I bought a $200 bumper which I paid cash. When I get to my shop the bumper didn’t fit and I called them and they said you can bring it back. I drove cross town (est of Indy to Plainfield) on the rush hours and when I got there they told me we can’t give you your money back because the manger is in vacation. (Seriously, they didn’t have problem taking the money earlier that day)They were extremely rude didn’t even apologize about it.Hopefully the management will read this. I’m a body shop and dealership owner they’ll loose a lot of business over this. I shop there all the time and I send them a lot of customers.
Honestly, this was the first time I bought from here. There are some bonuses. Great prices. Dont have to pay freight. Parts are of the quality you would expect.. did I mention great prices? Check it out. It is a great, very reasonably priced local source for automotive body parts. Tip: call ahead, they will put it on hold and it speeds up the picking process. Also, completely random parts for a relatively obscure car were in stock. #greenlights
Nice and very patient staff.
This place has all the parts I needed and comes already primered thats half the work done and ready to go definitely plan on going back !
Fast but not to many parts
Good price for some car parts
All the time good price for almost good parts, is a place you get for what you payed. But I definitely recommend them.
Fast, knowledgeable, and friendly.
Great customer service (Lucas)
Very friendly, very helpful..
Great place to do business with. They had what I needed for better prices than a junkyard, had the parts in stock and gave me good customer service. Hopefully I dont have to again soon, but Ill definitely do business again for body parts.
Great place. No problem with parts. I did ask for a RH light and they gave me a LH light. Otherwise all good! Check your stuff before you leave.
Great prices. Gave me the wrong part. They were great about swapping it for right one (it was there mistake), but the hour drive one way to exchange parts is a bit inconvenient.
The best prices u can find and serves
This place is very slow.why does it take 20 minutes to get a bunper off a shelf
Great prices great parts and service
People r rude as hell
Came in to buy four parts: hood, fender, bumper, and valance. Each piece was brought out, and I loaded into my truck. After all four pieces were loaded, I paid and was on my way.Seven days later, I went to install. Took the steel bumper out of the cardboard, and noticed an quarter sized dent. Obviously, I did not install. Since it was Saturday, I had to wait until Monday to call. When I did call, I was told I was out of luck since I had taken the parts out of the building without opening them first and checking for damage. I was told this was written on the back of the receipt. Mind you, I was never told this, there are no signs posted relating to this policy, and I had received the receipt after everything had been loaded. In my opinion, it is not a reasonable assumption of the casual customer to know to open and check items without being told to do so, or having documentation in the store.Called corporate, they told me there is a 30 day warranty on defective parts. I needed the manager to see the damage and determine if it was from shipping or after I had purchased. He said it was damaged, not defective, and most likely after I had taken it home...There isnt any damage on the box...this tear doesnt go all the way through, it wouldnt cause that type of dent. He also told me he did tell me to open them, which he did not. I also explained that I was given a copy of the policy after I had already taken the items out of the store, which he called irrelevant. After basically calling me a liar, and insinuating that I was trying to scam the company, I made another call to corporate. We worked out that I would get an exchange, but pay a 20% restocking fee...fine.Manager brought out a second, new bumper. We both open it up, and low and behold, it has the same exact dent in the same exact spot. There is no way in hell that two bumpers have the same exact damage in the same exact spot, and it happening at different times. I stated I wanted a full refund, and the manager was all of a sudden awfully quiet. I got my refund, found a different distributor, and will never make a purchase from Certifit again. No company that calls their customers a liar and scammer deserves your business.
Good prices good serviceLucas help me to get my stuff fast
Great prices and knowledgeable staff. The quality of the parts is questionable at times. I was sold a front support for a g35 that was broken and didnt realize it until I was at my shop ready to put it on. I made it work, but didnt receive much help when i called and told them. Always check your parts before you pay for them. Lesson learned.
Nice in town body part
We have purchased 100s of parts from this business. EVERY SINGLE PART is dented or warped. I would NOT recommend buying from them.
Anything you need in auto parts.
Good prices and friendly staff
Excellent
Usually have what I need
Customer service is obviously lacking. Every time I call I get put on hold. When I do order something I get no estimated time for arrival. Forty percent of the time the part is wrong or damaged. Would not recommend.
Very nice, good service
Great aftermarket partd
Order over phone had the part held it for me for 3 days with no deposit picked the part up as schedule thought it was pretty nice of them to hold tje part without knowing me.
Great parts, but horrible costumer service that think they are the only ones selling china parts.
Fair pricing
You can find any item for you bodykid
They tell you one price and charge you another
Name the parts of the car, they have it ready 🖒
Great
Hard to find
Great prices
A+
Friendly
I get my parts there all the time, A+++++++++++
Excellent place