shop
I had been looking for a bike all season and could not find a single dealer with what I wanted and kept getting the run around but I tried motorsports Nation put in a credit app and Corey called me the next day and got me on a 2021 ktm 250sxf he made the buying experience easy and painless will definitely buy here again 5 stars for sure
Greats parts department prices are good. They can get me older parts. Nice sales people Gary always remember s me by name. You feel like its a nice team effort there.
Was interested in a 2016 Harley Forty Eight they had in their pre-owned inventory. I emailed the sales team about my interest and was almost immediately called back by Gary. Went to the shop a few days later and was in love with the bike. Gary and the other staff members immediately answered all and any questions. They were super helpful and efficient. I was out of there with my bike in just two hours time. Great staff!!!
Awesome knowledgeable staff. By far the best inventory and prices around! Amazing selection of gear. Very helpful in the parts department!
No honor in their business.Prices hidden!But most of all the deep pocket gouging.Not a place thats family friendly
Excellent service, Excellent staff. Will do business again!!
Small helmet selection.
AWESOME SERVICE I HAVE BEEN DOING BUSINESS WITH THEM SINCE YEAR 2000 NEED ANYTHING TO DO WITH MOTORCYCLES RIDING CLOTHS HELMETS ETC ETCTHEY HAVE IT ALLIf they donot have it they will order it for you NO PROBLEM
Great place, awesome showroom. I had an issue with a machine i just bought and they fixed it immediately. Ask for gary hell take good care of you.
Ive dealt with the parts crew at Motorsports Nation hundreds of times over the past several years. The crew is knowledgeable, friendly and very professional. Couple this with the best prices around and we have a winner. Best service in the business.
Dom in service went above and beyond to help get us on the road. That was some A plus customer service. Thanks for the help see you soon.
A few weeks ago, I purchased a car from Jay. I wanted to wait to write a review to see if anything came up but the entire process from when I first stepped in to when I drove off the lot was fantastic. Nobody was pushy, everyone was super friendly and knowledgeable. Going to dealerships to buy a car is something most people dread but I found none of the negative stereotypes when here. No stress at all. Great price. I will definately be buying my future cars here for sure! Cant say enough good things
This place is closed
Great selection of dirt bikes, UTVS, and ATVS. And always have really good service and lots of parts in stock
The only thing I would change is have a receptionist staff on hand. No one answers the phone. But besides that it is always an enjoyable visit.
I just wanted to give a shout out to Gary and the service team, including the delivery guy over at the Plainfielf motorsports nation. I recently purchased a 2012 Yamaha stryker. Gary went above an beyond any other sales person I spoke to and delt with while searching for a used cruiser. I did have some issues with the Stryker and gary and the service team took care of it ASAP! I would highly recommend these guys, nothing but 5 stars for this place!
I gave online my debit card, driver license pic, arranged for shipment or my triumph rocket 3, 3 days ago. Jack never got around to sending me bill of sale and SOLD MY BIKE TO SOMEONE ELSE TODAY. BUYER BEWARE, THIS STORE CAN DO NOTHING FOR YOU ONLINE.
A gentleman by the name of Bill picked up my phone call. He went above and beyond and answers questions for me about a title that no one else could answer. I wasnt even doing any business with them. The gentleman just wanted to simply help me out. Seems like a great place to do business with to me. As soon as I sell my motorcycle I know where Im going to buy a new one
Extremely unprofessional motorcycle instructor. I was the only female student in a six student class. The instructor felt the need to publicly announce that he was not a “misogynist pig,” not once but two times on the first day. This is unprofessional and irrelevant to the content of the course. He did not treat me equal to the other students: He suggested that I, not the others, use the indoor bathroom, instead of the outhouse. He suggested that I quit on Day 1. He discussed other students progress with the class (____ should practice more before getting on the road, then PASSED him). He failed me with a 55, which is impossible as a 16 is needed to fail. He proceeded to give me an unwelcome hug after pulling me aside, still in front of the others. I could say more...I sent a letter with more details to management. They only gave the instructor a verbal warning and suggested that I take it again. I have no intention of retaking the class, as I have to take an extra two days from work, which I communicated. Management wont refund my money ($250 value). FEMALE RIDERS: BE WARNED.
