They had a good selection of shoes to choose from. My old shoes were very jealous of the new shoes I picked up. They were very unhappy joining the pair they made fun of when I bought them in the closet. Anyways...staff here was very helpful as well. Great service. My old shoes would probably say they hated it. But thier sole was just too smooth.
I dropped a pretty penny on the boys shoes. But had some great choices.
Good selection, nice sales. Enjoy shopping here. 3 generations happy.
Bee lined for the clearance rack spent a ton of time with two kids picking out a pair...pair selected didnt list discounted rate, however saw a couple other boxes of same, so I am like we are good. Get to the counter...they are not on clearance, apparently when they run out of room they just put them there sometimes. So pick another pair, I prefer my receipt by email (cause I lose everything) girl chooses print for me before I can even press the button. Nice shoes, just annoyed by lack of consistency and common courtesy for someones time.
Friendly staff, and always stocked with a great selection of footwear for the whole family. Great prices and they offer an extra 10% military discount. Our family always has a great experience here. Thank you.
A lot of shoes here a big selection good prices
I came onto the store today to buy a pair of Converse. I couldnt find my size, so I asked one of the employees to look to see what stores had it close by. He went to the register and came back with two pieces of receipt paper. However, the paper that said that there was one in the store was folded over so that I would not notice there was one in the store, and he was trying to send me to Greenwood. I looked at the paper once I was outside and I noticed my size was in the store. When I came back in Amuri was a treasure. He looked for and found the size that I needed. This helped me from having to search multiple other stores. His hardwork and dedication is definitely appreciated.
Always love trying on difference brands to get the right fit.
Everything was great except my husband had trouble finding the tennis shoe in his size, in the style he wanted. he did find something he liked though.
Friendly and speedy check out. Clean store
They didnt have what i wanted but everyone working there was nice and easy to talk to and the store was neat and clean so over I will give them a big ol 5r
They had exactly what my son wanted and we were in and out with not much of a wait
Very nice staff in Greenwood
We was at your store Sunday and one of the employees was throwing shoes my husband got hit cut his arm real bad
Called to see if they had the Doc Martens I wanted in the store... Not only were they the only store in Plainfield that carried them, but they were super quick to check if they had them in stock, AND, the price was way cheaper than normal retail price. Employees were super nice and helpful, I will definitely be back for more!!!
Great selections on shoes, but hard to get the workers to assist with shoe nweds.
I bought a pair of work boots and some slip on casual shoes. I hope they work.
Great selection in both mens and womens. Have always gotten just the right shoe for my mood. Miss the BOGO deals alot but the prices arnt to terribly high so its manageable on a budget.
Two pairs of shoes for $70, that will work for me!
Nice store, shoes are somewhat organized. However, Todd the manager, is a mouth breather and about as rude as you can be. Audibly sighed when I asked if they had a shoe that I was having trouble finding. And I mean like a teen girl being told to clean her room sigh. Then practical yelled excuse me at my wife whom glared at him for the remainder of our time there. Please fire Todd. No one likes Todd.
Wife found some shoes in her size. She has been looking for pair like them for awhile.
Clean friendly had exactly what I needed and wanted even found a different brand of what I was needing at a lower price
It has good prices on shoes, though the sales clerks are not the most helpful. Also, whether you are size is going to be in stock or not its a hit or miss.
Found exactly what we where looking for !
Lots of shoes all brands. Had no little sock liners to try on shoes. Good Customer Service will order your size and delivery to your home if not in store.
Store is clean. Plenty of parking. Masks required.
Great variety of shoes. MANY sales! Very friendly and helpful staff.
Supper helpful and friendly but didnt have a lot of shoes in stock had to go wau out to Plainfield to exchange my boot for the right size.
Great store to shop, especially if you wear Mens shoe size 7 which are very difficult to find in your typical shoe department of any store. The store is clean, nicely kept, and staffed w/ friendly helpful employees. This makes shopping fun and enjoyable. They various discounts that they have within the store is very random and quite. But their flyer ad coupon is great since you save a lot of money on QUALITY, name brand shoes. Makes me happy thinking of the great savings I get here and the needed fashionable quality shoes purchases. Rock on!
Very expensive for 2 small crocs and some buttons 152 dollars
Awesome place.
Good place for shoes! No buy one get 1 half at this time unfortunately
Great place to buy shoes
Good prices for good shoes
Overall good experience a large inventory of the item I was shopping for sales associates were knowledgeable
Ordered online pickup to avoid being in the building for long. You know, that pesky little PANDEMIC!Notified order ready for pickup. Went to store expecting a quick transaction. NOT.If I wanted to be in the building that long I would have come in and pulled items off shelf MYSELF!
Got quite a few deals
Store clean, great selections and prices.
Customer service was ok ...young man didnt seem sure on some questions. Selection of shoes is definitely for the younger crowd....need tennis shoes for the older folks.
They never have anything in my size that I like.
I get my shoes here all the time.
If I could I would give 0 stars but it would not let me go further without marking a startTerrible customer service placed a online order to be picked up in store thinking they offered curbside pick up like every other store at this time called they said no I had to come in store with my iD walked in the store and they would not give me my paid for order unless I had a mask on called customer service to cancel order and they couldn’t cancel they said the only way was to return the shoes and I explained to customer service representative that they wouldn’t even let me pick them up she said I needed to call the store and ask if they would walk them out to me since she couldn’t do anything so I called the store spoke to the manager and told him I would like to cancel the order since they wouldn’t give me the order my card has already been charged he said they couldn’t and said he would be happy to help me if I would just put on a mask so as of now shoe carnival in Plainfield is holding my order that has already been paid for and will not cancel the order I also can not have anyone else pick up the order for me will never spend money with shoe carnival again for this reason if they would just offer curbside for the people who can not wear a mask it would be fine so now i am out the money spent on shoes and still have no shoes
Best shoe store ever! Management and staff are very approachable super friendly and eager to help. Our kids are often in odd sizes and we can typically still find a really good deal for them. Love their specials. Its the one store no one complains about going shopping at.
