Huge thank YOU to Funtime Services for helping make my daughter’s birthday memorable! Heather and Stacie were amazing to work with and ensured our rentals went smoothly. The kids loved the bounce house and kept them entertained for hours! I highly recommend renting from Funtime Services for events and parties of all sizes!

We rented a tent, tables, and chairs for our mini wedding reception in my parents backyard and overall the experience wasnt bad -- the equipment was great and the arrangement looked nice.However there seemed to be a disconnect between the initial estimation and what actually was delivered. The front door to our tent was set up facing the side of the yard, (where there was a 2-3ft space to enter) and the walls were attached even though we had agreed we would wait and see if they were needed (our event was a hot 90 degree day). My parents stayed up late the night before the wedding trying to figure out how to take the walls down, and luckily they did, but it wouldve been nice to have been able to communicate that to the setup people so they could save us (and themselves) time and energy.Overall, this company knows what theyre doing, but be clear about your expectations since there seems to be some disorganization.

Worst service!! No clear information on where to pick up items. No one responds to phone call or text messages. Waited almost 30mins outside of building and finally called personal number for some assistance.I WOULD NOT recommend this services.

Stacie & heather been very helpful and patient with me. The balloon decoration was exactly what I wanted. Highly recommend them!!!

Best party rental company EVER! Heather and Stacie have been providing excellent rentals and service to my clients for many as and every single event has been excellent! The best example of how great they are is last week when one of my clients tent rental (from another company) went south. I called Heater frantically looking for a tent, table and chairs for 200 people 5 days before my clients event and Heather and Stacie came to the rescue! Kudos and keep up the great work!

Copied complaint I made to BBB: I contacted the company on 4/5 and left a message regarding helium rental. Stacie called me back and I advised her I would like to rent a helium tank for my sons birthday on 4/13. She let me know that she would need to check to verify the price (and provided me with a lot of valuable information regarding the tank and service). She verified that per the website the price for the size I needed would be $95 + $5 for the regulator - however, there may be a $10 or so difference depending on the price of the helium. She advised she would check exact pricing and availability (but there should not be an availability problem) and call me Monday for my credit card and to let me know when the helium tank would be at their facility so I can call to schedule a pick up time because someone is not always at the facility. I did not hear from her and called back on Wednesday to the warehouse. I spoke with (I believe Ryan) who told me that he was headed to Stacies house and would ask her to call me. I stressed that if they could not get it to just call me and I would find another supplier. Immediately after speaking with Ryan, I emailed the company stating the same thing. I never heard back. I think it is completely unprofessional and rude to let someone think they will be using their service and then leave them hanging the last minute with no courtesy call or email letting them know the product is not available or that they would be unable to fulfill their promises. I would not recommend this company to anyone for their lack of customer service & professionalism. (The Party Place in Palos Hills provided the same tank for $40 less and their service was great)

So let me start with saying she literally was the sweetest person I spoke to regarding the helium shortage that is currently taking place nationwide.... she was so helpful and eager to explain to me the process behind inflating and using helium for balloons and how she didn’t think that was what I needed for my event less than two days away. Although I made no purchase, I’ll definitely be using her in the future as she seems very educated and honest about the materials and I’m sure her work also speaks for itself!

Stacie went above and beyond, even corresponding with me after business hours. Great customer service as well as all the back and forth work they do to help get Oriental Trading discounts is amazing! Will definitely use them again!

Thank you, Funtime Services for your amazing service for our fundraiser. The pickup and drop-off was a breeze and all of the kids loved the bounce house. I highly recommend if youre looking for a bounce house in the Oswego area. Thank you, Funtime Services for an awesome experience!

I have used this company twice now, they have excellent customer service and the best prices around. We rented a bounce house along with a sno cone machine and a cotton candy machine, we also had a TMNT character visit. All the kids were thrilled with the character and they bounced all afternoon. They did all the set up and take down and the price was the best around and I checked a lot of companies before I settled on this one. I highly recommend and I plan on using them again.

Wonder Woman and Captain America came to visit SD308 summer school for special education students! They did a great job! They were so natural with the kids, very personable!

Stacie and Heather did a wonderful job with a balloon arrangement for a corporate event I had to plan. I recommend Funtime and will use them again.

Good people