Top Shelf!!Whenever I need parts for my Polaris this is the place I call.I have found their prices extremely competitive. KudosTo Justin. I am otw to pick up plow parts I ordered 3 days ago. Cant say enough good things about my experiences with them.
THINK TWICE before having your bike serviced here. My motorcycle broke down this past summer on the way home from vacation. I have always maintained my bikes very well and this one had a brand new battery, oil change and I have been riding it regularly all summer with no issues. I had it towed to Motorsports Nation in Waterford and they diagnosed it as needing a battery and carburetor work. After speaking with the mechanic, I expressed my concerns as the bike had been running fine, it has a new battery and my mechanic and I had reason to believe it was an electrical issue.I did not have them work on my bike as I questioned the diagnosis. When my mechanic picked the bike up the staff was rude and belligerent and apparently almost got into a fight with my mechanic. The bike had mud splattered on it which was not there before and the key was left in the run position.Sure enough, there were some frayed wires under the rear fender going to the left turn signal. I advise anyone thinking about getting their bike serviced there to think twice before doing so. The staff is rude, unprofessional and clearly incorrect with their diagnostic skills.
Great place of business! I am a long time customer and love the new shop!
First Class Dealership. Great Prices, Great Service. They go the extra mile to make sure all is well. Highly Recommended. Lee
These guys have been awesome so far. Jack is a good guy. Took care of us very well.
My husband and I both bought bikes on the same day. Multiple bad experiences with this place, I had my bike lowered before picking it up and asked for the original parts back, on the day I picked it up the parts mysteriously disappeared. Also, buying the Suzuki we where supposed to receive a Yoshimura slip on 30 days after our purchase which was in May and still have not received it. My husband called multiple times and he keeps getting the run around. They never once called and asked how we liked the bikes after the sale. This place wants the sale only don’t listen to their typical sales BS. We believe they sold my original parts and the slip on and this is why we are getting the run around. Go to Bettencourts not this place... if we don’t get a call back this week I will be making complaints to Suzuki and the Better Business Bureau..
I love all the options of bikes!
Hate this place rude customer service
Huge selection of bikes! Great sales and service. Always have the parts I need, and they take care of me.
Brought my PWC in for service and repair for the first time. The staff is great, honest and knowledgeable. They worked very hard to help me in a timely fashion! Stress free, no headaches!
I have been to both locations and each time got the best customer service of any vehicle dealer of any kind that I have visited. The staff knows their product, does not over or under promise and when they say something will be done, it is. Prices are beyond fair. I will be returning to Motorsports Nation for all my motorcycle needs.
Dropped off bike and was told it could take up to two weeks to finish service. In four days it was ready. Great service and very cool showroom
Great motorcycle dealer. Staff was friendly and knowledgeable. Lots of the latest motorcycles, ATVs, and Jet Skis, etc.
Just want to say thank you to MotorSports NationIn Plainfield. Gary from sales very quick and easy. Could not be more HAPPIER. I did not get the delivery guys name but he was very professional and courteous. 2017 King Quad 500. Awesome Deal. Will recommend. A+++++
Hated it. I ordered parts to a helmet and a brand new helmet at the same time. The parts to the helmet came within a week. Its been a month and a half of waiting for the helmet. It has been every single week we are expecting it sometime next week. Go some where else unless you want to pay in full and wait for months, and the best season to go by, without being able to enjoy what you just bought!
Nice selection of bikes, quads & jet skis with the gear and parts supply too.
Only giving 1 star because there’s no option to give no stars. Bought a dirt bike from them and it broke down twice within 48 hours of owning. Can’t ride it and they won’t give me my money back. Worst place to buy a dirt bike from. Stay away.
Huge selection of street bikes and motor cross bikes. Location is convenient. They offer motorcycle license training classes. Tons of motor cycle accessories.
Wish I could give it 0 worst customer service Ive ever came across. Pocket full of money not one person would acknowledge me. I even tried to call and got no answer when I just left and seen several people working.