The employees are so pleasant and helpful.
Should have bought here but did not
Was upset that they didnt offer the but one get one 1/2 off. Covid has cost so much
Great customer service!
The regular discounts were not available. Store was not fully stocked. No access to the discount reel.
If your looking for mens Nikes this is your place. Unfortunately I dont like them and there isnt much other selection in stylish tennis shoes. So not really my place. I guess its just like all the rest of the shoe carnival stores.
Always a good place to shop for some shoes
Found a comfy shoe by a brand I never heard of before. Very pleased with Merrel brand hiking shoes. They are perfect for the warehouse job, martial arts and daily street wear. Great traction, good looking.
Big selections and a welcoming staff
Got some nice shoes, cant complain. Also pretty reasonable prices, great deals.
I shop here often. Staff is awesome at this location.
Great selection of shoes for adults and mostly kids. Children under 12 quickly ruin shoes, its best to buy good quality and inexpensive shoes. Always great service
Found exactly what I needed.
Great people to work with really good prices on shoes.
Not much selection for bigger size shoes
Was at this store getting shoes for the boys, Jeremy took care of us and made sure we were happy.. He was really attentive and did all he could to help us find the shoes we need.. Staff was friendly and store was clean. Shoe Carnival should be proud to have such a good crew.
Good prices decent selection of kids shoes
I love shoes so I love coming here they have a great variety of shoes.
Busy but still had what I needed on Christmas eve
Great customer service 👏
Got a good deal on shoes buy one get one 1/2 off thats where I shop
Gotta love shoe carnival always get my work boots there
Great deals! Went in to just pick up an order for a friend and ended up getting two pairs of shoes for $30 some dollars!
Jay helped me find a pair of boots for my son, which was sort of a challenge because of his foot size. I appreciated his help and the fact that i didnt have to go to any more stores.
Very nice people
Decent prices. Only wish they carried the shoes I wanted (black oxfords and grey mid-calf boots). Even so, the staff was awesome and willing to help. Offered to order something they didnt have.
Everytime Ive went never been asked if I needed help but other people have. Its like they pick and choose who they approach there. Definitely wont be going back plus have a poor selectiomnof dc shoes anymore.
This particular store was out of stock on the shoes I wanted. They offered to see if they can order for me but, I declined. I will buy online.
Good prices and selection. Sometimes cant find help unless you go to the check out!
They never have any womens shoes in wide except ugly ones everything is medium not all.people can wear a medium
I hate buying shoes, but I work on my feet all day. I was struggling to find the right fit and asked Jay to help me. He found the right show for the job, in my price range, and made me feel confident about my purchase. I will def go back!
Excellent source for common shoes. And their prices are reasonable
Walked in and was greeted by a very happy staff. Was given great service
A great selection of mens and womens shoes at decent prices. I keep coming back because of the friendly service.
Price tags often dont match, they dont honor clearly displayed promos, large selection but very few shoes in each style, no back stock supposedly. Only found two styles of shoes in my kids size and they were not appropriate for the season (clogs in winter)
Went in searching for a pair of red casual shoes. I inquired about a pair of shoes I wanted to know if there was another pair since this pair had loose threads. I was told no with no further assistance as to another selection. I clearly appeared to need assistance but was not approached😕
Store was 85 degrees, I was sweating my brains out trying on shoes. Then the manager got snarky when I commented on their store announcement of buy one pair of shoes get another 50% off for the next 30 minutes. It only applied to the cheap shoes, because every nice pair had the yellow tag on them. Dont talk back to your customers, you do have some cheap shoes, get over it.
They was very helpful helped me find what i wanted
Great prices on shoes. Usually a special going on. Spin the wheel for more savings. Kids love it.
Always a great selection at decent prices. Always wait until their having their Buy one, get one half off sales!
Very nice people get awesome sales
Shopping at Shoe Carnival was cool. Staff was knowledgeable and courteous.
Limited selection, inventory seems to be focused on Crocs, & athletic shoes. Prices are pretty good & so are their sales. Customer service is inconsistent, last time I was there I actually had a couple associates look right @ me & they said nothing... no hello, can I help you find something?!
Horrible experience I will never go in there again
They have great deals and a pretty decent selection. Staff is helpful as well.
Extremely hard to find shoes in my size so I went to a big store. It was okay but hard to get a staff member to help. They could use me staff on busy nights. Good selection of styles and sizes though. Prices are higher than Wal-Mart by far, but you pay for more styles and sizes I guess lol
Most of the shoes felt like cardboard (flat, unsupportive and uncomfortable) inside, I brought it up with a manager and all I got was a sorry about that. I came in planning on dropping over $100 on a good pair of shoes (I work retail and my feet hurt all of the time). They couldve shown me atleast something or pointed me in the right direction. Giving a 2 star because it was pretty clean inside.
Found great shoes and even better deal! Better than the Finish Line across the street!!
Decent....
Not much of footwear I m looking forAll the shoes not good dont last a year pretty sad
Good selection of shoes. Dress, casual, & kids. Parking in front of the store.
Place was nice, clean staff friendly and helpfulJust wish they carried bigger sizes in store
Nice shoes, fair prices. Good selection!