Great place.people are very nice and helpful there
Love this place. Good deals. Great service shop to
Best shop there is! Wouldnt go anywhere else
Mediocre. Sales doesnt care about the customer or the sale at all but the service department guys seem decent. If I could buy from somewhere else, I probably would. Not the worst place, though, so if you get a good deal, I guess, go for it?
Bruce and Vern are great. You wont get any pushy sales pitch here, just a bunch of friendly guys who wanna see you ride. They helped me out big time in getting my dual sport. A+++++++
Best spot to gear mx gear
Great service, parts were there on time !oh and awesome motorcycle showroom
Paul the service manager at their Plainfield location is rude. If you want to feel like an inconvenience and given the run around before your bike even gets to his shop, give them a call. Won’t be doing business there in service, ever. Very unprofessional!
Very helpful and prices are good.
Spent a 1/2 hour looking at helmets and then about 20 minutes looking at different motorcycles and nobody bothered to ask us anything or even acknowledge us. Thank you, but Ill take my business elsewhere.
A great place to deal with. I order parts from them weekly. Parts prices are as good as if not better than online. Most parts are next day. O.e.m ktm parts are delivered twice a week. Support a local business rather than buy online.
Absolutely love Motorsport just wish they were open on sundays as most riders ride on the weekend and if my bike breaks on Saturday or early Sunday I need a place to go get parts and there never open also I wish they carried more parts in stock would make for a much better bike shop
Very pleased with the sale between my salesman Gary Ahlberg and myself very help and super friendly highly recommend dealing with this gentleman.
One of Motorsport nation employe sold bad stuff someone bought rims from one of the guys that work there my son put them on his car come to find out the rims have hairline cracks in them they were on the front of his car the kid could of really gotten hurt if not killed and they where sold from Motorsport Natoin parking lot during business hours I’m not saying they r responsible for any of this but if they allow an employee to sell stuff that could kill someone what else would they turn a blind eye too
Jack the general Manger got me the atv I was looking for at a great price! My atv plow was acting up and at no cost he sent his guys to pick my atv and fix the plow, and now the plow comes on and off without a problem! Thanks Jack for all your help! Need an ATV go and see JACK!!😃
Cool place. do bike training and offer new bikes for sale.
Justin W. in the parts dept. is the best!
Went into Motorsports Nation, looking to buy parts not intending on purchasing a bike. However after speaking with the staff, that soon changed. We hit it off talking about bikes, hobbies, etc...Made me feel like i had known these guys for years! Mike talked to me about what i was interested in when purchasing a bike, rather than pushing me on something. Ultimately i fell in love with the leftover FZ-10. Mike pointed me in the direction of Jack who ended up getting me an amazing approval on the bike. Been going here for years for parts, now with my first bike purchased from MSN, ill never go anywhere else! Thanks guys
Gary sales manager great guy
Awesome buying experience would recommend to any one got exactly what I was looking for and left with it that day thanks motor sport nation
Dry Van Drivers! If you delivering ATV’s but you don’t have aramp, they can reject it. Make sure you talk about this wirh broker before loading.
Order parts there all the time. They are in when they say they will be and are provided at a great cost. Have used them for all my motocross, road racing, and street needs. If they dont have it they can get it.
NEVER GO TO MOTORSPORTS NATION! They left the bolts out of the bottom of my jetski, want to charge me for their neglect, and now my engine is ruined!!!
Good selection and good service . They have plenty of accessories too
Friendly staff, great selection of dual sport and mx bikes.
Great selection and pricing, but unsure if they will be around much longer.
Terrible. they booked me an appointment 2 weeks out, no big deal. then, when i arrived, they told me they would call with progress in 7-10 days. they never called, and they ended up having my machine over a month, then they told me they couldnt figure out what was wrong with it and that it would take $2,000 or more to figure out what was up with the trans. MN claimed they had a honda rep look at it, and that they checked everything, and it must be the transmission. i paid them for their diagnostic time (roughly $100, not unfair) and took the ATV home. a local shop just fixed the same ATV with a $160 part and a couple hours of labor. also the communication was terrible. well call you on monday never happened. heard that one about 5 times. AVOID THIS PLACE.
These guys are amazing. Best deals on anything you need locally & their customer service is top notch. I highly recommend MSN in Plainfield for all your motorsport needs.
Excellent serivce department!